Nestled in the mountains, Grand Hills Hotel & Spa offers a luxurious retreat with an array of activities. Enjoy shopping on site, unwind at the garden or indulge in international cuisine at one of 4 restaurants.
Beirut-Rafic Hariri Intl. Airport (BEY) - 40 min drive
Airport shuttle (surcharge)
Restaurants
‪Mounir Restaurant - ‬2 min drive
‪Le Gargotier - ‬10 min walk
‪Le Noir Chocolat - ‬5 min walk
‪Tutti Frutti - ‬8 min walk
‪Salameh's Sweets - ‬19 min walk
About this property
Grand Hills Hotel & Spa
Enjoy your visit to Broumana with a stay at Grand Hills Hotel & Spa. You can visit the spa to be pampered with deep-tissue massages, body wraps, or aromatherapy, and Pool Cafe, one of 4 restaurants, serves international cuisine and is open for breakfast, lunch, and dinner. Other highlights at this luxurious hotel include an indoor pool, an outdoor pool, and a bar/lounge.
At a glance
DONE
Hotel size
164 rooms
Arranged over 9 floors
DONE
Arriving/Leaving
Check-in time starts at 3:00 PM
Express check-in/out available
Check-out time is noon
DONE
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card or cash deposit required for incidental charges
Government-issued photo ID may be required
DONE
Children
Children stay free when occupying the parent or guardian's room, using existing bedding
Babysitting*
DONE
Pets
No pets or service animals allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Onsite valet parking (USD 13.3 per night)
Wheelchair-accessible parking on site
DONE
Transfers
Airport shuttle on request (available 24 hours)*
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast each morning (surcharge)
4 restaurants
Bar/lounge
Coffee/tea in a common area
24-hour room service
Traveling with children
Children stay free (see details)
Babysitting (surcharge)
What to do
Fitness classes
Shopping
Ecotours nearby
Working away
Business center
Meeting rooms
Computer station
Services
24-hour front desk
Concierge services
Tour/ticket assistance
On-site car rental
Dry cleaning/laundry services
Hair salon
Free newspapers in lobby
Luggage storage
Wedding services
Multilingual staff
Pool loungers
Facilities
Built in 2001
Safe-deposit box at front desk
Garden
Terrace
Health club
An outdoor pool
An indoor pool
Arcade/game room
Full-service spa
Sauna
Massage/treatment rooms
Accessibility
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible fitness center
Wheelchair-accessible restaurant
Height-adjustable showerhead
Room amenities
Be entertained
Television
Satellite TV channels
Home comfort
Air conditioning (climate-controlled)
Minibar
Slippers
Iron/ironing board (on request)
Sleep well
Free crib/infant bed
Rollaway/extra bed (surcharge)
What to enjoy
In-room massage
Balcony
Freshen up
Private bathroom
Shower/tub combination
Bidet
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free newspapers
Free WiFi
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Special features
Spa
Grand Hills Spa has 23 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a mud bath, a sauna, a hot tub, and Turkish bath/hammam.
The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.
Dining
Pool Cafe - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately USD 33 per person
Airport shuttle service is offered for an extra charge of USD 50 per vehicle (one-way)
Children & extra beds
Babysitting is available for an extra charge
Rollaway beds are available for USD 50.0 per night
Parking
Valet parking costs USD 13.3 per night
Pool, spa, & gym (if applicable)
Guests under 18 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International
Also known as
Grand Hills Broumana
Grand Hills Hotel
Grand Hills Hotel Broumana
Hotel Grand Hills
Grand Hills Luxury Collection Hotel Broumana
Grand Hills Luxury Collection Hotel
Grand Hills Luxury Collection Broumana
Grand Hills Luxury Collection
Grand Hills Hotel & Spa Hotel
Grand Hills Hotel & Spa Broumana
Grand Hills Hotel & Spa Hotel Broumana
Grand Hills a Luxury Collection Hotel Spa Broumana
Frequently asked questions
Is there a pool at Grand Hills Hotel & Spa?
Yes, there's an indoor pool and an outdoor pool.
Are pets allowed at Grand Hills Hotel & Spa?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Grand Hills Hotel & Spa?
Yes. Valet parking costs USD 13.3 per night.
Is airport shuttle service offered by Grand Hills Hotel & Spa?
Yes, an airport shuttle is available. The charge is USD 50 per vehicle one-way.
What are the check-in and check-out times at Grand Hills Hotel & Spa?
You can check in starting at 3:00 PM. Check-out time is noon. Express check-in and check-out are available.
Is there an onsite casino at Grand Hills Hotel & Spa?
