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Hotel Centrum

4.0 star property
Family-friendly hotel in Kraków with 2 restaurants and 2 bars/lounges

Choose dates to view prices

Tucked away in Nowa Huta, Hotel Centrum offers a tranquil retreat with a coffee shop and lush garden. Unwind at the sauna or treat yourself to a rejuvenating facial treatment. Guests appreciate the friendly multilingual staff and convenient amenities like dry cleaning services, bicycle parking, free newspapers.
VIP Access

Reviews

8.4 out of 10
Very good

Popular amenities

  • Airport transfer
  • Parking available
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants and 2 bars/lounges
  • Breakfast available
  • Free area shuttle
  • Free shopping center shuttle
  • Free bus station shuttle
  • 24-hour fitness center
  • Sauna
  • Room service
  • Coffee shop/cafe
  • Babysitting
  • Business center

For families (6)

  • Children stay free
  • Babysitting (surcharge)
  • Premium TV channels
  • Garden
  • Daily housekeeping
  • Laundry facilities
The current price is $93
$100 total
includes taxes & fees
Jun 1 - Jun 2

Why we love this property

Work and play balance
Located in a business district, this hotel offers meeting rooms and a business center for work. After hours, guests can enjoy the sauna or in-room massages.
Taste the world
International cuisine awaits at two restaurants, while two bars mix perfect drinks. The cafe offers vegan-friendly breakfast with organic, local food.
Luxurious sleep sanctuary
Premium Egyptian cotton sheets and hypo-allergenic bedding cover Select Comfort mattresses. Blackout drapes ensure deep sleep. Champagne service adds luxury.

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Double or Twin Room

Double or Twin Room | Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Double or Twin Room

10.0 out of 10
Exceptional
(2 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Triple Room

Triple Room | Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Triple Room

8.0 out of 10
Very good
(1 review)
  • 21 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed OR 1 Double Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Basic Single Room (level - 1)

Basic Single Room (level - 1) | Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Basic Single Room (level - 1)

10.0 out of 10
Exceptional
(1 review)
  • 20 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Superior Double or Twin Room

Superior Double or Twin Room | Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Superior Double or Twin Room

  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed OR 1 Double Bed
  • Free WiFi

View all photos for Economy Single Room

Coffee and/or coffee maker

Economy Single Room

  • Sleeps 1
  • Free WiFi

View all photos for Triple Room

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Triple Room

  • Sleeps 3
  • Free WiFi

View all photos for Double Or Twin Room

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Double Or Twin Room

  • Sleeps 2
  • Free WiFi

Superior Room

  • Sleeps 2
  • Free WiFi

View all photos for Standard Double Room

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Standard Double Room

  • Sleeps 1
  • Free WiFi

Similar properties

Exterior
Mercure Krakow Fabryczna City
Kraków City Centre
  • Pool
  • Airport transfer
  • Pet friendly
  • Parking available
9.4 out of 10, Exceptional, 224 reviews
The price is $110
$119 total
includes taxes & fees
Jun 21 - Jun 22
Mercure Krakow Fabryczna City
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About the neighborhood

Map
os. Centrum E12, Kraków, Lesser Poland, 31-934

What's nearby

  • Nowa Huta Museum - 11 min walk - 0.9 km
  • Nowa Huta Meadows - 12 min walk - 1.1 km
  • Laznia Nowa Theatre - 14 min walk - 1.2 km
  • Church of St Bartholomew - 14 min walk - 1.2 km
  • Mogila Abbey - 15 min walk - 1.3 km

Getting around

  • John Paul II - Balice Airport (KRK) - 41 min drive
  • Turowicza Station - 12 min drive
  • Wieliczka Rynek-Kopalnia Station - 15 min drive
  • Kraków Zakliki Station - 19 min drive
  • Free area shuttle
  • Airport shuttle (surcharge)
  • Free shopping center shuttle
  • Free bus station shuttle

Restaurants

  • ‪Centralka Nowohuckie Bistro - ‬1 min walk
  • ‪Stylowa - ‬7 min walk
  • ‪Lav Kebab - ‬12 min walk
  • ‪Grill Przy Placu Centralnym - ‬5 min walk
  • ‪Banolli Restauracja Pizzeria - ‬8 min walk

About this property

Hotel Centrum

  • At Hotel Centrum, you'll be within a 15-minute drive of Main Market Square and Oskar Schindler Factory. Guests can indulge in facials, and Modern, one of 2 restaurants, serves international cuisine and is open for breakfast, lunch, and dinner. Other highlights include 2 bars/lounges, a 24-hour fitness center, and a fitness center.

