I will be requesting a partial refund, while the state of the room was tired and dirty, the en suite was disgustingly filthy and falling apart. The tap was not fixed to the basin, the towel rail had pieces missing and was barely hanging on the wall. Broken, cracked and missing wall and floor tiles, the bath panel was broken and hanging out of the side of the bath. There were hairs everywhere. It was also from the 80’s and it showed, probably never been cleaned since then! The bedroom door was clearly not up to fire regulations and clearly not BM TRADA certified, we wanted a cup of tea in the morning but, when I looked in the kettle there was something growing in it. The breakfast service was terrible with no information or guidance given except for a list of foods on a menu, we had no idea what was included or not and not offering condiments. There was a games building (which we were not told about) but, it was locked, a number of guests tried to open the door only to find it locked, it should be unlocked at a regular time every day, it’s not rocket science. Maybe they should spend less on coaches and more on cleanliness. It goes to show what a useless inspectorate system we have if this place can be trading even when it is putting guests lives at risk. So many seaside hotels are like this I’m embarrassed to be British. Hotels.com should be ashamed of themselves but, like the Hotel owners they won’t be because they just care about money . This hotel should be closed down.