King Hotel Astana

Property class: 4
Hotel with restaurant, near Mega Astana Shopping Centre

Choose dates to view prices

At King Hotel Astana, you'll be within a 10-minute drive of Mega Astana Shopping Centre and Embassy of the United States, Astana. The bar is a great place to grab a drink, and guests looking for a bite to eat can check out Sadaf, which serves local cuisine and is open for lunch and dinner. Also, Bayterek Tower and Khan Shatyr are within a short drive.

Reviews

7.8 out of 10
Good

Popular amenities

  • Free parking
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Bar
  • Laundry facilities

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Standard Single Room

A hotel room with a bed, two bedside tables, a chair, a desk, and a window with curtains.

Standard Single Room

  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room, 1 Bedroom

A hotel room with two beds, a dark headboard, two bedside lamps, and two framed pictures on the wall.

Standard Twin Room, 1 Bedroom

  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room

A hotel room with a bed, a desk with a computer, a television, and a patterned rug.

Deluxe Room

  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Family Room

A neatly made bed with white linens and two pillows, a patterned carpet, and a striped wall in the background.

Family Room

  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Luxury Suite

A hotel room with a large bed, a chair, a desk, and a nightstand.

Luxury Suite

  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Business Single Room, 1 Bedroom

A hotel room with a large bed, a desk, a television, and a sofa.

Business Single Room, 1 Bedroom

  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Studio

A hotel room with a large bed, two bedside tables, a nightstand, and a lamp.

Studio

  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Economy Twin Room, 1 Bedroom

A hotel room with two beds, a desk, a chair, an air conditioning unit, and a lamp.

Economy Twin Room, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Map
Valikhanov 7, Astana, 010000

What's nearby

  • President's Culture Centre - 17 min walk - 1.5 km
  • Kenesary Khan Monument - 17 min walk - 1.5 km
  • Gorky Russian Drama Theatre - 2 min drive - 2.0 km
  • Kalibak Kuanyshev Kazakh Drama Theatre - 2 min drive - 2.0 km
  • Kazhimukan Munaitpasov Stadium - 3 min drive - 2.3 km

Getting around

  • Astana (NQZ-Nursultan Nazarbayev Intl.) - 42 min drive
  • Astana Railway Station - 15 min drive

Restaurants

  • ‪Anadolu Sofrasi - ‬10 min walk
  • ‪Golpas - ‬7 min walk
  • ‪Burger King - ‬5 min walk
  • ‪Кульджа - ‬7 min walk
  • ‪Crepe Cafe - ‬5 min walk

About this property

King Hotel Astana

  • At King Hotel Astana, you'll be within a 10-minute drive of Mega Astana Shopping Centre and Embassy of the United States, Astana. The bar is a great place to grab a drink, and guests looking for a bite to eat can check out Sadaf, which serves local cuisine and is open for lunch and dinner. Also, Bayterek Tower and Khan Shatyr are within a short drive.

At a glance

Hotel size

    • 289 rooms
    • Arranged over 22 floors

Arriving/Leaving

    • Check-in start time: noon; Check-in end time: 2 PM
    • Minimum check-in age: 18
    • Check-out time is noon

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
    • If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one*

Children

    • Up to 2 children (7 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

    • No pets or service animals allowed

Internet

    • Free WiFi in public areas

Parking

    • Free uncovered onsite self parking

Other information

    • Designated smoking areas

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Reviews

King Hotel Astana Reviews

7.8

Good

8.2

Cleanliness

7.6

Location

8.2

Staff & service

7.4

Property conditions & facilities

Reviews

Verified review

10/10 Exceptional

Perfect for my stay.
Verified review

10/10 Exceptional

Everything was fine
Verified review

2/10 Poor

Ho cercato di contattare l'hotel per telefono moltissime volte e se alzavano la cornetta per rispondere ( e sottolineo se) riattaccavano appena chiedevo se parlassero inglese. Tutte le altre volte non rispondevano proprio. Ho provato a contattarli anche su WhatsApp e via mail ma non ho mai ricevuto risposta. La comunicazione è tutta da rividere.
Verified review

6/10 Good

Tam f/p oteli. Odayı sadece yatmak için kullanıyorsanız işinizi görür. Temizlik, konfor ve bakım aramayın.
Verified review

10/10 Exceptional

Es war alles super, wir haben uns dort gut gefühlt. Sehr freundliche Personal mit 100% Service.
Verified review

2/10 Poor

Жалоба - Complaint -

Русский - English - қазақ -Türkçe Во время нашего пребывания в гостинице Astana King Hotel (22.08.2025), при выезде охранник отеля грубо оскорбил мою супругу (гражданку Казахстана) (22.08.2025, 18:55). Мы внесли жалобу в книгу обращений на ресепшене. Такое поведение недопустимо, к гостям проявляется неуважение. . During our stay at Astana King Hotel (22.08.2025), while checking out, a security guard of the hotel severely insulted my wife (a citizen of Kazakhstan) (22.08.2025, 18:55). We recorded our complaint in the reception complaint book. Such behavior is unacceptable and shows disrespect towards guests. . Astana King Hotel қонақ үйінде болған уақытымызда (22.08.2025), шығу кезінде қонақ үйдің күзетшісі әйеліме (Қазақстан Республикасының азаматы) өте ауыр тіл тигізді (22.08.2025, 18:55). Біз шағымымызды қабылдау бөліміндегі шағымдар кітабына жаздық. Мұндай мінез-құлыққа жол беруге болмайды, қонақтарға құрметсіздік көрсетілуде. . “Astana King Hotel’de konaklamamız (22.08.2025) sırasında çıkışta güvenlik görevlisi eşime (Kazakistan vatandaşı) çok ağır hakaret etti (22.08.2025. 18:55). Şikayetimizi resepsiyon defterine yazdık. Bu davranış kabul edilemez, misafirlere saygısızlık yapılıyor.”
Verified review

