Hotel Rancho Encantado

Property class: 4
Beachfront hotel with spa, near Laguna Bacalar Ecological Park

Choose dates to view prices

Hotel Rancho Encantado offers a private beach and puts you near activities like scuba diving and sailing. The outdoor pool provides a splash of fun, while guests in the mood for pampering can visit the spa to indulge in massages, body wraps, and facials. Los Hechizos serves Mexican cuisine and is open for breakfast, lunch, and dinner. A poolside bar, a hot tub, and a terrace are other highlights. Fellow travelers say great things about the helpful staff.
VIP Access

Reviews

9.4 out of 10, Loved by guests
Top-rated by travelers

Popular amenities

  • Pool
  • Airport transfer
  • Free parking
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • On a private beach
  • Restaurant and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Hot tub
  • Pool bar
  • Room service
  • Airport shuttle
  • Terrace
  • Air conditioning

For families (6)

  • Private bathroom
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Premium bedding
The current price is $111
$135 total
includes taxes & fees
Oct 21 - Oct 22

Why we love this property

Shoreline bliss
Uncover aquatic wonders from this hotel on a private beach. Spend afternoons rowing, or venture nearby for sailing and scuba diving adventures.
Business and beach bliss
Located on a private beach, this hotel offers a conference space and meeting room for work. After hours, unwind at the spa, bar, or poolside.
Authentic Mexican dining
Experience Mexican cuisine at this hotel's restaurant, where cooked-to-order breakfast awaits. The bar offers a perfect spot to unwind after meals.

Room options

Available filters for rooms
Showing 15 of 15 rooms

View all photos for Cabin, Lake View

A room with a four-poster bed, a sofa, a coffee table, and a balcony with chairs.

Cabin, Lake View

10.0 out of 10
Exceptional
(7 reviews)
  • Lake view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Superior Suite, Garden View

A bedroom with a four-poster bed, a ceiling fan, and a view of the outside.

Superior Suite, Garden View

  • Garden view
  • Sleeps 2
  • 1 King Bed

View all photos for Garden double room with AC

A hotel room with two beds, a desk, a chair, and a ceiling fan.

Garden double room with AC

9.0 out of 10
Wonderful
(6 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Garden View

A bedroom with a bed, bedside lamps, a wooden bench, a small table, and a window with curtains.

Room, 1 King Bed, Garden View

8.8 out of 10
Excellent
(3 reviews)
  • Garden view
  • Sleeps 2
  • 1 King Bed

View all photos for Garden Master Suite

A hotel room with a bed, two bedside tables with lamps, a wooden bench, a chair, and a wall with a decorative blue panel and a framed picture.

Garden Master Suite

  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Suite, Garden View

A bedroom with a bed, a chair, a window with curtains, and two bedside tables with lamps.

Suite, Garden View

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • Sleeps 2
  • 1 King Bed

View all photos for Master Suite lagoon view

A modern living room with a wooden coffee table, blue sofas, and a white canopy bed.

Master Suite lagoon view

9.4 out of 10
Exceptional
(6 reviews)
  • Lagoon view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Double suite, lagoon view

A hotel room with two beds, a wooden bench, a framed picture on the wall, and a window with a view.

Double suite, lagoon view

10.0 out of 10
Exceptional
(5 reviews)
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds

View all photos for Casita Laguna Superior

A room with a four-poster bed, wooden furniture, a bench, and a window with a view of greenery.

Casita Laguna Superior

9.0 out of 10
Wonderful
(2 reviews)
  • Lagoon view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 1 Twin Bed

View all photos for Exclusive Villa

A pathway leading to a beach with palm trees and a bench.

Exclusive Villa

  • Lagoon view
  • 90 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Traditional Cabin

A thatched-roof hut with a porch, surrounded by greenery.

Traditional Cabin

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed OR 2 Large Twin Beds

View all photos for Superior Studio Suite

A bedroom with a bed, a bench, two chairs, a window, and a framed picture on the wall.

Superior Studio Suite

  • Lagoon view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

BUNGALOW DELUXE

  • Sleeps 9

View all photos for Casita Garden

A hotel room with a bed, a wooden shelf, a mural, and a view of the outdoors.

