Rio Serrano Hotel + Spa

Property class: 4
Family-friendly hotel with spa, near Serrano River

Choose dates to view prices

When you stay at Rio Serrano Hotel + Spa, you'll be within a 10-minute drive of Torres del Paine National Park and Serrano River. You can visit the spa to indulge in body wraps or mani/pedis, and Regional cuisine is served at Qawasqar Restaurant, which is open for breakfast, lunch, and dinner. An indoor pool, a bar/lounge, and a health club are other highlights. The helpful staff and overall property condition get good marks from fellow travelers.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
The current price is $385
$385 total
Oct 26 - Oct 27

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Classic Double or Twin Room, Mountain View

A bedroom with a bed, a nightstand, a lamp, a window, and a wall with a tree branch design.

Classic Double or Twin Room, Mountain View

8.8 out of 10
Excellent
(13 reviews)
  • Mountain view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Large Twin Beds

View all photos for Superior Double or Twin Room, Mountain View

A hotel room with a large bed, a desk, and a view of the outdoors.

Superior Double or Twin Room, Mountain View

9.2 out of 10
Wonderful
(24 reviews)
  • Mountain view
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Large Twin Beds

View all photos for Standard Double or Twin Room

A standard hotel room with two beds, a chair, a window with a view, and a patterned wall.

Standard Double or Twin Room

8.0 out of 10
Very good
(11 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Large Twin Beds

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About the neighborhood

Map
Torres Del Paine, Sector Pueblito Serrano, Torres del Paine, Magallanes, 6170000

What's nearby

  • Serrano River - 6 min walk - 0.6 km
  • Torres del Paine National Park - 8 min drive - 4.4 km
  • Cuernos del Paine Lookout - 15 min drive - 12.4 km
  • Lago Pehoe - 29 min drive - 21.0 km
  • Salto Chico Falls - 30 min drive - 21.7 km

Restaurants

  • ‪De Agostini - ‬6 min walk
  • ‪Qawasqar - ‬6 min walk
  • ‪Los Colonnos Del Sur - ‬9 min walk
  • ‪Restaurant Hotel Rio Serrano - ‬1 min walk

About this property

Rio Serrano Hotel + Spa

  • When you stay at Rio Serrano Hotel + Spa, you'll be within a 10-minute drive of Torres del Paine National Park and Serrano River. You can visit the spa to indulge in body wraps or mani/pedis, and Regional cuisine is served at Qawasqar Restaurant, which is open for breakfast, lunch, and dinner. An indoor pool, a bar/lounge, and a health club are other highlights. The helpful staff and overall property condition get good marks from fellow travelers.

All inclusive details

  • All-inclusive room rates at Rio Serrano Hotel + Spa are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

  • Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

  • All meals, snacks, and beverages included

At a glance

Hotel size

    • 108 rooms
    • Arranged over 4 floors

Arriving/Leaving

    • Check-in start time: 4:00 PM; Check-in end time: anytime
    • Contactless check-in available
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
    • Late check-out subject to availability

Special check-in instructions

    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Pets

    • Pets not allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 50+ Mbps; 2-device limit)

Parking

    • Free uncovered onsite self parking
    • Free onsite RV/bus/truck parking
    • Onsite parking limited

Other information

    • Smoke-free property

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Reviews

Rio Serrano Hotel + Spa Reviews

9.0

Wonderful

9.6

Cleanliness

9.0

Location

9.0

Staff & service

9.2

Property conditions & facilities

Guest review summary

What guests liked

  • The restaurant served delicious food with excellent options, including a great breakfast buffet and exceptional dinner dishes. (60 reviews)
  • Breakfast was consistently described as excellent, varied, and delicious with many guests praising the quality and selection of food. (31 reviews)
  • The spa was outstanding, with many reviewers praising its comfort, quality, and relaxing atmosphere. (30 reviews)
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From real guest reviews summarized by AI.
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Popular mentions