At a glance

DONE

Hotel size

    • 35 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 4:00 PM; Check-in end time: anytime
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Guests driving to the property should contact this property in advance (e.g., directions)
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (4 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • Babysitting*
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi in rooms (speed: 500+ Mbps (good for 6+ people or 10+ devices))
LOCAL_PARKING

Parking

    • Wheelchair-accessible parking on site
    • Limited onsite parking (max 10 spaces per unit)
    • Height restrictions apply for onsite parking
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
    • Free bus station shuttle
DONE

Offsite

    • Free area shuttle within 500 meters
    • Free shopping center shuttle
DONE

Other information

    • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7 AM–10 AM
  • 2 restaurants
  • 2 bars/lounges
  • Coffee shop
  • Coffee/tea in a common area
  • Gas grills
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)
  • Free local shuttle
  • Babysitting (surcharge)
  • Grocery/convenience store

What to do

  • Shopping
  • Bicycle rentals nearby
  • Scooter/moped rentals nearby

Working away

  • Business center
  • Meeting rooms
  • Computer station
  • Conference space (2905 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Bike storage
  • Romance packages

Facilities

  • 1 building/tower
  • Built in 2010
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Library
  • 24-hour fitness center
  • Bicycle parking
  • Sauna
  • Locally sourced food is prioritized
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Locally-owned & organized tours & activities
  • Uses some LED lighting
  • Comprehensive food waste policy
  • Waste recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall
  • Outdoor furniture
  • Traditional architecture

Accessibility

  • Elevator
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Accessible airport shuttle
  • Accessible bus station shuttle
  • Tile flooring in public areas
  • Hardwood flooring in room

Room amenities

Be entertained

  • 40-inch LCD TV
  • Premium satellite channels
  • Netflix
  • Streaming services
  • Pay movies

Home comfort

  • Climate-controlled air conditioning and heating
  • Minibar
  • Electric kettle
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
  • Select Comfort mattress

What to enjoy

  • In-room massage

Freshen up

  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi (speed of 500+ Mbps (good for 6+ people or 10+ devices))
  • Phone
  • Desk chair

Food and drink

  • Champagne service
  • Meal delivery service
  • Free bottled water
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Energy-saving switches
  • Local maps

Special features

Dining

Modern - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).
Modern & Resto - This bistro specializes in international cuisine and serves breakfast, lunch, and light fare. Guests can enjoy drinks at the bar. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately PLN 75 for adults and PLN 55 for children
  • Airport shuttle service is offered for an extra charge of PLN 300 per vehicle (one-way, maximum occupancy 4)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for PLN 80.0 per night

Parking

  • Parking height restrictions apply

Policies

Guests can rest easy knowing there's a fire extinguisher on site.

This property accepts credit cards and cash.

Credit cards accepted: Visa, Mastercard, American Express, Diners Club

Also known as

Centrum Hotel

Centrum Krakow

Hotel Centrum

Hotel Centrum Krakow

Hotel Centrum Hotel

Hotel Centrum Kraków

Hotel Centrum Hotel Kraków

Frequently asked questions

Does Hotel Centrum offer free cancellation for a full refund?

Yes, Hotel Centrum does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Centrum?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Hotel Centrum?

Yes. Parking spots may be limited.

Is airport shuttle service offered by Hotel Centrum?

Yes, an airport shuttle is available. The charge is PLN 300 per vehicle one-way.

What are the check-in and check-out times at Hotel Centrum?

Check-in start time: 4:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability).

What is there to do at Hotel Centrum and nearby?

Have fun during the warmer months with activities nearby such as cycling. Enjoy amenities like 2 bars, a 24-hour fitness center, and a sauna. Hotel Centrum also has a picnic area and a garden.