Casita Garden

  • 37 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

BUNGALOW GARDEN VIEW

  • Sleeps 9

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9.4 out of 10, Exceptional, 366 reviews
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$185 total
includes taxes & fees
Oct 11 - Oct 12
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About the neighborhood

Map
Carretera Federal 307 Km 24, Bacalar, QROO, 77930

What's nearby

  • Lake Bacalar - 3 min walk - 0.3 km
  • Polytechnic University of Bacalar - 4 min drive - 2.5 km
  • Laguna Bacalar Ecological Park - 4 min drive - 2.9 km
  • Cenote Azul - 8 min drive - 7.6 km
  • Cenote Cocalitos - 8 min drive - 7.2 km

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 38 min drive
  • Corozal (CZH) - 65 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪asadero el establo - ‬2 min drive
  • ‪Marisqueria El Taco Loco - ‬15 min walk
  • ‪Pueblo Pirata - ‬18 min walk
  • ‪Las Miches De La 1 - ‬4 min drive
  • ‪6 hermanos - ‬4 min drive

About this property

Hotel Rancho Encantado

  • Hotel Rancho Encantado offers a private beach and puts you near activities like scuba diving and sailing. The outdoor pool provides a splash of fun, while guests in the mood for pampering can visit the spa to indulge in massages, body wraps, and facials. Los Hechizos serves Mexican cuisine and is open for breakfast, lunch, and dinner. A poolside bar, a hot tub, and a terrace are other highlights. Fellow travelers say great things about the helpful staff.

At a glance

Hotel size

    • 35 rooms
    • Arranged over 2 floors

Arriving/Leaving

    • Check-in start time: 4 PM; Check-in end time: midnight
    • Contactless check-in available
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • The front desk is open daily from 7:00 AM - 11:00 PM
    • Front desk staffed during limited hours
    • If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • One child (3 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

Pets

    • Pets not allowed

Internet

    • Free WiFi in public areas

Parking

    • Free onsite self parking
    • Onsite parking limited

Transfers

    • Airport shuttle on request (available 24 hours)*

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7:30 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)
  • Children's menu

What to do

  • On a private beach
  • Canoeing
  • Ecotours nearby
  • Sailing nearby
  • Scuba diving nearby

Working away

  • Meeting room
  • Conference space (1216 square feet)

Services

  • Front desk (limited hours)
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Pool loungers

Facilities

  • 17 buildings/towers
  • Built in 1994
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • Mosquito nets
  • An outdoor pool
  • Full-service spa
  • Hot tub
  • Massage/treatment rooms

Room amenities

Home comfort

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board (on request)

Sleep well

  • Turndown service
  • Premium bedding

What to enjoy

  • Furnished patio

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Soap and shampoo
  • Hair dryer
  • Towels
  • Toilet paper

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

The onsite spa has massage/treatment rooms and couples treatment room(s). Services include facials, body wraps, body scrubs, and body treatments.

The spa is open daily. Children under 13 years old are not allowed in the spa without adult supervision. Guests under 13 years old are not allowed in the spa.

Dining

Los Hechizos - This restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Fees & policies

Refundable deposits

  • Breakage deposit: MXN 3000.00 per stay

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately MXN 200 to 500 for adults, and MXN 200 to 500 for children
  • Airport shuttle service is offered for an extra charge of MXN 560.00 per person (roundtrip)

Children & extra beds

  • Airport shuttle for children between the ages of 2 and 12 costs MXN 560.00 (roundtrip)

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 10:00 PM
  • Children under 12 years old are not allowed in the hot tub without adult supervision
  • Guests under 13 years old are not allowed in the spa, and guests under 13 years old are only allowed with adult supervision

Policies

Extra-person charges may apply and vary depending on property policy.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Property Registration Number 001-025-002544/2026

Also known as

Hotel Rancho Encantado
Hotel Rancho Encantado Bacalar
Rancho Encantado
Rancho Encantado Bacalar
Rancho Encantado Hotel Bacalar
Rancho Encantado Laguna Bacalar
Hotel Rancho Encantado Hotel
Hotel Rancho Encantado Bacalar
Hotel Rancho Encantado Hotel Bacalar

Frequently asked questions

Does Hotel Rancho Encantado offer free cancellation for a full refund?

Yes, Hotel Rancho Encantado does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hotel Rancho Encantado?

Yes, there's an outdoor pool. Guests have pool access from 8:00 AM to 10:00 PM.

Are pets allowed at Hotel Rancho Encantado?

Sorry, pets aren't allowed.

Is parking offered on site at Hotel Rancho Encantado?

Yes, there's free self parking. Parking spots may be limited.

Is airport shuttle service offered by Hotel Rancho Encantado?

Yes, an airport shuttle is available. The charge is MXN 560.00 per person roundtrip.

What are the check-in and check-out times at Hotel Rancho Encantado?

Check-in start time: 4 PM; Check-in end time: midnight. Check-out time is noon. Contactless check-in and check-out are available.

What is there to do at Hotel Rancho Encantado and nearby?

