Verified review
4/10 Fair
Lisa
Aug 28, 2018
Not 4 star IMO and not all inclusive!
Only all inclusive I have been to where water, decent coffee , ice cream , change of beach towels, cocktails or any spirits outside of bkfst lunch and dinner are excluded ! It’s italy, home of the best ice cream in the world and they can’t even offer it as a pudding. In the afternoon They offer poorly made free pancakes And don’t even have Nutella (Italy’s own ) as a topping but a cheap runny chocolate sauce. If you want an afternoon coffee they have a broken hot drinks machine that offers only watery black coffee... again your in the land where cappuccinos and lattes were invented !!! If you are a family of 4 or under u are ok but as a family of 5 we struggled at this busy time to get one of the few larger tables or had to get 2 tables close to each other which we were told we were not allowed to push together. Food was ok but some of it was not nice. My husband complained each morning about the way his eggs were fried and my sons omelette was poorly made too. It was as if the person cooking was under qualified. We used the spa. Our massages were fine however the spa was very disappointing. The outdoor jacuzzi was not warm enough to sit in, there was exposed rusty metal parts sticking out on the steps to get in to it. The indoor jacuzzi was warm but stank terribly of egg/sewerage. Rooms were very nice. Beach not nice, most of sand area In front of hotel is sectioned off and out of bounds. Beach had some black oil on too. I would rate it more a 2/3 star than 4.