Mark Hotel

Property class: 1
Heraklion beach resort with water park and restaurant

Choose dates to view prices

At Mark Hotel, you can spend time at the beach enjoying the shade from a beach umbrella, plus you'll be within a 10-minute drive of Heraklion Port and Palace of Knossos. Guests in the mood for pampering can indulge in massages, facials, and mani/pedis, and the water park provides fun for everyone. The restaurant is a great spot for a bite to eat and cold drinks are served at the bar/lounge. Other features include a poolside bar, a seasonal outdoor pool, and a children's pool.

Reviews

6.0 out of 10
Good

Popular amenities

  • Pool
  • Spa
  • Airport transfer
  • Pet friendly
  • Free parking
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Water park
  • Breakfast available
  • Beach umbrellas
  • Beach towels
  • Seasonal outdoor pool
  • Children's pool
  • Pool bar
  • Room service
  • Massage/treatment rooms

Feel at home (6)

  • Babysitting (surcharge)
  • Children's pool
  • Refrigerator
  • Private bathroom
  • Television
  • Garden

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Economy Single Room, 1 Twin Bed

In-room safe, iron/ironing board (on request), WiFi (free), bed sheets

Economy Single Room, 1 Twin Bed

  • 30 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Double or Twin Room, 1 Double or 2 Twin Beds

In-room safe, iron/ironing board (on request), WiFi (free), bed sheets

Standard Double or Twin Room, 1 Double or 2 Twin Beds

  • 30 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Triple Room

Standard Triple Room | In-room safe, iron/ironing board (on request), WiFi (free), bed sheets

Standard Triple Room

  • 35 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Standard Quadruple Room, Multiple Beds

Standard Quadruple Room, Multiple Beds | In-room safe, iron/ironing board (on request), WiFi (free), bed sheets

Standard Quadruple Room, Multiple Beds

  • 40 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

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About the neighborhood

Map
Evrou 19, Heraklion, Crete Island, 71303

What's nearby

  • Pankritio Stadium - 9 min walk - 0.8 km
  • Ammoudara Beach - 19 min walk - 1.6 km
  • Theodoros Vardinogiannis Stadium - 4 min drive - 1.9 km
  • Palace of Knossos - 10 min drive - 8.4 km
  • Heraklion Port - 11 min drive - 4.6 km

Getting around

  • Nikos Kazantzakis Airport (HER) - 16 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Restaurants

  • ‪Δαφερμος - ‬2 min drive
  • ‪Snack Point - ‬17 min walk
  • ‪Baranoa Cocktails Bar - ‬2 min drive
  • ‪Blanco - ‬18 min walk
  • ‪Καλαμάκι - ‬12 min walk

About this property

Mark Hotel

  • At Mark Hotel, you can spend time at the beach enjoying the shade from a beach umbrella, plus you'll be within a 10-minute drive of Heraklion Port and Palace of Knossos. Guests in the mood for pampering can indulge in massages, facials, and mani/pedis, and the water park provides fun for everyone. The restaurant is a great spot for a bite to eat and cold drinks are served at the bar/lounge. Other features include a poolside bar, a seasonal outdoor pool, and a children's pool.

At a glance

Hotel size

    • 40 units
    • Arranged over 4 floors

Arriving/Leaving

    • Check-in start time: 1:00 PM; Check-in end time: midnight
    • Express check-in/out available
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Late check-out subject to availability

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
    • The property charges EUR 3 for credit card payments
    • The front desk is open daily from 7:30 AM - 1:00 AM
    • Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; front desk staffed during limited hours
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • One child stays free when occupying the parent or guardian's room, using existing bedding
    • Babysitting*
    • Supervised childcare*

Pets

    • Pets allowed (dogs only, 1 total, up to 11 lbs per pet)*
    • Service animals welcome
    • Specific rooms only. Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation; restrictions apply*

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free onsite self parking

Transfers

    • Airport shuttle (available 24 hours)*

Offsite

    • Area shuttle within 150 meters*

Other information

    • Designated smoking areas
    • Clothing optional (nudity permitted in public areas)

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 8:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee/tea in a common area
  • Barbecue grills
  • Shared refrigerator
  • Room service (limited hours)
  • Snack bar/deli

What to do

  • Horse riding/rentals
  • Boat tours
  • Karaoke
  • Pool table
  • Beach access
  • Discount at nearby fitness center
  • Bicycle rentals nearby
  • Scooter/moped rentals nearby

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • 2 buildings/towers
  • Built in 1992
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fireplace in lobby
  • Television in common areas
  • Seasonal outdoor pool
  • Water park access (surcharge)
  • Massage/treatment rooms
  • Lockers available
  • Traditional architecture

Accessibility

  • Elevator

Room amenities

Be entertained

  • Television

Home comfort

  • Air conditioning
  • Iron/ironing board (on request)

