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Cinnamon Citadel Kandy

Property class: 4
Kandy hotel with 2 restaurants and outdoor pool

Choose dates to view prices

Cinnamon Citadel Kandy is a great choice for a stay in Kandy. Guests can take a dip in the outdoor pool or grab a bite to eat at Vel Eliya, which is one of 2 restaurants and serves breakfast, lunch, and dinner. A poolside bar, a fitness center, and a sauna are other highlights.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Airport transfer
  • Free parking
  • Free WiFi
  • Connecting rooms available

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Fitness center
  • Sauna
  • Children's pool
  • Pool bar
  • Room service
  • Babysitting
  • Airport shuttle
  • Terrace

Feel at home (6)

  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Children's pool
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Superior King Room - 10% on F&B, boat rides & Archery, Early/Late Check In/Out (subject)

A hotel room with a large bed, a desk, a chair, a television, and a ceiling fan.

Superior King Room - 10% on F&B, boat rides & Archery, Early/Late Check In/Out (subject)

  • 41 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Superior Twin Room - 10% on F&B, boat rides & Archery, Early/Late Check In/Out (subject)

A hotel room with two beds, a desk, a chair, a TV, and a balcony with a view of the outdoors.

Superior Twin Room - 10% on F&B, boat rides & Archery, Early/Late Check In/Out (subject)

10.0 out of 10
Exceptional
(3 reviews)
  • 41 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

View all photos for Superior Twin Garden View - 10% on F&B, boat rides & Archery, Early/Late Check In/Out (subject)

A hotel room with two beds, a desk, a chair, a TV, and a balcony with a view of the outdoors.

Superior Twin Garden View - 10% on F&B, boat rides & Archery, Early/Late Check In/Out (subject)

8.0 out of 10
Very good
(1 review)
  • 41 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

View all photos for Superior King Garden View - 10% on F&B, boat rides & Archery, Early/Late Check In/Out (subject)

A hotel room with a bed, a sofa, a desk, and a chair. There is a ceiling fan and a wall-mounted light fixture.

Superior King Garden View - 10% on F&B, boat rides & Archery, Early/Late Check In/Out (subject)

10.0 out of 10
Exceptional
(1 review)
  • 41 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Superior King River View - 10% on F&B, boat rides & Archery, Early/Late Check In/Out (subject)

A hotel room with a bed, a desk, a chair, a TV, and a ceiling fan.

Superior King River View - 10% on F&B, boat rides & Archery, Early/Late Check In/Out (subject)

8.0 out of 10
Very good
(1 review)
  • 41 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Superior Twin River View - 10% on F&B, boat rides & Archery, Early/Late Check In/Out (subject)

A hotel room with a bed, two chairs, a desk, and a balcony with a view.

Superior Twin River View - 10% on F&B, boat rides & Archery, Early/Late Check In/Out (subject)

  • 41 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe King River View - 10% on F&B, boat rides & Archery, Early/Late Check In/Out (subject)

A hotel room with a large bed, a desk, a TV, and a balcony with a view.

Deluxe King River View - 10% on F&B, boat rides & Archery, Early/Late Check In/Out (subject)

8.0 out of 10
Very good
(1 review)
  • 49 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Twin River View - 10% on F&B, boat rides & Archery, Early/Late Check In/Out (subject)

A hotel room with a large bed, a desk, a chair, a TV, and a balcony with a view.

Deluxe Twin River View - 10% on F&B, boat rides & Archery, Early/Late Check In/Out (subject)

  • 49 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

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8.8 out of 10, Excellent, 548 reviews
The price is $63
$85 total
includes taxes & fees
Aug 28 - Aug 29
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About the neighborhood

Map
124, Srimath Kuda Ratwatte Mawatha, Kandy, 20000

What's nearby

  • Asgiri Maha Viharaya - 4 min drive - 2.2 km
  • Bahirawakanda Vihara Buddha - 4 min drive - 2.6 km
  • Udawatta Kele Sanctuary - 5 min drive - 2.9 km
  • Kandy Lake - 5 min drive - 3.3 km
  • Temple of the Tooth - 5 min drive - 3.3 km

Getting around

  • Bandaranaike Intl. Airport (CMB) - 158 min drive
  • Kandy Railway Station - 15 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Hideout Lounge - ‬8 min drive
  • ‪KFC - ‬7 min drive
  • ‪Senani Restaurant - ‬8 min drive
  • ‪Soul Food - ‬6 min drive
  • ‪Hela Bojun Hala - ‬6 min drive

About this property

Cinnamon Citadel Kandy

  • Cinnamon Citadel Kandy is a great choice for a stay in Kandy. Guests can take a dip in the outdoor pool or grab a bite to eat at Vel Eliya, which is one of 2 restaurants and serves breakfast, lunch, and dinner. A poolside bar, a fitness center, and a sauna are other highlights.

