Hotel Ambiance

Property class: 3.5
Hotel with bar/lounge, near Sunnegga Ski Resort

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Hotel Ambiance puts you 1.3 mi (2.1 km) from Sunnegga Ski Resort and 0.1 mi (0.1 km) from Zermatt-Matterhorn Ski Paradise. You can unwind with a drink at the bar/lounge and the hot tub makes for a relaxing end to the day. Other features include a sauna, a terrace, and a garden.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Bar
  • Non-smoking

Room options

Available filters for rooms
Showing 7 of 7 rooms

Standard Double Room

9.6 out of 10
Exceptional
(4 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

Deluxe Doppelzimmer mit Blick auf das Matterhorn

8.0 out of 10
Very good
(4 reviews)
  • Mountain view
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

Junior Suite mit Blick auf das Matterhorn

  • Mountain view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

Single Room Plus

9.2 out of 10
Wonderful
(5 reviews)
  • 11 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed

Romantische Junior Suite mit Blick auf das Matterhorn

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Doppelzimmer XS

  • 11 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Standard Plus Double Room

  • Mountain view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Map
Riedstrasse 98, Zermatt, VS, 3920

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 km
  • Zermatt - Furi - 2 min walk - 0.2 km
  • Furi Ski Area - 2 min walk - 0.2 km
  • Furi - Riffelberg - 2 min walk - 0.2 km
  • Kirchbrücke - 2 min walk - 0.2 km

Getting around

  • Sion (SIR) - 77 min drive
  • Zermatt Gornergratbahn Station - 10 min walk
  • Zermatt (QZB-Zermatt Train Station) - 11 min walk
  • Zermatt Station - 11 min walk

Restaurants

  • ‪Elsie Bar - ‬6 min walk
  • ‪Hotel Post Zermatt - ‬7 min walk
  • ‪Brown Cow Pub - ‬7 min walk
  • ‪Old Zermatt - ‬3 min walk
  • ‪Harry's Ski Bar - ‬5 min walk

About this property

Hotel Ambiance

  • Hotel Ambiance puts you 1.3 mi (2.1 km) from Sunnegga Ski Resort and 0.1 mi (0.1 km) from Zermatt-Matterhorn Ski Paradise. You can unwind with a drink at the bar/lounge and the hot tub makes for a relaxing end to the day. Other features include a sauna, a terrace, and a garden.

At a glance

CHECK-IN
4:00pm
CHECK-OUT
11:00am

Hotel size

    • 28 rooms
    • Arranged over 4 floors

Arriving/Leaving

    • Check-in start time: 4 PM; Check-in end time: 7:30 PM
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11 AM
    • Late check-out subject to availability

Special check-in instructions

    • The front desk is open daily from 8:00 AM - 7:30 PM
    • Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation
    • This property enforces quiet hours from 9:30 PM to 6:30 PM
    • For any questions, please contact the property using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
    • Zermatt is in a car-free zone and can be reached only by train.

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • One child (5 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)

Pets

    • Pets allowed (dogs only)*
    • Service animals welcome
    • Food and water bowls available

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • No onsite parking

Other information

    • Smoke-free property

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Reviews

Hotel Ambiance Reviews

9.0

Wonderful

9.4

Cleanliness

8.8

Location

9.2

Staff & service

9.2

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was delicious, hearty, and plentiful with a large selection and accommodating vegan dietary requests. (7 reviews)
  • The hot tub and sauna were amazing, providing a wonderful relaxation experience. (5 reviews)
  • The hot tub was wonderful and a great amenity at the property. (5 reviews)
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From real guest reviews summarized by AI.
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Popular mentions

Room
Service staff
View
Breakfast
Location
Public sauna
Trains
Elevator
Drinks

Reviews

Verified review

10/10 Exceptional

Nice family owned hotel. Very friendly staff. Good location and great view of the Matterhorn if you chose to upgrade. No air conditioning which is typical for the area. We were never uncomfortable. Breakfast was very minimal given the price. No staff after 7pm but provisions are made to continue bar service.
Verified review

10/10 Exceptional

Helpful staffs, great view, cozy room
Verified review

10/10 Exceptional

Beautiful hotel, exceptional experience. Great view of the Matterhorn. We will be back!
Verified review

