Aqua Palace Hotel

Property class: 4
Hotel with bar/lounge, near St. Mark's Square

Choose dates to view prices

Aqua Palace Hotel offers a fantastic location, putting you just a 5-minute walk from St. Mark's Square and Grand Canal. You can unwind with a drink at the bar/lounge, and buffet breakfast is available daily. Also, St. Mark's Basilica and Rialto Bridge are within just a 10-minute walk. Fellow travelers say great things about the helpful staff.

Reviews

9.6 out of 10, Loved by guests
Top-rated by travelers

Popular amenities

  • Free WiFi
  • Air conditioning
  • Bar
  • Laundry facilities
  • 24/7 front desk
  • Non-smoking

Main amenities (12)

  • Daily housekeeping
  • Breakfast available
  • Bar/lounge
  • Room service
  • Babysitting
  • Train station pick-up service
  • 24-hour front desk
  • Front-desk safe
  • Laundry service
  • Multilingual staff
  • Concierge services
  • Luggage storage

Feel at home (6)

  • Babysitting (surcharge)
  • Private bathroom
  • Cable/satellite TV service
  • Daily housekeeping
  • Elevator
  • Minibar
The current price is $213
$245 total
includes taxes & fees
Nov 1 - Nov 2

Why we love this property

Breakfast and bar vibes
This hotel serves a buffet breakfast to kickstart your day. The onsite bar invites you to unwind with refreshing drinks after exploring.
Cozy robes and more
This hotel features plush bathrobes in every guestroom for ultimate comfort. A well-stocked minibar awaits guests looking for convenient refreshments.

Room options

View all photos for Suite, Canal View

A hotel room with a bed, bedside tables, a TV, a dining area with a table and chairs, and a minibar.

Suite, Canal View

10.0 out of 10
Exceptional
(11 reviews)
  • Canal view
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Suite

A hotel room with a bed, a chair, a table, and a vase with flowers.

Suite

10.0 out of 10
Exceptional
(7 reviews)
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Double Room

A hotel room with two beds, a desk, a chair, a TV, and a minibar.

Double Room

9.6 out of 10
Exceptional
(17 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite

A hotel room with a bed, a desk, a chair, and a small table.

Junior Suite

9.8 out of 10
Exceptional
(9 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Junior Suite, Canal View

A hotel room with a bed, a desk, a chair, and a small table.

Junior Suite, Canal View

10.0 out of 10
Exceptional
(6 reviews)
  • Canal view
  • 22 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for ELEGANT

A hotel room with two beds, a desk, a chair, a TV, and a minibar.

ELEGANT

  • 12 sq m
  • Sleeps 2
  • 1 King Bed

DOUBLE STANDARD

  • Sleeps 4

Double or Twin STANDARD

  • Sleeps 6

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Nov 1 - Nov 2
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About the neighborhood

Map
Calle de la Malvasia 5492, Castello, Venice, VE, 30122

What's nearby

  • St. Mark's Square - 3 min walk - 0.3 km
  • St. Mark's Basilica - 3 min walk - 0.3 km
  • Grand Canal - 3 min walk - 0.3 km
  • Rialto Bridge - 3 min walk - 0.3 km
  • Riva degli Schiavoni - 5 min walk - 0.4 km

Getting around

  • Marco Polo Airport (VCE) - 4.7 miles/7.6 km
  • Treviso Airport (TSF) - 16.4 miles/26.4 km
  • Venice Santa Lucia Station - 24 min walk
  • Venice (XVQ-Santa Lucia Rail Station) - 24 min walk
  • Train station pick-up (surcharge)

Restaurants

  • ‪Starhotels Splendid Venice - ‬2 min walk
  • ‪La Piazza - ‬2 min walk
  • ‪Bar Al Campanile - ‬2 min walk
  • ‪Dal Moro‘s Fresh Pasta To Go - ‬3 min walk
  • ‪Pasta Go Express - ‬2 min walk

About this property

Aqua Palace Hotel

  • Aqua Palace Hotel offers a fantastic location, putting you just a 5-minute walk from St. Mark's Square and Grand Canal. You can unwind with a drink at the bar/lounge, and buffet breakfast is available daily. Also, St. Mark's Basilica and Rialto Bridge are within just a 10-minute walk. Fellow travelers say great things about the helpful staff.