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Service staff
Room
Food
Location
Spa
Restaurant
Breakfast
Bathroom
National parks

Reviews

Verified review

10/10 Exceptional

Great hotel! Very nice rooms and amenities. Excellent staff and food.
Verified review

10/10 Exceptional

Excellent room, views and amenities. Wonderful breakfast
Verified review

10/10 Exceptional

Amazing, perfect location, beautiful views, relaxing environment.
Verified review

10/10 Exceptional

The hotel property and room were beautiful! The food at the breakfast and the restaurant were both good!
Hotel room with view of mountain
Lamb cooking on the patio
Dinner
At the breakfast buffet
Verified review

10/10 Exceptional

Hotel exceeded all expectations. Staff were fantastic, the superior room lively and the food options lovely. Would highly recommend
View from bedroom window
Verified review

10/10 Exceptional

Incredible experience from the hotel room to the staff to the epic views, highly recommend!
Verified review

10/10 Exceptional

The hotel is excellent—this is our second time here, the first was two years ago. The food is delicious, the facilities are spacious with beautiful scenery, and the service from all the hotel staff is outstanding. Highly recommended.
Verified review

10/10 Exceptional

We spent three nights and wish we could have stayed there forever (personal budgeting issues) Remarkable experience, service and staff .
View looking North
Making memories- before we can’t remember.
Verified review

10/10 Exceptional

We had a pleasant stay. Rio Serrano +spa hotel has provided a very luxurious experience during our stay. Staff are friendly and nice.
Verified review

10/10 Exceptional

Never had a better view in a hotel in my life - Absolutely gorgeous. The amenities such as indoor pool and spa plus daily free offerings for guests (documentary, asado, etc) were such lovely additions to the experience. Staff were all so helpful and friendly. Best breakfast. Hotel has multiple restaurants as well, which was helpful in such a remote location - a fantastic location at that.
Verified review

10/10 Exceptional

We loved the view from our room, the staff was great, and the amenities and property also wonderful.
Verified review

10/10 Exceptional

Excellent hotel, lovely room and nice staff. Best to eat in the bar. Fully inclusive covers pretty well everything.
Verified review

8/10 Very good

Spa pool was beautiful Serves great setting unbelievable
Verified review

10/10 Exceptional

Staff excellent, eager to help and always smiling. Premises beautiful.and well kept. Food delicious and varied. Great lunch bags for days when excursions ran late. The area itself breathtaking!!
Verified review

10/10 Exceptional

This hotel was absolutely phenomenal! From the moment you walk through the doors you immediately realize the sense of coziness, the attention to detail, the friendly staff, the cleanliness, the positive vibes, and my personal favorite the most spectacular view in all of Torres Del Paines! There is no better view in the entire park. I highly recommend this hotel without any reservations.
Verified review

10/10 Exceptional

Friendly reception and clean room. Accommodating staff.
Verified review

10/10 Exceptional

Amazing hotel with beautiful views located just outside of the Torres del Paine national park. The pool and spa are wonderful. The room and bathroom were clean and comfortable with lovely views of the mountains. Excellent vegetarian food options in both restaurants. Overall a wonderful stay.
Verified review

8/10 Very good

Nice clean room, super nice employees particularly in the activities concierge, decent amenities
Verified review

10/10 Exceptional

Amazing. The view from our room looked like a postcard. Great service. Great tour guides.
Verified review

10/10 Exceptional

The food service was exceptional, the location is excellent.
Verified review

10/10 Exceptional

Room was very clean. Staff were professional and helpful. Foods were delicious.
Verified review

10/10 Exceptional

room cleaning and food kept this from being a five. Staff was delightful
Verified review

10/10 Exceptional

Nicest hotel we've ever stayed at!

Incredible location and views, excellent food, friendly staff.
View from our room...
Another view from our room!
Verified review

10/10 Exceptional

Great location, very nice services and friendly stuffs
Verified review

6/10 Good

Excellent service