ibis Juarez Consulado

Property class: 3
Ciudad Juárez hotel with restaurant and bar/lounge

Choose dates to view prices

At ibis Juarez Consulado, you'll be within a 15-minute drive of American Consulate and Paso del Norte International Bridge. The lobby lounge is a great place to grab a drink, and guests looking for a bite to eat can check out OOPEN PASTA AND GRILL, which serves international cuisine and is open for breakfast, lunch, and dinner. Fellow travelers love the helpful staff and location.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet friendly
  • Free parking
  • Free WiFi
  • Connecting rooms available
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Business center
  • 24-hour front desk
  • Computer station
  • Front-desk safe
  • Snack bar/deli
  • Water dispenser
  • Laundry service
  • Self-serve laundry
  • Multilingual staff

Feel at home (6)

  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Blackout drapes/curtains
The current price is $70
$78 total
includes taxes & fees
Oct 11 - Oct 12

Room options

Available filters for rooms
Showing 2 of 2 rooms

Standard Double Room, 1 Double Bed

8.0 out of 10
Very good
(260 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Standard Double Room, 2 Double Beds

7.4 out of 10
Good
(63 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Map
Prol Ramon R Lara 8930 3 And, Av Paseo De La Victoria, Ciudad Juárez, CHIH, 32500

What's nearby

  • American Consulate - 2 min walk - 0.2 km
  • Plaza Embassy Shopping Center - 3 min walk - 0.3 km
  • Plaza Las Misiones - 3 min walk - 0.3 km
  • Central Park - 4 min drive - 2.3 km
  • Paso del Norte International Bridge - 19 min drive - 18.2 km

Getting around

  • Ciudad Juarez Intl. Airport (CJS) - 16 min drive
  • El Paso International Airport (ELP) - 30 min drive
  • El Paso Union Depot - 31 min drive

Restaurants

  • ‪McDonald's - ‬8 min walk
  • ‪Great American Steakhouse - ‬8 min walk
  • ‪La Nueva Central - ‬2 min walk
  • ‪Wendy’s - ‬2 min walk
  • ‪Starbucks - ‬4 min walk

About this property

ibis Juarez Consulado

  • At ibis Juarez Consulado, you'll be within a 15-minute drive of American Consulate and Paso del Norte International Bridge. The lobby lounge is a great place to grab a drink, and guests looking for a bite to eat can check out OOPEN PASTA AND GRILL, which serves international cuisine and is open for breakfast, lunch, and dinner. Fellow travelers love the helpful staff and location.

At a glance

Hotel size

    • 140 rooms
    • Arranged over 8 floors

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: midnight
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
    • Late check-out subject to availability

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • No cribs (infant beds)

Pets

    • Pets allowed (dogs and cats only, 1 total, up to 66 lbs per pet)*
    • Service animals welcome

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free onsite self parking

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Snack bar/deli
  • Water dispenser

Working away

  • Business center
  • Computer station

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Vegan dining options
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • Some profits reinvested in community and sustainability
  • Local culture & ecosystem education
  • Double-glazed windows
  • Uses some LED lighting
  • Comprehensive food waste policy
  • Waste recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only

Accessibility

  • Braille/raised signage
  • Elevator
  • Elevator door width (inches): 45
  • Wheelchair-accessible path to elevator
  • Visual alarms in hallways
  • Wheelchairs available on site
  • Low-height counter/sink
  • Lowered counter and sink height (inches): 47
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • 26-inch LCD TV
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Uses some LED lighting
  • Recycling
  • Water-efficient showers only

Special features

Dining

OOPEN PASTA AND GRILL - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
LOBBY BAR - Onsite lobby lounge.

Awards and affiliations

Sustainability Certifications
This property is certified by this third-party sustainability certification scheme: Green Key (Foundation for Environmental Education). For more information on what this certification requires and verifies, please visit their website.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately MXN 269.00 for adults and MXN 135.00 for children
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Pets

  • Service animals exempt from fees
  • Pet deposit: MXN 1000 per stay
  • Pets are allowed for an extra charge of MXN 300 per pet, per night

Policies

Extra-person charges may apply and vary depending on property policy.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
The photos in this description reflect the brand standard and are provided for illustrative purposes only.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Also known as

Ibis Juarez
Ibis Juarez Consulado
Ibis Juarez Consulado Ciudad Juarez
Ibis Juarez Consulado Hotel
Ibis Juarez Consulado Hotel Ciudad Juarez
ibis Juarez Consulado Hotel
ibis Juarez Consulado Ciudad Juárez
ibis Juarez Consulado Hotel Ciudad Juárez

Frequently asked questions

Does ibis Juarez Consulado offer free cancellation for a full refund?

Yes, ibis Juarez Consulado does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at ibis Juarez Consulado?

Yes, cats and dogs are welcome, with a limit of 1 total and maximum weight of 66 lbs per pet. There's a charge of MXN 300 per pet, per night, and there's also a deposit of MXN 1000 per stay. Service animals are exempt from fees.

Is parking offered on site at ibis Juarez Consulado?

Yes, there's free self parking.

What are the check-in and check-out times at ibis Juarez Consulado?

Check-in start time: 3 PM; Check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-out is available.

Is there an onsite casino at ibis Juarez Consulado?

No, this hotel doesn't have a casino, but Emotion Casino (9-min drive) and Speaking Rock Entertainment Center (9-min drive) are both nearby.

Are there restaurants at or near ibis Juarez Consulado?

Yes, OOPEN PASTA AND GRILL offers international cuisine.

What's the area around ibis Juarez Consulado like?

Ibis Juarez Consulado is a short 2-minute walk from American Consulate and 7 minutes' walk from Plaza Las Misiones. Travelers say the area is walkable and good for shopping.

