OTARU RETREAT KURAMURE by Onko Chishin

Property class: 4.5
Riverfront ryokan with restaurant, near Asari River Onsen Ski Area

Choose dates to view prices

OTARU RETREAT KURAMURE by Onko Chishin features a nightclub and puts you within a 10-minute walk of Asari River Onsen Ski Area. The coffee shop/cafe is perfect for a bite to eat, and you can unwind with a drink at the bar/lounge or visit the sauna for a relaxing end to the day. This luxurious ryokan is also within a short drive of Otaru Canal and Ski Village Asari.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free parking
  • Free WiFi
  • Air conditioning
  • Bar
  • Non-smoking

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Nightclub
  • Breakfast available
  • Free area shuttle
  • Free train station pick-up
  • Free train station drop-off
  • Free ferry terminal shuttle
  • Free bus station shuttle
  • Sauna
  • Room service
  • Coffee shop/cafe

Feel at home (6)

  • Refrigerator
  • Private bathroom
  • Private hot tub
  • Separate bathtub and shower
  • Living room
  • Television
The current price is $381
$461 total
Oct 27 - Oct 28

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Suite with Semi-Open-Air Onsen

A modern room with a large window, two black chairs, a round table, and pendant lights.

Suite with Semi-Open-Air Onsen

10.0 out of 10
Exceptional
(1 review)
  • River view
  • 72 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Trundle Bed
  • Free wired internet

View all photos for Four-Bed Suite with Semi-Open-Air Onsen

A modern interior with a wooden floor, a dark ceiling, and a large window overlooking a snowy landscape.

Four-Bed Suite with Semi-Open-Air Onsen

  • River view
  • 72 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons
  • Free wired internet

View all photos for Junior Suite with Semi-Open-Air Onsen

A room with a large window, two chairs, a table, and a television.

Junior Suite with Semi-Open-Air Onsen

10.0 out of 10
Exceptional
(1 review)
  • 68 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds, 1 Twin Trundle Bed and 2 Twin Sofa Beds
  • Free wired internet

View all photos for Japanese-Western Suite with Semi-Open-Air Onsen

A modern interior with a large window, a flat-screen TV, and a minimalist design.

Japanese-Western Suite with Semi-Open-Air Onsen

  • 70 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds and 2 Twin Futons
  • Free wired internet

View all photos for Japanese-Western Maisonette Room with Semi-Open-Air Onsen

A modern living room with a large window, a flat-screen TV, a wooden table, and a staircase.

Japanese-Western Maisonette Room with Semi-Open-Air Onsen

  • 68 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons
  • Free wired internet

View all photos for Japanese-Western Maisonette Room with Private Onsen

A modern living room with a staircase, a sofa, a coffee table, and a large window with a view of a snowy landscape.

Japanese-Western Maisonette Room with Private Onsen

  • 69 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds, 1 Twin Trundle Bed and 1 Twin Futon
  • Free wired internet

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About the neighborhood

Map
2-685, Asarigawa Onsen, Hokkaido, Otaru, Hokkaido, 047-0154

What's nearby

  • Ski Village Asari - 3 min walk - 0.3 km
  • Asarigawa Hot Spring - 5 min walk - 0.4 km
  • Asari River Onsen Ski Area - 6 min walk - 0.6 km
  • Asari Sky Loop - 16 min walk - 1.3 km
  • Otarunai Lake - 5 min drive - 2.4 km

Getting around

  • Sapporo Okadama Airport (OKD) - 47 min drive
  • New Chitose Intl. Airport (CTS) - 85 min drive
  • Hassamu Station - 23 min drive
  • Hassamuchuo Station - 23 min drive
  • Hoshimi Station - 24 min drive
  • Free area shuttle
  • Free train station pick-up
  • Free train station drop-off
  • Free ferry terminal shuttle
  • Free bus station shuttle

Restaurants

  • ‪回転寿司 魚一心 小樽店 - ‬7 min drive
  • ‪美園 ウイングベイ小樽店 - ‬7 min drive
  • ‪テラスブラッセリー - ‬7 min drive
  • ‪Cocoro - ‬7 min drive
  • ‪マクドナルド - ‬7 min drive

About this property

OTARU RETREAT KURAMURE by Onko Chishin

  • OTARU RETREAT KURAMURE by Onko Chishin features a nightclub and puts you within a 10-minute walk of Asari River Onsen Ski Area. The coffee shop/cafe is perfect for a bite to eat, and you can unwind with a drink at the bar/lounge or visit the sauna for a relaxing end to the day. This luxurious ryokan is also within a short drive of Otaru Canal and Ski Village Asari.

At a glance

Hotel size

    • 19 rooms
    • Arranged over 2 floors

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: 7 PM
    • Minimum check-in age: 18
    • Check-out time is 11 AM

Special check-in instructions

    • This property offers transfers from the ferry terminal, train station, and bus station; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
    • The front desk is open daily from 3:00 PM - 11:00 PM
    • Front desk staffed during limited hours
    • This property doesn't offer after-hours check-in
    • Guests driving to the property should contact this property in advance (e.g., directions)
    • For any questions, please contact the property using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
    • Guests with dietary restrictions or food allergies should contact this property in advance.