No, this hotel doesn't have a casino, but Casino du Liban (24-min drive) is nearby.
What is there to do at Grand Hills Hotel & Spa and nearby?
Onsite recreation at Grand Hills Hotel & Spa includes fitness classes. Enjoy treatments at the spa and relax in the indoor and outdoor pools. Grand Hills Hotel & Spa also has a sauna and a Turkish bath, as well as an arcade and a garden.
Are there restaurants at or near Grand Hills Hotel & Spa?
Yes, there are 4 onsite restaurants, featuring international cuisine.
Does Grand Hills Hotel & Spa have any outdoor private spaces?
Yes, every room features a balcony.
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Reviews
Reviews
7.4
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.0
Cleanliness
8.4
Location
7.6
Staff & service
8.0
Property conditions & facilities
Reviews
Verified
10/10 Exceptional
Jan 7, 2016
peaceful stay
excellent stay, nice weather and neighborhood.
salah eddine
Verified
10/10 Exceptional
Jan 30, 2020
I always try to stay at this hotel. One of my top favorite. Great Hotel with Great views. Friendly, helpful and engaging staff. (No bar service availability in winter months but other amenities make up for that.)
Saseen
Saseen, 5-night trip
Verified
8/10 Very good
Oct 9, 2019
16 years ago was excellent. Now it’s not like before. Welfare has been reduced. It’s quite empty.
Verified traveler
1-night trip
Verified
10/10 Exceptional
Sep 8, 2019
The resort as a whole is just amazing, the staff were very supportive
Verified traveler
1-night trip
Verified
6/10 Good
Sep 8, 2019
Great property, but it has shortage of staff, the food at cafeteria is so bad.
Verified traveler
1-night trip
Verified
8/10 Very good
Sep 5, 2019
Great Location and friendly receptionists.
The bag guy did not bring our bags to the room and after 20 minutes twe went ourselves and got them
Verified traveler
1-night trip
Verified
2/10 Poor
Aug 14, 2019
frustration
Unfortunately ,the hotel did not provide me ted room mountain view .
Wed
Wed, 4-night trip
Verified
4/10 Fair
Aug 11, 2019
House keeping was awful. Towels torn . Maintenance not existing . Cleanliness below standard
Verified traveler
2-night trip
Verified
6/10 Good
Aug 10, 2019
Locations
Luxury ,big and swimming pool in great location
Yasser
Yasser, 8-night trip
Verified
8/10 Very good
Aug 6, 2019
Whenever you raise a complaint the management tske it seriously and try to address it
STS
STS, 2-night trip
Verified
2/10 Poor
Aug 2, 2019
The location was great, the pruve was reasonable for a 2 bedroom condo. When we checked iin, our room wasn't clean or stocked. Room service was terrible, 45 minutes wait for a coffee or a snack. No place to eat on site, only by the pool and way ubder staffed. Ove an hour to get help with luggage when checking out. STAY AWAY
Verified traveler
3-night trip
Verified
8/10 Very good
Jul 23, 2019
Good stay service needs work. Nice view, great area.The music is wayyyyyy to loud at the bar that is part of the hotel. It went until 3 and was soooooo loud.
Verified traveler
9-night trip
Verified
8/10 Very good
Jul 23, 2019
My wife and 2 kids stayed in a 3 bedroom. The apartment was a great size. The water tank was not replaced the whole stay. It lacked silverware, cups dishes and coat hangers in the closet. The restaurants service was very slow.
Verified traveler
14-night trip
Verified
2/10 Poor
Jul 22, 2019
The hotel held a public concert in the hotel courtyard from 9PM until 3AM on the night of Saturday 20th July. The volume was so loud that no hotel guest could sleep. At no time did they announce that a concert like this was taking place on hotel property to us. The hotel staff also lied to us repeatedly saying that the concert was finishing at midnight, then 1am, before it finished at 3AM. I have videos to prove this. I feel defrauded completely. I paid to stay in a hotel and they used the property to make additional revenue in the form of a concert at the expense of the comfort of all the hotel guests.
Verified traveler
3-night trip
Verified
10/10 Exceptional
Jul 15, 2019
amazing
The view amazing from the room and the hotel located in prime location very recommended
hamida
hamida, 1-night trip
Verified
6/10 Good
Jul 8, 2019
We faced issues in the check in process. It was supposed to be at 3pm and we stayed till 4:30 to have our rooms (even though they offered us Coffee)
Rooms are very clean but unfortunately the property is left since long time so you can smell humidity in the rooms (I'm talking about the apartment)
FadiChaccour
FadiChaccour, 1-night trip
Verified
8/10 Very good
Sep 4, 2018
I missed a flight connection and I called Expedia and the hotel 30 hours before arriving to amend my arrival by one day later but the hotel refused and charged me for the night I missed.
