Hotel AquaCity Mountain View

Property class: 4
Poprad ski hotel with 3 outdoor pools and free water park

Choose dates to view prices

Hotel AquaCity Mountain View features a ski shuttle and puts you near winter activities like downhill skiing, snowboarding, and cross-country skiing. Guests can visit the spa to indulge in hot stone massages, body wraps, or detox wraps, and local cuisine is served at High Tatras Restaurant, which is open for breakfast, lunch, and dinner. Other highlights include 3 outdoor pools, a free water park, and a free kid's club. Skiers will appreciate access to ski passes and storage.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Free breakfast
  • Spa
  • Airport transfer
  • Pet friendly
  • Free parking
The current price is $201
$217 total
includes taxes & fees
Nov 18 - Nov 19

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Standard Double Room

A couple lying on a bed with a plain headboard and a wooden headboard on the side.

Standard Double Room

9.4 out of 10
Exceptional
(3 reviews)
  • Hill view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Apartment

A hotel room with a large window, a bed, a bedside table with a glass of wine, and a view of a balcony with a person standing.

Deluxe Apartment

  • Hill view
  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

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includes taxes & fees
Nov 15 - Nov 16
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About the neighborhood

Map
Sportová 1397/1, Poprad, 05801

What's nearby

  • AquaCity Poprad - 1 min walk - 0.0 km
  • Poprad Ice Stadium - 3 min walk - 0.3 km
  • St. Egidius Church - 9 min walk - 0.8 km
  • Tatra Gallery - 11 min walk - 1.0 km
  • Podtatranske Museum - 16 min walk - 1.4 km

Getting around

  • Poprad (TAT-Poprad - Tatry) - 8 min drive
  • Kosice (KSC-Barca) - 79 min drive
  • Velka Lomnica Studeny Potok Station - 8 min drive
  • Poprad Tatry Station - 14 min walk
  • Stary Smokovec Station - 16 min drive
  • Airport shuttle (surcharge)
  • Ski shuttle (surcharge)

Restaurants

  • ‪Dobré Časy - ‬10 min walk
  • ‪PHOking - ‬9 min walk
  • ‪Popradská Plzeňka - ‬11 min walk
  • ‪Angry Chef - ‬11 min walk
  • ‪Doma U Nas - ‬13 min walk

About this property

Hotel AquaCity Mountain View

  • Hotel AquaCity Mountain View features a ski shuttle and puts you near winter activities like downhill skiing, snowboarding, and cross-country skiing. Guests can visit the spa to indulge in hot stone massages, body wraps, or detox wraps, and local cuisine is served at High Tatras Restaurant, which is open for breakfast, lunch, and dinner. Other highlights include 3 outdoor pools, a free water park, and a free kid's club. Skiers will appreciate access to ski passes and storage.

At a glance

CHECK-IN
2:00pm
CHECK-OUT
10:00am

Hotel size

    • 41 rooms
    • Arranged over 5 floors

Arriving/Leaving

    • Check-in start time: 2 PM; Check-in end time: midnight
    • Contactless check-in available
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 10 AM
    • Contactless check-out available

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • Free children's club

Pets

    • Pets allowed (dogs only)*
    • Service animals welcome
    • Food and water bowls available

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site
    • Electric vehicle charging point on site

Transfers

    • Airport shuttle on request (available 24 hours)*

Offsite

    • Ski shuttle*

Other information

    • Smoke-free property

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Reviews

Hotel AquaCity Mountain View Reviews

9.2

Wonderful

9.2

Cleanliness

9.0

Location

9.4

Staff & service

8.8

Property conditions & facilities

Guest review summary

What guests liked

  • Dinner and breakfast were great with fantastic wait staff and nice food options. (3 reviews)
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From real guest reviews summarized by AI.
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Popular mentions

Room
Breakfast
Air conditioning
Service staff

Reviews

Verified review

10/10 Exceptional

Staff very pleasant and welcoming - rooms / bathrooms spotless!
Verified review

10/10 Exceptional

Nice place to be, the park is great after a day full of attraction. Air condition did not work well, so it was hot in the room. Dinner is nice, I think it is better to go to a restaurant.
Verified review

6/10 Good

1st visit to hotel - could be better

It took entirely too long to check in. Clerk insisted on my passport even though I provided my residency card. Hall carpets need cleaning and it is too muggy in hallways, need better ventilation. Dinner and breakfast were great and wait staff was fantastic. We put out notice for breakfast room service at 20:30 but it was still hanging on door in morning. Don't offer this service if you aren't going to follow your own rules. Air conditioning was turned off and there was no ventilation in room. Thank goodness there was an oscillating fan in room. Bartender at cocktail longue on 1st floor was great. Lavender cocktail was very nice. You need to build a walkway from parking area so people can safely walk to hotel.
Verified review

8/10 Very good

Tiszta szoba, kellenes meleg.vizforraló.minibár.
Verified review

6/10 Good

Salle de restauration bruyante (bruit des chaises sans patins insupportable) et pas très propre. Néanmoins la nourriture est correcte. Chambre vieillotte mais spacieuse, la climatisation ne fonctionnait pas, nécessité d’ouvrir la fenêtre pour ne pas avoir trop chaud et ventiler (odeurs). De plus la gare étant proche, cela induit donc des nuisances sonores notamment tôt le matin. Belle vue sur les montagnes, notamment pour les hauts étages. Proche des transports (trains et bus) et de la vieille ville. L’Aquapark est inclus, les piscines chauffées, mais il y a du monde car ce n’est pas exclusivement réservé pour les clients de l’hôtel.
Verified review

10/10 Exceptional

Half-board hotel with heated pools

Hotel with indoor and outdoor heated pools features a 38-degree outdoor pool that will keep you entertained. Very good breakfast and good dinner
Verified review

8/10 Very good

Nice

very nice hotel. The room has a smell of cigarettes but beside that everything was ok.
Verified review

10/10 Exceptional

Many thanks.