10/10 Exceptional

It was a wonderful stay. Extraordinary view of the Matterhorn from our bed. The staff was friendly and helpful. The breakfast was very good. I would definitely recommend and return.
Verified review

10/10 Exceptional

We had a lovely stay at Hotel Ambiance. The room was spacious and clean. Our balcony was large and had a view of the Matterhorn. The staff were very kind and helpful. The only downside was there is construction everywhere in Zermatt, so there are large cranes that were blocking the view of the Matterhorn. I could still get a picture if I zoomed in. That is not the hotels fault, but worth noting.
Verified review

10/10 Exceptional

What a lovely place! Very clean, close to everything, and the owners were the nicest people!
Verified review

10/10 Exceptional

Clean room and extremely nice staff
Verified review

10/10 Exceptional

Beautiful room, and amazing balcony with a view. Unfortunately we had scaffolding outside, but they say it's only until June.
Verified review

10/10 Exceptional

Nice location not too far from the main strip. Great to have a hottub and their little bar open each day.
Verified review

10/10 Exceptional

Staff were very friendly and helpful. Room was clean, tidy, comfortable bed, and had a great view of the matterhorn from the balcony. The location in the town was also very good for us. Would happily stay again.
Verified review

6/10 Good

A short walk to the shuttle/ slopes and comfortable beds and nice hot tub
Verified review

10/10 Exceptional

Awesome view of the Matterhorn from the balcony! Staff is very friendly and great English. Location is perfect.
Verified review

10/10 Exceptional

All was good!
Verified review

10/10 Exceptional

Nice location

A great stay! A great location, very close to the train station. It was nice to be able to see the Gornergrat passing by the hotel.
Verified review

10/10 Exceptional

The staff were absolutely amazing. We got in late and they left clear instructions and upgraded our room for free. They were so helpful and accommodating. The room was great. The hot tub and sauna were also amazing. The location was perfect. I absolutely recommend!
Verified review

10/10 Exceptional

Absolutely perfect way to stay in Zermatt. Views that don’t break the bank, a staff that’s welcoming, accommodating, and kind, with amenities to match. Close enough to everything, but a block or two off to capture additional quiet and calm.
Verified review

10/10 Exceptional

Lovely stay!

We had a really nice stay at the Hotel Ambience, it had lovely staff (it was a small team as it was off-season, but they were really kind and helpful). The rooms were comfy, breakfast was great, and we really enjoyed having a relaxed drink on their terrace with a view of the Matterhorn.
Verified review

10/10 Exceptional

This is a lovely hotel with great views of the Matterhorn. The staff was very friendly and helpful. The room was fabulous. And even had views of the mountains from the very nice bathroom. We can’t say enough good things about this hotel!
Verified review

10/10 Exceptional

Quiet stay

The hotel staff were friendly and very helpful with any questions we may have had. Also, had a beautiful view of the Matterhorn on the terrace.
Verified review

10/10 Exceptional

Property was great! Staff were helpful and coffee was good. The spa downstairs was nice.. the whirlpool tub outside was only kept at 35 C so was a bit chilly.
Verified review

10/10 Exceptional

The room was a bit small, but it was just enough. Hotel staff are nice and the room was clean
Verified review

10/10 Exceptional

Best view in town!

We received a generous room upgrade without asking upon arrival and the staff was very friendly. Breakfast was delicious while our view of the Matterhorn was breathtaking. We’ll definitely be back next time we visit Zermatt!
Verified review

10/10 Exceptional

Nice property. Friendly and helpful staff
Verified review

10/10 Exceptional

An excellent stay at Hotel Ambiance. Perfect location with an easy walk to ski bus, shops, restaurants and bars - yet so quiet. Exceptionally clean, awesome hearty and plentiful breakfast every morning, friendly and super helpful staff….and that view..!! Will definitely return.
Verified review

8/10 Very good

Super clean and the staff was knowledgable and helped very time we needed any type of help. It is up hill, so I would take an electric taxi to the hotel. I of course hauled my two suitcases up what felt like the Matterhorn and I had to stop several times. I am in great shape so trust me when I say take a taxi. The steps to climb can be challenging. Once you are at the hotel the easiest corridor is exit left. It is a gradual walk up and down to the city center. Greta place and I would stay here again.