The interesting part is that the hotel was not even half full and when I did the reservation there was no cancellation option rooms.
This is not fair or correct as you feel that you were robed and the hotel took advantage.
David
David, 5-night trip
Verified
10/10 Exceptional
Aug 26, 2018
We enjoyed every minute !
Fantastic service , superb location .
The hotel was out of this world .
We were upgraded to a suite .
Everything was perfect
Nizar
Nizar, 1-night trip
Verified
10/10 Exceptional
Apr 3, 2018
relaxing
it was an enjoyable day with a peace of mind
khodor
Verified
4/10 Fair
Sep 22, 2017
High cost for nothing..
The cost is totally different at desk since there is VAT not including in the rate,mini bar big extra charge,etc.. Hotel costs too much without having the great facilities ..even the air you are breathing you need to pay for it..
I recommend better hotels of you are willing to pay same amount.
Dany
Dany, 1-night trip
Verified
8/10 Very good
Sep 10, 2017
Nice hotel Nice view
Nice hotel Nice view, design is very nice, staff are nice too
Mo
Mo, 6-night trip
Verified
8/10 Very good
Jul 1, 2017
Mesmerizing hidden garden and pleasant staff
We had a great stay at the hotel! We originally booked an apartment but when the time came for us to receive the keys (3:00pm), the apartment was still not ready. We were really disappointed, especially that my in laws were with us. However, the assistant manager, Hussein, soon arrived to resolve the situation. He upgraded us to a designer sweet, for my in laws, and two connected newly renovated rooms for us and the kids. GREAT DEAL! :))
Next morning we woke up early, had coffee at the balcony, which overlooked the royal residence (the luxurious part of the hotel) and then went down and walked in the garden. The smell of the air, the organized landscape, and the various plantations made the walk so great! I would love to go back and stay there for a couple of days and do the same experience over and over again!
Verified traveler
1-night trip
Verified
2/10 Poor
Jun 17, 2017
Abandoned beauty
At some point in its day this hotel must have been incredible. Our stay was very disappointing, all the facilities such as the bars, restaurants were closed supposedly because it was the off season, the only place open was the the sun pool restaurant. The staff was pleasant and well trained but down to the bare bones of staffing. They charge for parking and there was no valet most of the nights, we had to wait for the front desk or bell hop to to get our car or surrender it. there was no mention of any type of slow down do to seasonal transition. The Jacuzzi's by the pool were empty and not working,one of the four days we stayed there, there was a pool attendant that was never to be seen again. We went poolside to catch some sun on second to last day and looked for someone to get pool towels from, to no avail, we went into the restaurant and asked a waiter to get hold of someone twice, 45 minutes later no towels and we left. Also the pool was not well kept the area was not kept clean there was discarded nut shells on the floor, that were left there for days.
My wife left her make up out in our rooms bathroom and it was dropped by the cleaning staff, with no explanation nor apology.
We had a couples massage at the spa, that experience was also regrettable, the attendants did not seem as though they were experienced enough, LAYAL my was nice tried her best, but Pierre walked in after us and was in his Gym clothes during the massage and seemed to be in a rush and actually ans
RogerkUS
RogerkUS, 3-night trip
Verified
8/10 Very good
May 27, 2017
Luxus-Hotel mit etwas Pomp in den Bergen
Ende Mai hat die "richtige" Saison in Broummana noch nicht begonnen. Deshalb waren wir als Übernachtungsgäste fast alleine, zumal Gärten etc. zum Teil noch nicht gepflegt und offen waren. Allerdings fand eine Hochzeit statt, in den Festräumen ist ganzjährig Betrieb. Beim Frühstück dagegen waren wir fast alleine, was jedoch eher ein Vorteil war: statt Buffet Tischservice, aufmerksames Personal, für Wünsche offen. vielleicht wäre es für das Hotel gut, in den schlecht ausgelasteten Zeiten preislich günstiger anzubieten und dafür etwas mehr "Leben" zu bekommen. Zudem darf man sich an einer kräftigen Prise Protz nicht stören.
Libanonfan
Verified
10/10 Exceptional
Apr 6, 2017
Very nice hotel luxurious and well situated.
Great neighborhood quite and peaceful.
Excellent place for relaxation.I will definitely go back to this hotel and recommend it to all.
It is the best one in all Beirut.