Verified
10/10 Exceptional
Jan 13, 2026
Kate
Kate, 2-night trip
Granbell Hotel Otaru
3.0 star property
Hotel with restaurant, near Otaru Canal
Choose dates to view prices
Photo gallery for Granbell Hotel Otaru
Granbell Hotel Otaru features a rooftop terrace and puts you just steps from Otaru Canal. You can unwind with a drink at the bar/lounge, and the restaurant is the perfect spot to grab a bite to eat. Public transportation is close by: Otaru Station is just 13 minutes by foot.
Reviews
8.88.8 out of 10
Excellent
Popular amenities
- Parking available
- Free WiFi
- Restaurant
- Air conditioning
- Bar
- Laundry facilities
Main amenities (7)
Main amenities (7)
- Restaurant and bar/lounge
- Rooftop terrace
- Self parking
- 24-hour front desk
- Air conditioning
- Vending machine
- Self-serve laundry
Feel at home (4)
Feel at home (4)
- Laundry facilities
- Elevator
- Self parking (surcharge)
- Hair dryer
The current price is $69
$69
$76 total
May 24 - May 25
Room options
Check availability for these dates
Available filters for rooms
Showing 14 of 14 rooms
View all photos for Twin Room, Non Smoking
Twin Room, Non Smoking
8.08.0 out of 10
Very good
2 reviews
(2 reviews)
- 1 bedroom
- Sleeps 2
- 2 Twin Beds
View all photos for Hollywood Twin Room, Non Smoking
Hollywood Twin Room, Non Smoking
9.09.0 out of 10
Wonderful
6 reviews
(6 reviews)
- 1 bedroom
- Sleeps 2
- 2 Twin Beds
View all photos for Double Room, Non Smoking
Double Room, Non Smoking
- 1 bedroom
- Sleeps 2
- 1 Queen Bed
View all photos for Superior Double Room, Non Smoking
Superior Double Room, Non Smoking
- 1 bedroom
- Sleeps 2
- 1 Queen Bed
View all photos for Deluxe Twin Room, Non Smoking
Deluxe Twin Room, Non Smoking
- 1 bedroom
- Sleeps 3
- 2 Large Twin Beds and 1 Twin Sofa Bed
View all photos for Accessible Room, Non Smoking
Accessible Room, Non Smoking
8.08.0 out of 10
Very good
1 review
(1 review)
- 1 bedroom
- Sleeps 2
- 1 Twin Bed and 1 Twin Sofa Bed
View all photos for Corner Suite, Non Smoking
Corner Suite, Non Smoking
- 1 bedroom
- Sleeps 4
- 2 Large Twin Beds and 2 Twin Sofa Beds
View all photos for Twin Room - Non-Smoking
Twin Room - Non-Smoking
- Sleeps 2
View all photos for Hollywood Twin Room - Non-Smoking
Hollywood Twin Room - Non-Smoking
- Sleeps 2
View all photos for Double Room - Non-Smoking
Double Room - Non-Smoking
- Sleeps 2
View all photos for Superior Double Room - Non-Smoking
Superior Double Room - Non-Smoking
- Sleeps 2
View all photos for Deluxe Twin Room - Non-Smoking
Deluxe Twin Room - Non-Smoking
- Sleeps 3
View all photos for Accessible Room - Non-Smoking
Accessible Room - Non-Smoking
- Sleeps 2
View all photos for Corner Suite - Non-Smoking
Corner Suite - Non-Smoking
- Sleeps 4
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About the neighborhood
1-1 Sakaimachi, Otaru, Hokkaido, 047-0027
What's nearby
- Sakaimachi Street - 1 min walk - 0.1 km
- Otaru Canal - 2 min walk - 0.2 km
- Otaru City General Museum Ungakan - 6 min walk - 0.6 km
- Otaru Music Box Museum - 11 min walk - 0.9 km
- Shin Nihonkai Ferry - 3 min drive - 1.7 km
Getting around
- Sapporo Okadama Airport (OKD) - 48 min drive
- New Chitose Intl. Airport (CTS) - 86 min drive
- Teine Station - 21 min drive
- Niki Station - 23 min drive
- Inazumi-koen Station - 23 min drive
- Otaru Station - 13 min walk
- Minami-Otaru Station - 17 min walk
Restaurants
- 小樽 かま栄 工場直売店 - 3 min walk
- 廻転ずしとっぴー 小樽運河通店 - 2 min walk
- おたる政寿司 ぜん庵 - 2 min walk
- 回転寿し 和楽 - 5 min walk
- 北海あぶりやき 運河倉庫 - 8 min walk
About this property
Granbell Hotel Otaru
Granbell Hotel Otaru features a rooftop terrace and puts you just steps from Otaru Canal. You can unwind with a drink at the bar/lounge, and the restaurant is the perfect spot to grab a bite to eat. Public transportation is close by: Otaru Station is just 13 minutes by foot.
