Hotel Willow Banks, Mall Road Shimla

Property class: 4
Hotel with spa, near Mall Road

Choose dates to view prices

Placing you just steps from Mall Road, Hotel Willow Banks, Mall Road Shimla features a nightclub and a rooftop terrace. Guests can grab a bite to eat at one of the 5 restaurants and visit the spa to be pampered with deep-tissue massages, aromatherapy, or Ayurvedic treatments. Other highlights include 2 bars/lounges, a health club, and a sauna.

Reviews

7.6 out of 10
Good

Popular amenities

  • Spa
  • Parking available
  • Free WiFi
  • Restaurant
  • Gym
  • Bar

Main amenities (12)

  • Daily housekeeping
  • 5 restaurants and 2 bars/lounges
  • Full-service spa
  • Nightclub
  • Rooftop terrace
  • Breakfast available
  • Health club
  • Sauna
  • Steam room
  • Self parking
  • 24-hour room service
  • Coffee shop/cafe

Feel at home (6)

  • Refrigerator
  • Private bathroom
  • Separate sitting area
  • Television
  • Terrace
  • Daily housekeeping
The current price is $49
$51 total
includes taxes & fees
Sep 22 - Sep 23

Why we love this property

Work meets relaxation
This hotel blends a business center and meeting room with indulgent spa services. Unwind in the sauna after work or enjoy 24-hour room service.
Culinary magic
This hotel boasts 4 restaurants, 2 bars, and a cafe for culinary adventures. The buffet breakfast starts mornings with delicious variety.
Spa and sauna bliss
A full-service spa offers daily treatments from deep-tissue massages to aromatherapy. The sauna, steam room, and health club create a complete wellness journey.

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Super Deluxe Room with Small Balcony and Bathtub

A hotel room with a bed, bedside table, lamp, television, and a small table with breakfast items.

Super Deluxe Room with Small Balcony and Bathtub

8.0 out of 10
Very good
(2 reviews)
  • Valley view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Room - Mall road facing with Bathtub

A hotel room with a bed, bedside table, lamp, television, and a small table with breakfast items.

Deluxe Room - Mall road facing with Bathtub

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Premium Room with Large Balcony and Bathtub

A neatly made bed with white linens and a brown throw blanket, a wooden nightstand with a lamp, a wooden desk with a chair, and a small table with a coffee pot and a flower vase.

Premium Room with Large Balcony and Bathtub

8.8 out of 10
Excellent
(3 reviews)
  • Valley view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Family Suite with Jacuzzi

A bedroom with a wooden floor, a bed with white bedding, a wooden bench, and a window with blinds.

Family Suite with Jacuzzi

  • City view
  • 70 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Large Twin Sofa Bed

View all photos for Premium Rooms with Kitchenette

A wooden-themed room with a bed, a table with a cup and saucer, and a television mounted on the wall.

Premium Rooms with Kitchenette

  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Super Deluxe Room with Small Balcony and Bathtub

A hotel room with a bed, a desk, a television, a lamp, a telephone, and a wine bottle.

Super Deluxe Room with Small Balcony and Bathtub

  • Sleeps 3
  • 1 Double Bed

View all photos for Luxury rooms with Balcony (Limited View) and Bathtub

A hotel room with a bed, a television, a desk with a lamp, a telephone, and a wine bottle.

Luxury rooms with Balcony (Limited View) and Bathtub

  • Valley view
  • 19 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Club Room with Balcony and Bathtub

A bedroom with a large bed, a desk, and a chair. There is a window with a view of the outside.

Club Room with Balcony and Bathtub

  • Valley view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Super Deluxe Room with Small Balcony

A neatly made bed with a wooden headboard, a bedside table with a lamp, a chair, and a small desk with a mirror and a vase with a flower.

Super Deluxe Room with Small Balcony

  • Valley view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Luxury Double rooms with Balcony (Limited View) and Bathtub

A hotel room with a bed, a television, a desk with a lamp, a mirror, and a window.

Luxury Double rooms with Balcony (Limited View) and Bathtub

  • 18 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Premium Double room with large balcony facing Shimla valley

A bedroom with a bed, a desk, a chair, a mirror, and a window.