Are there restaurants at or near Hotel Centrum?

Yes, there are 2 onsite restaurants, featuring alfresco dining and international cuisine.

What's the area around Hotel Centrum like?

Hotel Centrum is a short 11-minute walk from Nowa Huta Museum and 16 minutes' walk from Mogila Abbey.

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Reviews

Hotel Centrum Reviews

8.4

Very Good

9.0

Cleanliness

6.6

Location

9.0

Staff & service

8.6

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was excellent with a wide selection and fresh ingredients. (5 reviews)
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From real guest reviews summarized by AI.

Reviews

Verified

10/10 Exceptional

The staff were excellent. Very helpful and quick to help. Housekeeping was ok too. The check in process was very quick and efficient.
Dr Nishit, 4-night trip
Verified

10/10 Exceptional

Great location, staff and breakfast for a very good prize
Verified

10/10 Exceptional

Good breakfast, good room, good parking
Igor, 2-night trip
Verified

10/10 Exceptional

Pleasant service, nice hotel. Loved the breakfast! thanks for a pleasant stay
Przemek, 2-night trip
Verified

8/10 Very good

Liked having a shop and trams close by. Nice big window but needs better curtains.
Danielle, 1-night trip
Verified

8/10 Very good

All good
Brian, 1-night trip
Verified

2/10 Poor

Fantastic Staff, Awful Hotel

Let me just start by saying the staff working there were all really friendly, but the hotel is in a poor state. This was one of those situations where everything is so bad you just give up and grit through it. Bed was extremely uncomfortable with broken springs that hurt my body. No top mattress. There was an air vent which was so loud and hard to sleep through. The fridge and ac were also loud but ac could be turned off. There was a pervasive smell of damp and mold in the room. Being asthmatic I would not have made it another night. Bathroom floor was full of short dark hairs. There was so much, had there been a pet in the room before? Either way it had not been cleaned properly. Shower was broken and took forever (I mean several, several minutes) for not-cold water to come and temperature didn't reach beyond lukewarm. The water wouldn't drain so I had to take my cold shower in short bursts waiting for the water to drain slowly in between. Breakfast was really unfresh and awful. The fresh fruit looked several days old and everything was soggy. While there was a lot to chose from it the lowest quality possible. I didn't dare to eat much. Lastly, a large private party held at the hotel that night, unfortunately there was loud music and people walking and talking (and yelling in the corridors all night). Could've been overseen if not for all the other issues. I was unable to comfortably do the things you get a hotel for: sleep, wash and eat. Staff was great at least.
1-night trip
Verified

10/10 Exceptional

Hotellet låg väldigt bra till i Nowa Huta, spårvagnarna låg nära och till Krakow tog det ca 10 minuter. Hotellet hade väldigt vackra rum, utmärkt städat, väldigt vackra badrum. Frukosten var också utmärkt, väldigt mycket att välja på och fräscht. Rekommenderar starkt.
Benjamin, 3-night trip
Verified

4/10 Fair

Banheiro velho sem manutenção. Quarto no subsolo. Barulho
Paulo, 1-night trip
Verified

6/10 Good

OK för en natt

OK hotell för en natts övernattning. Fick ett rum i källaren med små källarfönster. Rummets lite slitet och inte högsta standard. Tycker ratingen var inte helt korrekt. Trevlig personal med bra service. Jättelik frukostbricka som levererades till rummet. Orkade bara med hälften
Mats, 1-night trip
Verified

10/10 Exceptional

Super hotel

Das Hotel kann ich empfehlen ,super Frühstück ,sauber freundlich naja alles was man für kurz trip braucht allerdings kaum Beleuchtung im Zimmer also sehr dunkel für mich ich denke das könnte man sparsam nehmen…
Alice, 4-night trip
Verified