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • Children aged 6 and younger eat free breakfast
    • No cribs (infant beds)

Pets

    • Pets not allowed

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)) and wired internet access in rooms

Parking

    • Free uncovered onsite self parking

Transfers

    • Free train station shuttle on request (available 24 hours)*
    • Free ferry terminal shuttle*
    • Free bus station shuttle

Offsite

    • Free area shuttle within 12 kilometers

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Local cuisine breakfast (surcharge) each morning 8:00 AM–9:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Private dining
  • Kaiseki meal
  • Room service (limited hours)

Traveling with children

  • Free local shuttle
  • Children's books

What to do

  • Downhill skiing nearby
  • Snowboarding nearby

Services

  • Front desk (limited hours)
  • Concierge services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 2002
  • Safe-deposit box at front desk
  • Terrace
  • Library
  • Nightclub
  • Sauna

Accessibility

  • Accessible train station shuttle

Room amenities

Be entertained

  • 19-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Air conditioning and heating
  • Electric kettle
  • Iron/ironing board (on request)

Sleep well

  • Down comforter
  • Bed sheets provided

What to enjoy

  • Private indoor hot tub
  • In-room massage
  • Individually furnished and decorated
  • Separate living room

Freshen up

  • Private bathroom
  • Spring water bathtub
  • Separate bathtub and shower
  • Electronic bidet
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi (speed of 250+ Mbps (good for 3–5 people or up to 10 devices)) and free wired internet
  • Phone

Food and drink

  • Refrigerator
  • Free bottled water
  • Children's dinnerware
  • Highchair
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe
  • Tatami (woven mat floors)
  • Fusuma (room partition)

Special features

Dining

Onsite venue - This restaurant specializes in Japanese cuisine and serves breakfast and dinner.
CLARTE - This bar serves light fare only.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

  • Local cuisine breakfast is offered for an extra charge of approximately JPY 4400 for adults and JPY 4400 for children

Policies

Extra-person charges may apply and vary depending on property policy.
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Kuramure
Kuramure Inn
Kuramure Inn Otaru
Kuramure Otaru
Kuramure Hotel Otaru
Kuramure Otaru, Hokkaido
Kuramure Otaru
Kuramure Otaru
Kuramure Ryokan
Kuramure Ryokan Otaru

Frequently asked questions

Does OTARU RETREAT KURAMURE by Onko Chishin offer free cancellation for a full refund?

Yes, OTARU RETREAT KURAMURE by Onko Chishin does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at OTARU RETREAT KURAMURE by Onko Chishin?

Sorry, pets aren't allowed.

Is parking offered on site at OTARU RETREAT KURAMURE by Onko Chishin?

Yes, there's free self parking.

What are the check-in and check-out times at OTARU RETREAT KURAMURE by Onko Chishin?

Check-in start time: 3 PM; Check-in end time: 7 PM. Check-out time is 11 AM.

What is there to do at OTARU RETREAT KURAMURE by Onko Chishin and nearby?

Have fun with nearby winter activities like downhill skiing, snowboarding, and sledding. Enjoy amenities like a nightclub and a sauna.

Are there restaurants at or near OTARU RETREAT KURAMURE by Onko Chishin?

Yes, there's an onsite restaurant that offers Japanese cuisine.

Does OTARU RETREAT KURAMURE by Onko Chishin have rooms with private hot tubs?

Yes, each room has a private indoor hot tub and a spring water bathtub.

What's the area around OTARU RETREAT KURAMURE by Onko Chishin like?

OTARU RETREAT KURAMURE by Onko Chishin is located by the river, a short 3-minute walk from Asarigawa Hot Spring and 11 minutes' walk from Ski Village Asari.

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Reviews

OTARU RETREAT KURAMURE by Onko Chishin Reviews

9.2

Wonderful

9.6

Cleanliness

7.4

Location

9.4

Staff & service

9.2

Property conditions & facilities

Guest review summary

What guests liked

  • The restaurant served amazing food, cooked with fresh ingredients, and offered a superb presentation. (9 reviews)
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From real guest reviews summarized by AI.
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Popular mentions

Food
Service staff
Room
Neighborhoods

Reviews

Verified review

10/10 Exceptional

Great staff, lovely design and beautiful setting.
Verified review

10/10 Exceptional

Incredibly relaxing onsen and an excellent dining experience in your own private dining room. A great retreat.
Verified review

10/10 Exceptional

Very good service from staff
Verified review

10/10 Exceptional

Very cool Stay! We loved the kids futon!!😍 Deep dive into the Japanese culture. Everything was super interesting and we can’t wait to be back. Foods were delicious and Location nice next to Asari Ski resort. ありがとうございます！
View from onsen room!!
Breakfast
So much snow !!
Asari ski view from room
Verified review

