Nestled in the city center, NEIZAN HOTEL offers a serene escape with a full-service spa and laundry facilities. Indulge in the daily manager's reception or explore nearby Central Park and Casa Santo Domingo Museum. Connect to WiFi, enjoy coffee/tea in the lobby, or savor cooked-to-order breakfast.
Antigua Guatemala Colonial Art Museum - 8 min walk - 0.7 km
Getting around
La Aurora Intl. Airport (GUA) - 71 min drive
Restaurants
Antigua Brewing Company - 3 min walk
Kafka - 3 min walk
El Viejo Café - 2 min walk
La Casa de las Sopas - 1 min walk
Hecho en Casa - 2 min walk
About this property
NEIZAN HOTEL
NEIZAN HOTEL puts you in a great location, within just a 10-minute walk of Central Park and Antigua Guatemala Cathedral. Guests can be pampered with massages at the spa and grab a bite to eat at the restaurant. Also, this hotel is within a 15-minute walk of Casa Santo Domingo Museum.
At a glance
DONE
Hotel size
9 rooms
DONE
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: anytime
Check-out time is noon
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
DONE
Children
Children may not be eligible for complimentary breakfast
DONE
Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 50+ Mbps)
LOCAL_PARKING
Parking
No onsite parking
Property amenities
Food and drink
Free continental breakfast each morning 7:30 AM–10:00 AM
Restaurant
Coffee/tea in a common area
Free daily reception
Services
24-hour front desk
Laundry facilities
Facilities
Full-service spa
Accessibility
Area rugs in room
Room amenities
What to enjoy
Yard
Individually furnished and decorated
Freshen up
Free toiletries
Towels
Toilet paper
Stay connected
Free WiFi (speed of 50+ Mbps)
More
Daily housekeeping
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open daily.
Fees & policies
Pool, spa, & gym (if applicable)
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard
Also known as
NEIZAN HOTEL Hotel
NEIZAN HOTEL Antigua Guatemala
NEIZAN HOTEL Hotel Antigua Guatemala
Frequently asked questions
Are pets allowed at NEIZAN HOTEL?
Sorry, pets aren't allowed.
Is parking offered on site at NEIZAN HOTEL?
Sorry, there's no onsite parking at NEIZAN HOTEL.
What are the check-in and check-out times at NEIZAN HOTEL?
Check-in start time: 2:00 PM; Check-in end time: anytime. Check-out time is noon.
What is there to do at NEIZAN HOTEL and nearby?
NEIZAN HOTEL has a spa.
Are there restaurants at or near NEIZAN HOTEL?
Yes, there's an onsite restaurant.
Does NEIZAN HOTEL have any outdoor private spaces?
Yes, every room features a yard.
What's the area around NEIZAN HOTEL like?
NEIZAN HOTEL is in Historic Center, a short 6-minute walk from Central Park and 8 minutes' walk from Antigua Guatemala Cathedral.
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Reviews
NEIZAN HOTEL Reviews
7.0
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.0
Cleanliness
7.6
Amenities
8.6
Staff & service
6.8
Property conditions & facilities
Reviews
Verified
10/10 Exceptional
Jul 4, 2024
Perfect location, very nice staff
Elizabeth
Elizabeth, 2-night trip
Verified
10/10 Exceptional
Jan 2, 2025
The staff were friendly and accomodating, the property is close to tourist spots in the area.
Marlon
Marlon, 6-night trip
Verified
10/10 Exceptional
Aug 20, 2024
Lovely stay
Great spot great location
Elizabeth
Elizabeth, 2-night trip
Verified
10/10 Exceptional
Jun 28, 2025
Excellent place to stay in Antigua! Walking distance to everything you need. Friendly staff, great hot water and amenities at the hotel. Highly recommend!
Katherine
Katherine, 9-night trip
Verified
10/10 Exceptional
Aug 20, 2024
Perfect location
Great spot loved the spa in the building great place for single travelers and backpackers
Perfect location walking to anything
Elizabeth
Elizabeth, 1-night trip
Verified
8/10 Very good
Oct 10, 2024
We liked it's location, with respect to downtown & going to the market, we were exactly two blocks to either going down town or to the market..
Rodolfo
Rodolfo, 2-night trip
Verified
2/10 Poor
May 25, 2025
The property is not what is advertised, this was a terrible experience we ended up not using it and left, def not worth it
Ricardo
Ricardo, 2-night trip
Verified
8/10 Very good
Jan 14, 2025
Inaccurate room describtion
The issue with this listing is the inacurate room describtion.
The bathrooms are not on suite!
There is only shared baths and shower.
William
William, 2-night trip
Verified
2/10 Poor
Jan 13, 2026
La noche antes me mandan un mensaje que me habían cancelado la reservacion por algo de construcción .Al llegar al otro día encuentro un hotel completamente lleno y sin ninguna señal de construction lo que me lleva a pensar que lo que paso fue que revendieron mi habitación a precio mas caro.Cabe destacar que yo estaba viajando desde Estados Unidos en la última semana del año.
Al levantarme ese día y ver el Correo que me habían enviado le conteste por escrito y llame por teléfono y nunca obtuve respuesta
jorge
jorge, 3-night trip
Verified
6/10 Good
Jan 4, 2026
La habitación, la logística de hoteles.com, en general
Ma. Cristina
Ma. Cristina, 1-night trip
Verified
8/10 Very good
Dec 28, 2025
A equipe é bem atenciosa e consegue-se dormir bem. O banheiro que não é privativo é limpinho. Atende às expectativas. A localização é excelente. Ponto alto da hospedagem.
Luana
Luana, 2-night trip
Verified
4/10 Fair
Dec 9, 2025
Habitacion no arreglada
Jose
Jose, 1-night trip
Verified
2/10 Poor
Oct 25, 2025
Las imagenes no son lo que ofrecen
Carlos
Carlos, 1-night trip
Verified
10/10 Exceptional
Apr 18, 2025
Muy limpio. Buena ubicacion y muy buena atencion. Recomendado
Danessa Elizabeth
Danessa Elizabeth, 1-night trip
Verified
6/10 Good
Dec 21, 2024
Céntrico, economico y el personal muy amable. Muy básico, el baño es compartido, no se descansa muy bien ya que se transpasa el ruido de las habitaciones contiguas
ANAHY
ANAHY, 6-night trip
Verified
2/10 Poor
Nov 30, 2024
Es un hotel con un baño para compartir con todos los huéspedes y los cuartos no tienen ventanas.
Ramonita
Ramonita, 2-night trip
Verified
10/10 Exceptional
Oct 20, 2024
Muy correcto, personal muy amable.
Eder
Eder, 1-night trip
Verified
6/10 Good
Aug 4, 2024
.
Ronald
Ronald, 1-night trip
Verified
4/10 Fair
Jun 25, 2024
No lo tomen MAL, las personas q nos atendieron fueron muy buenas pero la forma del Hotel de conducir negocios deja mucha incertidumbre. El hotel ya se había pagado en Expedía (confirmado) pero ellos insistieron q eso era solo para mantener el hotel así q pagamos otra vez y nos cobraron un porcentaje extra por uso de tarjeta de crédito. El hotel no está preparado para días lluviosos. Los cuartos no tienen baño privado y el mismo en el segundo piso en temporada de lluvia te da mucho q pensar nos cambiaron a una habitación en el primer piso y hubieron par de goteras para mi la categoría de este es hostel pero lo tienen como hotel. REPITO las personas q nos atendieron fueron muy amables pero la persona q decide cómo se conduce puede mejorar en muchas maneras. Nunca podré saber si. Este lugar mejorará pero les deseo éxitos.