While the hotel staff was helpful, breakfast was good, and overall the stay was pleasant, my complaint is cleanliness. While walking into the main floor, it smells and appears clean, but the hallways and rooms had an unpleasant odor. Thankfully we always bring febreeze with us, jic. Our room was supposed to be 2 queen's but were maybe 2 full size beds and the bedding had stains. We did request clean pillow cases because of makeup on a couple of the ones on our beds. The request was immediately obliged. The bathroom, this was more than just switching out unclean items. The sides of the toilet were not wiped down. There was hair and pinkish brown buildup around the base of the toilet. The shower.... they have shampoo and conditioner reusable bottles mounted to the wall which is usually a nice gesture, but again, hair and also mold on the bottles and fixture were less than inviting. Multiple cleanliness concerns makes you wonder what else is frequently neglected that isn't so obvious. Not feeling clean at a place you're sleeping is an uneasy experience.
I would stay again if there weren't other options and again, the staff really did make it more pleasant. If our requests weren't met so quickly it would have made the overall experience much worse.