See all properties

Frazel Heritage Hotel

3.0 star property
City-center hotel in Alor Setar

Choose dates to view prices

Photo gallery for Frazel Heritage Hotel

Front of property
53-inch Smart TV with cable channels
Balcony view
Executive Suite, City View | 1 bedroom, premium bedding, down comforters, minibar
Lobby
Located in the city center, Frazel Heritage Hotel offers a warm welcome with to-go breakfast and laundry facilities. Unwind with WiFi or connect at the conference space, meeting rooms, or banquet hall. The 24-hour front desk and multilingual staff have left a lasting impression on previous guests.

Reviews

6.4 out of 10
Good

Popular amenities

  • Free breakfast
  • Laundry facilities
  • 24/7 front desk
  • Free parking
  • Free WiFi
  • Air conditioning

Main amenities (12)

  • Housekeeping (on request)
  • Meeting rooms
  • 24-hour front desk
  • Air conditioning
  • Microwave in a common area
  • Water dispenser
  • Self-serve laundry
  • Conference space
  • Meeting room
  • Multilingual staff
  • Concierge services
  • Banquet hall

Feel at home (6)

  • Private bathroom
  • Laundry facilities
  • Coffee/tea maker
  • Blackout drapes/curtains
  • Minibar
  • Cable TV service
The current price is $77
$86 total
includes taxes & fees
Oct 1 - Oct 2

Room options

Check availability for these dates

Tonight

Sep 29 - Sep 30
Check availability for tonight Sep 29 - Sep 30

Tomorrow

Sep 30 - Oct 1
Check availability for tomorrow Sep 30 - Oct 1
Available filters for rooms
Showing 18 of 18 rooms

View all photos for Family Triple Room, City View

Family Triple Room, City View | 1 bedroom, premium bedding, down comforters, minibar

Family Triple Room, City View

Highlights

Soundproofed
Air conditioning
Smart TV
Premium bedding
Separate bedroom
Blackout drapes/curtains
Down duvet
Private bathroom
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Elite Single Room, 1 Bedroom, Non Smoking

Coffee and/or coffee maker

Elite Single Room, 1 Bedroom, Non Smoking

Highlights

Soundproofed
Air conditioning
Smart TV
Premium bedding
Separate bedroom
Blackout drapes/curtains
Down duvet
Private bathroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Deluxe Double Room, City View

Deluxe Double Room, City View | 1 bedroom, premium bedding, down comforters, minibar

Deluxe Double Room, City View

Highlights

Soundproofed
Air conditioning
Smart TV
Premium bedding
Separate bedroom
Blackout drapes/curtains
Down duvet
Private bathroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room | 1 bedroom, premium bedding, down comforters, minibar

Deluxe Double or Twin Room

Highlights

Soundproofed
Air conditioning
Smart TV
Premium bedding
Separate bedroom
Blackout drapes/curtains
Down duvet
Private bathroom
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Basic Double Room

Basic Double Room | 1 bedroom, premium bedding, down comforters, minibar

Basic Double Room

Highlights

Soundproofed
Air conditioning
Smart TV
Premium bedding
Separate bedroom
Blackout drapes/curtains
Down duvet
Private bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Suite, City View

Executive Suite, City View | 1 bedroom, premium bedding, down comforters, minibar

Executive Suite, City View

Highlights

Soundproofed
Air conditioning
Smart TV
Down duvet
Separate bedroom
Blackout drapes/curtains
Premium bedding
Private bathroom
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Basic Twin Room

Highlights

Soundproofed
Air conditioning
Smart TV
Premium bedding
Separate bedroom
Blackout drapes/curtains
Down duvet
Private bathroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Single Room

Deluxe Single Room | 1 bedroom, premium bedding, down comforters, minibar

Deluxe Single Room

Highlights

Soundproofed
Air conditioning
Smart TV
Premium bedding
Separate bedroom
Blackout drapes/curtains
Down duvet
Private bathroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Deluxe King Room

1 bedroom, premium bedding, down comforters, minibar

Deluxe King Room

  • Sleeps 2

View all photos for Deluxe Family

1 bedroom, premium bedding, down comforters, minibar

Deluxe Family

  • Sleeps 3

View all photos for Super Single Twin Deluxe

1 bedroom, premium bedding, down comforters, minibar

Super Single Twin Deluxe

  • Sleeps 2

View all photos for Single Room

1 bedroom, premium bedding, down comforters, minibar

Single Room

  • Sleeps 1

Deluxe Double Or Twin Room

  • Sleeps 2

View all photos for Executive Suite With City View

1 bedroom, premium bedding, down comforters, minibar

Executive Suite With City View

  • Sleeps 2

View all photos for Basic Double Room No Window

1 bedroom, premium bedding, down comforters, minibar

Basic Double Room No Window

  • Sleeps 2

View all photos for Elite Single Room, 1 Bedroom No Window

1 bedroom, premium bedding, down comforters, minibar

Elite Single Room, 1 Bedroom No Window

  • Sleeps 1

View all photos for Basic Twin Room No Window

1 bedroom, premium bedding, down comforters, minibar

Basic Twin Room No Window

  • Sleeps 2

View all photos for Superior Deluxe Room

1 bedroom, premium bedding, down comforters, minibar

Superior Deluxe Room

  • Sleeps 1

Similar properties

Front of property - evening/night

Royale Signature Hotel

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Bar
7.4 out of 10, Good, 173 reviews
The price is $33
$38 total
includes taxes & fees
Sep 30 - Oct 1
Royale Signature Hotel
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the neighborhood

