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Puerto Azul Suite Hotel

4.0 star property
Family-friendly hotel with 2 outdoor pools, near Pollensa Port

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Located close to Playa del Port de Pollença, Puerto Azul Suite Hotel offers a fun retreat for families. Enjoy the rooftop terrace, poolside bar, and breakfast buffet. Active travelers can enjoy cycling or relax in the sauna and steam room.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Airport transfer
  • Free parking
  • Free WiFi
  • Restaurant
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • 2 outdoor pools
  • Rooftop terrace
  • Free children's club
  • Fitness center
  • Sauna
  • Steam room
  • Seasonal outdoor pool
  • Children's pool
  • Pool bar

For families (6)

  • Free cribs/infant beds
  • Children's pool
  • Children's club (free)
  • Playground on site
  • Refrigerator
  • Private bathroom

Why we love this property

Breakfast and beyond
Free buffet breakfast starts the morning right. Culinary adventures continue at the hotel's restaurant and bar for the perfect dining trifecta.
Poolside perfection
This hotel boasts 2 outdoor pools and a children's pool for aquatic fun. The pool area offers loungers for relaxation and a poolside bar for refreshments.

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Suite

1 bedroom, minibar, in-room safe, free cribs/infant beds

Suite

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Sofa Beds
  • Free WiFi

View all photos for Suite, Pool View

Suite, Pool View | Terrace/patio

Suite, Pool View

  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Beds
  • Free WiFi

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About the neighborhood

Map
Calle Pere Melia, Puerto de Pollensa, Pollenca, Mallorca, 7470

What's nearby

  • Playa d'Albercuix - 2 min walk - 0.2 km
  • Pollensa Port - 6 min walk - 0.6 km
  • Boquer Valley - 10 min walk - 0.8 km
  • Playa del Port de Pollença - 10 min walk - 0.9 km
  • Alcúdia Beach - 19 min drive - 13.7 km

Getting around

  • Palma de Mallorca Airport (PMI) - 64 min drive
  • Muro Station - 26 min drive
  • Inca Station - 27 min drive
  • Lloseta Station - 30 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Moll De Bellagio - ‬4 min walk
  • ‪Holibikes - ‬5 min walk
  • ‪Sama Bar & Restaurante - ‬4 min walk
  • ‪Happy Dream Bar Restaurante - ‬6 min walk
  • ‪El Casinet - ‬6 min walk

About this property

Puerto Azul Suite Hotel

  • Placing you within a 10-minute walk of Pollensa Port, Puerto Azul Suite Hotel features a rooftop terrace and a free kids' club. After taking a dip in one of the 2 outdoor pools, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. A poolside bar, a fitness center, and a sauna are other highlights.

At a glance

DONE

Hotel size

    • 148 rooms
    • Arranged over 3 floors
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Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: 7 AM
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
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Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
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Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
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Children

    • Free children's club
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 25+ Mbps)
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Free offsite parking nearby
DONE

Transfers

    • Airport shuttle (available on request)*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Snack bar/deli

Traveling with children

  • Free children's club
  • Children's pool
  • Playground

What to do

  • Pool table
  • Beach nearby
  • Hiking/biking trails nearby
  • Horse riding nearby
  • Kayaking nearby
  • Snorkeling nearby

Working away

  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Multilingual staff
  • Bicycle rentals
  • Pool loungers

Facilities

  • 3 buildings/towers
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Library
  • Television in common areas
  • Fitness center
  • 2 outdoor pools
  • Arcade/game room
  • Sauna
  • Steam room
  • Outdoor entertainment area
  • Outdoor furniture

Accessibility

  • Wheelchair accessible
  • Low-height counter/sink
  • Grab bar near toilet

Room amenities

Be entertained

  • 32-inch TV
  • Digital TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Electric kettle

Sleep well

  • Free crib/infant bed
  • Bed sheets provided

What to enjoy

  • Balcony
  • Separate living room

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi (speed of 25+ Mbps)
  • Phone

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Onsite venue - This buffet restaurant serves breakfast and dinner.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

Optional extras

  • Airport shuttle service is offered for an extra charge

Renovations and closures

The property is closed between November 1 and March 18.

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher on site.

This property accepts credit cards. Cash is not accepted.

Credit cards accepted: Visa, Mastercard, American Express

Cashless transactions are available.

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Also known as

Puerto Azul Aparthotel Pollensa

Puerto Azul Pollensa

Puerto Azul Suite Hotel Pollensa

Puerto Azul Suite Hotel

Puerto Azul Suite Pollensa

Puerto Azul Suite

Puerto Azul Suite Hotel Hotel

Puerto Azul Suite Hotel Pollensa

Puerto Azul Suite Hotel Hotel Pollensa

Frequently asked questions

Is Puerto Azul Suite Hotel currently open?