2/10 Poor

Çok kötü bir otel kesinlikle tavsiye etmem vede nasıl almış 4 yıldızı çok merak ediyorum
Verified review

10/10 Exceptional

近くにレストランが少ないので夕食付きは便利

タクシーを5回くらい使ったが、全ての運転手が知っていた。（タクシー代相場は中心部から1500～2000テンゲ位）。 湯沸かしポットがあった（他ではない宿が多かった。） バスタブもあって部屋も広かった。 チェックアウト後も荷物を預かってくれた。 夕食ビュッフェは味や種類は普通だったが、近くにあまりレストランがない地域だと思うので、（特に自分の場合は年始に宿泊したので）寒い中レストランを探す必要がないだけでも夕食付きにしてよかったなと思った。
Verified review

4/10 Fair

The staff at the reception is very slow and too relaxed ... I left my room early mornings and returned late in the evenings , which made me a very convenient guest who spent minimum units of electricity and water in the hotel . Despite that I found out on my 5th day of stay that my linen hadn’t been changed since I checked in !!!
Verified review

8/10 Very good

A service at the reception was fine but a bit slow though. The cleanliness in the room is good.
Verified review

8/10 Very good

Hotel dobry ale kuchnia w hotelu słaba . Polecam stołowanie się w restauracjach na zewnątrz.
Verified review

10/10 Exceptional

zeer vriendelijk en behulpzaam personeel goede ligging
Verified review

8/10 Very good

Ystävällinen palvelu sekä kielitaitoinen henkilökunta
Verified review

6/10 Good

Hotel che si trova nella parte vecchia della citta' , grande struttura con trattamento di mezza pensione ad un buon prezzo, purtroppo noi siamo capitati in un momento in cui stavano sistemando le tubature dell'acqua , siamo stati 2 giorni senza acqua calda , al termine dei lavori persistendo il problema , su nostra richiesta abbiamo cambiato camera e tutto si è risolto.
Verified review

10/10 Exceptional

Soovitan kindlasti.kesklinnast pisut kaugel kuid ühistranspordiga pääseb kõikjale.
Verified review

8/10 Very good

Nice experience

The amenities and in particular the size of the room were quite impressive. The only critic would be to the hotel bar service, which was really slow and sloppy. Besides from it, I enjoyed a lot my stay.
Verified review

10/10 Exceptional

Everyone was very helpful and nice. The hotel had everything and came with breakfast and dinner! The staff was helpful and spoke well in English. Hotel has everything and more that we needed. It was a very pleasant stay.
Verified review

10/10 Exceptional

sehr freundliche und hilfsbereite Mitarbeiter Zimmer sehr groß mit Balkon und Wintergarten sowie Bügeleisen und -Brett und kleiner Kaffeestation sehr sauber ein paar Kleinigkeiten, die nicht funktionierten wie der Safe, dessen Batterie leer war und trotz Nachfrage nicht ersetzt wurde oder defekter Nachttischlampe Essen war gut, kein riesiges Buffet, aber ausreichend
Verified review

8/10 Very good

Достойный отель, соотношение цена/качества на хорошем уровне. Если брать с полупансионом (завтрак+ужин), то голодными не останетесь, обеда даже не понадобится, питание хорошее. Номера просторные, состояние неплохое. Wi-Fi отличный, скорость очень высокая даже в номерах, но не очень стабильный (особенно в вечернее время) - для личных нерабочих нужд более чем хватит. С проведением видеоконференции были проблемы из-за стабильности. Из недостатков: - персонал отеля (горничные) часто прибирали (подготавливали к заселению?) соседние номера буквально ночью, их переговоры по рации и другая деятельность буквально мешала спать и будила. Первый раз вижу, чтобы они активно работали уже до начала завтрака и мешали тем самым гостям; - номера оборудованы всем необходимым, но утюг испортил вещь буквально при первом прикосновении; - очень жесткие подушки.
Verified review

10/10 Exceptional

Waren sehr zufrieden bei unserem Aufenthalt in diesem Hotel.
Verified review

4/10 Fair

Terrible hotel

Terrible.
Verified review

8/10 Very good

Sehr freundliches Personal,toller Blick aus dem 19.Stock,Abendessen inclusive(Büfett)recht ordentlich
Verified review

4/10 Fair

They were not aware of my check in so there was an obvious disconnect between Expedia and the hotel. I was charged by Expedia but not given a confirmation #. Expedia needs to improve upon this as I have booked a few times as different hotels and all I need is a confirmation number from Expedia to make it easier for all parties.
Verified review

8/10 Very good

Money worth hotel. Breakfast and dinner was good. The staff was quite helpfull . Local bus stop near by. Easy excess to and from airport.
Verified review

10/10 Exceptional

A személyzet nagyon kedves és segítőkész. A vacsora változatos.