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Palacio Mundo Imperial All Inclusive Resort

4.5 star property
Luxury Acapulco hotel with full-service spa, connected to the convention center

Choose dates to view prices

Palacio Mundo Imperial All Inclusive Resort is a great choice for a stay in Acapulco. You can visit the spa to be pampered with massages, body wraps, or aromatherapy, and Mizumi, one of 4 restaurants, serves seafood and is open for dinner. Other highlights at this luxurious hotel include 6 outdoor pools, a bar/lounge, and a fitness center.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Pet friendly
  • Free parking
  • Free WiFi
  • Restaurant

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • 4 restaurants and 2 poolside bars
  • Full-service spa
  • 6 outdoor pools
  • Breakfast available
  • Free area shuttle
  • Free beach shuttle
  • Fitness center
  • Sauna
  • Free beach club nearby
  • Children's pool

For families (6)

  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Children's pool
  • Children's club
  • Private bathroom
  • Garden
The current price is $363
$435 total
includes taxes & fees
Aug 9 - Aug 10

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Two Superior Double Beds Diamante View AI

A hotel room with a large flat-screen TV, a wooden dresser, two beds with white linens, a bedside table with a lamp, and a telephone.

Two Superior Double Beds Diamante View AI

8.0 out of 10
Very good
(6 reviews)
  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Two Deluxe Double Beds Resort View All Inclusive

A hotel room with a TV, desk, chair, two beds, bedside tables, lamps, and a large window with blinds.

Two Deluxe Double Beds Resort View All Inclusive

  • Resort view
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Two Club 89 Double Beds Diamante View AI

A modern hotel room with a large bed, a desk, and a television.

Two Club 89 Double Beds Diamante View AI

  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Two Club 89 Double Beds Resort View AI

A modern hotel room with a large bed, a desk, and a television.

Two Club 89 Double Beds Resort View AI

  • Resort view
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Superior Room

A hotel room with a bed, a desk with a television, a chair, a bedside table with a phone, and a window with blinds.

Superior Room

  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Luxury Room (Deluxe King Size Bed Resort View)

A hotel room with a bed, a desk, a chair, a television, and a telephone.

Luxury Room (Deluxe King Size Bed Resort View)

  • Resort view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Club Room (Club 89 King Size Bed Diamante View)

A large bed with a dark headboard, two bedside tables with lamps, a single orange chair, and a framed picture on the wall.

Club Room (Club 89 King Size Bed Diamante View)

  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Club Room (Club 89 King Size Bed Resort View)

A large bed with a dark headboard, two bedside tables with lamps, a single orange chair, and a framed picture on the wall.

Club Room (Club 89 King Size Bed Resort View)

  • Resort view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Junior Room (Junior Suite King Beds Diamante View)

A modern hotel room with a bed, a sofa, a coffee table, and a dining area.

Junior Room (Junior Suite King Beds Diamante View)

  • City view
  • 58 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Room (Jr Suite King Size Bed Resort View)

A modern hotel room with a bed, a sofa, a coffee table, and a dining area.

Room (Jr Suite King Size Bed Resort View)

  • Resort view
  • 58 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Down comforters, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

  • City view
  • 78 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Down comforters, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

  • Resort view
  • 78 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

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8.4 out of 10, Very Good, 1,003 reviews
The price is $145
$191 total
includes taxes & fees
Aug 23 - Aug 24
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About the neighborhood

Map
Plan de Los Amates, Blvrd Barra Vieja N3, Acapulco, GRO, 39890

What's nearby

  • Boulevard de las Naciones - 2 min walk - 0.2 km
  • Forum de Mundo Imperial - 3 min walk - 0.3 km
  • La Isla Shopping Village - 7 min walk - 0.6 km
  • Plaza Isla Diamante - 12 min walk - 1.0 km
  • Laguna Tres Palos - 5 min drive - 1.9 km

Getting around

  • General Juan N. Alvarez Intl. Airport (ACA) - 3 min drive
  • Free area shuttle
  • Free beach shuttle

