Unfortunately, our stay was extremely disappointing and did not match the expectations created by the listing.
The biggest issue was the noise. We booked two rooms for our family, including children, and the disturbance outside was so excessive that no one in either room could sleep. We contacted the hotel while it was happening and were told the noise was permitted until midnight. However, it continued well past midnight. At approximately 1:00 AM we were still awake due to loud music, shouting and even fireworks. We documented the disturbance and reported it to the hotel.
We were also disappointed by the advertised amenities. The pool was extremely overcrowded throughout our stay, making it very difficult to actually enjoy. The beach was also not what we expected from the listing and involved additional fees that should have been made much clearer before booking.
The property has potential and staff were polite, but a hotel’s most basic responsibility is providing guests with a reasonable environment to sleep. Had the noise conditions, overcrowding and additional beach costs been clearly disclosed, we would not have booked this hotel.
I strongly recommend families clarify these issues before booking.