HOTEL & SPA DOÑA URRACA QUERETARO

Property class: 4
Hotel with outdoor pool, near Corregidora Stadium

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When you stay at HOTEL & SPA DOÑA URRACA QUERETARO, you'll be within a 15-minute drive of Corregidora Stadium and Antea Lifestyle Center. Guests can grab a bite to eat at the restaurant, or indulge in hot stone massages, facials, or body scrubs. An outdoor pool, a bar/lounge, and free bike rentals are other highlights.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Free breakfast
  • Spa
  • Free parking
  • Free WiFi
The current price is $144
$172 total
includes taxes & fees
Nov 3 - Nov 4

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Junior Double Room

Room

Junior Double Room

10.0 out of 10
Exceptional
(2 reviews)
  • Garden view
  • 41 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Single Room, Garden View

Room

Deluxe Single Room, Garden View

8.8 out of 10
Excellent
(6 reviews)
  • Garden view
  • 41 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
117 C. 5 de Mayo La Cruz, Querétaro, QUE, 76020

What's nearby

  • Casa de la Zacatecana Museum - 3 min walk - 0.3 km
  • Plaza de Armas - 5 min walk - 0.5 km
  • Templo y Convento de la Santa Cruz - 5 min walk - 0.5 km
  • Zenea Garden - 7 min walk - 0.6 km
  • Aqueduct of Santiago de Querétaro - 12 min walk - 1.0 km

Getting around

  • Queretaro Intl. Airport (QRO) - 41 min drive

Restaurants

  • ‪Cenaduria Blas - ‬1 min walk
  • ‪Don Amado - ‬1 min walk
  • ‪El Jardin De Azu - ‬1 min walk
  • ‪Casa Concheros - ‬1 min walk
  • ‪La carreta - ‬2 min walk

About this property

HOTEL & SPA DOÑA URRACA QUERETARO

  • When you stay at HOTEL & SPA DOÑA URRACA QUERETARO, you'll be within a 15-minute drive of Corregidora Stadium and Antea Lifestyle Center. Guests can grab a bite to eat at the restaurant, or indulge in hot stone massages, facials, or body scrubs. An outdoor pool, a bar/lounge, and free bike rentals are other highlights.

At a glance

Hotel size

    • 24 rooms

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is noon

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Pets

    • Pets not allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))

Parking

    • Free secured, uncovered onsite valet parking
    • Height restrictions apply for onsite parking
    • Onsite parking includes off-street options
    • Free 24-hour offsite parking within 984 ft

Other information

    • Smoke-free property

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Reviews

HOTEL & SPA DOÑA URRACA QUERETARO Reviews

8.8

Excellent

9.2

Cleanliness

9.0

Amenities

9.0

Staff & service

9.0

Property conditions & facilities

Guest review summary

What guests liked

  • The restaurant offered an exceptional breakfast and decent dinners with a wide selection. (4 reviews)
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From real guest reviews summarized by AI.
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Reviews

Verified review

10/10 Exceptional

Great location and beautiful property. Breakfast was great!
Verified review

8/10 Very good

Centrally located within walking distance to the City Center. The property is nice and the staff very attentive.
Verified review

10/10 Exceptional

Magical place

This place was more magical than I could have imagined. The decor, the ambience, the staff, the rooms, all of it a delightful experience. It's such a serene, peaceful, relaxing place in the middle of the historic area of town. I can't say enough about what a beautiful facility Dona Urraca is. It holds a special place in my heart!
Verified review

10/10 Exceptional

Beautiful hacienda-type property. Clean. Hallways smell like spa. Authentic Mexican breakfast included. Friendly staff. Great drinks at the bar. Centrally located. Pool is cold and the hot tub at the pool is also cold.
Verified review

8/10 Very good

Property has a nice tranquil feeling. Front desk staff very pleasant. Restaurant staff seemed a little cool though. Lighting in the bathroom over the sink needs some improvement!
Verified review

8/10 Very good

From the moment we arrived, the service was warm and welcoming. The staff went above and beyond to ensure our comfort, and every detail was thoughtfully attended to. The room was spotless, beautifully furnished, and offered a peaceful retreat. One of the highlights was the couples massage at the spa-it was professionally done, leaving us both refreshed and stress-free. This hotel truly exceeded our expectations. We're already looking forward to our next visit!
Verified review

