Hotel Hacienda de Castilla

Property class: 3
Hotel with outdoor pool, near Ultramar Ferry Puerto Juárez

Choose dates to view prices

Hotel Hacienda de Castilla puts you just a 5-minute drive from Ultramar Ferry Puerto Juárez and Plaza Las Americas. Guests looking for a bite to eat can check out La Hija de Villa, which serves Mexican cuisine. An outdoor pool, a bar/lounge, and a children's pool are other features. Fellow travelers like the helpful staff and overall property condition.

Reviews

7.4 out of 10
Good

Popular amenities

  • Airport transfer
  • Pet friendly
  • Free WiFi
The current price is $26
$36 total
includes taxes & fees
Nov 5 - Nov 6

Room options

View all photos for Standard Room, 2 Double Beds

A hotel room with two beds, a desk, a chair, a potted plant, and a large window with a view of buildings and palm trees.

Standard Room, 2 Double Beds

8.2 out of 10
Very good
(24 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

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The price is $12
$20 total
includes taxes & fees
Nov 1 - Nov 2
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About the neighborhood

Map
Calle 17, Sm. 64, Mza. 23, Lotes 9 al 14, Cancun, QROO, 77524

What's nearby

  • Séptimo Día Adventist Church - 5 min walk - 0.4 km
  • Mercado 23 - 14 min walk - 1.2 km
  • Las Palapas Park - 3 min drive - 1.8 km
  • Benito Juarez Municipal Building - 3 min drive - 1.8 km
  • Plaza 28 - 5 min drive - 2.9 km

Getting around

  • Cancun Intl. Airport (CUN) - 23 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪La Casa De Las Mayoras - ‬9 min walk
  • ‪Donceles 28 - ‬9 min walk
  • ‪taqueria bonampak - ‬7 min walk
  • ‪Tacos Beef - ‬10 min walk
  • ‪Subway - ‬9 min walk

About this property

Hotel Hacienda de Castilla

  • Hotel Hacienda de Castilla puts you just a 5-minute drive from Ultramar Ferry Puerto Juárez and Plaza Las Americas. Guests looking for a bite to eat can check out La Hija de Villa, which serves Mexican cuisine. An outdoor pool, a bar/lounge, and a children's pool are other features. Fellow travelers like the helpful staff and overall property condition.

At a glance

Hotel size

    • 43 rooms
    • Arranged over 3 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Express check-out available
    • Early check-in subject to availability
    • Minimum check-in age: 21
    • Check-out time is noon
    • Contactless check-out available
    • Late check-out subject to availability

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
    • Guests with dietary restrictions or food allergies should contact this property in advance.

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21

Children

    • Up to 2 children (11 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)

Pets

    • Pets allowed (2 total, up to 44 lbs per pet)*
    • Specific rooms only. Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation; restrictions apply*

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Onsite parking limited

Transfers

    • Airport shuttle on request (available 24 hours)*

Other information

    • Smoke-free property

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Reviews

Hotel Hacienda de Castilla Reviews

7.4

Good

7.8

Cleanliness

5.6

Location

8.0

Staff & service

7.2

Property conditions & facilities

Popular mentions

Service staff
Room
Restaurant
Location
Booking
Value
Wifi

Reviews

Verified review

10/10 Exceptional

Nice place for family to stay
Verified review

10/10 Exceptional

Great little hotel! Very pet friendly, too!
Verified review

8/10 Very good

This hotel offers good value for the price. The pool is a definite plus, and there are plenty of dining options nearby.
Verified review

10/10 Exceptional

Great staff, great attention to detail
Verified review

8/10 Very good

The staff is amazing!
Verified review

10/10 Exceptional

Good service for the price.
Verified review

8/10 Very good

I enjoyed my stay here the room is very clean and the staffs are really nice, the area is not a good one it seems
Verified review

10/10 Exceptional

This is my kind of place! It's so easy with the bus stop just a 3 minute walk away. The beach access is amazing. I loved the staff, the food and the incredibly laid back atmosphere.
Verified review

10/10 Exceptional

Hotel and restaurant staff were very helpfull and our stay were bettar than good!! Really worth of money
Verified review

10/10 Exceptional

Clean, safe and great staff. Diego in restaurant was the best! Food was well prepared and presentation was very nice. Walking distance to shopping boulevard,shops, ATM,plaza,etc. Used Uber to get around which was easy and affordable. Would recommend for short stays. Toiletries were a nice touch.
Verified review

6/10 Good

We had multiple rooms and 4 days. The room was clean ; but various amenities were not working like either TV or warm water. They also charge a cash room tourism tax .
Verified review

8/10 Very good

The rooms where big and clean.the only down side where the cold showers.
Verified review

8/10 Very good

New beds, clean room
Verified review

10/10 Exceptional

The place was clean and everyone was so friendly. Front desk guy helped with all questions and suggested places to visit. The restaurant waitress was so sweet and friendly. Only at nighttime is loud and you can hear literally everything around. Overall, it was a great place for the price especially with friendly people working there. Will return hopefully in the near future.
Verified review

8/10 Very good

Good little hotel for short stays. Staff are wonderful and attentive. Diego in restaurant was friendly attentive and a great cook. Love the toiletries in room, included toothbrush, lotion, tissue pack and shampoo. Area is rural but Ubers are easy and affordable. Took one to nearby Playa del Niño. The front desk sells refreshments and water. Note: not at all close to the Cancun hotel zone
Breakfast
Dinner
Verified review

8/10 Very good

Hotel su price me in the inside.

Hotel rooms were just remodel with new bathrooms tiles, sink and paint. Beds were comfortable. Hotel not recommended for family vacation per the área. Hotel came with gate parking only booked it to pick up family early morning at the airport. Hotel not bad for the price I paid give it 7/10.
Verified review

8/10 Very good

Bus terminal to hotel zone is 4 mins. To downtown mall is 6 mins. Many restaurants. Facility needs update but in ok condition for the price.
Verified review

8/10 Very good

No elevator and no fridge on room. Very clean nice room and very clean.
Verified review

2/10 Poor

Towels had holes, very unsafe area. The phones in the room just for show and not connected. Restaurant on site is nice and well priced. Windows left opened by bathroom and not safe. No money safe in rooms and TV didn't work
Verified review

4/10 Fair

We had no lights and water for almost 2 days!. i took a video. We had to shower with a bucket. the staff is really nice dont get me wrong!. but it was a real problem.
Verified review

10/10 Exceptional

Great place to stay
Verified review

10/10 Exceptional

Great hotel. Newly funished, clean, comfortable beds, air conditioners that work well, nice pool onsite, restaurant onsite that is affordable with room service options. While the hotel itself was great, the location is questionable. Poor rundown neighbourhood that might be off-putting to some guests. All in all, I had a great stay, and would consider returning.
Verified review

8/10 Very good

Over all, we love this hotel for les locaux
Verified review

8/10 Very good

Nice hotel for a night in Cancun.
Verified review

8/10 Very good

Nice clean room and friendly staff.