El Gran Maya at Chichen Itza

Property class: 4.5
Luxury lodge with spa, near El Caracol

Choose dates to view prices

El Gran Maya at Chichen Itza offers a great location, putting you within just a 10-minute walk of Pyramid of Kukulkan and El Caracol. Guests can grab a bite to eat at one of the 3 restaurants and visit the spa to be pampered with massages, facials, or body scrubs. Other highlights at this luxurious lodge include 2 outdoor pools, a bar/lounge, and a snack bar/deli.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Airport transfer
  • Free parking
  • Free WiFi
  • Restaurant

Main amenities (12)

  • Daily housekeeping
  • 3 restaurants and bar/lounge
  • Full-service spa
  • 2 outdoor pools
  • Breakfast available
  • Room service
  • Coffee shop/cafe
  • Massage/treatment rooms
  • In-room childcare
  • Business center
  • Meeting rooms
  • Airport shuttle

Feel at home (6)

  • In-room childcare (surcharge)
  • Private bathroom
  • Separate bathtub and shower
  • Separate sitting area
  • Television
  • Garden
The current price is $71
$90 total
includes taxes & fees
Nov 7 - Nov 8

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Royal Mayan Bungalow with Loft, 3 beds

A villa with a thatched roof, a hammock, and a sign reading "Villa 7".

Royal Mayan Bungalow with Loft, 3 beds

  • 150 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Superior Suite King Bed

A hotel room with a bed, a balcony, a ceiling fan, and a painting on the wall.

Superior Suite King Bed

10.0 out of 10
Exceptional
(1 review)
  • Park view
  • 70 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite Double Bed

A hotel room with a large bed, a smaller bed, a desk with a TV, a balcony with a view of greenery, and a ceiling fan.

Superior Suite Double Bed

  • Park view
  • 70 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Mayan Bungalow Double Bed

A room with two beds, a bench, a window with a view of greenery, and a ceiling fan.

Mayan Bungalow Double Bed

  • Garden view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Royal Mayan Bungalow, 2 Double Beds

A room with two beds, a wooden bench, a ceiling fan, and a decorative door.

Royal Mayan Bungalow, 2 Double Beds

  • Garden view
  • 55 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Mayan Bungalow King Bed

A room with a bed, a desk, and a wardrobe.

Mayan Bungalow King Bed

  • Garden view
  • 55 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
Carretera Merida-Cancun, Km 120, In the heart of Chichen Itza, Chichen Itza, YUC, 97752

What's nearby

  • Pre-Hispanic City of Chichen-Itza - 3 min walk - 0.3 km
  • El Caracol - 3 min walk - 0.3 km
  • Court of the Thousand Columns - 8 min walk - 0.7 km
  • Pyramid of Kukulkan - 10 min walk - 0.9 km
  • Red House (El Chichanchob) - 13 min walk - 1.1 km

Getting around

  • Airport shuttle (surcharge)

Restaurants

  • ‪Pueblo Maya - ‬4 min drive
  • ‪Hacienda Xaybe'h D'Camara - ‬5 min drive
  • ‪Chilam Balam - ‬7 min drive
  • ‪Taco Maya - ‬11 min walk
  • ‪Las Mestizas - ‬5 min drive

About this property

El Gran Maya at Chichen Itza

  • El Gran Maya at Chichen Itza offers a great location, putting you within just a 10-minute walk of Pyramid of Kukulkan and El Caracol. Guests can grab a bite to eat at one of the 3 restaurants and visit the spa to be pampered with massages, facials, or body scrubs. Other highlights at this luxurious lodge include 2 outdoor pools, a bar/lounge, and a snack bar/deli.

