Not enough signage for the property, walked past it 4 times as it only has a small A4 sized paper sign on a random glass door.
When we got to reception at 12:30 pm, the receptionist was on the phone. She covered the phone to say check in was at 2pm. I asked if we could leave the bags and she gestured to the corner. I asked if there was a toilet and she rolled her eyes, passed me a key and said it was on the first floor and continued on the phone. I spent the next 10 minutes walking around trying to find it as there were no signs. We left to get food and returned at 1:55 where the receptionist told us to sit down as check in was not until 2pm. We were not called across at 2pm therefore we had to go to the desk. Just unbelievably rude, unprofessional and unnecessary. certainly not welcoming in any way and made a very disappointing start to our first stay in Budapest.