6/10 Good

Die Unterkunft ist zwar in die Jahre gekommen aber machte einen sauberen Eindruck. Zimmer hatte alles was man braucht und Frühstück war klein, aber fein. Einziges Manko war das durchwegs junge Personal der Generation Y-Z, welche eigentlich Englisch können sollten und sich bei der Arbeit nicht gerade überstürzen. Ein Gast machte darauf aufmerksam, dass bei der Kaffeemaschine ein Fehler im Display stand und nur der wurde behoben anstatt gleich zu schauen ob sonst alles in Ordnung ist. Einen Kaffee konnte man runterlassen, dann war der Restebehälter voll. Danach wurde nur dieser geleert und drei Kaffee’s später war das Restwasser voll. Beim Zusehen hat man schon als Gast überlegt sich selbst zu helfen anstatt die dafür zuständige, jungen Dame zu „belästigen“ und sich ihre Begeisterung über den Arbeitsaufwand hinzugeben.
Günter, 1-night trip
Verified

10/10 Exceptional

Tolles Hotel

Alles super, vielen Dank 😊
Andre, 4-night trip
Verified

6/10 Good

kleine kamer koelkast was op slot geen 4 sterren waard
Ardjoen, 1-night trip
Verified

8/10 Very good

The gym facilities could be better - it was hard for the two of us to exercise at the same time - the room was so tiny. Other than that - all good.
Barbara, 3-night trip
Verified

10/10 Exceptional

Great public transportation and connection with City Center. Clean and comfortable rooms.Very well kept facilities. Delicious breakfast. That was my second stay in Hotel Centrum.
Maria, 6-night trip
Verified

10/10 Exceptional

The room I stayed in was really nice and clean and spacious and had all the nice little touches. If I was to have one little say it would be to have darkened blinds, but everything was superb. The staff are extremely helpful and very nice. The food also was very good. A wonderful hotel.
5-night trip
Verified

8/10 Very good

no wifi for bedrooms at the end of the corridor / little noisy (street) / far from the center
1-night trip
Verified

10/10 Exceptional

Excellent staff, excellent hotel with very modern amenities, and a great breakfast station. Free parking for those driving in to the region, and tram station to take the tram in to the downtown area is very conveniently located from the hotel.
S, 1-night trip
Verified

8/10 Very good

Business Short Stay

The staff are very helpful and welcoming. Nothing is every a bother for them. The room is very large but I found the bathroom a little cramped. I didn't like the pillows and found the mattress uncomfortable. For the short business trip and closeness to the place of work it was convenient but limiting as there's not much else in the area.
3-night trip
Verified

6/10 Good

Kontrola pokoju przy wymeldowaniu

Pierwszy raz w życiu spotkała mnie kontrola pokoju przy wymeldowaniu, pan na recepcji poprosił bym poczekał, a ktoś sprawdził pokój i zadzwonił, że ok (oczywiście) - bardzo niemiła i upokarzająca sytuacja, jak prawie w każdym tygodniu gdzieś nocuję, takie podejście do gości spotkałem pierwszy raz - ŻENADA. raczej 3* a nie 4, aczkolwiek pokój przestronny, łóżko wygodne, pokój i łazienka czyste.
Marek, 1-night trip
Verified

6/10 Good

Centrum

Hotel **** ale standard moim zdaniem tylko na ***.
Verified

8/10 Very good

Helt ok hotell. Nån fläck på golvet och lite otrevligt område annars jättebra och bra pris.
Verified

10/10 Exceptional

Komfortowe pokoje

Na dzień dobry recepcja nie zachwyciła, ponieważ bliżej jej tylko i wyłącznie do baru hotelowego przy którym można zamówić drinka ( i oczywiście można to zrobić), ale ogólna ocena hotelu bardzo wysoka. Pokoje komfortowe, bardzo czyste, łazienki również przyjemne, w pokoju sejf, mini barek. Hotel na pewno godny polecenia.
Verified

6/10 Good

Notre premier hotel en Pologne, loin du Centrum

Personnel de l'hôtel plaisant et agréable. Chambre correct et propre, mais c'est facile de trouver mieux! Repas: Déjeuner ordinaire, repas un peu cher pour ce que nous avons eu au souper, comparé à d'autres restaurants que nous avons faits. Très peu de stationnement, nous avons été chanceux car sinon il faut aller à la rue et c'était un énorme chantier de construction partout.