Map
Jalan Kanchut, Lebuhraya Darul Aman, 429, Alor Setar, Kedah, 05100

What's nearby

  • Aman Central - 2 min walk - 0.2 km
  • Zahir Mosque - 3 min walk - 0.3 km
  • Alor Setar Tower - 3 min walk - 0.3 km
  • Pekan Rabu Complex - 9 min walk - 0.8 km
  • Darul Aman Stadium - 3 min drive - 2.3 km

Getting around

  • Alor Setar (AOR-Sultan Abdul Halim) - 15 min drive

Restaurants

  • ‪Samila Cafe, Alor Star - ‬1 min walk
  • ‪Kenny Rogers Roasters - ‬2 min walk
  • ‪K. Nasi Lemak - ‬3 min walk
  • ‪高峰茶室 板面 - ‬4 min walk
  • ‪Mykōri Dessert Café - ‬2 min walk

About this property

Frazel Heritage Hotel

Located near a train station, Frazel Heritage Hotel is a great choice for a stay in Alor Setar. Free perks include WiFi, self parking, and on-the-go breakfast daily between 7:00 AM and 9:30 AM.

At a glance

DONE

Hotel size

    • 43 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
LOCAL_PARKING

Parking

    • Free secured onsite self parking
    • Onsite parking limited
    • Free offsite parking nearby
    • Street parking available
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Free on-the-go breakfast each morning 7:00 AM–9:30 AM
  • Shared microwave
  • Water dispenser

Working away

  • Meeting room
  • Conference space (510 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Laundry facilities
  • Multilingual staff
  • Romance packages

Facilities

  • Banquet hall

Accessibility

  • Hand-held showerheads
  • Height-adjustable showerhead
  • Tile flooring in room

Room amenities

Be entertained

  • 53-inch Smart TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Slippers
  • Iron/ironing board
  • Window screens

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Free WiFi (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))

Food and drink

  • Free bottled water

More

  • Housekeeping (on request)
  • In-room safe

Fees & policies

Refundable deposits

  • Cash deposit: MYR 100 per accommodation, per stay

Policies

Noise-free guestrooms cannot be guaranteed.
This property does not have elevators.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard

Also known as

Frazel Heritage Hotel Hotel
Frazel Heritage Hotel Alor Setar
Frazel Heritage Hotel Hotel Alor Setar

Frequently asked questions

Are pets allowed at Frazel Heritage Hotel?

Sorry, pets aren't allowed.

Is parking offered on site at Frazel Heritage Hotel?

Yes, there's free self parking. Parking spots may be limited.

What are the check-in and check-out times at Frazel Heritage Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon.

What's the area around Frazel Heritage Hotel like?

Frazel Heritage Hotel is in the heart of Alor Setar, a short 2-minute walk from Aman Central and 3 minutes' walk from Alor Setar Tower.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Frazel Heritage Hotel Reviews

6.4

Good

6.4

Cleanliness

7.4

Amenities

5.2

Staff & service

5.0

Eco-friendliness

6.0

Property conditions & facilities

Reviews

8/10 Very good

Nice place
MOHD FAHAMI, 1-night trip

10/10 Exceptional

Comfy although my room was kinda small but sufficient.
Ivor, 1-night trip

6/10 Good

I am writing to express my disappointment with my recent stay at your hotel , which I had booked and fully paid for through Expedia. Unfortunately, the experience did not meet my expectations, and I encountered multiple issues during my stay that I believe require your attention. 1. Repeated Tax Payment Request Upon my arrival after a long 10-hour drive from Phuket, the front desk employee insisted that I pay taxes again, despite my showing clear proof of confirmation and full payment, including all fees and taxes, made through Expedia. This unnecessary insistence was highly inconvenient and frustrating. Even during checkout, a different employee again asked for proof of tax payment. This lack of coordination and communication among staff is unacceptable. 2. Poor Breakfast Quality The breakfast provided was extremely disappointing, with very few options available. This fell far short of the standard I expected from your establishment and did not justify the price of the stay. These issues significantly marred my experience, and I would not recommend your hotel based on this visit. I urge you to address these concerns to ensure other guests do not face the same challenges.
Jacob, 1-night trip

2/10 Poor

Terrible customer service provided

No flexibility on check in time , must be at 3pm even though we are so tired for the long journey
Stephanie, 1-night trip

2/10 Poor

Terrible management attitude

Not friendly environment
Stephanie, 1-night trip

2/10 Poor

Terrible service, must check in at 3pm , no allowance even though a different by 40minutes Breakfast only provide Nasik Lemak and two types local kuih
Stephanie, 1-night trip

10/10 Exceptional

Clean and comfortable. Good for business trip.
Kian Siong, 2-night trip

10/10 Exceptional

Muhammad, 2-night trip