Comfort Hotel Sendai West

Property class: 3
City-center hotel in Sendai

Choose dates to view prices

Located near a train station, Comfort Hotel Sendai West is a great choice for a stay in Sendai. Free perks include WiFi and buffet breakfast daily between 6:30 AM and 9:30 AM. Fellow travelers like that it's just a short walk to public transportation: Hirose-dori Station is 6 minutes away and Itsutsu-Bashi Station is 12 minutes.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking available
  • Free WiFi
  • Air conditioning
  • Laundry facilities
  • 24/7 front desk

Main amenities (12)

  • Housekeeping (on request)
  • Self parking
  • 24-hour front desk
  • Computer station
  • Front-desk safe
  • Vending machine
  • Microwave in a common area
  • Water dispenser
  • Laundry service
  • Self-serve laundry
  • Multilingual staff
  • Luggage storage

Feel at home (6)

  • Refrigerator
  • Private bathroom
  • Laundry facilities
  • Blackout drapes/curtains
  • Elevator
  • In-room climate control (air conditioning)
The current price is $58
$63 total
Oct 18 - Oct 19

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Room, 1 Double Bed, Non Smoking

A hotel room with a bed, a desk with a television, a chair, a mini-fridge, and a wall-mounted heater.

Room, 1 Double Bed, Non Smoking

8.0 out of 10
Very good
(22 reviews)
  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

A hotel room with a bed, a desk, a chair, a small table, a wall-mounted TV, and a window with curtains.

Standard Room, 1 Queen Bed, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

A hotel room with a bed, a desk with a television, a chair, a wall-mounted mirror, and a picture frame.

Standard Room, 1 Double Bed, Non Smoking

8.0 out of 10
Very good
(5 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 Double Bed, Non Smoking

A hotel room with a bed, a desk with a computer, a chair, and a small table.

Superior Room, 1 Double Bed, Non Smoking

8.0 out of 10
Very good
(5 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room, 2 Twin Beds, Non Smoking

A hotel room with two beds, a desk, a chair, and a small table.

Standard Twin Room, 2 Twin Beds, Non Smoking

8.8 out of 10
Excellent
(5 reviews)
  • 19 sq m
  • Sleeps 2
  • 2 Twin Beds

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Oct 18 - Oct 19
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About the neighborhood

Map
3-5-11 Chuo, Aoba-ku, Sendai, Miyagi-ken, 980-0021

What's nearby

  • Asaichi Morning Market - 2 min walk - 0.2 km
  • Sendai City Tourist Information Center - 3 min walk - 0.3 km
  • Sendai Ginza Street - 3 min walk - 0.3 km
  • Nishikicho Park - 8 min walk - 0.7 km
  • Sendai Anpanman Children's Museum & Mall - 14 min walk - 1.2 km

Getting around

  • Sendai Airport (SDJ) - 35 min drive
  • Yamagata Airport (GAJ) - 74 min drive
  • Sendai Station - 1 min walk
  • Sendai Aoba-dori Station - 2 min walk
  • Sendai Tsutsujigaoka Station - 19 min walk
  • Hirose-dori Station - 6 min walk
  • Itsutsu-Bashi Station - 12 min walk
  • Kotodai-Koen Station - 15 min walk

Restaurants

  • ‪そばの神田 東一屋 南町通り店 - ‬1 min walk
  • ‪味の牛たん 喜助 - ‬1 min walk
  • ‪立食い立飲み 葵 本店 - ‬2 min walk
  • ‪升や - ‬2 min walk
  • ‪斎藤惣菜店 ころっけや - ‬2 min walk

About this property

Comfort Hotel Sendai West

  • Located near a train station, Comfort Hotel Sendai West is a great choice for a stay in Sendai. Free perks include WiFi and buffet breakfast daily between 6:30 AM and 9:30 AM. Fellow travelers like that it's just a short walk to public transportation: Hirose-dori Station is 6 minutes away and Itsutsu-Bashi Station is 12 minutes.

At a glance

Hotel size

    • 202 rooms
    • Arranged over 11 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Express check-in/out available
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 10:00 AM
    • Late check-out subject to availability

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • One child (12 years old and younger) stays free, per registered adult, when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)

Pets

    • Pets not allowed
    • Service animals welcome

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 25+ Mbps)

Parking

    • Onsite self parking (JPY 1530 per night)

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Free buffet breakfast each morning 6:30 AM–9:30 AM
  • Shared microwave
  • Water dispenser

Traveling with children

  • Children stay free (see details)

Working away

  • Computer station

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 2006
  • Safe-deposit box at front desk
  • Lockers available

Accessibility

  • Elevator
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Well-lit path to entrance

Room amenities

Home comfort

  • Climate-controlled air conditioning and heating
  • Electric kettle
  • Slippers

