Hangzhou Tower Hotel

Property class: 4
Riverfront hotel with 5 restaurants, connected to a shopping center, near West Lake

Choose dates to view prices

Hangzhou Tower Hotel features a nightclub and puts you just a 5-minute drive from West Lake. You can relax with a drink at the bar/lounge, and the 5 restaurants are nice spots to grab a bite to eat. The property is just a short walk to public transportation: Wulin Square Station is 4 minutes and North Zhonghe Road Station is 12 minutes.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Spa
  • Free parking
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Bar

Main amenities (12)

  • Daily housekeeping
  • 5 restaurants and bar/lounge
  • Nightclub
  • Breakfast available
  • 24-hour room service
  • Coffee shop/cafe
  • Massage/treatment rooms
  • Conference center
  • Business center
  • Meeting rooms
  • 24-hour front desk
  • Coffee/tea in a common area

Feel at home (6)

  • Refrigerator
  • Private bathroom
  • Separate bathtub and shower
  • Premium TV channels
  • Daily housekeeping
  • Coffee/tea maker
The current price is $88
$101 total
includes taxes & fees
Oct 1 - Oct 2

Why we love this property

Business meets pleasure
Located in the city center with a business center and meeting rooms, this hotel offers convenience. After work, enjoy the bar lounge and karaoke.
Delicious dining options
This hotel tempts taste buds with 5 distinctive restaurants, a cozy cafe, and a stylish bar. Morning champions get a head start with buffet breakfast.
Sleep in luxury
Sinking into premium bedding with down comforters, guests select from a pillow menu. Blackout drapes and turndown service ensure perfect slumber.

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Deluxe Standard Room

Premium bedding, down comforters, minibar, in-room safe

Deluxe Standard Room

  • Sleeps 2
  • 2 Twin Beds
  • Free wired internet

View all photos for Business Double Room

Premium bedding, down comforters, minibar, in-room safe

Business Double Room

  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Superior King Room

A hotel room with a large bed, a desk, a chair, a television, and a view of the city.

Superior King Room

  • City view
  • 34 sq m
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Deluxe King Room

A hotel room with a large bed, a desk, a chair, a television, and a view of the city.

Deluxe King Room

  • City view
  • 36 sq m
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Executive Room

A hotel room with a large bed, a TV, a desk, and a view of the cityscape.

Executive Room

  • River view
  • 55 sq m
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Deluxe Twin Room

A hotel room with a large bed, a desk with a flat-screen TV, a bedside table, and a mirror.

Deluxe Twin Room

  • City view
  • 36 sq m
  • Sleeps 2
  • 2 Twin Beds
  • Free wired internet

View all photos for Special Standard Room

Premium bedding, down comforters, minibar, in-room safe

Special Standard Room

  • Sleeps 2
  • 2 Twin Beds
  • Free wired internet

View all photos for Executive Suite

A hotel room with a large bed, bedside table with a lamp, and a TV mounted on the wall.

Executive Suite

  • City view
  • 56 sq m
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

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About the neighborhood

Map
7F Building A Hangzhou Tower, No.21 Wuling Square, Xiacheng, Hangzhou, Zhejiang, 310006

What's nearby

  • Hangzhou Tower Shopping Mall - 1 min walk - 0.2 km
  • Wulin Square - 3 min walk - 0.3 km
  • Hangzhou China Silk Town - 14 min walk - 1.2 km
  • Westlake Culture Plaza - 14 min walk - 1.2 km
  • West Lake - 2 min drive - 2.2 km

Getting around

  • Hangzhou (HGH-Xiaoshan Intl.) - 35 min drive
  • Hangzhou Station - 6 min drive
  • Hangzhou East Railway Station - 7 min drive
  • East Railway Station (East Square) Station - 13 min drive
  • Wulin Square Station - 4 min walk
  • North Zhonghe Road Station - 12 min walk
  • Fengqi Road Station - 12 min walk

Restaurants

  • ‪裕兴记（杭州恒隆广场店） - ‬3 min walk
  • ‪不念Flow·福建餐厅 - ‬2 min walk
  • ‪南里山房 - ‬5 min walk
  • ‪撿角台湾食堂 - ‬6 min walk
  • ‪蒋姜姜.湛江饭店 - ‬6 min walk

About this property

Hangzhou Tower Hotel

  • Hangzhou Tower Hotel features a nightclub and puts you just a 5-minute drive from West Lake. You can relax with a drink at the bar/lounge, and the 5 restaurants are nice spots to grab a bite to eat. The property is just a short walk to public transportation: Wulin Square Station is 4 minutes and North Zhonghe Road Station is 12 minutes.

