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The Silk Lakehouse, Shangri-La Hangzhou

4.5 star property
Luxury hotel with indoor pool, near West Lake

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Photo gallery for The Silk Lakehouse, Shangri-La Hangzhou

Bar (on property)
Exterior
Romance Room, Lake View | Premium bedding, free minibar items, in-room safe
Terrace/patio
West Lake Suite | Premium bedding, free minibar items, in-room safe
The Silk Lakehouse, Shangri-La Hangzhou features a rooftop terrace and puts you just steps from West Lake. Guests can take a dip in the indoor pool or grab a bite to eat at Living Room by Alan Yu, which serves breakfast, lunch, and dinner. Other highlights at this luxurious hotel include a bar/lounge, a 24-hour health club, and free bike rentals.

Reviews

10 out of 10
Exceptional

Popular amenities

  • Bar
  • Connecting rooms available
  • Pool
  • Non-smoking
  • Laundry facilities
  • Gym

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Indoor pool
  • Rooftop terrace
  • Breakfast available
  • 24-hour health club
  • Free use of bicycles
  • 24-hour room service
  • Coffee shop/cafe
  • Conference center
  • 3 meeting rooms
  • Meeting rooms

Feel at home (6)

  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate bathtub and shower
  • Garden
  • Daily housekeeping
The current price is $481
$561 total
includes taxes & fees
Jul 29 - Jul 30

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Serenity Suite, Garden View

Serenity Suite, Garden View | Living area | LCD TV, iPad

Serenity Suite, Garden View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Minibar (some free items)
  • 68 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Romance Room, Garden View

Premium bedding, free minibar items, in-room safe

Romance Room, Garden View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Minibar (some free items)
  • 57 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Twin Room, Garden View

Twin Room, Garden View | Premium bedding, free minibar items, in-room safe

Twin Room, Garden View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Minibar (some free items)
  • 43 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 1 King Bed, Garden View

Room, 1 King Bed, Garden View | Premium bedding, free minibar items, in-room safe

Room, 1 King Bed, Garden View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Minibar (some free items)
  • 43 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, Lake View

Premier Room, Lake View | Living area | LCD TV, iPad

Premier Room, Lake View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Minibar (some free items)
  • 47 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, Lake View

Room, Lake View | Premium bedding, free minibar items, in-room safe

Room, Lake View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Minibar (some free items)
  • 43 sq m
  • Sleeps 3
  • 1 King Bed

Suite, Lake View (Serenity)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Minibar (some free items)
  • Sleeps 4
  • 1 King Bed

View all photos for West Lake Suite

West Lake Suite | Living area | LCD TV, iPad

West Lake Suite

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Minibar (some free items)
  • 68 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Romance Room, Lake View

Romance Room, Lake View | Premium bedding, free minibar items, in-room safe

Romance Room, Lake View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Minibar (some free items)
  • 57 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premier Room, Garden View

Premier Room, Garden View | Premium bedding, free minibar items, in-room safe

Premier Room, Garden View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Minibar (some free items)
  • 42 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

Indoor pool, sun loungers, lifeguards on site

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  • Pool
  • Spa
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  • Free WiFi
9.8 out of 10, Exceptional, 189 reviews
The price is $469
$546 total
includes taxes & fees
Aug 13 - Aug 14
Four Seasons Hotel Hangzhou at West Lake
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About the neighborhood

Map
78 Beishan Road, Hangzhou, Zhejiang, 310007

What's nearby

  • West Lake - 1 min drive - 0.0 km
  • Zhejiang University Yuquan Campus - 4 min drive - 3.1 km
  • Lingyin Temple - 6 min drive - 4.9 km
  • Hangzhou Tower Shopping Mall - 8 min drive - 7.0 km
  • Wulin Square - 8 min drive - 4.6 km

Getting around

  • Hangzhou (HGH-Xiaoshan Intl.) - 53 min drive
  • South Railway Station - 23 min drive
  • Yuhang Railway Station - 24 min drive
  • Hangzhou Yuhang Station - 24 min drive

Restaurants

  • ‪咬不得高祖生煎 - ‬2 min walk
  • ‪两岸咖啡 - ‬5 min walk
  • ‪旅行者酒吧 - ‬9 min walk
  • ‪1944音乐酒吧 - ‬18 min walk
  • ‪星巴克 - ‬11 min walk

About this property

The Silk Lakehouse, Shangri-La Hangzhou

The Silk Lakehouse, Shangri-La Hangzhou features a rooftop terrace and puts you just steps from West Lake. Guests can take a dip in the indoor pool or grab a bite to eat at Living Room by Alan Yu, which serves breakfast, lunch, and dinner. Other highlights at this luxurious hotel include a bar/lounge, a 24-hour health club, and free bike rentals.

