If I could give the staff here 10 stars, I would! Alessa was incredibly kind and so helpful! My daughter and I stayed at three different hotels during our visit to Milan, and this was by far our favorite. We were able to borrow a portable Wi-Fi device, a power bank, and a plug adapter during our stay. I didn’t realize how much those items would come in handy for all of our electronic needs. The breakfast was beautifully presented and absolutely delicious! My daughter especially loved the waffles and bacon! We stayed in the family suite, which was very spacious and exceptionally clean. Anytime we requested something, the staff came right away with a smile and were always so kind. If you’re ever traveling to Milan, I highly recommend staying here. I’m so glad we chose this hotel!