Sleep well

  • Bed sheets provided

What to enjoy

  • Furnished balcony

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Hair dryer (on request)
  • Towels

Stay connected

  • Free WiFi

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Onsite venue - This restaurant specializes in local cuisine and serves breakfast, lunch, and dinner. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 0.50 per accommodation, per night
  • A tax is imposed by the city: From 1 April - 31 October, EUR 2.00 per accommodation, per night

Optional extras

  • Continental breakfast is offered for an extra charge of approximately EUR 5 for adults and EUR 3 for children
  • Airport shuttle service is offered for an extra charge of EUR 25.00 per room (one-way)
  • Area shuttle service is offered for an extra charge
  • Late check-out can be arranged for an extra charge (subject to availability)
  • Credit card charges are subject to an extra charge of EUR 3

Renovations and closures

The following facilities will be closed during July, August, September, October, November, and December:
  • Swimming pool

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Supervised childcare is available for an extra charge

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 5 per pet, per night

Pool, spa, & gym (if applicable)

  • Pool access available from 9:30 AM to 9:30 PM
  • The seasonal pool is open from April to October

Policies

Extra-person charges may apply and vary depending on property policy.

Clothing is optional at this property.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a first aid kit on site.

This property accepts credit cards.

Credit cards accepted: Visa, Mastercard, American Express, Diners Club, Union Pay

Cashless transactions are available.

Cash transactions at this property cannot exceed EUR 500, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Also known as

Park Heraklion

Park Hotel Heraklion

Park Hotel

Mark Hotel Resort

Mark Hotel Heraklion

Mark Hotel Resort Heraklion

Frequently asked questions

Does Mark Hotel offer free cancellation for a full refund?

Yes, Mark Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Mark Hotel?

Yes, there's a seasonal outdoor pool and a children's pool. Guests have pool access from 9:30 AM to 9:30 PM.

Are pets allowed at Mark Hotel?

Yes, dogs are welcome, with a limit of 1 total and maximum weight of 11 lbs per pet. There's a charge of EUR 5 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at Mark Hotel?

Yes, there's free self parking.

Is airport shuttle service offered by Mark Hotel?

Yes, an airport shuttle is available. The charge is EUR 25.00 per room one-way.

What are the check-in and check-out times at Mark Hotel?

Check-in start time: 1:00 PM; Check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and check-out are available.

What is there to do at Mark Hotel and nearby?

Have fun with onsite activities like horseback riding and boat tours. Enjoy amenities like a water park and a garden.

Are there restaurants at or near Mark Hotel?

Yes, there's an onsite restaurant that offers local cuisine.

Does Mark Hotel have any outdoor private spaces?

Yes, every room features a furnished balcony.

What's the area around Mark Hotel like?

Mark Hotel is a short 9-minute walk from Pankritio Stadium and 18 minutes' walk from Ammoudara Beach.

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Reviews

Mark Hotel Reviews

6.0

Good

6.6

Cleanliness

5.4

Location

6.8

Staff & service

5.6

Property conditions & facilities

Reviews

Verified review

2/10 Poor

Das Park Hotel gibt es nicht! Das Hotel an dieser Adresse heißt Mark Hotel. Das Mark Hotel gibt es auch bei Google Maps !
Verified review

6/10 Good

Nous avons séjourné dans cet hôtel seulement une nuit. Le personnel a été accueillant. L'hôtel correspond aux prix demandé. La literie est de mauvaise qualité (matelas à ressorts) nous n'avons pas très bien dormi. Notre chambre était bien équipé et la qualité du mobilier reste correcte pour le prix que nous avons payé. Pour ce prix là en France, nous avons un formule 1 avec une chambre tout en plastique avec le strict minimum. Au park hôtel nous avions quand même un logement type studio.
Verified review

2/10 Poor

Worst shower ever been in. Door you had to slam to close and wake everyone up breakfast below average to far to go anywhere by walking
Verified review

6/10 Good

Ok pour 1 nuit mais pas de séjour prolongé

Nous avons résidé ici pour une petite nuit avant de prendre l'avion à Heraklion. La chambre n'est pas grande pour 4 dont 2 enfants. Télé présente mais ne fonctionnait pas. La piscine était ok mais s'il y a du monde faut oublier. La personne de l'accueil était sympathique sans plus. La mer n'est pas très loin mais beaucoup de vagues. Il y a un petit parc pour les enfants. Un car wash à 100 mètres très pratique avant de rendre la voiture de location(11€ intérieur extérieur fait par les employés). Un sports bar à côté où on peut manger. Le parking n'est pas privatif on est juste garé dans la rue à côté de l'hôtel et encore faut trouver de la place (bon courage). Le wifi ne fonctionnait pas.
Verified review

