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Hotel Xbalamqué Boutique & Spa

Property class: 3
Hotel with spa, near Plaza Las Americas

Choose dates to view prices

When you stay at Hotel Xbalamqué Boutique & Spa, you'll be just a 5-minute drive from Plaza Las Americas and Puerto Cancun Marina Town Center. Guests can visit the spa to be pampered with deep-tissue massages, body wraps, or facials, and Autóctona, one of 2 restaurants, serves Mexican cuisine. An outdoor pool, a poolside bar, and a snack bar/deli are other highlights. Fellow travelers say great things about the helpful staff and overall property condition.

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Spa
  • Airport transfer
  • Free parking
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Pool bar
  • Coffee shop/cafe
  • Conference center
  • Business center
  • Meeting rooms
  • Airport pick-up service
  • Area shuttle

Feel at home (6)

  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry service
The current price is $38
$51 total
includes taxes & fees
Sep 12 - Sep 13

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Double Room, with 1 double bed, capacity for 1 or 2 people (Maximum two people)

A hotel room with a bed, two bedside lamps, a wall-mounted TV, and a decorative wall piece.

Standard Double Room, with 1 double bed, capacity for 1 or 2 people (Maximum two people)

7.4 out of 10
Good
(12 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard double room with 2 double beds, maximum capacity for 4 people (Including children)

A hotel room with two beds, a decorative wall, a small table, and a vase with flowers.

Standard double room with 2 double beds, maximum capacity for 4 people (Including children)

  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, Superior Room, 1 King Size Bed, 1 to 2 people (Maximum 2 people)

A bedroom with a bed, two bedside tables with lamps, a ceiling fan, and a wall-mounted shelf with flowers.

Suite, Superior Room, 1 King Size Bed, 1 to 2 people (Maximum 2 people)

8.0 out of 10
Very good
(4 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

DOUBLE TWO DOUBLE BEDS

  • Sleeps 4

DOUBLE ONE BEDROOM

  • Sleeps 4

DOUBLE SUPERIOR WITH DOUBLE BED

  • Sleeps 4

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The price is $44
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includes taxes & fees
Sep 23 - Sep 24
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About the neighborhood

Map
Av. Yaxchilan No. 31, Centro, Mza. 18, Lt. 18, SM. 22, Cancun, QROO, 77500

What's nearby

  • Las Palapas Park - 2 min walk - 0.2 km
  • Benito Juarez Municipal Building - 8 min walk - 0.7 km
  • Mercado 23 - 8 min walk - 0.7 km
  • Plaza 28 - 10 min walk - 0.8 km
  • Plaza Las Americas - 3 min drive - 2.2 km

Getting around

  • Cancun Intl. Airport (CUN) - 21 min drive
  • Tulum Intl. Airport (TQO) - 147 min drive
  • Airport pick-up service
  • Area shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Beach shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Bus station shuttle (surcharge)

Restaurants

  • ‪La Parrilla - ‬2 min walk
  • ‪Cheester - ‬3 min walk
  • ‪Av. Yaxchilán - ‬1 min walk
  • ‪Marquesitas Ricky - ‬4 min walk
  • ‪Los Pescaditos - ‬2 min walk

About this property

Hotel Xbalamqué Boutique & Spa

  • When you stay at Hotel Xbalamqué Boutique & Spa, you'll be just a 5-minute drive from Plaza Las Americas and Puerto Cancun Marina Town Center. Guests can visit the spa to be pampered with deep-tissue massages, body wraps, or facials, and Autóctona, one of 2 restaurants, serves Mexican cuisine. An outdoor pool, a poolside bar, and a snack bar/deli are other highlights. Fellow travelers say great things about the helpful staff and overall property condition.

