Civitel Akali Hotel

Property class: 4
Adventure hotel with restaurant, connected to the convention center, near Municipal Art Gallery of Chania

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When you stay at Civitel Akali Hotel, you'll be in a great location, within just a 10-minute walk of Nea Chora Beach and Municipal Art Gallery of Chania. After having fun at the seasonal outdoor pool, you can grab a bite to eat at the coffee shop/cafe or unwind with a drink at the bar/lounge. Other highlights include a fitness center, a snack bar/deli, and a terrace.
VIP Access

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Airport transfer
  • Free parking
  • Free WiFi
  • Connecting rooms available
The current price is $145
$176 total
includes taxes & fees
Oct 31 - Nov 1

Room options

Available filters for rooms
Showing 5 of 5 rooms

Superior Double or Twin Room, Balcony

8.0 out of 10
Very good
(3 reviews)
  • City view
  • 21 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Superior Double or Twin Room

9.8 out of 10
Exceptional
(7 reviews)
  • City view
  • 15 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

Superior Room, 2 Bedrooms, Connecting Rooms

8.0 out of 10
Very good
(1 review)
  • 40 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 Twin Beds and 1 Double Bed

Junior Suite

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Superior Suite

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Map
55 Kissamou Street, Chania, Crete Island, 73101

What's nearby

  • Municipal Art Gallery of Chania - 7 min walk - 0.6 km
  • Nea Chora Beach - 9 min walk - 0.8 km
  • Old Venetian Harbor - 10 min walk - 0.9 km
  • Chania Central Market - 10 min walk - 0.9 km
  • Chania Lighthouse - 14 min walk - 1.2 km

Getting around

  • Ioannis Daskalogiannis Airport (CHQ) - 28 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Kross Coffee Roasters - ‬6 min walk
  • ‪Kaiki - ‬7 min walk
  • ‪ΨΗΣΤΑΡΙΑ ΤΟ ΚΑΝΤΟΥΝΙ - ‬4 min walk
  • ‪Ζάχαρη & Αλάτι - ‬1 min walk
  • ‪Baotao - ‬3 min walk

About this property

Civitel Akali Hotel

  • When you stay at Civitel Akali Hotel, you'll be in a great location, within just a 10-minute walk of Nea Chora Beach and Municipal Art Gallery of Chania. After having fun at the seasonal outdoor pool, you can grab a bite to eat at the coffee shop/cafe or unwind with a drink at the bar/lounge. Other highlights include a fitness center, a snack bar/deli, and a terrace.

At a glance

Hotel size

    • 70 rooms
    • Arranged over 4 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
    • Late check-out subject to availability

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • One child (6 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • Babysitting*

Pets

    • Pets not allowed
    • Service animals welcome

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free onsite self parking
    • Electric vehicle charging point on site
    • Free offsite parking nearby

Transfers

    • Airport shuttle on request (available 24 hours)*

Other information

    • Smoke-free property

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Reviews

Civitel Akali Hotel Reviews

9.0

Wonderful

9.2

Cleanliness

9.0

Location

9.4

Staff & service

8.8

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was consistently described as excellent, with a wide variety of fresh food options and a great selection. (23 reviews)
  • The hotel is conveniently located near the beach, making it easy to access by foot. (4 reviews)
  • The pool was clean, nice, and cold, with a lovely garden area and sufficient sunbeds available. (5 reviews)
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Popular mentions

Service staff
Room
Breakfast
Location
Old town
Lobby

Reviews

Verified review

10/10 Exceptional

Room cleaned everyday. Great location for walking to the beach, old town and harbour. Staff friendly at all times.
Verified review

10/10 Exceptional

Very clean hotel, super clean room and breakfast area and the breakfast was amazing! The staff was always very happy to help and assisted us with a big smile, all the time!
Verified review

8/10 Very good

We had a great time there . Rena was especially helpful and the whole staff was very friendly . Whatever we needed they were there quickly . The hotel was lovely . There were small things like the lights being on a motion sensor . When we were in the shower the lights turned off . Other than that it was an overall good experience
Verified review

8/10 Very good

Very Good! Spectacular Breakfast Setting!
Verified review

10/10 Exceptional

Staff was THE BEST and a perfect location with an amazing breakfast and restaurant!!
Verified review

10/10 Exceptional

The staff at the hotel were warm and welcoming, friendly, helpful and made our holiday better!
Verified review

8/10 Very good

Family comfort 😊

This hotel was ideal for family travel with connecting rooms. Lovely staff that is very accommodating.
Verified review