At a glance
Hotel size
- 159 rooms
Arriving/Leaving
- Check-in start time: 3:00 PM; Check-in end time: midnight
- Minimum check-in age: 18
- Check-out time is 11:00 AM
Special check-in instructions
- Front desk staff will greet guests on arrival at the property
- Information provided by the property may be translated using automated translation tools
Required at check-in
- Credit card, debit card, or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18
Children
- No cribs (infant beds)
Pets
- Pets not allowed
Internet
- Free WiFi in rooms (speed: 50+ Mbps)
Parking
- Onsite self parking (JPY 1500 per night; includes in/out privileges)
- Onsite parking limited
- Height restrictions apply for onsite parking
Other information
- Smoke-free property
Property amenities
Food and drink
- Restaurant
- Bar/lounge
Services
- 24-hour front desk
- Laundry facilities
Facilities
- Rooftop terrace
Accessibility
- Elevator
- Elevator door width (inches): 43
Room amenities
Be entertained
- Smart speaker
Home comfort
- Air conditioning and heating
Sleep well
- Bed sheets provided
Freshen up
- Shampoo
- Hair dryer
- Towels
- Toothbrush and toothpaste
- Toilet paper
Stay connected
- Free WiFi (speed of 50+ Mbps)
Special features
Spa
Public bath/onsen services include an indoor public bath (no minerals).
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
- A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
Parking
- Self parking costs JPY 1500 per night with in/out privileges
- Parking height restrictions apply
Policies
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
Also known as
Granbell Hotel Otaru Hotel
Granbell Hotel Otaru Otaru
Granbell Hotel Otaru Hotel Otaru
Frequently asked questions
Are pets allowed at Granbell Hotel Otaru?
Sorry, pets aren't allowed.
Is parking offered on site at Granbell Hotel Otaru?
Yes. Self parking costs JPY 1500 per night. Parking spots may be limited.
What are the check-in and check-out times at Granbell Hotel Otaru?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is 11:00 AM.
Are there restaurants at or near Granbell Hotel Otaru?
Yes, there's an onsite restaurant.
What's the area around Granbell Hotel Otaru like?
Granbell Hotel Otaru is a short 2-minute walk from Otaru Canal and 2 minutes' walk from Sakaimachi Street.
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Reviews
Granbell Hotel Otaru Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4
Cleanliness
8.6
Amenities
8.8
Staff & service
8.8
Property conditions & facilities
Reviews
Verified
10/10 Exceptional
Jan 29, 2026
Great place! Breakfast was amazing, can’t recommend that enough. Room was very comfortable and clean.
Maja
Maja, 3-night trip
Verified
8/10 Very good
Nov 3, 2025
The facilities are great and new.
Wen Yan
Wen Yan, 2-night trip
Verified
8/10 Very good
Jan 29, 2026
I had booked a room at another hotel. It was horrible! So bad in fact I could not spend 1 single night there. I switched to the Granbell. The place was clean and well kept. I really appreciate the staff accomodating me.
Christy
Christy, 3-night trip
Verified
10/10 Exceptional
Jan 31, 2026
Very good
KA yan
KA yan, 2-night trip
Verified
10/10 Exceptional
Dec 18, 2025
Very good
Ngon kan
Ngon kan, 2-night trip
Verified
6/10 Good
Sep 30, 2025
Room is clean and brand-new. Staff are helpful but need more attention to the guests. There are shops nearby. Public bath and sauna are good but small.
Hitomi
Hitomi, 1-night trip
Verified
10/10 Exceptional
Sep 17, 2025
Great.
Only issue was the airco which was only in Japanese, we had to ask the frontdesk to assist at any adjustment
wilbert
wilbert, 1-night trip
Verified
6/10 Good
May 7, 2026
화장실보다 샤워실에 찌린내같은 냄새가 심해요 .. 대욕장가서 씻었어요..
EUNHEE
EUNHEE, 1-night trip
Verified
8/10 Very good
Apr 7, 2026
カフェ が 有ったらなお良かったと思いました。
Seiichi
Seiichi, 1-night trip
Verified
10/10 Exceptional
Mar 13, 2026
객실도 스파 공간도 무척 쾌적하고 깨끗했어요!
