Metropolitan Cultural Convention Centre of Quindío - 26 min drive - 20.1 km
Getting around
Armenia (AXM-El Eden) - 84 min drive
Pereira (PEI-Matecaña Intl.) - 85 min drive
Cartago (CRC-Santa Ana) - 137 min drive
Manizales (MZL-La Nubia) - 175 min drive
Restaurants
Restaurante Donde Laurita en Salento - 2 min walk
Concreto Cafe - 1 min walk
Kafe del Alma - 2 min walk
Parrilla y vinos Juan Esteban - 3 min walk
La Mojitería - 1 min walk
About this property
Casa Serafin Hotel
Casa Serafin Hotel puts you just a 5-minute drive from Cocora Valley. Free perks include WiFi and full breakfast daily between 7:30 AM and 10:00 AM.
Languages
Spanish
At a glance
DONE
Hotel size
8 rooms
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 15
Check-out time is noon
DONE
Special check-in instructions
The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 15
DONE
Children
Parents must have child's birth certificate and photo ID*
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Pets
Pets allowed (dogs only)*
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
LOCAL_PARKING
Parking
No onsite parking
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Free full breakfast each morning 7:30 AM–10:00 AM
Services
Front desk (limited hours)
Laundry facilities
Luggage storage
Room amenities
Freshen up
Private bathroom
Stay connected
Free WiFi (speed of 250+ Mbps (good for 3–5 people or up to 10 devices))
More
Daily housekeeping
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).
Renovations and closures
This property is closed from September 10 2025 to September 15 2025 (dates subject to change).
Children & extra beds
If you are traveling with a child, your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Pets
Pets are allowed for an extra charge of COP 30000 per pet, per stay
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property does not have elevators.
This property accepts cash.
Property Registration Number 131985
Also known as
Casa Serafin Hotel Hotel
Casa Serafin Hotel Salento
Casa Serafin Hotel Hotel Salento
Frequently asked questions
Is Casa Serafin Hotel currently open?
This property is closed from September 10 2025 to September 15 2025 (dates subject to change).
Are pets allowed at Casa Serafin Hotel?
Yes, dogs are welcome. There's a charge of COP 30000 per pet, per stay.
Is parking offered on site at Casa Serafin Hotel?
Sorry, there's no onsite parking at Casa Serafin Hotel.
What are the check-in and check-out times at Casa Serafin Hotel?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon.
What's the area around Casa Serafin Hotel like?
Casa Serafin Hotel is in the heart of Salento, a short 1-minute walk from Calle Real and 4 minutes' walk from Mirador Alto de la Cruz.
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Casa Serafin Hotel Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
8.0/10
Staff & service
7.8/10
Amenities
8.8/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
10/10 Excellent
Jul 21, 2025
Location was amazin!! Everything was super clean!!
Laura
Laura, 2-night trip
10/10 Excellent
Jul 28, 2025
This property is beautiful newly remodeled with wonderful details. Staff is very nice and accommodating. It is located right on the main street in Salento: Calle Real. You have shopping and restaurants for several blocks.
Priscilla
Priscilla, 2-night trip
10/10 Excellent
Jul 9, 2025
The property is well located. The customer service was great. Try not to stay in the room nearby the street am because it’s hard to sleep at night with the noise from outside.
Maria
Maria, 2-night trip
6/10 Okay
Aug 3, 2025
Perfect location! It was easy to come and go which was perfect when we wanted to drop off shopping bags.
You must bring wash cloths with you as they only provide towels. If you're planning on getting rest, this isn't the place for you as it is extremely loud all hours of the night. Although the room didn't get too hot, there is no fans or air control in the room. You have to ask to use an iron and it is shared with everyone staying at the hotel. If you need more toilet paper or fresh towels, you must ask for them.
My son was really disappointed that he was unable to sleep on the top bunks because of there being many dead bugs up there. The shower floor was pretty gross and the room floor needed a good mopping. House keeping did come by but unfortunately the shower floor remained the same so I'd advise packing shower shoes.
The "front desk" is almost non existent. Once you find someone who works there, be sure to get their number for WhatsApp in case you need anything.
Breakfast was good. The staff were so kind and resourceful. They were very helpful. The rooms do look like the photos.
Nia
Nia, 2-night trip
2/10 Terrible
Aug 7, 2025
I booked and prepaid for the property via Expedia 2 months back but upon arrival they didn’t accepted the booking at night. This was insane as I had to wiggle around to find a place to stay at night.
Next day after lot of back and forth they gave me a small room to stay. Very bad experience
sanjeeban
sanjeeban, 2-night trip
10/10 Excellent
Jun 23, 2025
Todo muy bonito y limpio
Jorge
Jorge, 2-night trip
10/10 Excellent
Jun 22, 2025
Muy buena ubicación e instalaciones. Las habitaciones son amplias y cómodas. Check in y check out fácil y excelente atención y servicio.
Carolina
Carolina, 1-night trip
10/10 Excellent
May 4, 2025
ESPECTACULAR SITIO
Fue un experiencia inolvidable, la atención super amable, el hotel super cuidado parece nuevo, pareciera que lo estábamos estrenando
Las habitaciónes, ropa de cama y baños, toallas, todo extremadamente limpio
Volvería y lo recomendaría 100%
Para mí es el mejor hotel de Salento
Super ubicado en la calle principal
LUIS
LUIS, 1-night trip
10/10 Excellent
Mar 24, 2025
Muy lindo Hotel, limpio y personal muy amable. Es en la calle principal entonces hay ruido. Muy recomendado.