VISIONAPARTMENTS Lugano offers a fantastic location, putting you just a 5-minute walk from Lake Lugano. Apartments feature kitchenettes, flat-screen TVs, and free WiFi. Public transportation is close by: Lugano Funicular Station is just 15 minutes by foot.
VISIONAPARTMENTS Lugano offers a fantastic location, putting you just a 5-minute walk from Lake Lugano. Apartments feature kitchenettes, flat-screen TVs, and free WiFi. Public transportation is close by: Lugano Funicular Station is just 15 minutes by foot.
At a glance
Property size
56 apartments
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out time is 10:00 AM
Special check-in instructions
There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Information provided by the property may be translated using automated translation tools
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cribs (infant beds)
Pets
Pets allowed*
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Onsite parking available only on request
Covered onsite self parking (CHF 12 per night)
Other information
Smoke-free property
Property amenities
Internet
Free WiFi
Parking and transportation
Onsite parking available only on request
Covered self parking on site (CHF 12 per night)
Kitchenette
Refrigerator (mini)
Stovetop
Microwave
Dishwasher
Cookware/dishes/utensils
Dining
Continental breakfast available for a fee 7:00 AM–11:00 AM on weekdays and 8:00 AM–noon on weekends: CHF 17.50 for adults and CHF 17.50 for children
Bedrooms
Bed sheets provided
Bathrooms
Towels provided
Toilet paper
Hair dryer
Free toiletries
Entertainment
21-inch flat-screen TV with cable service
Laundry
Laundry facilities
Work spaces
Desk
Comfort
Air conditioning
Heating
Pets
Service animals exempt from fees
Pet friendly
CHF 10.50 per pet per day
Suitability/Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Elevator door width (inches): 36
Wheelchair accessible (with limits)
Smoke-free property
Services and conveniences
Limited housekeeping
Iron/ironing board
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector installed (host has indicated there is a smoke detector on the property)
Fire extinguisher
General
56 rooms
Built in 1973
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: CHF 2.00 per person, per night. This tax does not apply to children under 14 years of age.
Tourism fee: CHF 0.15 per person, per night
Optional extras
Continental breakfast is offered for an extra charge of approximately CHF 17.50 for adults and CHF 17.50 for children
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of CHF 10.50 per pet, per day
Parking
Covered self parking costs CHF 12 per night
Guests must contact this property in advance to reserve onsite parking
Policies
Extra-person charges may apply and vary depending on property policy.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has indicated there is a smoke detector on the property.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard
Frequently asked questions
Does VISIONAPARTMENTS Lugano offer free cancellation for a full refund?
Yes, VISIONAPARTMENTS Lugano does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at VISIONAPARTMENTS Lugano?
Yes, pets are welcome. There's a charge of CHF 10.50 per pet, per day. Service animals are exempt from fees.
Is parking offered on site at VISIONAPARTMENTS Lugano?
Yes. Self parking costs CHF 12 per night.
What are the check-in and check-out times at VISIONAPARTMENTS Lugano?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is 10:00 AM.
Does VISIONAPARTMENTS Lugano have a kitchen or kitchenette?
Yes, there is a kitchenette which also includes a stovetop, a dishwasher, and a microwave.
What's the area around VISIONAPARTMENTS Lugano like?
VISIONAPARTMENTS Lugano is a short 3-minute walk from Lake Lugano and 4 minutes' walk from Palazzo dei Congressi.
Have a question?
AI iconBetaBeta
Get instant answers with AI powered search of property information and reviews.
Reviews
VISIONAPARTMENTS Lugano Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0
Cleanliness
8.0
Amenities
7.4
Property conditions & facilities
Reviews
Verified review
10/10 Exceptional
Nov 4, 2025
Great location. Well-maintained. Small and perfect for a solo traveler.
Verified review
10/10 Exceptional
Oct 4, 2025
One of the cleanest places we’ve stayed. A very nice little apartment
Verified review
10/10 Exceptional
Dec 29, 2024
This place is amazing. It has all the amenities required for a comfortable stay and the staff are very friendly. Highly recommend this place .
Verified review
8/10 Very good
Jul 6, 2025
We really appreciated the ability to use the laundry room. We used it twice during our stay. The rooms were nice with a beautiful view from the balcony, but definitely could have been cleaner ahead of our check in.
Verified review
6/10 Good
Jan 5, 2026
No staff at Vision Apartments, which puts you at a loss in case of a problem.
Impossible to book the onsite parking in advance if you use rent-a-car.
Experienced difficult and slow contact with custoner care.
Impossible and absurd access to the underground parking. There were no clear information about the restrictions there /which we got just after we paid for it/ and no clear instructions for accessing the parking and all cars had a problem.