Restaurants

  • ‪Carnivore - ‬4 min walk
  • ‪Mizumi - ‬1 min walk
  • ‪Rino’s Casa Napoli - ‬14 min walk
  • ‪Los Tarascos - ‬5 min walk
  • ‪Le marche - ‬1 min walk

About this property

Palacio Mundo Imperial All Inclusive Resort

  • Palacio Mundo Imperial All Inclusive Resort is a great choice for a stay in Acapulco. You can visit the spa to be pampered with massages, body wraps, or aromatherapy, and Mizumi, one of 4 restaurants, serves seafood and is open for dinner. Other highlights at this luxurious hotel include 6 outdoor pools, a bar/lounge, and a fitness center.

All inclusive details

  • All-inclusive room rates at Palacio Mundo Imperial All Inclusive Resort are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

At a glance

DONE

Hotel size

    • 407 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Babysitting*
    • Children's club*
DONE

Pets

    • Pets allowed (dogs only, 2 total, up to 20 lbs per pet)*
    • Specific rooms only, restrictions apply*
    • Pets must be supervised
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
LOCAL_PARKING

Parking

    • Free secured, covered onsite valet parking
DONE

Offsite

    • Free area shuttle
    • Free beach shuttle
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–11:00 AM
  • 4 restaurants
  • 2 poolside bars
  • Bar/lounge
  • Swim-up bar
  • Coffee shop
  • Snack bar/deli

Traveling with children

  • Children's club (surcharge)
  • Children's pool
  • Free local shuttle
  • Babysitting (surcharge)
  • Lifeguard on site

What to do

  • Free beach shuttle
  • Beach volleyball
  • Shopping
  • Free beach club nearby
  • Beach nearby
  • Free use of nearby fitness center

Working away

  • Business center
  • Meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Free beach shuttle
  • Pool loungers
  • Pool umbrellas

Facilities

  • ATM/banking
  • Garden
  • Fitness center
  • 6 outdoor pools
  • Designer stores on site
  • Shopping mall on site
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Reception hall
  • Dock

Accessibility

  • Wheelchair accessible

Room amenities

Be entertained

  • 46-inch flat-screen TV
  • Digital TV channels

Home comfort

  • Air conditioning
  • Espresso maker
  • Iron/ironing board

Sleep well

  • Down comforter
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • Balcony
  • Individually furnished

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

The onsite spa has 2 treatment rooms including rooms for couples and outdoor treatment areas. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a mud bath, a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.

Dining

Mizumi - This seafood restaurant specializes in seafood and serves dinner only. Reservations are required. Open daily.
Marche - This restaurant specializes in international cuisine and serves breakfast and dinner. Reservations are required. Open daily.
Acua - This poolside family restaurant specializes in Mexican cuisine and serves lunch and dinner. Open daily.
Carnivore - This steakhouse serves lunch and dinner. Reservations are required. Open daily.
A ROMA - This restaurant specializes in Italian cuisine and serves lunch and dinner. Reservations are required. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately MXN 420 for adults and MXN 210 for children

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for MXN 350 per night
  • Children's club access is available for an extra charge

Pets

  • Pets are allowed for an extra charge of MXN 1500 per pet, per night

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 8:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express

Also known as

PALACIO MUNDO IMPERIAL- All Inclusive MI Hotel
PALACIO MUNDO IMPERIAL- All Inclusive MI ACAPULCO
PALACIO MUNDO IMPERIAL- All Inclusive MI Hotel ACAPULCO

Frequently asked questions

Is there a pool at Palacio Mundo Imperial All Inclusive Resort?

Yes, there are 6 outdoor pools and a children's pool. Guests have pool access from 8:00 AM to 8:00 PM.

Are pets allowed at Palacio Mundo Imperial All Inclusive Resort?

