Room was totally fine and the bed was comfortable. We did get out in a room that was for a disabled person and the shower would get water all over the bathroom floor. Sucked having to mop up water after every shower. It was annoying that the A/C in the room wouldn’t keep the room to the temp we wanted. It’s my fault for not checking for a pool, but for a hotel to not have a pool in Phoenix is weird. The hotel shouldn’t even mention the word Breakfast, as a couple different granola bars or coffee doesn’t qualify.
My biggest knock was on the maids we encountered on two of our days. They were vest round, seemed annoyed to talk to us, and wouldn’t help with anything, almost seemed like they were racist towards white people.
Another knock would be that we were there for 4 days, never had our room cleaned, and if you wanted towels, you had to go to the front desk for them. The fact that they don’t clean your room and you can’t sit trash outside your room for the maids to gather was crazy, that’s typically the standard everywhere we travel. Instead you had to take it to a trash room on the whole other side of the floor.