At a glance

Hotel size

    • 215 rooms
    • Arranged over 28 floors

Arriving/Leaving

    • Check-in start time: noon; Check-in end time: anytime
    • Express check-in/out available
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
    • Minimum Spring Break check-in age is 18

Pets

    • No pets or service animals allowed

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms

Parking

    • Free onsite self parking
    • Free onsite valet parking

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:00 AM
  • 5 restaurants
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • 24-hour room service
  • Snack bar/deli

What to do

  • Karaoke
  • Shopping

Working away

  • Business center
  • Meeting rooms
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free grocery shopping service
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 1985
  • Safe-deposit box at front desk
  • Nightclub
  • Massage/treatment rooms
  • Banquet hall

Accessibility

  • Wheelchair accessible
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

Room amenities

Be entertained

  • 37-inch flat-screen TV
  • Premium digital channels
  • Pay movies

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding

Freshen up

  • Private bathroom
  • Separate bathtub and shower
  • Rainfall showerhead
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired internet
  • Free local calls

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Onsite venue - This restaurant serves breakfast, lunch, and dinner.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately CNY 50 per person

Policies

Extra-person charges may apply and vary depending on property policy.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.

This property accepts credit cards and cash.

Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Disposable personal items are available on request.

Property class

Property class, provided by our rating system, is based on property type, amenities, and services.

Also known as

Hangzhou Tower

Hangzhou Tower Hotel

Hangzhou Tower Hotel Hotel

Hangzhou Tower Hotel Hangzhou

Hangzhou Tower Hotel Hotel Hangzhou

Frequently asked questions

Does Hangzhou Tower Hotel offer free cancellation for a full refund?

Yes, Hangzhou Tower Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hangzhou Tower Hotel?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Hangzhou Tower Hotel?

Yes, there's free self and valet parking.

What are the check-in and check-out times at Hangzhou Tower Hotel?

Check-in start time: noon; Check-in end time: anytime. Check-out time is noon. Express check-in and check-out and contactless check-out are available.

What is there to do at Hangzhou Tower Hotel and nearby?

Hangzhou Tower Hotel has a nightclub.

Are there restaurants at or near Hangzhou Tower Hotel?

Yes, there are 5 onsite restaurants.

What's the area around Hangzhou Tower Hotel like?

Hangzhou Tower Hotel is located by the river in Downtown Hangzhou, a short 4-minute walk from Wulin Square Station and 12 minutes' walk from Westlake Culture Plaza.

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Reviews

Hangzhou Tower Hotel Reviews

8.2

Very Good

8.8

Cleanliness

8.6

Location

8.2

Staff & service

8.2

Property conditions & facilities

Reviews

Verified review

10/10 Exceptional

非常不错的酒店，地点位置非要好，酒店底下就大商场，下次会再来
Verified review

10/10 Exceptional

좋아요!! 편안히 묵었습니다.

좋았습니다! 메트로랑 연결이 되어있어서 찾기도 쉽고... 침구도 아늑하고 너무 편안했습니다. 방도 넓고.. 웰컴 과일 및 과자도 매일매일 주셔서 잘 먹었습니다. 청소도 잘해주셔서 다 만족이었습니다. 다시 항저우여행을 간다면 다시 묵고싶은 호텔이예요
Verified review

8/10 Very good

市内の中心部にあり、商業施設やこうえ
Verified review

8/10 Very good

清潔感あってよかったです。
Verified review

8/10 Very good

位置方便

從地鐵站到酒店只需5分鐘。 在機場出發可以坐機場巴士到武林門站，步行5分鐘到酒店。 房間很大。
Verified review

8/10 Very good

エアコンが集中管理なのか、クーラーにしても暑くなる。あまりにも暑いので窓を開けたら閉まらなくなった。また1晩で部屋の電気が3回落ちた。落ちるたびに主電源を再度入れる必要があった。
Verified review

10/10 Exceptional

만족스러운 숙박입니다.

저층은 쇼핑몰이고 고층은 호텔인 건물이다. 방은 크지는 않았지만, 상당히 깔끔했고, 고층이라서 전망이 매우 좋았다. 화장실도 깔끔하고, 크며, 각종 물품이 잘 갖추어져 있다. Wulin Square역이랑 매우 가깝고, B번 출구로 나가는게 가기에 편하다. 다른 출구로 나가서 쇼핑몰 아래를 통해 올라가는 방법도 있는데, 초행길인 사람에게는 어려워 보인다.
Verified review

8/10 Very good

暖氣很熱
Verified review

8/10 Very good

従業員のサービスは良かったです。毎日果物が提供してくれることはありがたいです。また止まりたいですね。
Verified review

6/10 Good

Not as expected, but ok.

Had some communication problems with reception but they tried very hard. I noted in my booking that I wanted a non smoking room but they issued me a smoking room, however they were able to reassign me a non smoking room after my discovery. The bed and linens were clean and comfortable, the shower bathroom were great as well, but you could see that the carpet wasn’t as clean. The room was hot due to no in room controlled A/C. There was a note saying that the hotel was on “Heat” mode and that you cannot set to “Cool” and to contact reception for further assistance, which I thought they could manually set to cool, but without success. Their suggestion was to open the window. Be careful when booking “Hangzhou Tower Hotel” because there seems to be two different locations one close to the westlake area and one much further north, both have the same 1Wulin Square address at Wulin Metro stop and another shows it’s at Longxiangqiao station.
Verified review

8/10 Very good

Good location, but rooms are stuffy and hot.

