2/10 Mediocre
24 de enero de 2026
Min booking var ment til den 12 feb - 15 feb but a mistake was made so the booking said 11 jan - 14 jan - event though i asked for transfer in a message for the 11 feb made ind december the hotel did not react - when they saw that we did not check in on the 11 jan they did not respond - i wrote them today 15 jan and asked that our reservation still was active for the 12-15 feb - their response was that our booking was used so that was not posible - I could under stand if thesy said that we had to pay with one day but i find it to be VERY bad service to just say that after their system we was stayíng there in january even though we are right here in Denmark.
Jimmy
Jimmy, viaje de 3 noches
Opinión verificada de un huésped de Hoteles.com
























