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CASA TORTUGA 5Th. Ave

2.0 star property
Hotel with spa, near Playa del Carmen Main Beach

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Photo gallery for CASA TORTUGA 5Th. Ave

Front of property
Living area
Spa
Living area
Family Suite, Multiple Beds, Garden View | 1 bedroom, free WiFi, bed sheets
CASA TORTUGA 5Th. Ave offers a fantastic location, putting you just a 5-minute walk from Playa del Carmen Main Beach and Quinta Avenida. Guests can be pampered with massages at the spa. Also, Playacar Beach and Playa del Carmen Maritime Terminal are within just a 10-minute walk.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Spa
  • 24/7 front desk
  • Pet friendly
  • Air conditioning
  • Free WiFi

Main amenities (9)

  • Daily housekeeping
  • Near the beach
  • Full-service spa
  • Free beach club nearby
  • Beach bar
  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Lockers available
The current price is $18
$25 total
includes taxes & fees
Oct 10 - Oct 11

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Deluxe Suite, Garden View

Deluxe Suite, Garden View | 1 bedroom, free WiFi, bed sheets

Deluxe Suite, Garden View

8.6 out of 10
Excellent
(8 reviews)

Highlights

Air conditioning
Separate bedroom
Private bathroom
Daily housekeeping
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed, Garden View

Junior Suite, 1 King Bed with Sofa bed, Garden View | 1 bedroom, free WiFi, bed sheets

Junior Suite, 1 King Bed with Sofa bed, Garden View

8.0 out of 10
Very good
(3 reviews)

Highlights

Air conditioning
Separate bedroom
Private bathroom
Living room
Daily housekeeping
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Family Suite, Multiple Beds, Garden View

Family Suite, Multiple Beds, Garden View | 1 bedroom, free WiFi, bed sheets

Family Suite, Multiple Beds, Garden View

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Separate bedroom
Private bathroom
Living room
Daily housekeeping
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed

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The price is $31
$41 total
includes taxes & fees
Oct 13 - Oct 14
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About the neighborhood

Map
5th Avenida, Entre Calle 8 y Calle 10, Playa del Carmen, QROO, 77710

What's nearby

  • Quinta Avenida - 1 min walk - 0.0 km
  • Playa del Carmen Main Beach - 5 min walk - 0.4 km
  • Mamitas Beach - 9 min walk - 0.8 km
  • Playa del Carmen Maritime Terminal - 11 min walk - 1.0 km
  • Playacar Beach - 11 min walk - 1.0 km

Getting around

  • Cancun Intl. Airport (CUN) - 53 min drive
  • Tulum Intl. Airport (TQO) - 96 min drive
  • Cozumel Intl. Airport (CZM) - 12.2 miles/19.6 km

Restaurants

  • ‪Cervecería Chapultepec - ‬1 min walk
  • ‪Fah Restaurant Bar - ‬1 min walk
  • ‪Mi Jardin Secreto - ‬1 min walk
  • ‪Restaurante Tropical - ‬1 min walk
  • ‪La Cochi-loka - ‬1 min walk

About this property

CASA TORTUGA 5Th. Ave

CASA TORTUGA 5Th. Ave offers a fantastic location, putting you just a 5-minute walk from Playa del Carmen Main Beach and Quinta Avenida. Guests can be pampered with massages at the spa. Also, Playacar Beach and Playa del Carmen Maritime Terminal are within just a 10-minute walk.

At a glance

DONE

Hotel size

    • 11 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Late check-in subject to availability
    • Minimum check-in age: 15
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 15
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets allowed*
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
LOCAL_PARKING

Parking

    • Offsite parking within 328 ft (USD 6 per day)
    • Street parking available
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Beach bar

What to do

  • Shopping
  • Free beach club nearby
  • Beach nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance

Facilities

  • Full-service spa
  • Lockers available

Accessibility

  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 39
  • Front entrance ramp
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

Room amenities

Home comfort

  • Air conditioning (climate-controlled)

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Soap and shampoo
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))

More

  • Daily housekeeping

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, spa. Services include massages.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

Fees & policies

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 10 per pet, per day

Parking

  • Parking is available nearby and costs USD 6 per day (328 ft away)

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision

Policies

This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express

Also known as

CASA TORTUGA 5Th. Ave Hotel
CASA TORTUGA 5Th. Ave Playa del Carmen
CASA TORTUGA 5Th. Ave Hotel Playa del Carmen

Frequently asked questions

Are pets allowed at CASA TORTUGA 5Th. Ave?

Yes, pets are welcome. There's a charge of USD 10 per pet, per day. Service animals are exempt from fees.

