Clarion Pointe Sylva near Cherokee Area

Property class: 2.5
Mountain Sylva hotel with 24-hour fitness

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Clarion Pointe Sylva near Cherokee Area puts you within a 10-minute drive of Tuckasegee River and Blue Ridge Parkway Balsam Entrance. For a workout, you can visit the 24-hour fitness center or go for a morning swim at the seasonal outdoor pool. Also, this hotel is within a short drive of Western Carolina University. The helpful staff and location get great marks from fellow travelers.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free parking
  • Air conditioning
The current price is $75
$85 total
includes taxes & fees
Nov 24 - Nov 25

Room options

Available filters for rooms
Showing 3 of 3 rooms

Standard Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(62 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking

8.6 out of 10
Excellent
(78 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 1 Queen Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(7 reviews)
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Map
2807 Hwy 74 E, Sylva, NC, 28779

What's nearby

  • Western Carolina University - 11 min drive - 12.5 km
  • Harrahs Cherokee Casino - 27 min drive - 36.1 km
  • Great Smoky Mountains Railroad - 27 min drive - 43.6 km
  • Great Smoky Mountains National Park - 31 min drive - 48.4 km
  • Soco Falls - 31 min drive - 44.0 km

Getting around

  • Asheville Regional Airport (AVL) - 52 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪Cook Out - ‬6 min drive
  • ‪Sonic Drive-In - ‬6 min drive
  • ‪El Patron - ‬6 min drive
  • ‪Starbucks - ‬6 min drive

About this property

Clarion Pointe Sylva near Cherokee Area

  • Clarion Pointe Sylva near Cherokee Area puts you within a 10-minute drive of Tuckasegee River and Blue Ridge Parkway Balsam Entrance. For a workout, you can visit the 24-hour fitness center or go for a morning swim at the seasonal outdoor pool. Also, this hotel is within a short drive of Western Carolina University. The helpful staff and location get great marks from fellow travelers.

At a glance

Hotel size

    • 71 rooms
    • Arranged over 4 floors

Arriving/Leaving

    • Check-in start time: 4:00 PM; Check-in end time: anytime
    • Express check-out available
    • Minimum check-in age: 21
    • Check-out time is 11 AM
    • Contactless check-out available

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21

Children

    • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)

Pets

    • Pets allowed (dogs and cats only, up to 50 lbs per pet)*
    • Service animals welcome

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free uncovered onsite self parking
    • Free onsite RV/bus/truck parking

Other information

    • Designated smoking areas

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Reviews

Clarion Pointe Sylva near Cherokee Area Reviews

8.4

Very Good

8.4

Cleanliness

8.2

Amenities

8.8

Staff & service

8.4

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was a highlight with a decent offering, including yogurts, baked goods, and fresh waffles. (34 reviews)
  • The pool was wonderful, clean, and a great amenity at this property. (6 reviews)
  • Internet reception was excellent with no reported problems. (3 reviews)
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Popular mentions

Service staff
Room
Bed
Breakfast
Location
Bathroom
View
Lobby
Mountain
Desk

Reviews

Verified review

10/10 Exceptional

Staff was very helpful and the room was clean.
Verified review

10/10 Exceptional

We had a great time and a little getaway for my husband and I. The hotel was in a quiet area on the interstate. It was clean when we walked in. The elevator was down though but the stairs weren't too bad going up. The hotel was 20 mins away from the casino too. We will definitely be back.
Verified review

10/10 Exceptional

Second time staying at this location and overall and a great experience. Staff was friendly room was clean and beds were comfortable.
Verified review

10/10 Exceptional

It was a nice place to stay. Loved the pool. Room was clean and comfortable.
Verified review

10/10 Exceptional

Staff was friendly with a great check in experience. Comfortable bed good price and location
Verified review

10/10 Exceptional

The bed was like sleeping on a marshmallow. Perfect after being in the mountains all day.
Verified review

4/10 Fair

The breakfast was not so good.the eggs taste like water,the link sausage was awful tasting.the waffle was the only thing hot worth eating.we pay out money to stay at hotels.so when u tell us we get a free breakfast why can't u have food worth eating.also the rooms were clean,but the bed spreads had blood stains and other stains on them.other than that the staff was very nice.
Verified review

6/10 Good

First, the elevator was out of order with no plan to repair. I asked and they shrugged. The room was mostly clean but the hallways and common areas were nasty— and I don’t use that word lightly. There was dirt and debris all up and down the carpeted hallway on the second floor. The property is so loud. You can hear highway noise all night but there were also unruly people running up and down the hall at 3am when no one answered at the front desk. Very little sleeping occurred. To top it all off, breakfast was stale and temp management was non-existent for items that should be cold— like yogurt. Will I be back to Sylva? Yes. Will I stay here again? No. Beware.
Verified review

10/10 Exceptional

Clean rooms, great staf and breakfast was good also.
Verified review

6/10 Good

I liked the fact that this was a pet friendly hotel. However, the grounds where you were able to walk your pet had not been mowed recently. We only saw one roach in our room.
Verified review

8/10 Very good

The room was clean and the queen beds were comfortable. Unfortunately, the air conditioner was old, musty smelling and struggled to keep our room at a comfortable temp. Front desk staff was very friendly and quick to respond to an issue. Thank you!
Verified review

10/10 Exceptional

Great location for touring WCU. Clean and comfortable.
Verified review

8/10 Very good

Room was very clean and up to date. Property is well maintained and quiet. Staff were efficient and very helpful.
Verified review

10/10 Exceptional

Only stayed one night but the staff were so nice and the room was very clean. Close enough to town and WCU, since that is why we were there.
Verified review

10/10 Exceptional

the hotel and staff were great. room was clean and roomy
Verified review

4/10 Fair

Upon arrival I was informed that the elevator was out of service. The night shift desk attendant was pleasant and helpful and accommodated me with a first floor room. Once inside the room it was apparent that the room had not been fully cleaned after the last occupant. The bathroom was dirty, including hair on counters and floor. There was also no shower curtain. When I asked the morning desk attendants, they made me feel like needing a shower curtain was unnecessary and they would find me one anyway. About 20-30 minutes later the male brought me one, handed it to me without saying a word or even offering to install it or apologizing for the inconvenience. The only thing that redeems this hotel right now is the fact that it is dog friendly and that they have a raffle maker.
Verified review

10/10 Exceptional

Clean room and friendly staff. We just spent the night so just there to sleep. We did not eat breakfast or use any of the amenities.
Verified review

6/10 Good

When we walked into the hotel it smelled so fresh. Everything was in order..neat and clean. We brought our dog so they put us in a dog room. As soon as we opened the door it wreaked of dog odor so bad. It still smelled awful the next morning. The toilet didn’t look like it was flushed in a week. Breakfast was very good. All in all it is a fantastic hotel but the dog rooms stink so bad. We paid $30 extra because of the dog but from the smell they aren’t disinfecting the rooms enough. A little bleach water will go a long way.
Verified review

10/10 Exceptional

Great staff - excellent cleanliness - enjoyed the 3 night stay very much.
Verified review

10/10 Exceptional

The room was very comfortable and clean. could have used a printer guide with tv stations, but we didn't ask. tv was good. staff very helpful.
Verified review

10/10 Exceptional

Enjoyed family atmosphere.
Verified review

10/10 Exceptional

Great staff, clean, quiet, and safe.
Verified review

10/10 Exceptional

Love the staff. Very clean room. Comfy bed.
Verified review

10/10 Exceptional

Very clean rooms and very friendly staff
Verified review

10/10 Exceptional

Close to Sylva and the university, beautiful scenery, with comfortable and clean accommodations.