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NH Collection Palacio de Tepa

5.0 star property
Luxury hotel with restaurant, near Puerta del Sol

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Photo gallery for NH Collection Palacio de Tepa

Meeting facility
Creator video
Bar (on property)
Deluxe Room (View) | 1 bedroom, premium bedding, minibar, in-room safe
Property amenity
In the heart of Madrid, NH Collection Palacio de Tepa offers a luxurious retreat with a library and spa services like massages. Enjoy Mediterranean cuisine at Entre Letras restaurant, work out in the 24-hour gym or unwind with a drink at the bar.
VIP Access

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Spa
  • Parking available
  • Pet friendly
  • Non-smoking

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • 24-hour fitness center
  • Valet parking
  • 24-hour room service
  • Spa services
  • Massage/treatment rooms
  • Business center
  • 3 meeting rooms
  • 24-hour front desk
  • Car rentals on site

Feel at home (6)

  • Private bathroom
  • Television
  • Daily housekeeping
  • Coffee/tea maker
  • Blackout drapes/curtains
  • Elevator
The current price is $318
$349 total
includes taxes & fees
Sep 21 - Sep 22

Room options

Check availability for these dates

Tonight

Sep 16 - Sep 17
Check availability for tonight Sep 16 - Sep 17

Tomorrow

Sep 17 - Sep 18
Check availability for tomorrow Sep 17 - Sep 18
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Showing 9 of 9 rooms

View all photos for Family Room

1 bedroom, premium bedding, minibar, in-room safe

Family Room

Highlights

Soundproofed
Air conditioning
LCD TV
Pillow menu
Separate bedroom
Premium bedding
Blackout drapes/curtains
Eco-friendly toiletries
  • Sleeps 2
  • 1 King Bed and 1 Large Twin Bed OR 2 Twin Beds and 1 Large Twin Bed

View all photos for Deluxe Room (View)

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room (View)

9.6 out of 10
Exceptional
(8 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Pillow menu
Blackout drapes/curtains
Premium bedding
Separate bedroom
  • 25 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Junior Suite (View)

1 bedroom, premium bedding, minibar, in-room safe

Junior Suite (View)

Highlights

Soundproofed
Air conditioning
LCD TV
Pillow menu
Blackout drapes/curtains
Separate bedroom
Premium bedding
Eco-friendly toiletries
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed and 1 Large Twin Bed OR 1 Queen Bed and 1 Large Twin Bed

View all photos for Junior Suite (Extra Bed 2A + 1Ch with View)

1 bedroom, premium bedding, minibar, in-room safe

Junior Suite (Extra Bed 2A + 1Ch with View)

Highlights

Soundproofed
Air conditioning
LCD TV
Pillow menu
Blackout drapes/curtains
Separate bedroom
Premium bedding
Eco-friendly toiletries
  • 45 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed OR 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Junior Suite (Extra Bed 3 Ad with View)

1 bedroom, premium bedding, minibar, in-room safe

Junior Suite (Extra Bed 3 Ad with View)

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
LCD TV
Pillow menu
Blackout drapes/curtains
Separate bedroom
Premium bedding
Eco-friendly toiletries
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Bed OR 1 Queen Bed and 1 Large Twin Bed

View all photos for Family Room (2 Adults + 1 Child)

1 bedroom, premium bedding, minibar, in-room safe

Family Room (2 Adults + 1 Child)

Highlights

Soundproofed
Air conditioning
LCD TV
Pillow menu
Separate bedroom
Premium bedding
Blackout drapes/curtains
Eco-friendly toiletries
  • Sleeps 3
  • 1 Double Bed, 1 King Bed and 1 Large Twin Bed OR 2 Twin Beds and 1 Large Twin Bed

View all photos for Family Room (3 Adults)

1 bedroom, premium bedding, minibar, in-room safe

Family Room (3 Adults)

Highlights

Soundproofed
Air conditioning
LCD TV
Pillow menu
Separate bedroom
Premium bedding
Blackout drapes/curtains
Eco-friendly toiletries
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Bed OR 2 Twin Beds and 1 Large Twin Bed

View all photos for Deluxe Single Room, 1 Double Bed

Deluxe Single Room, 1 Double Bed | 1 bedroom, premium bedding, minibar, in-room safe

Deluxe Single Room, 1 Double Bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
LCD TV
Pillow menu
Separate bedroom
Premium bedding
Blackout drapes/curtains
Eco-friendly toiletries
  • 18 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Deluxe Room

Deluxe Room | 1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room

9.2 out of 10
Wonderful
(21 reviews)

