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The Ritz-Carlton, Suzhou

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The Ritz-Carlton, Suzhou is a great choice for a stay in Suzhou. Guests can be pampered with massages at the spa and grab a bite to eat at one of the 3 restaurants. Other highlights at this luxurious hotel include an indoor pool, a 24-hour fitness center, and a garden. The property is just a short walk to public transportation: Sanxiang Square Station is 12 minutes and Tongjingbei Lu Station is 14 minutes.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Free parking
  • Free WiFi
  • Restaurant
  • Air conditioning

Main amenities (12)

  • Housekeeping (on request)
  • 3 restaurants
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • 24-hour fitness center
  • 24-hour room service
  • Train station pick-up service
  • Train station drop-off service
  • 24-hour front desk
  • Air conditioning
  • Garden

Feel at home (6)

  • Free cribs/infant beds
  • Private bathroom
  • Separate bathtub and shower
  • Television
  • Garden
  • Espresso maker
The current price is $216
$252 total
includes taxes & fees
Aug 31 - Sep 1

Room options

Available filters for rooms
Showing 17 of 17 rooms

View all photos for Club Deluxe Suite, City View, King Bed

A modern hotel room with a large bed, a chair, and a view of city buildings through large windows.

Club Deluxe Suite, City View, King Bed

  • 86 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Club Panorama Room, Gusu View, Double Beds

A modern room with a large window, a round table with a plant, and a sofa.

Club Panorama Room, Gusu View, Double Beds

  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free WiFi

View all photos for Club Panorama Room, Gusu View, King Bed

A modern living room with a sofa, armchair, and a coffee table with books and a plant.

Club Panorama Room, Gusu View, King Bed

  • 48 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Club Room, City View, Double Beds

A modern hotel room with two beds, a sofa, a small table, and a large window offering a city view.

Club Room, City View, Double Beds

  • 50 sq m
  • Sleeps 3
  • 2 Double Beds
  • Free WiFi

View all photos for Club Premier Suite, Gusu View, King Bed

A modern living room with a sofa, a coffee table, a chair, and a view of a cityscape through large windows.

Club Premier Suite, Gusu View, King Bed

  • 86 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Club Panorama Studio Room, Gusu View, King Bed

A modern hotel room with large windows offering a city view, a central column, and contemporary furniture.

Club Panorama Studio Room, Gusu View, King Bed

  • 86 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Club Room, City View, King Bed

A hotel room with a large bed, a sofa, a small table, and a view of tall buildings through large windows.

Club Room, City View, King Bed

  • 50 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, City View, Double Beds

A modern hotel room with two beds, a sofa, a small table, and a large window offering a city view.

Deluxe Room, City View, Double Beds

  • 50 sq m
  • Sleeps 3
  • 2 Double Beds
  • Free WiFi

View all photos for Deluxe Room, City View, King Bed

A hotel room with a large bed, a sofa, a small table, and a view of tall buildings through large windows.

Deluxe Room, City View, King Bed

10.0 out of 10
Exceptional
(1 review)
  • 50 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Panorama Room, Gusu View, King Bed

A modern living room with a sofa, armchair, and a coffee table with books and a plant.

Panorama Room, Gusu View, King Bed

  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Panorama Room, Gusu View, Double Beds

A modern room with a large window, a round table with a plant, and a sofa.

Panorama Room, Gusu View, Double Beds

  • 48 sq m
  • Sleeps 3
  • 2 Double Beds
  • Free WiFi

View all photos for Premier Suite, Gusu View, King Bed

A modern living room with a sofa, a coffee table, a chair, and a view of a cityscape through large windows.

Premier Suite, Gusu View, King Bed

  • 86 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Premier Room, Gusu View, Double Beds

A hotel room with two beds, a sofa, a round table, and a large window offering a city view.

Premier Room, Gusu View, Double Beds

  • 50 sq m
  • Sleeps 3
  • 2 Double Beds
  • Free WiFi

View all photos for Premier Room, Gusu View, King Bed

A modern hotel room with a large bed, a seating area with a table, and a view of a cityscape through large windows.

Premier Room, Gusu View, King Bed

  • 50 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Panorama Studio Room, Gusu View, King Bed

A modern hotel room with large windows offering a city view, a central column, and contemporary furniture.

Panorama Studio Room, Gusu View, King Bed

  • 85 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Suite, City View, King Bed

A modern hotel room with a large bed, a chair, and a view of city buildings through large windows.

Deluxe Suite, City View, King Bed

  • 85 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Club Suite, 1 King Bed, Non Smoking

A modern hotel room with a large bed, a small round table with a plant, and a view of tall buildings through floor-to-ceiling windows.