At a glance

Hotel size

    • 90 rooms
    • Arranged over 3 floors

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: anytime
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Late check-out subject to availability

Special check-in instructions

    • This property offers transfers from the cruise terminal, ferry terminal, airport, and bus station (surcharges may apply); to arrange pick-up, contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • One child (11 years old and younger) stays free, per registered adult, when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)

Pets

    • Pets not allowed
    • Service animals welcome

Internet

    • Free WiFi in public areas

Parking

    • Onsite parking available only on request
    • Free onsite self parking
    • Onsite parking limited

Transfers

    • Airport pickup on request (available 24 hours)*
    • Cruise terminal shuttle*
    • Ferry terminal shuttle*
    • Bus station shuttle*

Offsite

    • Area shuttle within 1 kilometers*
    • Beach shuttle*
    • Shopping center shuttle*
    • Casino shuttle*
    • Theme park shuttle*

Other information

    • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Local cuisine breakfast (surcharge) each morning 8:00 AM–11:00 AM
  • 2 restaurants
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)

What to do

  • Beach shuttle (surcharge)

Working away

  • Business center
  • Meeting rooms
  • Conference center

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • On-site car rental
  • Laundry service
  • Hair salon
  • Luggage storage
  • Porter/bellhop
  • Beach shuttle (surcharge)
  • Free pool cabanas
  • Romance packages

Facilities

  • 1 building/tower
  • Built in 1990
  • Garden
  • Terrace
  • An outdoor pool
  • Full-service spa
  • Massage/treatment rooms

Accessibility

  • Wheelchair accessible
  • Elevator
  • Accessible airport shuttle
  • Accessible bus station shuttle

Room amenities

Be entertained

  • Television
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Window screens

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Towels
  • Toilet paper

Stay connected

  • Desk

More

  • Daily housekeeping

Special features

Spa

The onsite spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a steam room.

The spa is open daily. Children under 10 years old are not allowed in the spa without adult supervision.

Dining

Autóctona - Overlooking the pool, this theme restaurant specializes in Mexican cuisine. Guests can enjoy drinks at the bar. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: MXN 85.40 per accommodation, per night

Optional extras

  • Local cuisine breakfast is offered for an extra charge of approximately MXN 180 for adults and MXN 180 for children
  • Airport shuttle service is offered for an extra charge of MXN 750 per vehicle. Maximum occupancy 4
  • Cruise ship terminal shuttle, ferry terminal shuttle, and bus station shuttle service is offered for an extra charge
  • Area shuttle service to the beach, casino, shopping center, and theme park is offered for an extra charge
  • Late check-out can be arranged for an extra charge (subject to availability)

Pets

  • Service animals exempt from fees

Parking

  • Guests must contact this property in advance to reserve onsite parking

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 8:00 PM
  • Children under 11 years old are not allowed in the swimming pool without adult supervision
  • Children under 10 years old are not allowed in the spa without adult supervision
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Only registered guests are allowed in the guestrooms.
Long-term renters welcome.
Guests can rest easy knowing there's a fire extinguisher on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Property Registration Number 005-007-007318/2025

Also known as

Hotel Xbalamque Resort
Hotel Xbalamque Resort Cancun
Xbalamque
Xbalamque Cancun
Xbalamque Hotel Cancun
Hotel Xbalamque Cancun
Hotel Xbalamque
Hotel Xbalamque Resort Spa

Frequently asked questions

Is there a pool at Hotel Xbalamqué Boutique & Spa?

Yes, there's an outdoor pool. Guests have pool access from 8:00 AM to 8:00 PM.

Are pets allowed at Hotel Xbalamqué Boutique & Spa?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Hotel Xbalamqué Boutique & Spa?

Yes, there's free self parking. Parking spots may be limited.

Is airport shuttle service offered by Hotel Xbalamqué Boutique & Spa?

Yes, a shuttle from the airport to the hotel is available. The charge is MXN 750 per vehicle.

What are the check-in and check-out times at Hotel Xbalamqué Boutique & Spa?

Check-in start time: 3 PM; Check-in end time: anytime. Check-out time is noon. Late check-out is available for a charge (subject to availability).

Is there an onsite casino at Hotel Xbalamqué Boutique & Spa?

No, this hotel doesn't have a casino, but PlayCity Casino (11-min walk) and Royal Yak Casino and Sports Book (3-min drive) are both nearby.

What is there to do at Hotel Xbalamqué Boutique & Spa and nearby?

Hotel Xbalamqué Boutique & Spa has a spa and an outdoor pool, as well as a garden.

Are there restaurants at or near Hotel Xbalamqué Boutique & Spa?

Yes, there are 2 onsite restaurants, featuring Mexican cuisine and pool views.

What's the area around Hotel Xbalamqué Boutique & Spa like?

Hotel Xbalamqué Boutique & Spa is in Downtown Cancun, a short 2-minute walk from Las Palapas Park and 11 minutes' walk from Plaza 28. Travelers give top marks for the hotel's prime location.

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