Does Casona Roma Norte offer free cancellation for a full refund?

Yes, Casona Roma Norte does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Casona Roma Norte?

Yes, cats and dogs are welcome, with a limit of 2 total. There's a charge of USD 100 per pet, per stay, and there's also a deposit of USD 200 per stay. Service animals are exempt from fees. Food and water bowls and litter boxes are available. Some restrictions may apply, so please contact the property for more details.

What are the check-in and check-out times at Casona Roma Norte?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon.

What is there to do at Casona Roma Norte and nearby?

Casona Roma Norte has 3 bars and spa services, as well as a garden.

Are there restaurants at or near Casona Roma Norte?

Yes, there are 2 onsite restaurants.

What's the area around Casona Roma Norte like?

Casona Roma Norte is a short 6-minute walk from Sevilla Station and 10 minutes' walk from Paseo de la Reforma.

Casona Roma Norte, Mexico City: Hotel Reviews, Rooms & Prices

10/10 Exceptional

Jun 11, 2025

We absolutely loved our stay the staff on arrival was so amazing with drinks for us. We were early and they accommodated us to get us in our room early. The room was so nice and well organized. Our balcony view was amazing and relaxing.

CHRISTINA, 1-night trip

10/10 Exceptional

May 1, 2025

boutique hotel with exceptional service.

This hotel was a very beautiful place. I was impressed by the high quality of the staff and customer support. I highly recommend the hotel. The complimentary dinner was really amazing as well.

Andrew, 1-night trip

10/10 Exceptional

Oct 24, 2024

Excellent

Maria, 1-night trip

4/10 Fair

Dec 28, 2024

Too expensive for its quality and lots of rooms they smell.

danoosh, 2-night trip

10/10 Exceptional

Jan 27, 2025

Chic and Super Comfortable Stay

Our stay at Casona was fantastic. The interior design is beautiful and so stylish from the artwork to the rooms, everything was chosen with care. I love design and enjoyed all of the little details. Make sure to visit the gorgeous coffee/matcha shop. The neighborhood and location are great and very walkable. What puts this place over the top though, is the staff. Communication was flawless and each person we interacted with was so warm and helpful. A huge shoutout to Ricardo and Chico for going above and beyond to help us wrap some art we purchased to make sure it traveled well. Brenda and Liv were also so sweet and helpful! CDMX has no shortage of beautiful hotels, but I would definitely stay here again.

3-night trip

6/10 Good

Oct 28, 2024

The recently renovated rooms are really nice. The staff was very professional and accommodating. Since they just opened, they’re still working out a few things, working up to full menus and services, etc. My room’s windows all faced out to the main restaurant below, which meant live music until close to midnight and prep work started at 6 am. Definitely not a restful sleep, despite the very comfortable bed.

Pablo, 1-night trip

6/10 Good

Oct 25, 2024

Great potential but lots of improvements needed.

That property just opened a month prior to my visit. Beautiful property overall but disappointing on many levels: - The staff felt unprepared and not efficient at all. They tried to be welcoming but the result felt too stuffy and not sincere. - The "deluxe" room I paid for was very nice but had absolutely no view and the door did not close properly. - Their sushi place "Suchi" was a disgrace to the Japanese cuisine even though they said it was a fusion between Japan and Sinaloa. Out of the 3 items I ordered none of them were good and enjoyable. I told the GM the following day. He told me he would later taste the 3 items I ordered but I never heard back from him.

Bruno, 2-night trip

2/10 Poor

Jan 1, 2025

We wanted a boutique hotel in the hip district of Roma Norte. When we got there, there was a private party going on with a blasting DJ. We were informed it would continue until 12 am which it did. Granted it was Saturday night, but there was no regard for the guests. Our room was shaking it was so loud. The room itself was clean and modern but tiny. For the price they are charging (this was the week between Christmas and New Years) you are clearly paying for the location. Our room was also very cold without any easy way to adjust the temperature control. Needless to say we didn’t get a wink of sleep that night. We woke up Sunday morning to what sounded like moving furniture. We decided to leave the hotel even though we had 4 more days booked. We found a luxury hotel chain (JW Marriott) in the Polanco neighborhood which was cheaper and had excellent service. Bottom line, unless you’re 25 years old with a ton of money to burn and don’t care about sleeping don’t do it. Doesn’t work for couples or families - what a disappointment!

