Hotel Villa Maya

Property class: 3
Family-friendly hotel in Flores with spa and outdoor pool

Choose dates to view prices

At Hotel Villa Maya, you'll be within a 10-minute drive of San Miguel & Tayazal and Cuevas de Ak'tun Kan. Guests can be pampered with massages at the spa and grab a bite to eat at the restaurant. Other highlights include an outdoor pool, a bar/lounge, and a 24-hour fitness center. Fellow travelers say great things about the helpful staff.

Reviews

9.6 out of 10, Loved by guests
Top-rated by travelers

Popular amenities

  • Spa
  • Airport transfer
  • Free parking
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • 24-hour fitness center
  • Children's pool
  • Room service
  • Babysitting
  • Meeting rooms
  • Airport shuttle
  • Area shuttle

For families (6)

  • Babysitting (surcharge)
  • Children's pool
  • Private bathroom
  • Garden
  • Terrace
  • Daily housekeeping
The current price is $97
$119 total
includes taxes & fees
Oct 20 - Oct 21

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Double Room

A room with two beds, wooden flooring, and a large tropical leaf mural.

Standard Double Room

9.4 out of 10
Exceptional
(17 reviews)
  • Lagoon view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 Queen Bed

View all photos for Triple Room

A room with three beds, wooden floors, large windows, and a ceiling fan.

Triple Room

9.4 out of 10
Exceptional
(3 reviews)
  • 35 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Single Room

A room with two beds, a desk, a chair, a lamp, and large windows.

Standard Single Room

7.4 out of 10
Good
(3 reviews)
  • Lagoon view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Double Bed OR 2 Double Beds

View all photos for Superior (doble)

A bedroom with a wooden bed, a canopy, a chair, and a view of greenery through large windows.

Superior (doble)

9.0 out of 10
Wonderful
(2 reviews)
  • 20 sq m
  • Sleeps 2
  • 2 Double Beds

DOUBLE TWO DOUBLE BEDS

  • Sleeps 4

DOUBLE KING SIZE BED

  • Sleeps 4

View all photos for Double standard

A room with two beds, wooden flooring, and a large tropical leaf mural.

Double standard

  • 30 sq m
  • Sleeps 4
  • 1 Queen Bed OR 2 Double Beds

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The price is $76
$93 total
includes taxes & fees
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About the neighborhood

Map
Laguna Petenchel, Santa Elena Petén, Flores, Peten, 1001

What's nearby

  • Lake Petén Itzá - 10 min drive - 6.7 km
  • San Miguel & Tayazal - 11 min drive - 7.0 km
  • Cuevas de Ak'tun Kan - 11 min drive - 7.0 km
  • Ixpanpajul Nature Park - 13 min drive - 7.5 km
  • Petencito Zoo - 16 min drive - 10.2 km

Getting around

  • Flores (FRS-Mundo Maya Intl.) - 16 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Restaurants

  • ‪Cafeteria Aeropuerto - ‬16 min drive
  • ‪Taco Bell - ‬15 min drive
  • ‪Starbucks - ‬16 min drive
  • ‪Macaw Restobar - ‬19 min drive
  • ‪Cafe Recuerdito - ‬20 min drive

About this property

Hotel Villa Maya

  • At Hotel Villa Maya, you'll be within a 10-minute drive of San Miguel & Tayazal and Cuevas de Ak'tun Kan. Guests can be pampered with massages at the spa and grab a bite to eat at the restaurant. Other highlights include an outdoor pool, a bar/lounge, and a 24-hour fitness center. Fellow travelers say great things about the helpful staff.

At a glance

Hotel size

    • 56 rooms
    • Arranged over 2 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
    • Contactless check-in available
    • Late check-in subject to availability
    • Minimum check-in age: 21
    • Check-out time is noon
    • Contactless check-out available

Special check-in instructions

    • The front desk is open daily from 6:00 AM - 10:00 PM
    • Front desk staffed during limited hours
    • If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21

Children

    • Up to 2 children (11 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
    • Babysitting*

Pets

    • Pets not allowed
    • Service animals welcome

Internet

    • Free WiFi in public areas

Parking

    • Free onsite self parking

Transfers

    • Airport shuttle*

Offsite

    • Area shuttle*

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 6:30 AM–9:30 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Children's pool
  • Babysitting (surcharge)

What to do

  • Bicycle rentals nearby
  • Hiking/biking trails nearby

Working away

  • Meeting rooms
  • Computer station
  • Conference space

Services

  • Front desk (limited hours)
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Bicycle rentals
  • Pool loungers
  • Pool umbrellas

Facilities

  • 20 buildings/towers
  • Built in 1988
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Television in common areas
  • 24-hour fitness center
  • An outdoor pool
  • Full-service spa
  • Banquet hall
  • Dock
  • Outdoor furniture

Accessibility

  • Upper floors accessible by stairs only

Room amenities

Home comfort

  • Air conditioning
  • Ceiling fan

Sleep well

  • Soundproofed rooms

What to enjoy

  • Balcony
  • Individually decorated

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Towels

Stay connected

  • Desk
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Special features

Spa

The onsite spa has couples treatment room(s). Services include massages.