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Shower/tub combination
  • Electronic bidet
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi (speed of 25+ Mbps)
  • Desk chair

Food and drink

  • Refrigerator
  • Free tea bags/instant coffee

More

  • Housekeeping on request

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

Pets

  • Service animals exempt from fees

Parking

  • Self parking costs JPY 1530 per night

Policies

Extra-person charges may apply and vary depending on property policy.
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Guests can rest easy knowing there's a smoke detector on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, mobile payments and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay
Mobile payment options include: Alipay, PayPay and WeChat Pay.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Also known as

Comfort Hotel Sendai West
Comfort Sendai West
Comfort Inn Sendai
Comfort Sendai West Sendai
Comfort Hotel Sendai West Hotel
Comfort Hotel Sendai West Sendai
Comfort Hotel Sendai West Hotel Sendai

Frequently asked questions

Does Comfort Hotel Sendai West offer free cancellation for a full refund?

Yes, Comfort Hotel Sendai West does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Comfort Hotel Sendai West?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Comfort Hotel Sendai West?

Yes. Self parking costs JPY 1530 per night.

What are the check-in and check-out times at Comfort Hotel Sendai West?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 10:00 AM. Express check-in and check-out are available.

Does Comfort Hotel Sendai West have rooms with private hot tubs?

Yes, each room has a deep soaking bathtub.

What's the area around Comfort Hotel Sendai West like?

Comfort Hotel Sendai West is in Downtown Sendai, a short 6-minute walk from Hirose-dori Station and 9 minutes' walk from Nishikicho Park.

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Reviews

Comfort Hotel Sendai West Reviews

8.4

Very Good

8.6

Cleanliness

8.4

Location

8.6

Staff & service

8.2

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was a highlight with a wide variety of options, high-quality food, and a great value. (27 reviews)
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From real guest reviews summarized by AI.
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Popular mentions

Location
Service staff
Breakfast
Room

Reviews

Verified review

8/10 Very good

Very nice hotel in a good spot. The only minus is that they use a lot of disposable tableware and plastic so not that eco friendly. I hope this will change. Nice, clean hotel with friendly staff! Would recommend.
Verified review

10/10 Exceptional

Good location and good services!
Verified review

10/10 Exceptional

Great location. A few minutes walk from the station and everything is near by
Verified review

10/10 Exceptional

The location is perfect, near the station but quiet, there is convenient store, car rental company and restaurants around.
Verified review

10/10 Exceptional

Good location near station.
Verified review

10/10 Exceptional

Perfect location with nice staff! Walking distance from Sendai station to hotel in 5 minutes, lots of restaurants and big shopping malls around. The hotel provides free breakfast and the room is clean.
Verified review

8/10 Very good

Good location, near station. Room is small but adequate.
Verified review

8/10 Very good

Excellent location.

Old building but they kept it clean. Friendly and helpful staff. Very convenient location from and to Sendai Station. It has laundry facility at cost, simple breakfast is included.
Verified review

10/10 Exceptional

This hotel is very close to the JR Sendai Station and the main shopping arcade in Sendai. The price is very reasonable, especially given that breakfast is included. There are also coin-operated washing machines and dryers (four each) and free storage lockers which you can use even after check-out.
Verified review

10/10 Exceptional

Good service - you get what you paid for

The toilet was somewhat small, and there was a step at the entrance that caused me to trip a few times. The breakfast was nutritious and offered a variety of options, though the selection remained largely the same with only minor daily changes. Overall, the service and hospitality were excellent.
Verified review

10/10 Exceptional

Food was excellent, staff very pleasant!
Verified review

8/10 Very good

Very good, close to the station and providing complimentary breakfast.
Verified review

6/10 Good

The location is very nice!!!
Verified review

8/10 Very good

Clean room but small .. tight. Great service staff
Verified review

10/10 Exceptional

Highly recommended, Money worth.

Good location, comfortable room, superb breakfast.
Verified review

8/10 Very good

Just few minutes walk to JR station. Room is typical Tokyo small room but clean and sleek.
Verified review

8/10 Very good

Regular japanese hotel, breakfast included. The personnel is kind. The position of the structure is good
Verified review

10/10 Exceptional

Overall is good.
Verified review

4/10 Fair

Centrally controlled air-conditioning is terrible. Let you guests decide how warm or cool they want their room.
Verified review

10/10 Exceptional

good
Verified review

8/10 Very good

Very good
Verified review

6/10 Good

Property is a bit old
Verified review

10/10 Exceptional

👌
Verified review

4/10 Fair

The bathroom was extremely small and toilet makes extremely loud noise when sit down on the cover. The bed was small for two. The staff were nice and courteous.
Verified review

8/10 Very good

Could be better

The air-condition is a bit hot in winter. The space is enough for 2 alduets and 2 children. The hotel is not modern.