At a glance

Hotel size

    • 38 rooms

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Contactless check-in available
    • Express check-in available
    • Minimum check-in age: 18
    • Check-out time is noon

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • Children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)

Pets

    • Pets not allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Onsite parking available only on request
    • Free secured, uncovered onsite self parking
    • Onsite RV/bus/truck parking (fees apply)

Transfers

    • Airport shuttle on request (available 24 hours)*

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 8:00 AM–noon
  • 3 restaurants
  • Bar/lounge
  • Coffee shop
  • Barbecue grills
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Childcare in room (surcharge)

What to do

  • Ecotours
  • Hiking/biking trails
  • Horse riding/rentals
  • Shopping
  • Pool table

Working away

  • Business center
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Bicycle rentals

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Television in common areas
  • Mosquito nets
  • 2 outdoor pools
  • Full-service spa
  • Massage/treatment rooms

Room amenities

Be entertained

  • 30-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Premium bedding

What to enjoy

  • Furnished patio
  • Individually furnished and decorated
  • Separate sitting area

Freshen up

  • Private bathroom
  • Jetted bathtub
  • Separate bathtub and shower
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Highchair

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Temazcal has massage/treatment rooms. Services include facials, body scrubs, body treatments, and manicures and pedicures. The spa is open daily.

Dining

Onsite venue - This restaurant specializes in Regional cuisine. Guests can enjoy alfresco dining (weather permitting).

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of approximately MXN 488 for adults and MXN 488 for children
  • Airport shuttle service is offered for an extra charge of MXN 6300 per vehicle (roundtrip)

Children & extra beds

  • In-room babysitting is available for an extra charge

Parking

  • RV/bus/truck parking is available for an extra charge
  • Guests must contact this property in advance to reserve onsite parking

Policies

Extra-person charges may apply and vary depending on property policy.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.

Also known as

Chichen Itza Lodge
Lodge Chichen Itza
The Lodge At Chichen Itza Hotel
The At Chichen Itza
The Lodge at Chichen Itza Lodge
The Lodge at Chichen Itza Chichen Itza
The Lodge at Chichen Itza Lodge Chichen Itza

Frequently asked questions

Does El Gran Maya at Chichen Itza offer free cancellation for a full refund?

Yes, El Gran Maya at Chichen Itza does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at El Gran Maya at Chichen Itza?

Yes, there are 2 outdoor pools.

Are pets allowed at El Gran Maya at Chichen Itza?

Sorry, pets aren't allowed.

Is parking offered on site at El Gran Maya at Chichen Itza?

Yes, there's free self parking. RV/bus/truck parking is available.

Is airport shuttle service offered by El Gran Maya at Chichen Itza?

Yes, an airport shuttle is available. The charge is MXN 6300 per vehicle roundtrip.

What are the check-in and check-out times at El Gran Maya at Chichen Itza?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon. Express check-in and contactless check-in are available.

What is there to do at El Gran Maya at Chichen Itza and nearby?

Have fun with onsite activities like horseback riding and hiking. Additional recreation onsite includes ecotours. Indulge in a treatment at the spa and enjoy a swim in one of the 2 outdoor swimming pools. El Gran Maya at Chichen Itza also has spa services and a picnic area, as well as a garden.

Are there restaurants at or near El Gran Maya at Chichen Itza?

Yes, there are 3 onsite restaurants, featuring alfresco dining and Regional cuisine.

Does El Gran Maya at Chichen Itza have rooms with private hot tubs?

Yes, each room has a jetted bathtub.

Does El Gran Maya at Chichen Itza have any outdoor private spaces?

Yes, every room features a furnished patio.

What's the area around El Gran Maya at Chichen Itza like?

El Gran Maya at Chichen Itza is a short 10-minute walk from Pyramid of Kukulkan and 8 minutes' walk from Court of the Thousand Columns.

