Nuée Hotel & Beach Club

Property class: 2
Hotel with outdoor pool, near Tulum Mayan Ruins

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When you stay at Nuée Hotel & Beach Club, you'll be within a 10-minute drive of Tulum Mayan Ruins and Tulum National Park. Also, this hotel is 3.7 mi (5.9 km) from Tulum Beach and 3.8 mi (6.1 km) from Playa Paraiso.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Comfort Double Room

Room

Comfort Double Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Quadruple Room

Room

Family Quadruple Room

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Basic Double Room

Room

Basic Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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A rectangular pool with clear blue water, surrounded by a bamboo fence and a row of black lounge chairs.
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  • Pool
  • Parking available
  • Free WiFi
  • Air conditioning
8.8 out of 10, Excellent, 118 reviews
The price is $62
$78 total
includes taxes & fees
Nov 24 - Nov 25
Hotel CARPE DIEM Tulum by Nah Hotels
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About the neighborhood

Map
C. 2 Pte., Tulum, QROO, 77780

What's nearby

  • Dos Aguas Park - 10 min walk - 0.9 km
  • Hospital de Tulum - 16 min walk - 1.4 km
  • Hunab Lifestyle Center - 3 min drive - 1.4 km
  • Cenote Calavera - 3 min drive - 1.8 km
  • Jaguar Park - 3 min drive - 1.8 km

Getting around

  • Tulum Intl. Airport (TQO) - 45 min drive
  • Cancun Intl. Airport (CUN) - 98 min drive

Restaurants

  • ‪Mestixa - ‬3 min walk
  • ‪Taqueria Maya - ‬3 min walk
  • ‪El Asadero - ‬2 min walk
  • ‪Tacos y tortas el tio - ‬3 min walk
  • ‪Papaya Pizza & Co - ‬4 min walk

About this property

Nuée Hotel & Beach Club

  • When you stay at Nuée Hotel & Beach Club, you'll be within a 10-minute drive of Tulum Mayan Ruins and Tulum National Park. Also, this hotel is 3.7 mi (5.9 km) from Tulum Beach and 3.8 mi (6.1 km) from Playa Paraiso.

At a glance

CHECK-IN
3:00pm
CHECK-OUT
11:00am

Hotel size

    • 24 rooms

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM

Special check-in instructions

    • The front desk is open daily from 9:30 AM - 5:00 PM
    • Front desk staffed during limited hours
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Pets

    • Pets not allowed
    • Service animals welcome

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 50+ Mbps)

Parking

    • No onsite parking

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Reviews

Nuée Hotel & Beach Club Reviews

7.8

Good

7.4

Cleanliness

6.6

Amenities

7.6

Staff & service

7.4

Property conditions & facilities

Reviews

Verified review

8/10 Very good

Staff was friendly. Spacious room but very humid inside. The bedsheets felt like they were damp.
Verified review

6/10 Good

Not comfortable at all, shower has problems, construction kind of weird
Verified review

10/10 Exceptional

Excelente
Verified review

10/10 Exceptional

Nice small hotel. Well located, clean, spacious rooms and a nice rooftop. Just make sure someone will be there at your arrival. Late afternoon/night most probably no staff will be at tge property.
Verified review

10/10 Exceptional

Ok
Verified review

4/10 Fair

Not a hotel

The room condition is not good. No tiles, cement flooring, cement sink and toilet. Shouldn’t be called a hotel. Wifi stops all the time and no front desk to help. No water for a full day. Couldn’t brush my mouth nor take a bath. Couldn’t flush the toilet and when asked, they said they can do nothing
Verified review

2/10 Poor

I just said a whole bunch it seems to have disappeared. I will call to explain what happened the truth is they said I had an attitude problem because the door was consistently not opening for me or them. Also there was no hot water in the shower and no hot tub that was hot or ready. I was directed to more than one tub. None of them would be considered a hot tub. The water was simply not even available this morning and they were Sort of nice but mostly not able to take care of things as they went. It was over three hours before I was able to get into a warm tub and my shower only worked later and when it did work, it turned off very quickly
Verified review

2/10 Poor

Muy mala experiencia, no deberia considerarse hotel. Esta casi en obra negra. No limpian la habitación. El agua es muy fria. Solo hay personal de recepción cuando entras, despues no hay quien te atienda, intente llamar varias veces por telefono y no respondieron. Enfrente hay una cantina y nodejan descansar. Pésimo!
Verified review

10/10 Exceptional

TULUM FAI DA TE

STRUTTURA MERAVIGLIOSA, PERSONALE ASSENTE
Verified review

10/10 Exceptional

Buen servicio

Un buen servicio, tanto en comodidad y limpieza, además de contar con una buena ubicación dentro de Tulum
Verified review

6/10 Good

El lugar muy agradable pero en temas de limpieza nunca fueron ha realizar el aseo y estuvimos 5 días, se pidió en el 3 día y nunca fueron hacer el aseo a la recámara
Verified review

2/10 Poor

Nos dejaron sin una habitación, nadie nos recibió
Verified review

4/10 Fair

No había agua, el cuarto está en obra gris y cuando salimos no había nadie no pudimos hacer el chek out por que no habia nadie
Verified review

10/10 Exceptional

Muy bonito lugar y acogedor
Verified review

6/10 Good

El primer pasillo cuando llueve se inunda para poder entrar a tu habitación y servicio pésimo además de que no hay quien de una toalla
Verified review

2/10 Poor

No la ofrezcan mala en toda y frente a un mens club de pueblo y la zona insegura
Verified review

10/10 Exceptional

Esta muy limpio todo y su personal es amable
Verified review

8/10 Very good

Hotel con mucho potencial, excelente ubicación a dos pasos de todo, habitaciones amplias y camas muy cómodas. Repetimos!
Verified review

10/10 Exceptional

Todo bien
Verified review

2/10 Poor

No contestan el telefono
Verified review

6/10 Good

Tiene algunos deterioros la habitación y no nos dieron más papel de baño
Verified review

6/10 Good

Se inundo uno de los cuarto desde el primer dia y nunca fueron a limpiar por mas que se solicitó. No hay limpieza diaria en ningun lado
Verified review

10/10 Exceptional

Bien el personal exelente servicio La atención vía telefónica bien El único problema es la tele no tiene canales para ver
Verified review

10/10 Exceptional

Una observación no pudimos ver la tele decía que no estaba conectada HDMI3
Verified review

2/10 Poor

Pesimo aseo, inslaciones muy feas, muy deferentes a las fotos, chicles pagados en la pared y sillas, piscina sucia con lama