Highlights

Soundproofed
Air conditioning
LCD TV
Pillow menu
Separate bedroom
Premium bedding
Blackout drapes/curtains
Eco-friendly toiletries
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

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About the neighborhood

Map
Calle de San Sebastián 2, Madrid, Madrid, 28012

What's nearby

  • Puerta del Sol - 3 min walk - 0.3 km
  • Plaza Mayor - 6 min walk - 0.6 km
  • Gran Via - 8 min walk - 0.7 km
  • Prado Museum - 9 min walk - 0.8 km
  • Royal Palace of Madrid - 13 min walk - 1.1 km

Getting around

  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 23 min drive
  • Madrid (XOC-Atocha Train Station) - 16 min walk
  • Atocha Cercanías Station - 17 min walk
  • Madrid Atocha Station - 18 min walk
  • Anton Martin Station - 3 min walk
  • Sol Station - 6 min walk
  • Tirso de Molina Station - 6 min walk

Restaurants

  • ‪La Rollerie - ‬2 min walk
  • ‪Ginger - ‬2 min walk
  • ‪Café Central - ‬1 min walk
  • ‪Zuppa - ‬1 min walk
  • ‪Viet Nam Restaurante - ‬1 min walk

About this property

NH Collection Palacio de Tepa

NH Collection Palacio de Tepa offers a fantastic location, putting you just a 5-minute walk from Puerta del Sol and Plaza de Santa Ana. Guests can indulge in massages and enjoy Mediterranean cuisine at Entre Letras, which is open for lunch and dinner. Other highlights at this luxurious hotel include a bar/lounge, a 24-hour fitness center, and a fitness center. Fellow travelers say great things about the helpful staff and location. Public transportation is just a short walk: Anton Martin Station is 3 minutes and Sol Station is 6 minutes.

At a glance

DONE

Hotel size

    • 83 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets allowed (dogs and cats only, 2 total, up to 55 lbs per pet)*
    • Service animals welcome
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
LOCAL_PARKING

Parking

    • Onsite valet parking (EUR 40 per day)
    • Offsite parking within 656 ft (EUR 40 per day)
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) 7:00 AM–10:30 AM on weekdays and 8:00 AM–11:30 AM on weekends
  • Restaurant
  • Bar/lounge
  • 24-hour room service
  • Water dispenser

Traveling with children

  • Children's menu

Working away

  • Business center
  • 3 meeting rooms
  • Conference space (646 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 2010
  • Safe-deposit box at front desk
  • Library
  • Television in common areas
  • 24-hour fitness center
  • Spa services
  • Massage/treatment rooms
  • At least 80% of food locally-sourced
  • Vegan dining options
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • At least 10% of profits reinvested in community & sustainability
  • Local culture & ecosystem education
  • 100% renewable energy
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Water dispenser
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Wheelchair accessible
  • Elevator
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Handrails in stairways
  • Well-lit path to entrance

Room amenities

Be entertained

  • MP3 docking station
  • 43-inch LCD TV
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding

Freshen up

  • Private bathroom
  • Bathtub only
  • Eco-friendly toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free newspapers
  • Phone

Food and drink

  • Reusable coffee/tea filters

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms and couples treatment room(s). Services include massages.

Dining

Entre Letras - This restaurant specializes in Mediterranean cuisine and serves lunch and dinner. A children's menu is available.

Awards and affiliations

The property is a member of Historic Hotels of the World.

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately EUR 30.90 for adults and EUR 30.90 for children

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 35 per pet, per night

Parking

  • Valet parking costs EUR 40 per day
  • Parking is available nearby and costs EUR 40 per day (656 ft away)

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a smoke detector on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, Union Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Also known as

Nh Palacio
Nh Palacio Tepa
Nh Palacio Tepa Hotel
Nh Palacio Tepa Hotel Madrid
Nh Palacio Tepa Madrid
NH Collection Palacio Tepa Hotel Madrid
NH Collection Palacio Tepa Hotel
NH Collection Palacio Tepa Madrid
NH Collection Palacio Tepa
Nh Palacio De Tepa Hotel Madrid
NH Collection Palacio de Tepa Hotel
NH Collection Palacio de Tepa Madrid
NH Collection Palacio de Tepa Hotel Madrid

Frequently asked questions

Does NH Collection Palacio de Tepa offer free cancellation for a full refund?

Yes, NH Collection Palacio de Tepa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at NH Collection Palacio de Tepa?

Yes, cats and dogs are welcome, with a limit of 2 total and maximum weight of 55 lbs per pet. There's a charge of EUR 35 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at NH Collection Palacio de Tepa?

Yes. Valet parking costs EUR 40 per day.

What are the check-in and check-out times at NH Collection Palacio de Tepa?

