Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Also known as
Casa Chetumal Hotel Hotel
Casa Chetumal Hotel Chetumal
Casa Chetumal Hotel Hotel Chetumal
Frequently asked questions
Are pets allowed at Casa Chetumal Hotel?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Casa Chetumal Hotel?
Yes, there's free self parking. Parking spots may be limited.
What are the check-in and check-out times at Casa Chetumal Hotel?
Check-in start time: 3:00 PM; Check-in end time: 10:00 PM. Check-out time is noon.
What's the area around Casa Chetumal Hotel like?
Casa Chetumal Hotel is in the heart of Chetumal, a short 7-minute walk from Palacio de Gobierno and 8 minutes' walk from Chetumal Ferry Terminal.
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Reviews
Casa Chetumal Hotel Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8
Cleanliness
8.6
Amenities
8.4
Staff & service
8.0
Property conditions & facilities
Reviews
Verified
6/10 Good
Dec 31, 2025
Room was as listed
Randy
Randy, 1-night trip
Verified
10/10 Exceptional
Dec 3, 2024
Enjoyed the layout of the common area. Good internet. Attentive staff and housekeeping. WEll located near good restaurants, the museum and waterfront
Donald
Donald, 2-night trip
Verified
10/10 Exceptional
Jul 1, 2025
Overall great hotel for the price.
Anthony
Anthony, 1-night trip
Verified
10/10 Exceptional
Mar 20, 2025
When traveling to Chetumal my family and I always stay at Casa Chetumal. It is clean, offers parking and is in close proximity of almost EVERYTHING!
Neisy
Neisy, 2-night trip
Verified
10/10 Exceptional
Nov 22, 2024
Clean efficient
Michael
Michael, 1-night trip
Verified
6/10 Good
Aug 31, 2025
Meh!
The pictures and what you get are not the same thing.
It serves it propuse, in my opinion a little high price for what you get.
Maybe it was my luck and I got the last to improve unit.
Verified traveler
2-night trip
Verified
4/10 Fair
Mar 17, 2025
Find somewhere else
Horrible air conditioners, only ran at full blast. Towel with spots on it. Bedsheets very rough. Room looked crappy With some broken fixtures.
Saqib A.
Saqib A., 1-night trip
Verified
8/10 Very good
Feb 14, 2026
Buen servicio
Armando
Armando, 1-night trip
Verified
10/10 Exceptional
Jan 25, 2026
Excelente ubicación
Antonio
Antonio, 1-night trip
Verified
8/10 Very good
Dec 30, 2025
Hotel sencillo pero funcional , bien ubicado y limpio.
Miguel
Miguel, 1-night trip
Verified
10/10 Exceptional
Oct 20, 2025
Muy buena opción!
Maricela
Maricela, 1-night trip
Verified
10/10 Exceptional
Sep 30, 2025
Muy lindo hotel
Edgar
Edgar, 2-night trip
Verified
6/10 Good
Aug 28, 2025
Limpio
Bueno
Salomon
Salomon, 1-night trip
Verified
10/10 Exceptional
Aug 1, 2025
Bien ubicado
Excelente hotel 🏨, cable con muchos Canales, servicio de cafetería y estacionamiento, se encuentra en el centro de Chetumal y a dos calles del malecón.
Berenice
Berenice, 1-night trip
Verified
2/10 Poor
Jul 28, 2025
Las camas son de muy mala calidad y tienen muchas goteras
José Arturo
José Arturo, 1-night trip
Verified
4/10 Fair
Apr 3, 2025
La propiedad bien , mucho ruido en cuartos
Antonio
Antonio, 4-night trip
Verified
10/10 Exceptional
Jan 5, 2025
Muy limpia
Pat
Pat, 5-night trip
Verified
10/10 Exceptional
Jul 31, 2024
Excelente lugar para descansar, cerca del malecón y varias tiendas y restaurantes. Lo que no me gustó que no tiene elevador para los pisos de arriba.
Jesus
Jesus, 1-night trip
Verified
6/10 Good
Jul 21, 2024
No es lo mejor, no es lo peor
Claudia
Claudia, 2-night trip
Verified
10/10 Exceptional
Jun 30, 2024
Me encantó
Muy amables en cuanto a nuestra estadía todo bien,el cuarto limpio , está en el centro de Chetumal muy lindo el hotel