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Reviews

El Gran Maya at Chichen Itza Reviews

9.0

Wonderful

9.2

Cleanliness

9.6

Location

9.2

Staff & service

9.0

Property conditions & facilities

Guest review summary

What guests liked

  • The pool area is gorgeous and perfect for cooling off after exploring. (3 reviews)
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Popular mentions

Service staff
Room
Restaurant
Jungle
Wifi
Ruins
Gardens

Reviews

Verified review

10/10 Exceptional

The room was clean and staff was courteous and very helpful. The property was very unique and beautiful.
Verified review

10/10 Exceptional

Room was very clean. The setting was absolutely beautiful. The food was excellent. The pools were very nice. The staff are super dedicated. Great place.
Verified review

10/10 Exceptional

Property is large with plenty of natural space. They are renovating the buildings with 14 of the 36 units completed.
Verified review

10/10 Exceptional

This resort stay was amazing and genuinely beyond my expectations. The jungle atmosphere is the whole experience—peaceful, romantic, and nearly effortless from check-in to checkout. If you’re expecting a brand-new, ultra-modern “2025-built” 5-star resort, you’re missing the point of staying within about 1,000 feet of Chichén Itzá and being immersed in nature. The entire site was very clean, and the beds were super comfortable. The staff were nothing but welcoming—friendly and they sparked conversations in a natural way without ever being obtrusive. Service felt easy and relaxed, which is exactly what we wanted. The food was right in line with what we hoped for—solid 4–5 star quality. We stayed in a lodge with a single bed, and the air conditioning was more than adequate (honestly, it was set too cold when we arrived—nice problem to have). No real need for an alarm clock if you sleep with the windows open—the natural sounds are the perfect wake-up call. We visited at the end of February and avoided crowds completely—only about 4–5 cars in the parking lot. It’s far enough from the hustle and bustle of Cancun to truly unwind. I would return without a doubt, and I definitely recommend it to anyone looking for a relaxing, romantic stay in a unique jungle setting near Chichén Itzá.
Authentic craftsmanship everywhere!
Thatched roof with fan
Cozy, romantic resturant on-site
Verified review

10/10 Exceptional

Staying at The Lodge at Chichen Itza was such a unique and memorable experience. It feels surreal to be so close to the ruins, surrounded by history and completely immersed in nature — you really feel like you’re in the middle of the jungle. The grounds are absolutely beautiful, with a classic hacienda style and tons of lush plants everywhere you look. Even though the property is going through some updates, it didn’t take away from our stay at all — it actually feels like the place is growing and coming back to life. The pool area is gorgeous and perfect for cooling off after exploring. The staff was incredible — so friendly and welcoming, they really make you feel like family. They were always happy to chat, help with anything we needed, and even gave great tips on places to visit nearby. The food was a highlight too — fresh, balanced, and tasty any time of day. The drinks were great (and well-priced!), and the desserts, especially the marquesitas, were so good. Our room had a rustic charm, everything worked well, and it was spotlessly clean. We only wish we could have stayed longer. Between the warm hospitality, beautiful setting, and the once-in-a-lifetime experience of staying right next to Chichen Itza, this place is truly special. Highly recommend for anyone wanting to combine history, culture, and a jungle escape.
Verified review

10/10 Exceptional

Uniquely, beautiful property both the grounds and buildings! I highly recommend staying there.
Verified review

10/10 Exceptional

The hacienda property is spectacular. The lush tropical surroundings and the pool is extremely beautiful and so very relaxing. The restaurant is fantastic with plenty of local Mayan dishes both for meat eaters and vegetarians and vegans. The rooms are very comfortable with lots of traditional Spanish colonial accents. Lastly, the hotel staff is superb..very polite welcoming and helpful! Best hotel I have stayed at. Super relaxing rejuvenating stay.
Verified review

4/10 Fair

Old hotel, my grandparents had better facilities during war.
Verified review

6/10 Good

The assigned room had no TV or Internet signal. Due to overall power shortage in the Yucatan peninsula we had a room upgrade. This room had TV and Internet signal.
Verified review