Hotel is centralized and easy to get to the surrounding shopping areas and the metro subways. Downside is the inability to turn on the air conditioning in the room making it very stuffy. When you call the front desk and have them send a maintenance worker to look at it, unfortunately, all they can suggest is to open the window for fresh air, but the air quality in China is poor. Also, it’s very difficult to communicate with the staff due to language barriers. Not their fault, but it does make me think twice about staying here again
Verified review

2/10 Poor

Terrible front desk and management

Terrible front desk and booking service. I make a full paid booking through hotels.com, but when i checked in, the front desk couldn't find the booking. I called the website hotline and confirmed my booking existed and fully paid, and I let the hotline called the hotel to negotiate. After prolong waiting, the front desk agreed to give me a room, only if I agree to paid RMB600 as deposit, which I was promised to have it refunded to me when check out. It was late night so I paid the money, and was issued a receipt for the deposit. Unfortunately when I checked out the next morning, the front desk refused to make any refund, claiming the hotel's policy only required RMB200 as deposit, so they won't acknowledge the receipt when I showed it to them. I called the hotline again and emailed them the receipt, and let the hotline talked with the hotel again. The hotel staff changed their story this time, and claiming they still couldn't find my booking, so they charged me the money as the fee of a walk in customer, even though the receipt clearly showed the money is for deposit. After a week of continuous emails and telephone conversation with the hotline and the hotel, no conclusion was reached nor any refund was made.
Verified review

8/10 Very good

Good location, close to metro line 1. Room was spacious and clean.
Verified review

4/10 Fair

在商业区，交通方便，但是卫生不太好，早上有装修的声音，影响休息。
Verified review

6/10 Good

I booked no- smoke room, but got smoked room. The whole floor smell smoke. Very bad experience.
Verified review

6/10 Good

酒店位置在市中心及較近地鐵站

酒店位置在市中心及夠近地鐵站，步行至地鐵站只需10分鐘以內，杭州大廈總共分為四座， A、 B座是專賣名牌 (如LV、CHANEL、Gucci、Dior.....等等)，C、D座是賣一般潮服，如果是打算在這裏購物的話，這間酒店是理想選擇之一，因為他樓下便是各大名牌集中地。 至於食肆方面，周邊的選擇也很多，步行的話也只是5分鐘至15分鐘內也可找到，所以尚算方便。 只是酒店所提供的早餐不如理，雖然它只是收＄45人民幣一位，但質素較差！ 順帶一提，清潔嬸嬸居然把我的面巾當作酒店的毛巾一起收走，其實我的面巾與酒店的毛巾顏色是較相似，但酒店的所有毛巾是帶有金色縫線和酒店標誌的，而我用的是沒有，另外我已特別將我自己的毛巾另外掛起，以免混亂，但最終也是難逃厄運！ 建議其他旅客與要自己攜帶毛巾的話，最好不要帶米白色的毛巾，以免又會被他們誤會及收走。
Verified review

10/10 Exceptional

Hotel Inside a shopping mall

The hotel is actually inside the shopping mall, you just got to take the elevator up to the seventh floor where the lobby is. The facilities were nice, except i didn't like the shower. It has a large glass window that faces a outside office building, and the privacy shade was black and moldy because it was in the shower
Verified review

8/10 Very good

Room Condition

I changed my room because there was a funny smell in the bathroom. The water leaks from underneath the glass door in the bathroom in the second room making the floor all wet. Don't understand why there always is a smell of smoke from cigarettes on the reception floor.
Verified review

6/10 Good

在市中心的飯店

離西湖蠻近的，搭TAXI只要22RMB 只是剛到的時候有點找不到飯店入口 ＆ Check-in位置 可能因為在市區，服務態度沒有特別好但也沒特別差 沒有附早餐有點可惜～ 喜歡購買名牌的人很適合來這裡住，非常方便
Verified review

10/10 Exceptional

Very comfort and the location is awesome!
Verified review

10/10 Exceptional

Convenient and very clean room

The hotel check-in was fast. Room was very clean.
Verified review

6/10 Good

Convenient hotel with small rooms.

The room is too small.
Verified review

8/10 Very good

Convienient to Luxury Shopping,

Mostly Chinese Business Hotel, Rooms a little sdmall, bathrooms enormous.
Verified review

8/10 Very good

Superb location in the shopping district

Wonderful location with excellent amenities. No worries on food choices. You will also be spoilt for choice when it comes to shopping.
Verified review

10/10 Exceptional

Great value for money exceeding expectations

Location is good, near to the metro, lots of shopping malls, comfortable bed, good wifi, very welcoming and overall great value for money.