Yes, dogs are welcome, with a limit of 2 total and maximum weight of 20 lbs per pet. There's a charge of MXN 1500 per pet, per night. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at Palacio Mundo Imperial All Inclusive Resort?

Yes, there's free valet parking.

What are the check-in and check-out times at Palacio Mundo Imperial All Inclusive Resort?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is 11:00 AM.

What is there to do at Palacio Mundo Imperial All Inclusive Resort and nearby?

Have fun during the warmer months with activities such as volleyball. Indulge in a treatment at the spa and enjoy a swim in one of the 6 outdoor swimming pools. Palacio Mundo Imperial All Inclusive Resort also has 2 poolside bars and a sauna, as well as a fitness center and a garden.

Are there restaurants at or near Palacio Mundo Imperial All Inclusive Resort?

Yes, there are 4 onsite restaurants, featuring seafood, pool views, and poolside dining.

Does Palacio Mundo Imperial All Inclusive Resort have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Palacio Mundo Imperial All Inclusive Resort like?

Palacio Mundo Imperial All Inclusive Resort is in Puente del Mar, a short 3-minute drive from General Juan N. Alvarez Intl. Airport (ACA) and 4 minutes' walk from Forum de Mundo Imperial.

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Reviews

Palacio Mundo Imperial All Inclusive Resort Reviews

8.4

Very Good

8.4

Cleanliness

7.8

Amenities

8.8

Staff & service

8.2

Property conditions & facilities

Reviews

Verified review

10/10 Exceptional

All of the staff were very friendly. Cleaning lady was the best. She made sure she checked in with us each day. She really treated us like family. The shuttle between the 3 resorts was very convenient. Overall really a great experience.
Billie Jo, 7-night trip
Verified review

10/10 Exceptional

M
Cesar Augusto, 3-night trip
Verified review

4/10 Fair

I had to pay for an upgrade, is like they offer i
MARIA DE LA LUZ, 2-night trip
Verified review

10/10 Exceptional

Me gusta mucho el hotel es grande tiene sus albercas con agua cristalina y una temperatura increíble, las habitaciones son muy amplían cómodas y limpias y que decir el todo incluido sus restaurantes con alimentos muy abundantes y sabrosos
Adelita, 2-night trip
Verified review

8/10 Very good

Deben cambiar las toallas del club de playa, están todas deshilachadas y son pequeñas, solo los alimentos de los restaurantes de la noche son buenos, los snaks NO son de buena calidad
ADRIANA MARÍA, 3-night trip
Verified review

10/10 Exceptional

El personal es super amable, está increíble que puedes hacer uso de instalaciones del Pierre y el Princess.
Alejandra, 7-night trip
Verified review

2/10 Poor

Ya sabemos que pasa, quieren terminar con ese hermoso hotel, poco personal, con exceso de trabajo, obviamente sucia la alberca, sin toallas ni atención. Mal cada día, hace mes y medio fui y dije otra oportunidad debe ser un mal día, pero tristemente no. La constante es que terrible la administración. No vuelvo a ir definitivamente.
PALOMA, 2-night trip
Verified review

10/10 Exceptional

Muy limpio y excelente servicio
Andrea, 3-night trip
Verified review

10/10 Exceptional

Todo increíble
Leticia, 2-night trip
Verified review

10/10 Exceptional

Con ganas de regresar !!!
Juan Luis, 1-night trip
Verified review

10/10 Exceptional

Una estancia excelente!! Super recomendable
HECTOR, 5-night trip
Verified review

10/10 Exceptional

Todo muy bien
Gabriel, 3-night trip
Verified review

2/10 Poor

La aplicacion nunca me dijo que en el hotel habia una convencion y me derivaron a otro hotel.
Valery, 3-night trip
Verified review

6/10 Good

encontre cucarachas en mi habitacion
ANA MARIA CORTEZ, 3-night trip
Verified review

10/10 Exceptional

Excelente hotel, en dónde te permiten combinar la estancia con otros hoteles del complejo. Muy buena atención y servicios.
Ramón, 3-night trip
Verified review