Languages

Chinese (Mandarin), English

At a glance

DONE

Hotel size

    • 68 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Guests driving to the property should contact this property in advance (e.g., directions)
    • The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 50+ Mbps)
LOCAL_PARKING

Parking

    • Onsite parking includes off-street options
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Private dining
  • 24-hour room service
  • Water dispenser

Traveling with children

  • Bed rails
  • Corner guards
  • Outlet covers
  • Lifeguard on site

What to do

  • Fitness classes
  • Pilates classes
  • Yoga classes
  • Hiking/biking trails nearby
  • Boat tours nearby

Working away

  • 3 meeting rooms
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free bicycle rentals
  • Bike storage
  • Pool loungers
  • Romance packages

Facilities

  • 1 building/tower
  • Built in 2025
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Rooftop garden
  • Garden
  • 24-hour health club
  • An indoor pool
  • Bicycle parking
  • Local artist showcase
  • Local culture & ecosystem education
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Water dispenser
  • Banquet hall
  • Reception hall
  • Art Deco architecture

Accessibility

  • Braille/raised signage
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible restaurant
  • Front entrance ramp
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Area rugs in room

Room amenities

Be entertained

  • iPad
  • LCD television
  • Satellite TV channels

Home comfort

  • Air conditioning and heating
  • Stocked minibar (select free items)
  • Espresso maker
  • Electric kettle
  • Bathrobes and slippers
  • Children's robes and slippers
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Free crib/infant bed

What to enjoy

  • Individually furnished and decorated
  • Heated floor (bathroom)

Freshen up

  • Private bathroom
  • Separate bathtub and shower
  • Rainfall showerhead
  • Designer toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Free WiFi (speed of 50+ Mbps)
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Champagne service
  • Meal delivery service
  • Free bottled water
  • Children's dinnerware

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Restaurant dining guide

Special features

Dining

Living Room by Alan Yu - Overlooking the garden, this fine-dining restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately CNY 312 for adults and CNY 156 for children

Children & extra beds

  • Rollaway beds are available for CNY 583 per night

Pool, spa, & gym (if applicable)

  • Pool access available from 6:00 AM to 11:00 PM

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property does not have elevators.
This property uses eco-friendly cleaning products.
This property accepts credit cards, debit cards, mobile payments and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay
Mobile payment options include: Alipay and WeChat Pay.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Also known as

The Silk Lakehouse, Shangri-La Hangzhou Hotel
The Silk Lakehouse, Shangri-La Hangzhou Hangzhou
The Silk Lakehouse, Shangri-La Hangzhou Hotel Hangzhou

Frequently asked questions

Is there a pool at The Silk Lakehouse, Shangri-La Hangzhou?

Yes, there's an indoor pool. Guests have pool access from 6:00 AM to 11:00 PM.

Are pets allowed at The Silk Lakehouse, Shangri-La Hangzhou?

Sorry, pets and service animals aren't allowed.

What are the check-in and check-out times at The Silk Lakehouse, Shangri-La Hangzhou?

Check-in start time: 2:00 PM; Check-in end time: anytime. Check-out time is noon.

What is there to do at The Silk Lakehouse, Shangri-La Hangzhou and nearby?

Have fun during the warmer months with activities such as cycling. Additional recreation onsite includes fitness classes, Pilates, and yoga. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a 24-hour health club and a garden.

Are there restaurants at or near The Silk Lakehouse, Shangri-La Hangzhou?

Yes, Living Room by Alan Yu offers garden views.

What's the area around The Silk Lakehouse, Shangri-La Hangzhou like?

The Silk Lakehouse, Shangri-La Hangzhou is located on the waterfront in Xihu, a short 1-minute walk from West Lake and 19 minutes' walk from Hangzhou Botanical Garden.

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The Silk Lakehouse, Shangri-La Hangzhou Reviews

Reviews

10

Exceptional

10/10

Cleanliness

10/10

Staff & service

10/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10

3-night trip