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately GTQ 60 to 120 for adults, and GTQ 40 to 80 for children
  • Airport shuttle service is offered for an extra charge
  • Area shuttle service is offered for an extra charge

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for GTQ 150.0 per day

Pets

  • Service animals exempt from fees

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher on site.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

Credit cards accepted: Visa, Mastercard

Also known as

Hotel Villa Maya

Hotel Villa Maya Santa Elena

Villa Maya Hotel

Villa Maya Santa Elena

Villa Maya Hotel Flores

Maya Hotel Flores

Hotel Villa Maya Guatemala/Santa Elena

Hotel Villa Maya Hotel

Hotel Villa Maya Flores

Hotel Villa Maya Hotel Flores

Frequently asked questions

Does Hotel Villa Maya offer free cancellation for a full refund?

Yes, Hotel Villa Maya does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hotel Villa Maya?

Yes, there's an outdoor pool and a children's pool.

Are pets allowed at Hotel Villa Maya?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Hotel Villa Maya?

Yes, there's free self parking.

Is airport shuttle service offered by Hotel Villa Maya?

Yes, an airport shuttle is available.

What are the check-in and check-out times at Hotel Villa Maya?

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM. Check-out time is noon. Contactless check-in and check-out are available.

What is there to do at Hotel Villa Maya and nearby?

Have fun with nearby activities like cycling and hiking. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Hotel Villa Maya also has a 24-hour fitness center and spa services, as well as a picnic area and a garden.

Are there restaurants at or near Hotel Villa Maya?

Yes, there's an onsite restaurant.

Does Hotel Villa Maya have any outdoor private spaces?

Yes, every room features a balcony.

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Reviews

Hotel Villa Maya Reviews

9.6

Exceptional

9.8

Cleanliness

7.0

Location

9.4

Staff & service

9.4

Property conditions & facilities

Guest review summary

What guests liked

  • The restaurant offered good variety, quality, and delicious food with attentive and friendly service. (25 reviews)
  • The pool was a highlight, described as amazing, great, and perfect for relaxation. (9 reviews)
  • Breakfast was great with a nice buffet and good food. (5 reviews)
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Popular mentions

Service staff
Restaurant
Room
Lake
Food
Trails
Air conditioning
Excursions
Spacious room
Lake view

Reviews

Verified review

10/10 Exceptional

Excellent customer services from the front desk to the restaurant , they were very helpful and courteous.
Verified review

10/10 Exceptional

Beautiful grounds, beautiful, warm pool, and restaurant and lovely trails bikes for rent and the room was fabulous. It’s 15 min away from Flores or airport.
Verified review

10/10 Exceptional

Hospitality, relaxing property, friendly staff
Verified review

10/10 Exceptional

Beautiful, clean, elegant, amazing views, best food, and everything so fancy, loved the experience there.
Verified review

10/10 Exceptional

Breakfast and dinner are great! Come and see Juancho the crocodile in the lake😳
Verified review

10/10 Exceptional

Friendly staff, and absolute gorgeous location with superb cabin placement
Verified review

10/10 Exceptional

A great place to rest after a long walk at Tikal Park, or a short relaxation in a clean pool.
Verified review

10/10 Exceptional

Wish we would have had more time to explore the grounds but breakfast with a river view was filling and the kids enjoyed the big pool and wildlife around.
Verified review

10/10 Exceptional

The service and facility were excellent. The fact that it’s set in the middle of a jungle on the lake is fantastic.
Verified review

10/10 Exceptional

Loved the place, the wild life in the area.
Verified review

10/10 Exceptional

Loved staying here. Restaurant is delicious and it was fun to see the monkeys, deer, and crocodiles.
Verified review

10/10 Exceptional

Villa Maya is an excellent hotel with good dining, view of the lake, walking trails and excellent service at reception, including transportation to Flores.
Verified review

10/10 Exceptional

Beautiful resort. Super friendly staff.
Verified review

10/10 Exceptional

This is an amazing place to stay with plenty of wildlife all around! Also check out tikal ruins very special place! Would definitely stay here again.
Verified review

10/10 Exceptional

All the amenities and service were exceptional. The location and setting is so perfect if you are a nature lover. It feels like camping in the wild with modern amenities, convenience and luxury. The staff are so well trained and care!
Verified review

10/10 Exceptional

The nature that surrounds the hotel is impressive.
Verified review

10/10 Exceptional

We love how friendly everyone is and very clean!
Verified review

10/10 Exceptional

Very peaceful and preserve place. The nature is just beautiful.
Verified review

10/10 Exceptional

Highly recommend!!! Beautiful property!!! Food at restaurant is all amazing!
Verified review

10/10 Exceptional

Staff was very attentive. The hotel was beautiful, serene jungle experience.
Verified review

10/10 Exceptional

Great hotel to carry about all the relevant sightseeing planned. Nice and ample rooms. Great nature viewa
Verified review

10/10 Exceptional

Nice hotel at the lake in the jungle. All was very well arranged and very nice staff. The restaurant is also a big plus.
Verified review

10/10 Exceptional

It’s so beautiful and peaceful.
Verified review

10/10 Exceptional

Amazingly beautiful!

Front desk was so kind and helpful. Beautiful hotel. The pool is amazing. Great hotel all around
Verified review

10/10 Exceptional

Very peaceful and relaxing hotel, nice pool, friendly staff, very clean large room (301). Best for those looking to unwind and rest after waking the pyramids of Tikal. Would return