10/10 Exceptional

Beautiful and amazing hotel! The staff super friendly and helpful this hotel is unique very satisfied with our choice! We loved the restaurant too!! Sunday brunch is wonderful
Verified review

10/10 Exceptional

Great overall experience. I won’t want to stay anywhere else
Verified review

10/10 Exceptional

Loved everything.
Verified review

10/10 Exceptional

Super!
Verified review

4/10 Fair

Muy caro para lo que esperaba..., no me mal entienda ÷, spa me toco un poco sucio, el jacuzzi en mal estado, la habitación un poco sin mantenimiento, el aire acondicionado olía muy raro..., mucho polvo y pues no nos agrado y más por lo que pagamos que fue una noche y spa en vino.
Verified review

10/10 Exceptional

La atención del personal es muy profesional y amable.
Verified review

8/10 Very good

Debido a un incendio en la cocina, dos dias antes, no había tortillas, lo correcto seria avisar a los Huéspedes para que podamos decidir si desayunar en el Hotel o en otro lugar.
Verified review

10/10 Exceptional

Buena ubicacion, edsa en una construcción antigua, muy renovada y limpia, con buen servicio e buen costo beneficio. Imperdible!
Verified review

2/10 Poor

Carecen de personal para dar servicio, no tienen suficientes empleados en comedor ni en limpieza , los baños de restaurante están muy sucios , las mesas de restaurante también muy sucias, el personal que asigna las mesas traen su ropa sucia . La carta de alimentos existe pero no hay alimentos disponibles, de toda la carta solo puedes escoger 3 ó 4 platillos. El buffet del desayuno en domingo es muy Malo en alimentos , no hay suficiente personal que atienda . El día lunes fuimos a desayunar antes del check out y la persona que atiende las mesas y los alimentos dejó estar en el restaurante a un niño sin calzones , ni ropa interior , y 4 niños más descalzos dentro del restaurante, esta persona llamada Cecilia , tomó al niño desnudo y le puso sus calzones y después nos sirvió café , ES UNA FALTA DE HIGIENE!! Falta de respeto a otros huéspedes!!
Verified review

10/10 Exceptional

Muito bkm, bem localizado e custo super honeato. Bom serviço e excelente comida.
Verified review

10/10 Exceptional

Excelente servicio
Verified review

10/10 Exceptional

Ein wunderschönes Hotel mit riesigen Zimmern und viel Charme
Verified review

10/10 Exceptional

La ubicación es excelente, puedes llegar caminando a varios atractivos, muchos restaurantes y bares al rededor y el hotel es maravilloso! las habitaciones muy amplias y las camas suavecitas (se aprecia después de andar caminando todo el día), la alberca climatizada es enorme, muy tranquilo y el servicio excelente en todos los departamentos, desde la recepción, el bar, botones, restaurante, etc. todos siembre muy amables y listos para ayudarte. Es la segunda vez que nos quedamos en esta propiedad y nos encanta! Mi única observación es que hay muchos mosquitos en las áreas públicas (tal vez por la época del año) pero en la recepción siempre tienen repelente que te pueden prestar para que te apliques. Totalmente recomendado cuando visitas Querétaro!
Verified review

10/10 Exceptional

Siempre habia querido pernoctar en este hotel. Ahora logré, era fabuloso.
Verified review

8/10 Very good

En general muy bien. Solo un poco lento el servicio con la comida
Verified review

4/10 Fair

Tiene un muy buena ubicación. El A.C no trabajaba , la regadera está tapado y salía muy poca agua , dos focos en el lavabo y un foco fundido. Me cambiaron de cuarto y el neumático del agua o un motor del A.C de algún cuarto vibraba en la madrugada y no dejo descansar …..
Verified review

8/10 Very good

Bonito hotel, muy centrico e impecable. Los desayunos incluidos son bastos y sabrosos. Me encantaron los jardines y la alberca. El servicio es muy amable. Lo unico que me gustaria que mejoraran es el frigobar; no enfria bien las bebidas, pero sin duda volveria a este lindo lugar.
Verified review

8/10 Very good

Excelente Servicio y localización
Verified review

8/10 Very good

Puede mejorar mucho

Alberca helada! Como hielo! No era así antes! Desayuno lento y nos tocó una persona con mal actitud. Los de recepción muy correctos y profesionales.