The property is closed between November 1 and March 18.

Does Puerto Azul Suite Hotel offer free cancellation for a full refund?

Yes, Puerto Azul Suite Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Puerto Azul Suite Hotel?

Yes, there are 2 outdoor pools and a children's pool.

Are pets allowed at Puerto Azul Suite Hotel?

Sorry, pets aren't allowed.

Is parking offered on site at Puerto Azul Suite Hotel?

Yes, there's free self parking.

Is airport shuttle service offered by Puerto Azul Suite Hotel?

Yes, an airport shuttle is available.

What are the check-in and check-out times at Puerto Azul Suite Hotel?

Check-in start time: 2:00 PM; Check-in end time: 7 AM. Check-out time is noon.

What is there to do at Puerto Azul Suite Hotel and nearby?

Have fun with nearby activities like fishing, hiking, and horseback riding. Enjoy a swim in one of the 2 outdoor swimming pools or use the hotel's other amenities, which include a seasonal outdoor pool and a sauna. Puerto Azul Suite Hotel also has a steam room and an arcade, as well as a garden.

Are there restaurants at or near Puerto Azul Suite Hotel?

Yes, there's an onsite restaurant.

Does Puerto Azul Suite Hotel have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Puerto Azul Suite Hotel like?

Puerto Azul Suite Hotel is in the heart of Pollença, a short 7-minute walk from Pollensa Port and 10 minutes' walk from Playa del Port de Pollença.

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Reviews

Reviews

8.8

Excellent

9.2

Cleanliness

8.6

Location

9.4

Staff & service

9.0

Property conditions & facilities

Guest review summary

What guests liked

  • The pool area was very nice, clean, and had plenty of sun beds available at any time. (3 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Service staff
Entertainment
Food
Family friendly
Room
Children
Restaurant
Breakfast
Location
Beach

Reviews

Verified

8/10 Very good

This hotel was well set up for families with small children. The staff organised many activities in the day with some good shows in the evening. There were plenty of sun loungers and the hotel was convenient for local shops, restaurants etc....
mike james, 6-night trip
Verified

8/10 Very good

The hotel had a lovely pool area and the room was clean and very spacious, even with the baby cot in the room. Buffet was great, especially in the evenings when there was always plenty of variety. Very friendly, helpful staff. The hotel is also in a fantastic location, with local restaurants and the beach just a two minute walk away. Parking was also very easy. Only minor negative thing is that the shower isn’t designed very well - the edge of the shower tray isn’t high enough, meaning that water overflowed on to the floor every time we used it. Wasn’t a massive issue, but meant we needed lots of towels to mop up the water.
Sarah, 7-night trip
Verified

6/10 Good

Hi, the location of Azul is fantastic - right near the beach and beautiful restaurants by the beach at Puerto Pollensa. The staff at Azul are great but this hotel wasn’t really for us, but that doesn’t mean to say it isn’t right for others. There are tons of activities and entertainment for families who love that but we like it quieter. The main issue for us is the pool isn’t big enough for the complex and unless your towel is on a sun bed at 8am, forget getting a space. I think the hotel should stop this happening as we only swam in the pool twice all week and went to a friends pool instead.
Jayne, 7-night trip
Verified

10/10 Exceptional

Fantastic hotel if you have kids. Our two under tens had a fantastic time, which meant we did too! Sven and Mimi the entertainers were great. If we come back to PP we’ll definitely stay here again
Chris, 7-night trip
Verified

10/10 Exceptional

Very clean room and hotel, kind and helpful staff, great pool, fantastic breakfast. Graçias!
Catrin, 5-night trip
Verified

10/10 Exceptional

Wonderful stay at a magical location. Everyone from Entertainment staff to the food staff couldn’t do enough to make our stay great! Thank you all!!
Brian, 10-night trip
Verified

10/10 Exceptional

Cycling trip

Awesome as always, been coming for years and use same hotel
Mark, 7-night trip
Verified

8/10 Very good

Stayed for 6 nights half board at the end of April. We have stayed at several hotels in pollenca and this is by far the best location. The room was lovely and clean and the staff were all fantastic but I would have to say I didn’t think the food was good compared to other hotels. I would definitely stay here again but would be room only or bed and breakfast.
david, 6-night trip
Verified

10/10 Exceptional

Just excellent!
Michael, 9-night trip
Verified

10/10 Exceptional

The hotel was lovely, plenty of sun beds at any time of the day. The pools were very nice, and clean. Room was spacious, and had great air conditioning. Fridge, Kettle etc Again clean. The staff were very friendly, and the food was fabulous, so much choice! Would definitely go back there.
Stephanie, 14-night trip
Verified