At a glance

Hotel size

    • 25 rooms
    • Arranged over 4 floors

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: midnight
    • Express check-out available
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
    • Information provided by the property may be translated using automated translation tools
    • Guests booking their stay in Venice are kindly requested to visit the #EnjoyRespectVenezia site www.comune.venezia.it/en/content/enjoyrespectvenezia for important information and regulations applied in the city.
    • On certain dates of the year, visitors must pay an access fee of EUR 5-10 per person per day to enter Venice. Those with accommodation in Venice are exempt from paying this. Guests must however request an exemption voucher in advance and present it with an identity document on arrival. To check affected dates, fees and request an exemption, visit cda.ve.it/en/.

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • Babysitting*

Pets

    • Pets not allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • No onsite parking

Transfers

    • Train station pick-up

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:30 AM
  • Bar/lounge
  • Room service (limited hours)

Traveling with children

  • Babysitting (surcharge)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Romance packages

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • Uses some LED lighting
  • Comprehensive food waste policy
  • No plastic soda bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel

Room amenities

Be entertained

  • LCD television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Electric kettle
  • Bathrobes and slippers

Sleep well

  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Bidet
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries
  • Uses some LED lighting
  • Recycling
  • Water-efficient toilets only

Special features

Awards and affiliations

Sustainability Certifications
This property is certified by this third-party sustainability certification scheme: GSTC. For more information on what this certification requires and verifies, please visit their website.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city and will be collected at the property. This tax does not apply to residents of Venice City and children under 10 years of age. Further exemptions may apply to patients and their companions, and people staying in the city for specific purposes/duties, subject to the submission of proper documents to the property. A 30 percent reduction applies from January 1-31.
  • A tax is imposed by the city: From 1 January - 31 January, EUR 3.10 per person, per night for adults; EUR 1.60 per night for guests aged 10-16 years old.
  • A tax is imposed by the city: From 1 February - 31 December, EUR 4.50 per person, per night for adults; EUR 2.20 per night for guests aged 10-16 years old.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 20 per person

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for EUR 60.0 per night
  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport

Policies

Extra-person charges may apply and vary depending on property policy.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a security system on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Property Registration Number IT027042A1EVBHWRZ7

Property class

This property has received its official star rating from the local rating authority.

Also known as

Aqua Palace
Aqua Palace Hotel
Aqua Palace Hotel Venice
Aqua Palace Venice
Hotel Aqua Palace
Aqua Palace Hotel Hotel
Aqua Palace Hotel Venice
Aqua Palace Hotel Hotel Venice

Frequently asked questions

Does Aqua Palace Hotel offer free cancellation for a full refund?

Yes, Aqua Palace Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Aqua Palace Hotel?

Sorry, pets aren't allowed.

Is parking offered on site at Aqua Palace Hotel?

Sorry, there's no onsite parking at Aqua Palace Hotel.

What are the check-in and check-out times at Aqua Palace Hotel?

Check-in start time: 2:00 PM; Check-in end time: midnight. Check-out time is noon. Express check-out and contactless check-out are available.

Is there an onsite casino at Aqua Palace Hotel?

No, this hotel doesn't have a casino, but Casino of Venice (16-min walk) is nearby.

What's the area around Aqua Palace Hotel like?

Aqua Palace Hotel is in Castello, a short 3-minute walk from St. Mark's Square and 4 minutes' walk from Grand Canal.

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Reviews

Aqua Palace Hotel Reviews

9.6

Exceptional

9.6

Cleanliness

9.4

Location

9.6

Staff & service

9.4

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was a highlight with various options and excellent quality. (32 reviews)
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From real guest reviews summarized by AI.
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Popular mentions

Service staff
Location
Room
Canal
Cities
Bar
Airport
Bed
Bathroom

Reviews

Verified review

10/10 Exceptional

The hotel and the room were spotless. They served a very nice breakfast
Verified review

10/10 Exceptional

Nice location, helpful staff, clean rooms. Great value.
Verified review

10/10 Exceptional

This was a beautiful hotel, with an even better location and loved the fact that we could arrive there with a water taxi that left us at the hotel dock. Can’t get better than that! It’s walkable to all the main Venice attractions. The breakfast was delicious as well.
Verified review

10/10 Exceptional

Amazing hotel! Location was unbeatable! Staff were extremely helpful, even before we got there. Room and bathroom were a great size with great amenities. Breakfast was wonderful. Also so fun being able to arrive by water taxi off of the canal. Would highly recommend!!
Verified review

10/10 Exceptional

This was a beautiful place. Starting from arranging a private water taxi and an escort to the hotel’s private dock, to the bellboy carting our bags and the amazing room. Huge for a family. Beautiful and luxurious towels and bathroom amenities. This place was wonderful for our family. Breakfast was perfect, great cappuccinos and mimosas. Over all I’d return every single trip! Located so close to st. Marks and all over Venice was entirely accessible! Thank you aqua palace.
Verified review