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Reviews

ibis Juarez Consulado Reviews

7.8

Good

7.8

Cleanliness

7.2

Amenities

8.4

Staff & service

7.4

Property conditions & facilities

Popular mentions

Room
Service staff
Bed
Location
Breakfast
Food
Shower
Restaurant
Microwave
Refrigerator

Reviews

Verified review

10/10 Exceptional

The beds were amazing, very comfortable, and had cotton sheets. Great to stay!
Verified review

8/10 Very good

Everything was good clean and ready
Verified review

10/10 Exceptional

Great customer service and clean rooms
Verified review

10/10 Exceptional

Good experience overall. The hotel was clean, comfortable, and in a great location near the U.S. Consulate. The staff was helpful, and the stay was hassle-free. I would recommend it to travelers who need a convenient place to stay for consular appointments.
Verified review

8/10 Very good

Clean and excellent help
Verified review

10/10 Exceptional

Clean and excellent condition
Verified review

10/10 Exceptional

Very friendly staff. Clean rooms. Thank You ! Very Good stay.
Verified review

10/10 Exceptional

Friendly staff! Great atmosphere!!
Verified review

10/10 Exceptional

Great staff walking distance to everything
Verified review

10/10 Exceptional

Clean roo. Friendly staff close to shopping restraunts, us consulat imigration services larrissa on 5th fllor was the best
Verified review

10/10 Exceptional

Clean and tidy room while the staff was efficient.
Verified review

10/10 Exceptional

Everyone nice
Verified review

4/10 Fair

Bed was like sleeping in concrete, tv didn’t work, Ac didn’t work that well. The staff was great nice and friendly
Verified review

10/10 Exceptional

Nice and clean
Verified review

6/10 Good

The property does not have the following, Gym, Safety box, Iron, rooms are very small.
Verified review

2/10 Poor

What I Liked I had an OK stay at Ibis Juárez. The staff was very friendly, welcoming, and helpful throughout my visit. My room was clean, neat, and well-maintained, with plenty of clean towels provided. Although the room was small, it was comfortable and had everything I needed for my stay. What Could Be Improved The biggest issue was that the room was very small, leaving little space to move around, and the shower was also quite cramped. In addition, the hotel is undergoing construction during my stay. There were workers throughout the property, construction materials were left in the hallways, and only one elevator was operating, which made getting around less convenient. The most disappointing part of my stay was that the air conditioner was not working. The room became very hot, especially during the night, making it difficult to sleep comfortably. I hope these issues are resolved once the renovations are complete because the friendly staff and cleanliness of the hotel are definite strengths.
Verified review

4/10 Fair

The hotel is in a good location for everything we needed to do at the consulate. However, when we booked, no one informed us that the hotel was under construction. I think guests should be notified about that before booking. The hotel also does not have refrigerators in the rooms. I believe every hotel should at least provide a small fridge, especially for guests staying for longer periods. There is also no laundromat available, and only one elevator was working, which made it take forever to get to our room. My recommendation is to call ahead and confirm that the hotel has all the amenities you need. We ended up moving to another hotel nearby that offered these amenities. Most people staying in this area are there for at least two weeks, so at minimum the hotel should provide a small fridge and laundry facilities. The staff was very friendly and helpful, which was the best part of our stay. Unfortunately, the rooms were also very small.
Verified review

2/10 Poor

During my stay, the shower flooded due to a clogged drain. When I checked the drain plug, it was filled with hair and a black mildew/slime buildup, which caused the water to back up. Because of this, I had to shower using very low water pressure so the water would slowly drain. Even the faucet water would begin to back up, which was extremely unpleasant. The room itself was also quite small, and overall it felt unclean. The television only provided local channels with no access to other viewing options. Additionally, there were only two electrical outlets in the entire room—one near the bed and one in the restroom—which was inconvenient. While the staff members were friendly and courteous, the overall condition of the room made for a very poor experience. Due to these issues, I had to cancel my planned week-long stay and reserve accommodations elsewhere.
Verified review

2/10 Poor

I have never left a bad review before, but unfortunately this experience was disappointing. The front desk phone was not working, making it difficult to get assistance when needed. The bathroom was not clean, with hair throughout the shower. Guests should also be aware that hand towels and washcloths are not provided. My room did not have an iron or ironing board. When I needed an iron, I had to go to the front desk to request one, then return a second time because I was told I needed to leave an ID as collateral. This policy should have been explained at check-in. Later, when I returned the iron while rushing to an appointment, the receptionist responded with an attitude and said, “You’re welcome,” which came across as unprofessional. To add to the frustration, the complimentary Wi-Fi was not working during my stay. The property is currently under construction, which may explain some of the issues, and I hope management addresses them soon. Overall, I was dissatisfied with my stay and am glad I did not book an additional night. I understand that not every stay will be perfect, but basic cleanliness, working amenities, and professional customer service should be expected.
Verified review

10/10 Exceptional

I recommend a place is good
Verified review

10/10 Exceptional

Hotel was excellent bed were nice and ac worked to perfection would really recommend this hotel
Verified review

10/10 Exceptional

Good costumbre serví es very clean room im personality recomended
Verified review

6/10 Good

The only problem I see no place to keep nothing cool
Verified review

10/10 Exceptional

Everything was just perfect
Verified review

4/10 Fair

Hotel is in renovation, which is not mentioned, check in entrance was closed so there was a side door with a desk. Room was not the the one on the picture, there are so small, no table, no desk, no where to hang your clothes. It mentioned breakfast included, there is nothing, There was no parking for our vehicle. This is only a place for people who goes to the American Consulate, that’s it.