The second day we were blocked together with 2 other cars and their owners in the underground parking without the possibility to go out because the lift for the cars didn't function and Vision apartments customer care and the lift technician didn't help. So we had to leave our car and use and pay for Uber, travelling around Lugano all day. In the evening we could get our car and being afraid to leave it in the underground parking again, we left it at a different parking. Despite the fact that we paid for 2 days in the Vision Apartments underground parking, we used it only for 1 day, which made us incur additional expenses for Uber and another parking.
The apartment itself is actually a small room /nicely designed/ with a kitchenette and a small bathroom.
But there is no space to leave your suitcase, no bedside table, no hangers in the bathroom, no shelves in the bathroom and we had to leave all our toiletries on the bathroom floor.
Overall - design that catches the eye, but leaves you completely uncomfortable.
Location is excellent.
Verified review
10/10 Exceptional
Jun 26, 2025
Excellent location and nice property !
Verified review
10/10 Exceptional
Nov 19, 2025
Always very nice
Verified review
10/10 Exceptional
Sep 25, 2025
Perfect
Verified review
2/10 Poor
Jan 14, 2026
I’ve seen a rat in my room. Dirty, impolite. Rubbish is everywhere.
Verified review
10/10 Exceptional
Oct 27, 2024
Good in all. Very close to the center
Verified review
2/10 Poor
Sep 12, 2024
Property canceled on me the day of our booking. Seems like a scam to me. Thank god for modern technology and the ability to find a new hotel same day.
Verified review
4/10 Fair
May 28, 2025
The lack of communication with the property was terrible. We received the incorrect code and we had 3 days of trying to communicate with the property to no avail. As a consequence when we arrived we were left on the street for 3 hour before getting a code to enter. A pity as the property was a good price fir the location but will never use again
Verified review
2/10 Poor
Sep 20, 2024
Numerous last minute cancellations only to then. confirm reservation . Poor communication, accommodation clearly not ready for occupation . Noisy Works on the accommdation ongoing at 7am,
No hot water on arrival, then in middle of stay, received an 8nvoice for payment despite this having been made 2 weeks prior
Verified review
2/10 Poor
Sep 20, 2024
As others have stated in their reviews this hotel is under construction and not finished. So be prepared for no parking, loud construction starting at 8am. Construction debris everywhere that my wife tripped on. When i called to ask for my pass code to get in the hotel the hotel representative was very rude, when i asked about parking he stated i was supposed to pay ahead of time, that wasn't an option. He suggested i pay the property manager, however there wasn't one when ask for the passcode to get in he said he would send it eventually then hung up on me.
Stay away at some point this hotel could be decent but the construction workers said it would be another three months before it is finished. We got fed up with the hotel and the noise and booked another location for our second night.
Verified review
10/10 Exceptional
Jul 29, 2026
Fungerade bra till vår tågluff
Verified review
10/10 Exceptional
Jun 29, 2026
The apartment was very fresh. I would definitely reccomend this
Verified review
10/10 Exceptional
Jun 17, 2026
O atendimento foi incríveis! Começando no check-in com Nádia, o atendimento do Mathias formidável! A limpeza impecável! Nossa estadia foi excelente! Fora que o hotel está muito bem localizado!
Voltaremos um dia !
Agradecida por tudo!
Verified review
10/10 Exceptional
May 6, 2026
Sauber und alles was man benötigt
Verified review
8/10 Very good
Apr 27, 2026
Wir suchten eine Unterkunft mit Parkmöglichkeit. Leider erfuhren wir erst nach der Buchung, dass die Einfahrt der Tiefgarage lediglich 2 Meter breit ist. Nützte uns also überhaupt nichts.
Das Hotel ist jedoch sonst empfehlenswert. Sehr zentral gelegen. An Ablageflächen fehlt es. Aber für zwei Übernachtungen reicht es trotzdem aus. Wir würden wieder buchen.
Verified review
8/10 Very good
Mar 10, 2026
Sehr sauberes Zimmer, Personal sehr freundlich und hilfsbereit. Küche gut ausgestattet. Migros und Coop etc. In ein paar Minuten erreichbar. Direkt in der City von Lugano in wenigen Minuten zu Fuss.
Verified review
10/10 Exceptional
Feb 10, 2026
Era perfetta
Verified review
10/10 Exceptional
Jan 20, 2026
Tudo em perfeito estado, confortável e seguro.
Verified review
8/10 Very good
Jan 15, 2026
Foi tudo bem, bem localizado, confortável.
Verified review
10/10 Exceptional
Dec 12, 2025
Sauber und guter Komfort auf kleiner Fläche
Verified review
6/10 Good
Nov 28, 2025
Das Zimmer war top, sauber und schön.
Das Personal war auch sehr nett.
Es ist aber mit den vielen Mails welche man bekommt unübersichtlich. Auch weiss ich nicht von wo ich die Quittung für den Aufenthalt bekomme.
Besten Dank!
Freundliche Grüsse
Michele Piasini