Is parking offered on site at CASA TORTUGA 5Th. Ave?

No, unfortunately, but there's street parking available.

What are the check-in and check-out times at CASA TORTUGA 5Th. Ave?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon.

Is there an onsite casino at CASA TORTUGA 5Th. Ave?

No, this hotel doesn't have a casino, but Riviera Gran Casino (4-min walk) is nearby.

What is there to do at CASA TORTUGA 5Th. Ave and nearby?

CASA TORTUGA 5Th. Ave has a spa.

What's the area around CASA TORTUGA 5Th. Ave like?

CASA TORTUGA 5Th. Ave is located near Playa del Carmen Main Beach in Downtown Playa del Carmen, a short 1-minute walk from Quinta Avenida and 8 minutes' walk from Playacar Beach.

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Reviews

CASA TORTUGA 5Th. Ave Reviews

8.0

Very Good

7.8

Cleanliness

7.4

Amenities

7.8

Staff & service

8.0

Eco-friendliness

7.6

Property conditions & facilities

Reviews

8/10 Very good

I loved the location of the property.
Regina, 3-night trip

8/10 Very good

Nice Area.
William, 2-night trip

10/10 Exceptional

Liked that the rooms were newly refurbished, and everything was new and clean and very comfortable
MARIO, 1-night trip

6/10 Good

The property is well located on 5th avenue
Ana Maria, 2-night trip

8/10 Very good

Good

Its a very nice Hotel, well located and confort enough.
Abdias, 1-night trip

10/10 Exceptional

Okay
Felipa, 7-night trip

2/10 Poor

Upon arrival in the room,we noticed an overpowering bleach smell along with a mold smell. We looked around and there was mold along the bathroom and closet walls. We decided then and there to go find another hotel.
Thomas W, 4-night trip

8/10 Very good

employee took airpods

great value and location. my only complaint is i left my airpods in the room along with a charging block and cord. since im able to track my airpods, when i couldn’t find them a couple of hours after leaving the hotel i found out that they are in a neighborhood in Cancun. obviously an employee grabbed them and took them home rather than waiting to see if they were reported missing.
Kyle, 1-night trip

6/10 Good

Lugar con buena ubicación, pero mucho ruido en la noche. Para subir a otros pisos es por escalera, es muy reducida y es difícil manipular equipaje a través de esta.
Ricardo, 1-night trip

8/10 Very good

Me recibieron tarde, si hay personal atendiendo Recepción. El cuarto (3) amplio, con refri, pero el baño si necesitaba atención de pintura y por su diseño tiraba mucha agua hay que tener cuidado, yo pedí toallas extras y las usé de tapete y ahí nos percatamos de algo y en general todo el piso, estaba lleno de pelos … Tanto en en baño como en el cuarto. Muchos.
José, 1-night trip

10/10 Exceptional

Buena relación calidad/precio y excelente ubicació

Excelente estancia. Es la tercera vez que me hospedo ahí.
Cecilia, 1-night trip

6/10 Good

Uriel, 1-night trip

6/10 Good

Sania, 3-night trip

2/10 Poor

No fui al viaje. Hice el booking equivocado. Perdí el dinero. En otra oportunidad.
Marcos, 1-night trip

10/10 Exceptional

Itzel, 1-night trip

10/10 Exceptional

Patricia, 2-night trip

10/10 Exceptional

Lizbeth, 2-night trip

6/10 Good

El lugar es como en las fotos. Puntos buenos: espacio amplio, limpio, buena ubicación. Puntos a mejorar: estaban remodelando o algo asi y a las 8 am se empezo a escuchar mucho ruido de martillos y trabajos de construcción, la ventana no cerraba bien y se meten los mosquitos, hay mucha luz en el exterior y se ve mucha luz toda la noche, ademas de todos los ruidos externos. No tiene estacionamiento y debes quedarte afuera y pagar parquimetro
Norma, 2-night trip

8/10 Very good

Pleasant boutique hotel. Loved the that
Isabel, 3-night trip

10/10 Exceptional

Cómodo, buena
Patricia, 1-night trip

8/10 Very good

Brandon Antonio, 5-night trip

10/10 Exceptional

Súper padre todo
Tania, 3-night trip

6/10 Good

Muy agradable, los staffs son muy amable. Solo olores un poco feos del baño. Pero los de más excelente.
TMK, 1-night trip

10/10 Exceptional

Salvador Gerardo, 1-night trip

10/10 Exceptional

Me encanto el hotel solo le hace falta tener alberca y sería perfecta sin duda recomendaría casa tortuga
Melissa Alejandra Chavez, 5-night trip