David, 4-night trip

2/10 Poor

Jan 3, 2025

Awful Experience

Unfortunately the most awful hotel experience we've ever had. Save yourself the stress and avoid at all costs. Starting with the check-in, our room wasn't ready until 2.5 hours past the check-in time because of an unorganized cleaning schedule. Not a big deal, but for a "luxury" hotel, they should be on top of this stuff. Then we came home from dinner to the loudest music we've ever heard. There is no sound-proofing in these rooms (you can hear even a footstep in the hall) so the music was deafening in the room. We could barely hear ourselves speak, let alone sleep. We were told it was a private party... so not even a hotel restaurant or bar that we could enjoy ourselves. The following morning we wanted to leave the hotel because of how terrible the day before was. They convinced us to stay, assuring us that there would be no music that next night. This turned out to be a complete lie because there was in fact another private party. Same experience with blasting music until late in the night. Two awful sleeps, in this "luxury" "wellness" hotel, so finally we checked out early the next day and went to a different hotel. Just overall super disappointing.

Bridget, 3-night trip

4/10 Fair

Oct 9, 2025

Toalhas não foram trocadas durante a estadia - tive que tomar banho com a toalha molhada. Recepção terrível, funcionários ficam conversando entre si o dia todo ao invés de recepcionar o hóspede. Nos indicaram o quarto errado - e inclusive nos deram a chave do quarto errado e entramos no quarto de outras pessoas por conta disso. Segurança ruim.

giulia, 3-night trip

10/10 Exceptional

Jul 11, 2025

Mr. Charith, 3-night trip

10/10 Exceptional

Jul 9, 2025

10/10

Excelente estancia, un hotel muy bonito , con habitación muy cómoda y los de Resevacion muy amables.

Enrique, 4-night trip

10/10 Exceptional

Jul 3, 2025

Juan Jose, 3-night trip

10/10 Exceptional

Jul 2, 2025

Pequeño detalle...

El edificio tiene un grado de restauración sobresaliente, me encantó. La decoración es exquisita y muy agradable, tienen detalles que hacen del hospedaje toda una experiencia. Mi único "pero" es algo súper simple y lo pudiera ignorar si no fuera porque resultó muy incómodo colgar la ropa. Los ganchos están hermosos, muy modernos de madera y piel... pero no son funcionales. A casi 2.0 m de altura, no se pueden quitar y colgar un simple pantalón resulto ser la experiencia más complicada que había tenido. Preferimos dejar la ropa en la maleta. Casona, por favor resuelvan este pequeño detalle y les juro que todo será 100% perfecto! Gracias por la excelente atención de todo el personal.

Juan Jose, 1-night trip

10/10 Exceptional

Jun 30, 2025

Carol, 4-night trip

10/10 Exceptional

May 27, 2025

Zara, 3-night trip

10/10 Exceptional

Apr 30, 2025

Laetitia, 5-night trip

10/10 Exceptional

Apr 16, 2025

José Luis, 1-night trip

10/10 Exceptional

Mar 13, 2025

Bien

JUAN MANUEL, 1-night trip

10/10 Exceptional

Feb 14, 2025

Alisha, 2-night trip

10/10 Exceptional

Dec 26, 2024

Victor, 1-night trip

10/10 Exceptional

Dec 24, 2024

Excelente Hotel!

Magnífica estancia! El hotel es , el servicio y la atención extraordinaria, el cuarto y la cama cómodisimos!…Restaurantes fabulosos dentro del hotel y detalles divinos como mandar un pastel de cumpleaños, el servicio se concierge excelente… verdaderamente superó nuestras expectativas! Muchas gracias!

EDWARD, 1-night trip

10/10 Exceptional

Nov 20, 2024

Jaclyn, 3-night trip

10/10 Exceptional

Nov 14, 2024

Natalie, 4-night trip

10/10 Exceptional

Nov 7, 2024

Shadi, 2-night trip

Casona Roma Norte

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