6/10 Good

The room itself was beautiful and staff friendly. My only complaint is our AC was not working well in our room but it was acknowledged by the concierge and they brought us a fan and offered for us to check back in the next day to see if we they had any other rooms. We stuck with our room cause the fan was sufficient at night time when we slept so it didn’t turn out to be a real problem as we didn’t hang in the room much. Just when you are paying 6-7 hundred a night you’d like to have a working AC.
Verified review

10/10 Exceptional

The property is breathtaking. It is a very convenient location next to the bridge with a beautiful canal view. Very quiet and convenient location.
Verified review

10/10 Exceptional

Fantastic hotel in a perfect location. The room was perfect, and extremely comfortable. The staff were all amazing people - extremely kind and helpful, and even handled our transfers for us. All we had to think about was where we wanted to go first after arrival!
Verified review

10/10 Exceptional

Perfect location, friendly helpful staff, we had the junior suite which was perfect
Verified review

10/10 Exceptional

My family had the greatest stay ever at Aqua Palace. Hotel staff (specially Giancarlo and Barbara) were super friendly and unbelievably helpful! We had a spacious Junior Suite which was automatically upgraded to a magnificent canal view. We fell in love with the furniture in our room as well as the common areas! Very satisfied with the breakfast as well. Most importantly, the hotel is centrally located in Venice within walking distance to San Marco Square and Rialto Bridge. Get yourself a private watertaxi which brings you from the airport to the doorstep of the hotel. I would definitely stay again and recommend the hotel to all.
Verified review

10/10 Exceptional

Very clean, great breakfast, wonderful and helpful staff
Verified review

10/10 Exceptional

Hotel was beautiful and located right on the canal, very easy short walk to San Marco. Everyone was so welcoming and friendly. Gianluca or Giacomo.( sorry) at the front desk was so helpful translating, finding what we needed and assisting with our train reservations, water taxi. Thank you so much we had a perfect stay!!
Verified review

10/10 Exceptional

It was perfectly clean and nice hotel
Verified review

10/10 Exceptional

We visited from London for my husbands 50th birthday and I cannot fault this hotel. Beautiful location, incredible furnishings and decor and the staff were so accommodating.
Front of the hotel
another view
the bridge outside the hotel
Verified review

10/10 Exceptional

The Aqua Palace exceeded our expectations on every level for our 2 night stay. The location was fantastic, the room was large/clean and the staff was exceptional! Lello in the bar was so friendly and looked after us very well. At the end of our day or before heading out to dinner his cocktails (and non-alcoholic cocktails for the kids) were great! He also gave us solid recommendations for dinner and events occurring in the evenings. This really was a great stay in Venice.
Verified review

10/10 Exceptional

This property is a must! Its environment, convenient location and simple beauty makes it a phenomenal hotel.
Verified review

10/10 Exceptional

Fantastic hotel in a good location with accommodating staff. Breakfast was excellent. They have their own pier onto which boat taxis can dock for easy access to the train station, etc
Verified review

10/10 Exceptional

Friendly and helpful staff, clean rooms, location
Verified review

10/10 Exceptional

Beautiful hotel and nice size rooms. The staff was incredibly kind, helpful, and welcoming. Highly recommend!
Verified review

10/10 Exceptional

Great staff. Big rooms. Great location.
Verified review

10/10 Exceptional

The hotel was perfect. Immaculately clean, quiet ,spacious and luxurious. The staff was engaging, professional and extremely helpful with everything from directions to dinner reservations. Great stay…
Verified review

10/10 Exceptional

This place was beautiful, warm and cozy. I’d stay here again, it was in a good spot as well, close to a lot of places
Verified review

10/10 Exceptional

Amazing hotel, lovely staff who couldn’t do enough for us. Room was spotlessly clean and very comfortable with a beautiful big bathroom. Excellent location, central but quiet. Good facilities with onsite bar, good breakfast selections and stunning private dock with outdoor space, I will be recommending and hope to return!
Verified review

10/10 Exceptional

Great location Staff was very accommodating Beautiful rooms
Verified review

10/10 Exceptional

Fabulous hotel the location is perfect. Im very glad that I got the last room available for our trip! Giorgio was exceptional with helping me book the extras for room set up on the day of our arrival and guidance of all amenities for the hotel. Roberto was also excellent guiding us to our room. I didn't get the name of the lady serving coffee and clearing tables for breakfast but she was fantastic with keeping everything running smooth! Definitely a must book if your visiting, couldn't have found a better place in Venice!