10/10 Exceptional

The perfect location!!
Verified review

8/10 Very good

Great location! A short walk from everything
Verified review

8/10 Very good

Best location in Chania
Verified review

10/10 Exceptional

Very nice staff. Good location. Great breakfast. Our room was quiet as it was facing the inner courtyard.
Verified review

10/10 Exceptional

Loved our stay at the Akali Hotel! Beautiful facilities. In a very convenient and walkable area steps away from restaurants and Old Town. Breakfast was excellent. Also had stellar service from front desk staff (particularly Irena who was very helpful for recommendations throughout our stay). Would recommend!
Verified review

10/10 Exceptional

The front desk girl was amazing, she directed us to beautiful areas and nice restaurants. The included breakfast was fantastic and they keep the breakfast open even later than indicated. The staff were great, don’t forget to tip for the great service. It’s a few minutes walking to Chania old port. Beautiful hotel, keep the greatness up.
Verified review

10/10 Exceptional

great

Very close to center 5-10 minutes walking. Breakfast is good. Thanks my room is upgraded as it is promised if there is an availability. Only problem is the rooms which looks to the main road is quite loudly during night but ok. Very easy parking.
Verified review

8/10 Very good

The ideal base for exploring Chania

We really enjoyed our stay at this hotel. It was very clean and the staff were so attentive - always offering to help with advice or services. Breakfast was wonderful with lots of choice and constant coffee refills . Great way to start the day. The hotel is in an ideal location around 10 mins walk to the old town. Such a nice walk in too. If you’re driving then the hotel is located not far from the main highway road that goes through all of Crete. Really handy!
Verified review

8/10 Very good

Overall we enjoyed our three night stay, breakfast was very nice, staff very hospitable and friendly. Room was spacious and bar staff were excellent. I would say the hotel could improve on cleaning, bathroom was a little outdated and we found a cockroach in our room. Staff were very quick to help us however and these things happen. Gym could have better equipment and pool area could be better.
Verified review

10/10 Exceptional

Lovely. I would come again!

Fabulous hotel. Very clean and modern. Friendly staff. Everyone was friendly, from the restaurant staff, the front desk staff and the cleaners. Very lovely people. Daily housekeeping. I had new towels everyday of my stay. Nice breakfast buffet. It did not have the widest selection of food but still nice regardless. I loved my room. The bathroom was very modern and gorgeous. Although I did not request a balcony room, I still had a small balcony anyway which was nice. They do provide beach towels for you, but I never used them (I had my own). I can’t comment on the pool because I never used it, but the garden area is lovely and well maintained. Room service was not the best… I tried to order food to my room once and they did not have much food left. Anyway, it’s always better to eat out. Great location. It’s just a seven minute walk to the beach and bus station. Less than a fifteen minute walk to the old town and main seafront area. There was a great supermarket close to the hotel, which was good to pick up a few extra things for my stay. Overall, I loved my stay here. I would recommend and would come back! :D
Verified review

8/10 Very good

This hotel was a lovely hotel, very clean and nice rooms. It was in a great location with easy access to the old town as well as the beaches. The staff were kind and welcoming and the food was nice for breakfast. The Greek are very lovely people who appreciate you being there, which is so nice! The pool was nice and cold which is perfect for the hot weather, and again very clean. Free aircon which I don’t see very often, hairdryer, tv and remote free. There aren’t many Sunbeds so just make sure you go there before 11 if you want to lay by the pool. There wasn’t anyone at the bar very often, we did wait for a drink as we were thirsty sitting by the pool but ended up walking to the shop. Our room was cleaned everyday and towels changed, I have never seen such a clean hotel. The thing that let the rating down is we were unfortunate to have sports teams of girls stay who were very loud until the early hours of the morning and banging on doors. We also had one of them hit the door of our room so hard, it flew wide open. We reported this to reception as we were concerned the rooms weren’t locked properly and if it was to happen again, our belongings could’ve easily been stolen. The response from the man on reception was “oh they’re going soon”, no apology and no reassurance that our door lock was working properly, would’ve like it to have been checked! He seemed very unbothered by this. Unhelpful.
Verified review

10/10 Exceptional

Breakfast was fabulous
Verified review

6/10 Good

Lovely staff and reception area, breakfast was nice and the gym was good enough. I was quite disappointed but the pool area and I had view from my balcony onto the main road and a building site. I was a solo female traveller and felt safe enough!
Verified review

10/10 Exceptional

the room was clean. the staff was exelent. the breakfast was the best.
Verified review

8/10 Very good

Staff was amazing!
Verified review

8/10 Very good

Rent rom
Verified review

10/10 Exceptional

Clean rooms. Helpful staff. Good breakfast buffet.
Verified review

10/10 Exceptional

Great stay