Club Suite, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed
  • Free WiFi

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includes taxes & fees
Aug 23 - Aug 24
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About the neighborhood

Map
369 Guangji South Road, Suzhou, Jiangsu, 215000

What's nearby

  • Suzhou Canal Park - 1 min drive - 1.6 km
  • West Garden Temple - 2 min drive - 2.2 km
  • Suzhou City Moat - 3 min drive - 3.0 km
  • Hanshan Temple - 3 min drive - 3.4 km
  • Shantang Street - 4 min drive - 3.6 km

Getting around

  • Wuxi (WUX-Shuofang) - 42 min drive
  • Suzhou Railway Station - 18 min drive
  • Suzhou New District Railway Tram Stop - 20 min drive
  • Yixing High-Speed Railway Station - 30 min drive
  • Sanxiang Square Station - 12 min walk
  • Tongjingbei Lu Station - 14 min walk
  • Xihuan Lu Station - 19 min walk
  • Train station drop-off (surcharge)
  • Train station pick-up (surcharge)

Restaurants

  • ‪Alkanna - ‬3 min drive
  • ‪三出山 - ‬3 min drive
  • ‪哥哥の深夜食堂 - ‬2 min drive
  • ‪Ah Ma Handmade - ‬3 min drive
  • ‪Starbucks 苏州锦华苑店 - ‬3 min drive

About this property

The Ritz-Carlton, Suzhou

  • The Ritz-Carlton, Suzhou is a great choice for a stay in Suzhou. Guests can be pampered with massages at the spa and grab a bite to eat at one of the 3 restaurants. Other highlights at this luxurious hotel include an indoor pool, a 24-hour fitness center, and a garden. The property is just a short walk to public transportation: Sanxiang Square Station is 12 minutes and Tongjingbei Lu Station is 14 minutes.

At a glance

DONE

Hotel size

    • 190 rooms
    • Arranged over 18 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Late check-in subject to availability
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Guests driving to the property should contact this property in advance (e.g., directions)
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 500+ Mbps (good for 6+ people or 10+ devices))
LOCAL_PARKING

Parking

    • Free onsite self parking
DONE

Transfers

    • Train station shuttle on request (available at scheduled times)
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • 3 restaurants
  • 24-hour room service

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • 1 building/tower
  • Built in 2025
  • Garden
  • 24-hour fitness center
  • An indoor pool
  • Full-service spa
  • Locally-owned & organized tours & activities

Accessibility

  • Elevator
  • Elevator door width (inches): 1
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Accessible bathtub
  • Well-lit path to entrance

Room amenities

Be entertained

  • 60-inch TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Espresso maker
  • Bathrobes and slippers
  • Iron/ironing board
  • Window screens

Sleep well

  • Pillow menu
  • Blackout drapes/curtains
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • In-room massage
  • Individually decorated

Freshen up

  • Private bathroom
  • Separate bathtub and shower
  • Rainfall showerhead
  • Bidet
  • Soap and shampoo
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Free WiFi (speed of 500+ Mbps (good for 6+ people or 10+ devices))
  • Phone

Food and drink

  • Meal delivery service
  • Dining table

More

  • Housekeeping on request
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately CNY 198 per person

Children & extra beds

  • Rollaway beds are available for CNY 408 per night

Pets

  • Service animals exempt from fees

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards, mobile payments and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, JCB International, Union Pay
Mobile payment options include: Alipay and WeChat Pay.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Property class

Property class, provided by our rating system, is based on property type, amenities, and services.

Also known as

The Ritz-Carlton, Suzhou Hotel
The Ritz-Carlton, Suzhou Suzhou
The Ritz-Carlton, Suzhou Hotel Suzhou

Frequently asked questions

Is there a pool at The Ritz-Carlton, Suzhou?

Yes, there's an indoor pool.

Are pets allowed at The Ritz-Carlton, Suzhou?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at The Ritz-Carlton, Suzhou?

Yes, there's free self parking.

What are the check-in and check-out times at The Ritz-Carlton, Suzhou?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon.

What is there to do at The Ritz-Carlton, Suzhou and nearby?

The Ritz-Carlton, Suzhou has a spa and an indoor pool, as well as a 24-hour fitness center and a garden.

Are there restaurants at or near The Ritz-Carlton, Suzhou?

Yes, there are 3 onsite restaurants.

What's the area around The Ritz-Carlton, Suzhou like?

The Ritz-Carlton, Suzhou is in Gusu District, a short 15-minute walk from Suzhou Canal Park.

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