10/10 Exceptional

The property is properly located at a quite neighborhood for people looking for privacy. Well renovated yet a bit modern as compare to other onsen ryokan in Japan. Staffs are super polite, helpful and considerate, exceeds most 5 stars hotel standard. The food over there are nice and the presentation is superb. It is just like an art...Each guest room has its own in-room onsen. Due to limited guest rooms, the public onsen is like private onsen most of the time. My family has an amazing stay there. Looking forward to re-visit the venue again if I come around Otaru area next time.
Verified review

10/10 Exceptional

Top notch, incredible hospitality and food. Kind and professional staff, we felt taken care of from check in to check out. Exceptional experience.
Verified review

10/10 Exceptional

The hotel is fantastic. The room and common areas are beautiful and spotless, the staff were so friendly and helpful (Erika in particular was brilliant!), the food and drink were great and the hotel was really well situated to explore the area (although a car is essential). Would highly recommend.
Verified review

10/10 Exceptional

This was a very exclusive stay with excellent food using a carefully selected choice of Hokkaido produce as well as sake and wines. There is a shuttle from the Otaru Chikko station if you organise in advance but you can get in to Otaru using a taxi without any problems. We had an in -room onsen which was gratefully received and used quite a few times. Beds were comfortable but upstairs if anyone had trouble with stairs.
Verified review

10/10 Exceptional

A beautiful place to stay with peerless service. My wife and I had a wonderful experience.
Verified review

10/10 Exceptional

Amazing
Verified review

10/10 Exceptional

Overall, it was a wonderful place. However, the dinner did not meet my expectations, and I believe the taste could be improved.
Verified review

6/10 Good

Food could be a little better
Verified review

6/10 Good

Good
Verified review

10/10 Exceptional

Interior design is very modern, room was very cozy. Though stairs to upstairs which contains 2nd bedroom and bathroom was quite steep, so try to get single story room if you are planning to travel with elderly family member. Food was amazing, seemed to be cooked with fresh ingredients. Staff were very kind. They were very supportive and respectful.
Verified review

10/10 Exceptional

Yes
Verified review

10/10 Exceptional

It was perfect. Seriously. Open bar with a pretty stellar collection of local Whiskey. Might disappoint those looking for Western Cocktails (they have them, but they won't be the best you've tried), but why would you order that at a local Ryokan in Otaru Japan?? Ask them for their "o-su-su-me" ("recommendation") and just enjoy yourself. Room was perfect, staff were helpful, food was excellent, and Otaru neighboring areas were so much fun for those looking to enjoy the Hokkaido region. Hope to stay here again one day.
Verified review

8/10 Very good

숙소는 흠잡을 곳 없이 좋습니다. 위치가 오타루에서 좀 멀고 오타루칫코역으로만 송영해주는 점이 아쉬웠습니다.
Verified review

10/10 Exceptional

분위기가 좋습니다 직원들은 친절했고 저녁은 먹어보지 않았지만 조식은 일본식으로 나옵니다 시내에서 접근성은 떨어집니다 프라이빗 온천서비스는 꼭 이용해보시기 바랍니다
Verified review

10/10 Exceptional

館内の場所表示がデザイン重視でわかりにくかったです。ライブラリーがあって良書がありましたが、友人に教えてもらわなかったら、館内案内にも記載されていなかったし、利用できなかったかもしれません。お客様が少ない日だったので、歩けばすぐお声がけはいただきました。インクルーシブのルームサービスはとても良かったです。朝ごはんに果物がつけば、質重視のメニューで、最高でした。
Verified review

10/10 Exceptional

5回目位来てます。今回来た時から経営が変わって大浴場が、予約貸切で値段も高く(今回は露天風呂が故障のためお金はかからなかったど)部屋風呂だけだと、好きな時に何度も入れないので、そこを前の様にいつでも誰でも入れる様にして貰えたら、また是非行きたいです。
Verified review

10/10 Exceptional

室内温泉はとても良いです。 貸切スパ設備を更新するとの事でしたので、その後に期待したいです
Verified review

8/10 Very good

숙박 시설은 작년에 비해 업그레이드 되어 더 좋았습니다. 룸서비스로 간단한 안주나 주류를 주는 것도 좋았구요. 다만 대욕장이 문을 닫은 것은 많이 아쉬었습니다. 그리고 작년까지만 하더라도 숙박에 저녁 식사(가이세키)가 포함되어 있었는데 올해는 료칸을 방문하고 난 뒤 이런 정보를 받게 되어 굉장히 당황했습니다. 료칸은 가이세키가 기본인데.. 료칸에서 연락 온 것도 알러지 여부와 도착 시간 여부 정도였지 저녁 식사에 대한 정보는 아무 것도 없었습니다. 작년 방문했을때 저녁 식사가 포함이라 올해는 그렇줄 알았는데 아무런 안내가 없으니.. 방문하실 분들은 미리 확인하고 방문하세요.
Verified review

2/10 Poor

食物極差，房間貨不對版
Verified review

10/10 Exceptional

清潔で、雰囲気も、食事も、デザイン性も良い。たまたまかもしれませんが滞在時は空いていて静かで良かった。家族4人（高校生と幼児含む）で一泊。
Verified review

10/10 Exceptional

ゆっくりとした時間

コンシェルジュが常に付き添ってくれています。とても大切にしてくださいました。