Great staff, location, and service.
Verified review

10/10 Exceptional

Thanks, good hotel
Verified review

10/10 Exceptional

Wszystko ok
Verified review

10/10 Exceptional

Das Hotel war sehr gut und sauber. Das Schwimmbad hat uns auch gefallen
Verified review

8/10 Very good

No air conditioners Very hot
Verified review

6/10 Good

Just Ok/Not Worth It

It's a spa hotel that could learn a lot by visiting other spa hotels around the world. They charge you for an early check-in 20euros, which is steep, especially when the place is huge, and was obvious that they weren't at capacity. As far as I could tell, you have to book the dinner and breakfast with the room, and both are not good. Imagine you are eating airplane food and that's what you have. If you can avoid it make sure you do.They didn't provide water at the dinner or in the room (only for a fee), which is very strange for a "spa" hotel. They charge for any little thing "extra" you get. For example, they charge for fresh juice at breakfast. They have a security tag on a very worn robe, which is extremely tacky. They make you purchase slippers, but because the spa floor was so wet I almost fell many times. They don't give you an intro to the spa areas and it was confusing. We finally found the "fire & water area", which is the only area worth going to unless you have a loud family or you want to watch tv or listen to bad music. It's more like a family waterpark than a spa. Fire & Water area does have a lot of different saunas, and an ice room, so that was the best part of our stay. The bed was comfortable, but there was a super loud noise in the hall at around 3:30 am that woke us. The wifi doesn't work well. The receptionists are friendly. The spa doesn't open until 10am and guess what check-out is also at 10am. Unless you want to pay an extra 20euro again.
Verified review

10/10 Exceptional

We like it

The room was exelant, new and well decorate. The service was very good. What we dislike is the fact that you have to walk a lot to the pools and to eat.
Verified review

10/10 Exceptional

Superb hotel

A szoba és a fürdőszoba kiemelkedően tágas volt. Az erkélyről csodálatos kilátás nyílik a Tátra hegységre. A wellness részleg gyönyörű és minden igényt kielégít. Az ételválaszték szerény, de ízletesek. Visszatérnék!
Verified review

8/10 Very good

Food, spa, all was perfect. Dont be confused with the Season hotel which is 3star only, thus rooms are smaller and not so nice and comfortable. Slippers are not provided!
Verified review

10/10 Exceptional

sleepover at a waterpark

this hotel was amazing. you get fill access to an amazing waterpark with the room! and free breakfast and dinner! couldn’t ask for anything more!!!
Verified review

10/10 Exceptional

Amazing Spa

Amazing spa facility and views. The breakfast buffet was very good but there were almost no vegetarian cooked food options at dinner. This was a bit of a disappointment as they had more veggie options there on my previous stay.
Verified review

8/10 Very good

Hezký hotel

Velmi příjemný hotel spojený s aquaparkem, nedaleko od sjezdu z dálnice D1. Moderní pokoje, dobře vybavené. poloha pokojů v rámci hotelu je trochu vzdálenější od recepce i vchodu do hotelu. V ceně jsou snídaně, večeře i vstup na bazény, samozřejmě wi-fi.
Verified review

10/10 Exceptional

A huge complex with family feeling.Awesome place!

The Hotel is located in a gorgeous picturesque area surrounded by beautiful mountains,clean air and outstanding thermal facilities,massage,beautiful large pools,great restaurant,coffee and liquors and beer bar. Staff are courteous very helpful with good English skills. The pools are awesome,clean warm and fresh thermal water. Sky areas are visible from my room balcony not far away.Also the view of the Tatras are breathtaking. The breakfast facility is worth of special mention with long tables piled up high with excellent quality pastries,cakes,cereals,nuts,fresh fruits,breads,juices,syrups and delicious preserves possibly all homemade. The hot items are served freshly made by a chef on a hot grill and you can enjoy eggs any style,omelets, small delicious thin airy pancakes similar to palachinka,many sausages,cold cuts,bacon,yogurts,fresh fruits and almost anything you can think of. It is hard to imagine you wouldn't find something delicious here! Check out was super fast even in rush hour and I must thank Ms. Lili at checkout counter for helping me with my taxi to Kosice Airport.Great young lady very helpful kind and patient with someone that didn't speak the Slovak language.THANKS!! I most definitely visit again this hotel for a long stay in ski season and spring even when I traveled all the way from New York the trip was worth it. A very nice place you should visit no matter what country you are from. I give it 5 stars!
Verified review

10/10 Exceptional

Five star experience

A wonderful experience staying at this hotel. It is new, and built to be almost completely carbon - neutral. A stay at the hotel gives you unlimited access to the attached waterpark, including an excellent sauna area with eight different saunas, three cooling areas. (an ice cave, cold pool, and an ice fall) Breakfast and dinner are included, and drinks are very affordable. Location is just a short walk to the train station and the room has a balcony with chairs and a gorgeous view of the High Tatras mountains. I would highly recommend this hotel to anyone looking for a relaxing getaway in Eastern Europe. My only complaint is that for as new of a hotel as it was, it did not have in-room WiFi. You had to go to the lobby to get it. It's a minor inconvenience though for a great experience overall.
Verified review

10/10 Exceptional

Verified review

10/10 Exceptional

Verified review

10/10 Exceptional

Verified review

8/10 Very good