6/10 Good

Man musste Grundlos die Zimmer wechseln, es war mega laut und putzen kennen die nicht.
Verified review

4/10 Fair

Primo impatto negativo per quanto riguarda le condizioni della struttura. Stanze molto vecchie, letti rumorosi anche per minimi spostamenti, pulizia assente, bagni costantemente sporchi, docce senza tenda e nessun supporto per il soffione. Unica nota positiva: aria condizionata sempre funzionante.
Verified review

8/10 Very good

Pieni mukava hotelli. Hotellin pihalla siisti uima-allas joka oli lasteni suosikki. Rauhallinen sijainti. Hiljainen huone. Siivous joka päivä. Mukava henkilökunta. Suosittelen. Tullaan uudestaan. Hotellissa on myös mahdollista syödä aamupalaa. Hotellin huone oli hyvä. Parisängyssä hyvää nukkua. Hotelllin lähellä kävelee kissat. Myös pieni kanala on vieressä, joka on lasteni mielessä. Lyhyt kävelymatka rannalle. Meri näkyi myös hotellihuoneen ikkunasta/parvekkeelta mikä on ihanaa. Jääkaappi on hotellin huoneessa, joka aamu kylmää vettä. Hotelli on hyvä ja perheemme tykkäsi siitä. Toimiva kokonaisuus!
Verified review

6/10 Good

Moyennement satisfaisant

Personnel très gentille et accueillant parlant couramment anglais. L'hôtel est propre mise à part les chambres qui sont faite une fois la semaine et juste par un coup de toile vite fait. Même pas le ballet passer avant, les serviette également sont changer une fois la semaine. L'hôtel est situé à 100m de la plage ou vous pouvez louer un transat pour 3€ la journée avec une boisson offert. mais loin du centre d'heraklion et de tout site touristique, rien au alentour à visiter. La WiFi est comme on dirait inexistant avec 5 réseaux différents ou il est impossible de rester connecter plus de 2mn sur le même serveur. Il faut changer à chaque fois. Donc oublier les face-time. Hôtel pour étudiants voulant partir à moindre frais je recommande mais pas pour une famille ou pour un couple qui veulent passer des vacances romantique. Il n'y a pas d'isolation, on entend les chasse d'eau, et les douche des autres. Parfois même des ronflement. La piscine est superbe et propre. Je recommande tout de même cette hôtel qui m'a permis de passer de superbe vacances en Crête, une île de rêve.
Verified review

4/10 Fair

Disappointing

This room had no extras, but the bare minimum of what is needed for an overnight stay. The bed was not very comfortable and likely needs to be replaced. The shower was basically right beside the toilet, but it was hot.
Verified review

6/10 Good

Station de départ

pratique pour une étape
Verified review

6/10 Good

Hostel-like.Very close to beach.

Park Hotel is only a 10 minute walking distance from the beautiful beach. There is wifi in the rooms and the staff is very friendly and family oriented. The hotel is more like a hostel with limited space and a tiny bathroom. The beds are okay and there is a balcony. It was perfect for my one-night stay as a last resort.
Verified review

6/10 Good

Hôtel adapté à un séjour en transit

La patronne de l hôtel est accueillante mais la chambre était très propre mais de confort moyen...
Verified review

2/10 Poor

Una pesadilla con bombas fetidas incluidas

Teniamos 2 noches pagadas y sólo nos quedamos una... No se podia estar allí! El hotel estaba muy viejo, los muebles eran todos diferentes y estaban en muy mal estado y además no habia televisión. La cocina estaba sucia y llena de óxido. La nevera también era un desastre. El baño,sucio, era tan pequeño que no se cabia en la ducha y era imposible sentarse en el inodoro. No habia servicio de habitaciones a diario, así que te tenias que hacer tu la cama y no cambiaban las toallas. A parte de todo esto, pagamos un extra por tener una habitación mejor con vistas al mar y nos dieron una planta baja sin vistas a ningun sitio. La señal de wifi es muy débil y sólo llega al pasillo, no en las habitaciones. Por la noche fue imposible dormir, los huéspedes se dedicaron a tirar bombas fetidas en la zona de nuestra habitación, fue horrible! El olor, personas vomitando, etc. Y el personal del hotel no hizo nada. Al dia siguiente nos quejamos y la unica respuesta que nos dieron fué que eso no era un hotel de 5 estrellas!!! Patético! No ofrecieron ninguna compensación por la noche que no dormimos allí y tampoco por no habernos dado la habitación que habiamos pagado. Tener cuidado al ir a Creta, no coger ningún hotel sin ver una foto del baño ya que te puedes llevar alguna sorpresa... Finalmente nos fuimos a otro hotel en el centro, pagamos un poco más pero valió la pena. Creta es muy bonito y no se puede permitir que un hotel así te destroce las vacaciones. Le sobran todas las estrellas
Verified review

4/10 Fair

slitet med trevlig personal.

