Clean hotel, easy check in process, both the cleaning staff and the front desk were attentive and wonderful. Rooms are on the smaller side, but this is something that is evident in the pictures so you know what you're getting if you actually pay attention. Luggage storage was genuinely so appreciated.
I will say, I did not appreciate that there were restrictions on when we could use the washer/dryer in the room, because I don't think that is communicated on the main posting of the room. Not the biggest deal in the world, but the W/D in room was the main reason we booked here.
My trip was multi-city, which meant that I actually stayed in another hotel in Seoul before coming here. I feel like that hotel had more amenities and was cheaper, which is why I'm giving this hotel 4/5. I think you can find comparable hotels in the city that are less expensive, however, if you want something central, next to the palaces + many restaurants, are planning to check in outside business hours, need luggage storage, this is a great place to stay! Would definitely come back.