Check-in start time: 3 PM; Check-in end time: anytime. Check-out time is noon.

Is there an onsite casino at NH Collection Palacio de Tepa?

No, this hotel doesn't have a casino, but Casino de Madrid (7-min walk) and Casino Gran Via (11-min walk) are both nearby.

What is there to do at NH Collection Palacio de Tepa and nearby?

NH Collection Palacio de Tepa has a 24-hour fitness center and spa services.

Are there restaurants at or near NH Collection Palacio de Tepa?

Yes, Entre Letras offers Mediterranean cuisine.

What's the area around NH Collection Palacio de Tepa like?

NH Collection Palacio de Tepa is in Madrid Centro, a short 3-minute walk from Anton Martin Station and 4 minutes' walk from Puerta del Sol. Travelers say the area is walkable and good for shopping.

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Reviews

NH Collection Palacio de Tepa Reviews

9.2

Wonderful

9.6

Cleanliness

9.6

Location

9.4

Staff & service

9.0

Eco-friendliness

9.2

Property conditions & facilities

What guests liked

  • The breakfast was exceptional with a wonderful spread of continental options and an à la carte menu. (17 reviews)
  • The property is located in a great spot with many dining and shopping options nearby. (3 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Location
Service staff
Room
Breakfast
Bathroom
Bed
Restaurant
Lobby
Shopping center
Upgrade

Reviews

10/10 Exceptional

Great hotel reception team service. Very polite and helpful staff. The room I had was bright and spacious, even though it was a little noisy outside.
Zekun, 1-night trip

10/10 Exceptional

Amazing experience, clean room and comfortable
2-night trip

4/10 Fair

nice tiny place

I felt the rooms were super small for 3 adult people. The bathroom was really really small
Scott, 1-night trip

10/10 Exceptional

Staff were awesome and fun. Good energy. Great location. Perfect Madrid stopover.
Mark, 1-night trip

10/10 Exceptional

Excellent location, spacious rooms and great breakfast
Adriana, 2-night trip

10/10 Exceptional

Great stay

Excellent option to stay in Madrid. Great location, comfortable rooms and delicious breakfast. Everything you need!
4-night trip

10/10 Exceptional

Great property and location.
Felipe, 1-night trip

10/10 Exceptional

Amazing stay and staff! Perfect location.
Gordon, 5-night trip

6/10 Good

The AC in the room was not working properly. Madrid is HOT and the regulations that you cannot handle your own temperature socks.
BRUNO, 1-night trip

10/10 Exceptional

Wonderful staff and great location , enjoyed our stay
Sunil, 2-night trip

10/10 Exceptional

very nice the location no super busy
Elina, 2-night trip

10/10 Exceptional

Would stay again for sure

Clean and renovated, staff very friendly. Close to everything.
rodrigo feher da, 3-night trip

10/10 Exceptional

Amazingly comfortable stay

Great service from the check in to the check out. Comfortable rooms and great breakfast. Highly reccomend.
Daniel, 2-night trip

10/10 Exceptional

Great hotel, great location and friendly staff
Guillermo, 2-night trip

10/10 Exceptional

Great location!
María Cristina, 3-night trip

8/10 Very good

Perfect location
elena daniela, 2-night trip

10/10 Exceptional

Great location. The hotel and the rooms are kept very clean. The guest relations woman stood out. But everyone was very friendly.
Steven, 9-night trip

10/10 Exceptional

Great location. Very helpful staff. Grateful for the free room upgrade.
banafsheh, 2-night trip

10/10 Exceptional

Only stayed for a night but the room was great, hotel staff even gave us a free upgrade! The location was amazing, easy to get around, and I would definitely stay there again.
Alex, 1-night trip

10/10 Exceptional

Nice hotel in a very central area in historic district area. Staff is attentive to guests requests and morning breakfast was delicious.
William, 1-night trip

8/10 Very good

Great location, lovely hotel - some lovely touches but not quite 5 star. Expensive for what it is … but highly recommend and will happily return
Robina, 2-night trip

10/10 Exceptional

Beautiful hotel and wonderful staff. Conveniently located located at the heart of Madrid, but yet quiet. Walkable to all major sites.
Caroline, 3-night trip

10/10 Exceptional

This is an exemplary property with amazing staff. Clean, great location and wonderful amenities. Highly recommend! A great part of a long-awaited family location.
Mary, 3-night trip

10/10 Exceptional

Excellent hotel in the heart of Madrid. Great staff, service and location.
Vernon, 2-night trip

10/10 Exceptional

Spacious room and comfortable bed. Good location to city center activities.
Adina, 1-night trip