First, this is NOT a BB hotel, the ad is deceptive. There's no breakfast, you'll have to go in town to have one, although you may think you're booking a room with breakfast. There's a 3-table eating area on the 2nd floor, but the manager said they stopped serving food during COVID. Well, that was 2019, wasn't it? Now, the building has no elevator. Good luck hauling your luggage up the old steep stairs to the 3d floor. If you check in late in the afternoon, there won't be a manager there. There's no lobby, either - just a desk where they'll leave the key for you. Everything about this place is old and shabby: the carpets, the bathroom features, the lights, the furniture (not antique - just old). Need an iron? Sure - there is one, on the second floor, for everyone's use. The manager is seldom there, he lives nearby, you'll have to wait to see him if the issue cannot be resolved on the phone. Smaller things: they seem to economize on towels and toilet tissue. One day, the "fresh" bath towel had a ripped hole in it. No one cares. They're not rude, no. But the whole thing is just sub-par. To be fair, the location is great. Next time we're in Venice, we'll definitely look somewhere else.