I spent almost a week at Egilsborg Guesthouse in Reykjavik. While I expected this place to be more like a hostel than the Hilton, it is not a professionally run hostel. I won’t repeat the details of the other low star reviews, other than to confirm that I experienced those things as well.
I’ll express two concerns:
1. Food hygiene
2. Mental health
When I arrived, I was greeted with the smell of rotting food. It was the communal refrigerator. It was cleaned out at one point, but raw meat is frequently stored with produce. Mixed in between is open containers of stale food like pizza, hotdogs, yogurt, open drinks, etc. For two of my days here there was not soap in the WC and there never was a way to dry your hands. During the week I was there, there was not running water for 5 days in the “kitchen” that appeared to be under construction. There was an evening that there was no water for the only functioning shower.
The other concern was psychological. It seems that a family lives here. The children were well-behaved; an adult was not. The yelling and door slamming made me feel uncomfortable, and it was a sentiment shared by my cohorts.
All this being said, I would give four stars to the caretaker/ manager. The caretaker is doing a lot with a little. I observed the caretaker earnestly in cleaning and doing the work of three. From this experience I can only recommend that Expedia remove this as a listing.