Overall, we had a good stay. I understand some of the frustration in other reviews about check-in. I definitely recommend completing the check-in form and paying the deposit before arriving. This isn’t a traditional hotel with a front desk, so arriving with everything completed is best.
Parking was a little confusing. We used Parkopedia. Be aware that the Grand Crescent lot does not have in-and-out privileges, so once parked, you’ll need to pay again if you leave or if you plan on leaving dont pay upfront for the three days. We left our car and walked or Ubered, which worked well.
The unit was clean, the bedding was freshly washed, and the balcony was nice. The couch was broken and unusable, the TV turned on but the controls didn’t work, and there was some visible minor previous damage, but nothing that affected our stay (glass sliding panel).
A second set of keys would be helpful. With only one set, it was difficult for two people to come and go separately.
It’s a great size for a couple or solo traveller, especially for a short stay. The location was the best part—we were going to the Rogers Centre and being able to walk there was extremely convenient. With a few small improvements, it would be an even better stay.
I also think even a better map of where to park vs entrances to the unit would be helpful.