크진 않지만 스파 실내/외 구분되어 있는 것도 좋았고
객실층에 음료자판기와 얼음, 전자렌지가 갖추어 있어 유용했습니다. 오타루 간다면 또 다시 묵고 싶습니다.
jinju
jinju, 1-night trip
Verified
10/10 Exceptional
Feb 26, 2026
我們2個人2間房,來沖一間新開不足一年的酒店,這店位置不錯,到小樽出拔小路及小樽運河步行5分鐘,到堺町本通步行10分鐘,附近有便利店及餐館,不愁吃,服務方其實不錯,但可能新的關係,員工有點不太熟練,希望你們加油,未來會更好,房間比一般日本酒店來說是很大很寬敞,因為新開業真的很潔淨,洗手間沒有異味,抽氣强勁,所有設備都很新,唯一不好的是空調不能調校冷暖模式,真的很乾燥時只有關空調一法.早餐是自助餐,食物選擇足夠,味道就每個人口味不同,不作評論,餐廳明亮,座位不擠擁,這些都是值得加分,如果自駕游,酒店車位有限,先到先得,還好有連攜停車場,每日800日圓,最後這間酒店是值得推薦的.
chi wai kojo
chi wai kojo, 1-night trip
Verified
10/10 Exceptional
Feb 17, 2026
Venligt, rent og god lokation. Hyggelig bar med udsigt over Otaru.
Jacob
Jacob, 1-night trip
Verified
8/10 Very good
Feb 9, 2026
Clean modern room (albeit small), outstanding shower pressure and heat, good location.
Lloyd
Lloyd, 1-night trip
Verified
10/10 Exceptional
Jan 28, 2026
客室や設備も新しく、また朝食の内容も良かったです。ホテルの場所が駅から少し遠いのが難点でしたが、冬場でなければ問題ない距離の範囲でした。
Tetsuo
Tetsuo, 1-night trip
Verified
8/10 Very good
Jan 28, 2026
직원분들 친절합니다
SEUNGCHUL
SEUNGCHUL, 1-night trip
Verified
8/10 Very good
Jan 27, 2026
객실도 깨끗하고 직원들이 친절합니다. 기타 부대 시설도 좋고 운하도 가까워 좋았습니다.
Subyung
Subyung, 1-night trip
Verified
10/10 Exceptional
Jan 22, 2026
ホテル全体に清潔感があった。アクセスがよく、観光するのも便利でした。
NORIKO
NORIKO, 1-night trip
Verified
8/10 Very good
Jan 15, 2026
海外からの客に対して最低限のマナーを守って頂くように宿泊施設としての対応を講じて頂きたい。
yoshizumi
yoshizumi, 1-night trip
Verified
10/10 Exceptional
Jan 14, 2026
大浴場もあり、朝食のメニューも豊富でスタッフもきびきび働いていた
正幸
正幸, 1-night trip
Verified
8/10 Very good
Jan 11, 2026
ロケーションやお風呂がよかったです。
Daijiro
Daijiro, 1-night trip
Verified
10/10 Exceptional
Jan 6, 2026
新しいホテルでとても綺麗でした。
ハイセンスなカッコ良さがあり、部屋にはなかったけど、各階にあるウォーターサーバーもナイス！！
ひとつ残念なのは、部屋の掃除がイマイチだったこと。
あのテーブルは拭いていないな
コーヒーの後が残ったままで、自分で拭く羽目に、、、
まぁ、許せる範囲内ではあったので。
Kanoko
Kanoko, 1-night trip
Verified
2/10 Poor
Jan 5, 2026
朝食を当日つけることができず、朝食難民になった。非常に一辺倒な対応で柔軟さがない。子供2人連れている自分はとても困った。目の前で、「断っていいですか？」などとマネージャーかだれかに電話で聞いたり、目の前でスタッフ同士で「断って」などと不作法なとやりとりしており、非常に素人くさく、不愉快だった。
SHUNSUKE
SHUNSUKE, 1-night trip
Verified
10/10 Exceptional
Jan 5, 2026
客室はきれい！朝ごはんもおいしい！大浴場もきれいで景色も良いです。
またきます。
Naomi
Naomi, 1-night trip
Verified
8/10 Very good
Dec 20, 2025
房間細了一點, 但舒服乾淨, 最喜歡6樓的大浴場
Yuen Ting
Yuen Ting, 1-night trip