Have fun during the warmer months with activities such as rowing. Additional recreation nearby includes ecotours. Indulge in a treatment at the spa and soothe your senses in the hot tub. Hotel Rancho Encantado also has a private beach and an outdoor pool, as well as a garden.

Are there restaurants at or near Hotel Rancho Encantado?

Yes, Los Hechizos offers Mexican cuisine.

Does Hotel Rancho Encantado have any outdoor private spaces?

Yes, every room features a furnished patio.

What's the area around Hotel Rancho Encantado like?

Hotel Rancho Encantado is located a short 3-minute walk from Lake Bacalar.

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Reviews

Hotel Rancho Encantado Reviews

9.4

Exceptional

9.6

Cleanliness

9.4

Location

9.4

Staff & service

9.2

Property conditions & facilities

Guest review summary

What guests liked

  • The restaurant served delicious food, with many guests praising the quality, presentation, and variety of dishes. (36 reviews)
  • Breakfast was consistently described as delicious, with many guests praising the quality and variety of food options. (11 reviews)
  • The spa treatments were highly praised for being incredibly relaxing and exceptional, with one reviewer noting a truly unforgettable experience. (7 reviews)
From real guest reviews summarized by AI.
Report

Popular mentions

Room
Food
Lagoons
View
Restaurant
Service staff
Location
Lake
Children
Water

Reviews

Verified review

10/10 Exceptional

The staff was great and the location was a dream. I loved the painted floor and personal dock in our cabin
Verified review

10/10 Exceptional

My experience at this hotel was awesome, everything was beautiful, the staff was very friendly and welcoming.. I really recommend to stay here 😊
Verified review

10/10 Exceptional

Clean and the staff was lovely. It had everything we needed while still feeling small and intimate
Verified review

10/10 Exceptional

Incredible property, wonderful staff and excellent restaurant, the complete package. It’s hard to find a place that checks all the boxes, this place does. Book a lakeside room you won’t be disappointed. We can’t wait to return!
Verified review

10/10 Exceptional

Everyone was great
Verified review

8/10 Very good

The lighting was horrible. Especially the bathroom lighting Staff was excellent , very attentive courteous no other complaints but the lighting
Verified review

10/10 Exceptional

Very comfortable, safe, relaxing property
Verified review

10/10 Exceptional

Excellent hotel for relaxing right on the lagoon. Very clean, staff is friendly, love their dock, pool, jacuzzi. Beds and rooms are very clean and comfortable beds.
Verified review

10/10 Exceptional

Great location, courteous staff, highly recommend it 👍
Verified review

10/10 Exceptional

Everything was in great conditions super clean and comfortable.
Verified review

10/10 Exceptional

Great stay, place it’s awesome and the staff is super nice z
Verified review

10/10 Exceptional

The hotel is an oasis on teh Lake with great waterfront location with on-site pool, restaurant and dock facilities.
Verified review

10/10 Exceptional

Clean, beautiful pool, well situated on lagoon. Staff were friendly and helpful.
Verified review

10/10 Exceptional

The hotel was gorgeous and the staff was very attentive and courteous
Verified review

10/10 Exceptional

The accommodations, cleanliness and staff are very nice. The lagoon was calm when we visited and it was fun to use the kayaks and the boat tour of the lagoon originating right from the little pier at the hotel was exemplary. The only thing that was a bit annoying was the loud sound of leaf blowers to disturb the calm of this lovely resort so maybe not doing that every day would be so much better or hand raking…
Verified review

10/10 Exceptional

Very relaxed und very nice Hotel, friendly staff und nice view to the Lagune
Verified review

10/10 Exceptional

Wonderful stay innCondes

Fantastic location, very accommodating staff and management, all in all a wonderful experience
Verified review

10/10 Exceptional

Excelente restaurant and friendly service
Verified review

10/10 Exceptional

Beautiful place! We enjoyed every second The staff was kind and helpful at all times
Verified review

10/10 Exceptional

Quiet and clean and beautiful, great for kids
Verified review

10/10 Exceptional

Is a nice quiet place very relaxing
Verified review

10/10 Exceptional

Excellent hotel and restaurant. I would recommended 100%
Verified review

10/10 Exceptional

I liked everything, it was exactly what we needed, quiet and relaxing.
Verified review

10/10 Exceptional

The week we spent at the resort was very special. The staff are wonderful and our every need was taken care of. The environment is pristine. I highly recommend this resort and the staff! We will be back.😁
Verified review

10/10 Exceptional

First time visiting Eco resort. Enjoyed a lot peaceful environment, healing the stress. Excellent service and kindness of the people work there.