At a glance

DONE

Hotel size

    • 119 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
    • Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Children (4 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • Babysitting*
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Onsite parking available only on request
    • Free secured onsite self parking
    • Free onsite valet parking
    • Free onsite RV/bus/truck parking
    • Wheelchair-accessible parking and van parking on site
DONE

Transfers

    • Airport shuttle from 6:00 AM to midnight*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–9:30 AM
  • 2 restaurants
  • Bar/lounge
  • Poolside bar
  • Barbecue grills
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Children's pool
  • Babysitting (surcharge)

What to do

  • Golfing nearby
  • Hiking/biking trails nearby

Working away

  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Pool loungers
  • Pool umbrellas

Facilities

  • 3 buildings/towers
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Fitness center
  • An outdoor pool
  • Sauna
  • No plastic water bottles
  • Banquet hall

Accessibility

  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible lounge
  • Grab bar in shower
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • Television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Free crib/infant bed
  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Special features

Dining

Vel Eliya - This buffet restaurant serves breakfast, lunch, and dinner.
Mahaveli Eliya - This fine-dining restaurant overlooks the garden and specializes in local cuisine. Guests can enjoy drinks at the bar.
Giri Sikara Lounge - This bar overlooks the pool.
Pool Bar - This bar is located by the pool. Guests can enjoy alfresco dining (weather permitting).

Awards and affiliations

Sustainability Certifications
This property is certified by this third-party sustainability certification scheme: Travelife. For more information on what this certification requires and verifies, please visit their website.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately USD 15 per person
  • Airport shuttle service is offered for an extra charge of USD 85 per person

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for USD 50.0 per day

Parking

  • Guests must contact this property in advance to reserve onsite parking

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 7:00 PM

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24.
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Cinnamon Citadel
Cinnamon Citadel Hotel
Cinnamon Citadel Hotel Kandy
Cinnamon Citadel Kandy
Cinnamon Kandy
Citadel Kandy
Kandy Cinnamon Citadel
Kandy Citadel
Chaaya Citadel Hotel Kandy
Chaaya Citadel Kandy Hotel Kandy
Kandy Chaaya Citadel Hotel
Cinnamon Citadel Kandy Hotel
Cinnamon Citadel Kandy Hotel
Cinnamon Citadel Kandy Kandy
Cinnamon Citadel Kandy Hotel Kandy

Frequently asked questions

Does Cinnamon Citadel Kandy offer free cancellation for a full refund?

Yes, Cinnamon Citadel Kandy does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Cinnamon Citadel Kandy?

Yes, there's an outdoor pool and a children's pool. Guests have pool access from 9:00 AM to 7:00 PM.

Are pets allowed at Cinnamon Citadel Kandy?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Cinnamon Citadel Kandy?

Yes, there's free self and valet parking. Free RV/bus/truck parking is available.

Is airport shuttle service offered by Cinnamon Citadel Kandy?

Yes, an airport shuttle is available from 6:00 AM to midnight on request. The charge is USD 85 per person.

What are the check-in and check-out times at Cinnamon Citadel Kandy?

Check-in start time: 2:00 PM; Check-in end time: anytime. Check-out time is noon. Contactless check-out is available.

What is there to do at Cinnamon Citadel Kandy and nearby?

Have fun with nearby activities such as hiking and practice your swing at the nearby golf course. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a sauna and a fitness center. Cinnamon Citadel Kandy also has a picnic area and a garden.

Are there restaurants at or near Cinnamon Citadel Kandy?

Yes, there are 2 onsite restaurants, featuring alfresco dining, local cuisine, and garden views.

Does Cinnamon Citadel Kandy have any outdoor private spaces?

Yes, every room features a balcony.

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