2/10 Poor

One day before our arrival we received following message: Dear Guest, We would like to inform you that, due to irregular resolutions issued by the authorities of the State of Yucatan, The Lodge at Chichén Itzá has been forced to temporarily suspend its operations. Our legal team is taking all necessary actions to remedy this situation and reopen our doors in the shortest time possible. In the meantime, we have secured your stay by automatically transferring your reservation to the Chichén Itzá Hotel. If you prefer to cancel your reservation due to ..... We paid a lot of money to stay so close to one of the "7 world wonders". Luckily, Hotels.com (expedia) is taking care of this issue and clarifying current situation including a refund for us. It would have been the highlight of our 17 days Mexico holidays. We booked all nights at four different lications via Hotels.com, a hotel site I really can recommend.
Verified review

2/10 Poor

O Hotel estava fechado!!!!! Não fomos avisados. A única alternativa foi colocar-nos num Motel. É inaceitável não termos sido avisados. Aguardamos compensação prometida. Até agora, nada. A evitar, a todo o custo.
Verified review

6/10 Good

Das Zimmer war groß, es hatte aber ein Kingbett statt der gebuchten 2 Betten. Steckdosen waren nur äußerst wenige vorhanden. Der Lichtschalter für die Deckenbeleuchtung war hinter einem Wandteppich versteckt. Eigentlich ist es ein Hotel zusammen mit dem Mayaland Hotel, Gleise Restaurant und gleiche Pools, nur, dass man in den Bungalows untergebracht wird. Die Anlage wird zur Zeit renoviert. Zudem hatte die Stadt das Wasser für einige Stunden am Nachmittag und dann ab 21 Uhr abgestellt, was die Urlaubs Freude ein wenig schmälerte. Insgesamt für das Geld eher enttäuschend.
Verified review

6/10 Good

Estuvo bien en general la estancia, la habitación limpia y bien solo un poco incómoda en cuanto a distribución de la habitación.
Verified review

10/10 Exceptional

La zona, verde y con árboles gigantes
Verified review

8/10 Very good

Las habitaciones son muy lindas, lo unico malo es que me enviaron a una super lejos de todo y de la recepción. Todo lo demás excelente, fue lo que yo esperaba y necesitaba, como experiencia de quedarnos cerca de las ruinas esta padrisimo.
Verified review

2/10 Poor

La razón por la que contratamos este hotel fue que se menciona que tiene acceso directo a Chichen Itza, el acceso está cerrado desde hace 5 años. El menú es muy limitado muchas cosas que no tienen porque el hotel acaba de reabrir.
Verified review

8/10 Very good

Location is great, air conditioner was a bit of a challenge to get it to the right temperature. The bathroom was outdated
Verified review

10/10 Exceptional

Bungalows, palapa roofs, food, gardens, pool, view of the Mayan observatory, sunshine, warmth. What’s not to like.
Verified review

10/10 Exceptional

This is the only place to stay for a visit to Chichen Itza. They have a five minute shuttle to the archaeological site and will even sell you a ticket before you go so you don’t have to wait in line. Plus it’s a really nice Hacienda style hotel
Verified review

10/10 Exceptional

The place was very unique; we loved the old buildings, beautiful gardens and "old world" atmosphere.
Verified review

8/10 Very good

Environment and landscapes
Verified review

10/10 Exceptional

Impresionante hotel y el servicio extraordinario

El hotel nos sorprendió muchísimo. Espacioso, tranquilo. Todo su personal super cordial y atentos a ayudarnos en todo lo que necesitamos durante los días que estuvimos con ellos. Muy recomendado para descansar, relajar y conocer las extraordinarias bellezas de la zona de Chichen Itza
Verified review

8/10 Very good

It's a beautiful place and we enjoyed our stay. For the price, it would be nice to have better amenities in the rooms, and overall the service was very friendly but oddly sparse. That said, we'd recommend it.
Verified review

8/10 Very good

Eco resort next to Chichén itza. Best place to stay in town. Not much else around.
Verified review

10/10 Exceptional

Me gusto el lugar, es hermoso. Luce un poco viejo o pasado de moda el amueblado y la comida no es muy buena