2/10 Poor

No se alojen en este lugar, te venden un todo incluido y al final no tienen la categoría ni los estándares para serlo Una decepción total, al llegar nos cobraron más dinero por darnos las habitaciones pero sin poder hacer uso de las instalaciones, esperamos hasta la 1 PM y nada, no te permitían comer nada, algunos restaurantes hasta cobraban los alimentos. Todo el tiempo te están vigilando, cuando ya logramos cenar, luego se no poder comer nada, te llevan unos tickets con la cuenta y todo el tiempo hasta para las toallas te piden el número de habitación. Los elevadores por lo regular siempre hay filas. Las instalaciones son viejas, la mayoría del personal es ineficiente. Cuando te bañas se sale el agua hacia el área del lavabo y de el escusado, hay que estar secando.
Joel Vicente, 1-night trip
Verified review

6/10 Good

La habitacion es muy buena opcion, es amplia, tiene espacio distribuido bien y esta limpoa ademas de que elmpersonal de limpieza en habitacion es muy amable y deja todo super bien. La atencion en el hotel y su personal, esta 50/50 ya que muchos son amables y muy serviciales y muchos tambien parece que les cuesta hasta decirte buenos dias. Ademas en los restaurantes muchos te exigen que les dejes el tip a pesar de ser un hotel todo incluido y que muchas ocasiones no andas con dinero en el dia precisamente porque es todo incluido.
Gabriela, 4-night trip
Verified review

8/10 Very good

Es la quinta vez que me hospedo en este hotel y es claramente por qué me encanta !! Pero esta vez conocí su club de playa y deja mucho que desear :( la alberca estaba muy sucia , se nota que no le dan mantenimiento y los meseros no son nada serviciales , hasta que yo me acerqué a uno de ellos pude pedir algo para beber … no me quiero imaginar si hubiese estado en el área de playa… menos me iban a atender ..
Yadira, 2-night trip
Verified review

10/10 Exceptional

Increíble todo
Guadalupe Aime, 4-night trip
Verified review

8/10 Very good

Habitaciones limpias, sobre el cargador que tienen de tesla deberían de poner más y dejar las reglas claras, porque en una ocasión uno de valet me dijo que no estaba permitido conectarlo, pero otro vehículo lo estaba usando, o luego mencionaban que no habían dejado la llave, cuando a mi si me lo exigian.
Juan Pablo, 3-night trip
Verified review

10/10 Exceptional

Los alimentos superaron mis espectativas
Marco, 2-night trip
Verified review

2/10 Poor

La atención fue realmente nefasta. Pagamos un plan all inclusive que en la práctica no ofrecía ningún beneficio real. En el club de playa me quedé sin alimentos porque, según el personal, tenían una demora de 3 horas y ya no podían atenderme. Para poder comer era obligatorio hacer reservación; si no, simplemente te quedabas sin servicio. Claramente no están preparados para recibir a la cantidad de personas que aceptan, lo que se traduce en una pésima experiencia y mala atención.
Michelle, 2-night trip
Verified review

6/10 Good

La habitación podría estar mas limpia,los apagadores muy sucios y etc letrero de no molestar , el room service sin mantel la mesa son detalles que podrian hacer la diferencia
Alejandra, 3-night trip
Verified review

10/10 Exceptional

Todo perfecto! Gran lugar
Alberto, 2-night trip
Verified review

2/10 Poor

Terrible tardaron 5 horas para entregarnos la habitación segun porque no tenian mucho personal, las toallas del baño sucias y percudidas, no las limpian bien solo como una pasada.. nos salio un pelo en la comida.. los camiones que te llevan al princess o al club de playa manejan terrible una nos toco un frenon q mi niña se pego en la frente y la otra el chofer discutio con un pasajero y freno en seco Los carritos de comida de la noche anterior que piden a los cuartos y se quedan en los pasillos los recogen como hasta las 6 pm
Karla oriselle, 3-night trip