10/10 Exceptional

A good family trip

The hotel is ideal for families. A nice pool area and inflatables allowed which is nice. The animations teams does a decent job throughout the day and at the nightly minidisco. The kids (5&7) loved it. Buffet at breakfast and dinner was good. Sufficient choice that will keep most happy. Quality was decent if not gourmet. Only two blocks or a few minutes stroll to the promenade/beach/restaurants if you want a change of scenery.
Paul, 6-night trip
Verified

8/10 Very good

Goed ontbijt. Kamer prima.
Anneloes van, 2-night trip
Verified

10/10 Exceptional

Älskade Port Pollenca - bra boende

Perfekt läge i Port Pollenca. Ett par gator upp från stranden men bara några minuters promenad. Gillade det mesta med hotellet förutom miljön runt poolen som jag upplevde som lite trång och oorganiserad… själva poolen var jättebra och allt annat var också bra. Vi trivdes och skulle gärna komma tillbaka. Majoriteten av gästerna var britter. (Juni 2022).
3-night trip
Verified

10/10 Exceptional

Great location, clean hotel, friendly staff, good food and great entertainment for all ages.
Edward, 7-night trip
Verified

8/10 Very good

Sehr schöne Anlage und in ein paar Minuten fußläufig am wunderschönen Strand. Vor allem Abendbufett nicht besonders abwechslungsreich. Essen sehr auf englische Gäste ausgerichtet. Nettes und freundliches Personal.
Nicole, 8-night trip
Verified

10/10 Exceptional

Very clean, very convenient location - 2 mins walk from promenade, plenty of variety at buffet and used plates cleared quickly. Good room layout. Worked really well for us s as d our 2 teenagers. Liked the mix of couples, families and friends and fact it’s not just English guests.
Linda, 7-night trip
Verified

10/10 Exceptional

My fourth very good stay at Azul.

Excellent four star hotel. Outstanding service. Clean and restaurant offer good food.Friendly staff. Wi-fi has improved and work ok, but needs upgrading. Stayed four times in this hotel (October visits for biking)
Olov, 11-night trip
Verified

8/10 Very good

Meets expectations

Lovely warm and friendly welcome by Angela Room sadly was not pool facing but was spacious and comfy enough Shame no kitchenette Breakfast had a good spread Kids club seemed great for the kids as was the evening disco. Evening entertainment for adults was great (and im def not the sort to like that sort of thing)
Jay, 1-night trip
Verified

8/10 Very good

The first thing to mention is the staff here are just lovely and work so very hard. They provide an excellent service with a smile every day, so happy and cheery. Especially the ladies in the restaurant in the mornings and evening. Please, give them praise! The hotel was clean and it was a nice looking modern hotel all in all. The amenities were good, breakfast was ideal and dinner in the evening was perfectly fine for a small hotel. It was lovely and quiet when we visited which helped. During our stay we were informed by a guest that there were some problems with some children and guests at the hotel getting ear infections which they believed to be from the pool. This made us anxious about being in the pool so we mostly went to the beach but the hotel seemed to do all they could to ensure this wasn’t a problem with the pool and reassured us very well. After an initial review on check in, the hotel manager came to speak to us about our review to ensure we were happy. Room was nice and I thought it was a lovely touch that they provided masks in your room for you. Very helpful!! The only criticism I could give was the beds in the main room were fine (neither hard or particularly comfy) however the sofa beds for the kids were not great. The manager said he hadn’t heard this before and plenty of kids stay there, but for us they were hard and there was a lot of metal around the sides of the bed which my 3 year old hurt her leg on when trying to climb up on the first day.
Natalie, 3-night trip
Verified

8/10 Very good

Rafa and Sven at kids club were great Food was a bit repetitive and uninspiring
10-night trip
Verified

10/10 Exceptional

Friendly, helpful staff. Good variety of food. Accommodation bright and kept clean by staff.
9-night trip
Verified

10/10 Exceptional

Puerto Azul

Fantasic hotel, great staff and very good ammenitis.acilities
6-night trip
Verified

10/10 Exceptional

Really clean and modern, great pool, friendly staff. 5 minute walk to the beach, 2 mins to nearest shop. Plenty of free parking in the surrounding roads.
3-night trip
Verified

8/10 Very good

Great place to stay with the family. Rooms and other facilities are ok. Staff is very nice and helpful. We booked on the half board option and food was good and there was a good variety of meals, especially for a dinner. We stayed a week and there were different meals to choose from every evening. The hotel is close to the beach, shops and many restaurants. I highly recommend this hotel.
7-night trip
Verified

10/10 Exceptional

Everything is spotlessly clean. The pool is beautiful. There are lots of comfy sunbeds with a separate area for adults. The food is very good indeed with plenty of choice. And the staff are very friendly. The air conditioning and wifi in the room are not optimal but in public spaces it is very good.
14-night trip