I stayed 2 nights here this week, and the room was very clean and comfortable, though small. The hotel however really needs to up its service. There are no staff on site. I was not given a room key code until I arrived at 7pm and could not find any open door or any staff, not get into my room. Fortunately I had my cell phone and could call. A staff member answered and immediately gave me a key code. But there are on these doors two types of locks; she had to tell me to use the interior one instead of the really obvious one on the outside. That worked fine until the next morning when I didn't know how to lock the door, so it was unlocked all day, but with no mishap. The next day I figured out how to lock the key box. The online registration really needs to come with an explanation of the key box for people unfamiliar with such. And the online registration really must come with the key code, rather than the customer having to call to get the code while standing in the parking lot outside the door.The second night I was there a man travelling from Germany had a similar experience, and was trying to use the keycode on the outside lock rather than the inside one. Who knows to look for the inside lock? So having taken an Uber to get there, which was gone, he was stuck there trying to get in with no instructions, no answer to the hotel phone, and no other guests except me, who helped him.
Finally, there is no open onsite restaurant, though the website advertises it.