Slitet hotell med gångavstånd till en stor strand.
Verified review

4/10 Fair

Overpriced and grim!

We thought this was the hotel where we had stayed 50 years ago (yes,really!), but it clearly was not! Very dark and grim lobby---rooms need new lighting (bathroom light flickered all night). Friendly and helpful staff, but overpriced.
Verified review

8/10 Very good

Excelente

Muy bien, el personal muy amable , zona tranquila
Verified review

2/10 Poor

kehno

varustus taso alle esitteen ,sijainti kaukana keskustasta vaikka esitteenne antoi ymmärtää toisin
Verified review

6/10 Good

hotel pratique pour une nuit en fonction de son emplacement par rapport aux acces.
Verified review

2/10 Poor

très décevant

Lorsque je suis arrivé dans l'hôtel celui-ci était plein malgré ma réservation donc j'ai été logé dans un hôtel en face qui est en très mauvais état et qui ne vaut absolument pas le prix que j'ai payé. Si j'avais été logé dans l'hôtel initial qui à mon avis est correct en rapport de qualité/prix il n'y aurait pas eu de problème mais celui où l'on m'a envoyé est vraiment lugubre et mal fréquenté. Vraiment décevant! Et je n'étais pas le seul à avoir souffert du surbooking!
Verified review

10/10 Exceptional

very kind service.

in reception, he is really kind to infrom.
Verified review

4/10 Fair

prettige mensen met sjofele kamer

We kwamen aan en kregen een sjofel kamertje met een soort kampeerbedje naast het eenpersoonsbed geschoven. Dit terwijl we een kamer met zicht op zee hadden geboekt, die er op de foto heel aangenaam uitzag. Die kamer was al vol. Na onderhandeling kregen we een gratis ontbijtje aangeboden. Geen zin om verder te zoeken naar een ander hotel. Wat wel heel fijn was, was de ontspannen sfeer in het hotel. Ook het diner was er heel lekker. Het was namelijk geheel traditioneel grieks eten, dat de mensen thuis ook eten. Prettig familie die het hotel runt. Zeker als je alleen reist, kan je hier nog prima aanspraak hebben, waardoor het sjofele karakter van de kamer weer wat werd goedgemaakt
Verified review

4/10 Fair

Geen aanrader

Er waren serieuze mankementen aan de kamer waarin ik verbleef. De kwaliteit van het matras was ronduit slecht. Warm water tijdens douchen was vaak niet voor handen, de douchekop moest ik noodgedwongen zelf vast houden en er was geen douchegordijn aanwezig. Dit leverde vaak een waterbalet op. Het hotel is slecht geïsoleerd, alles is te horen, waardoor je nachtrust ernstig wordt verstoord. Een pluspunt is de vriendelijkheid van het personeel. Je wordt geholpen door een familie, en je hebt een soort campinggevoel.
Verified review

6/10 Good

"Hotel economico para Dormir y Ducharse"

La dueña es encantadora, el hotel es grande y con piscina y situado a las afueras de Heraklion, a 100 mts de la carretera que va a todos los destinos posibles. * Estancia : Tres días, en una habitación situada en un 3º piso (635) y a la cual había que subir por las escaleras (sin ascensor). * La habitación es grande y espaciosa y equipada con Aire Acondicionado (gratis), una cocina "básica" y un cuarto de baño. ¿Que es básico para la gente?? Disponía de armarios (bien), frigorifico (bien), fregadero (bien) y campana extractora de humos (bien). ¿Y LA COCINA? o ¿un triste micro ondas? Pues NO, no tenia ninguna de las dos. Obvio es que no pudimos cocinar. (tampoco había platos, tenedores, cazuelas o sartenes, claro...) He de decir que a 100 mts hay un magnifico restaurante " GRAND" que nadie se deberia perder (IMPRESIONANTE) por sus enormes raciones, excelente comida y barato. - Baño : Pequeño, antiguo y viejo. equipado con solo 2 pastillas de jabón pequeñas para las manos . * Hotel : Grande, con servicio de comidas y cenas y PISCINA (a la cual en ninguno de los 3 dias se le cambio el agua - al marcharnos estaba sucia y amarilla - verdosa) pero es grande y soleada. * Resumiendo : Hotel economico 32 €/dia a finales de Julio que cumple con su funcion. "Dormir y Ducharse "
Verified review

4/10 Fair

Less then expected, even for that low price

Not very impressed with the hotel. Situated in an industrial area, extremely uncomfortable beds, breakfast ok.
Verified review

6/10 Good

Moyen

Suffisant pour une nuit de passage mais pas plus... Accueil charmant.