Premium Double room with large balcony facing Shimla valley

  • 35 sq m
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Map
Near Tourism Lift, The Mall, Shimla, Himachal Pradesh, 171001

What's nearby

  • Mall Road - 2 min walk - 0.2 km
  • Gaiety Theater - 9 min walk - 0.7 km
  • Christ Church - 10 min walk - 0.9 km
  • Lakkar Bazar - 16 min walk - 1.3 km
  • Kali Bari Temple - 20 min walk - 1.7 km

Getting around

  • Shimla (SLV) - 21 min drive
  • Chandigarh (IXC) - 37.8 miles/60.8 km
  • Summer Hill Station - 19 min drive
  • Jutogh Station - 22 min drive
  • Shimla Station - 27 min walk

Restaurants

  • ‪Indian Coffee House - ‬12 min walk
  • ‪McDonald's - ‬7 min walk
  • ‪SOL - Café & Lounge - ‬2 min walk
  • ‪Under The Tree - ‬9 min drive
  • ‪Nalini Restaurant - ‬2 min walk

About this property

Hotel Willow Banks, Mall Road Shimla

  • Placing you just steps from Mall Road, Hotel Willow Banks, Mall Road Shimla features a nightclub and a rooftop terrace. Guests can grab a bite to eat at one of the 5 restaurants and visit the spa to be pampered with deep-tissue massages, aromatherapy, or Ayurvedic treatments. Other highlights include 2 bars/lounges, a health club, and a sauna.

At a glance

Hotel size

    • 55 rooms
    • Arranged over 5 floors

Arriving/Leaving

    • Check-in start time: 2 PM; Check-in end time: 2:30 PM
    • Late check-in subject to availability
    • Minimum check-in age: 15
    • Check-out time is noon

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
    • To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 15

Children

    • One child (10 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)

Pets

    • No pets or service animals allowed

Internet

    • Free WiFi in public areas

Parking

    • Onsite self parking (INR 200 per day)

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 8:30 AM–10:30 AM
  • 5 restaurants
  • 2 bars/lounges
  • Coffee shop
  • 24-hour room service

Traveling with children

  • Children stay free (see details)

Working away

  • Business center
  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Safe-deposit box at front desk
  • Rooftop terrace
  • Fireplace in lobby
  • Television in common areas
  • Health club
  • Full-service spa
  • Nightclub
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Banquet hall

Accessibility

  • Elevator
  • Elevator door width (inches): 48

Room amenities

Be entertained

  • 32-inch LED TV
  • Cable TV channels

Home comfort

  • Ceiling fan

Sleep well

  • Premium bedding

What to enjoy

  • Individually furnished and decorated
  • Separate sitting area

Freshen up

  • Private bathroom
  • Bidet
  • Soap and shampoo
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • WiFi
  • Phone

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Special features

Spa

The onsite spa has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, Swedish massages, Thai massages, and facials. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • New Year's Eve (December 31) Gala Dinner per adult: INR 6000
  • New Year's Eve (31 December) Gala Dinner per child: INR 3000 (up to 6 years old)

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately INR 700 for adults and INR 500 for children

Children & extra beds

  • Rollaway beds are available for INR 2000.0 per night

Parking

  • Self parking costs INR 200 per day

Policies

Extra-person charges may apply and vary depending on property policy.

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.

Guests can rest easy knowing there's a fire extinguisher on site.

This property accepts credit cards and cash.

Credit cards accepted: Visa, Mastercard

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Hotel Willow

Hotel Willow Banks

Hotel Willow Banks Shimla

Willow Banks

Willow Banks Hotel

Willow Banks Shimla

Willow Banks Shimla

Hotel Willow Banks Hotel

Hotel Willow Banks Shimla

Hotel Willow Banks Hotel Shimla

Frequently asked questions

Are pets allowed at Hotel Willow Banks, Mall Road Shimla?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Hotel Willow Banks, Mall Road Shimla?

Yes. Self parking costs INR 200 per day.

What are the check-in and check-out times at Hotel Willow Banks, Mall Road Shimla?

Check-in start time: 2 PM; Check-in end time: 2:30 PM. Check-out time is noon.

What is there to do at Hotel Willow Banks, Mall Road Shimla and nearby?

Hotel Willow Banks, Mall Road Shimla has 2 bars and a nightclub, as well as a spa and a steam room.

Are there restaurants at or near Hotel Willow Banks, Mall Road Shimla?

Yes, there are 5 onsite restaurants.

What's the area around Hotel Willow Banks, Mall Road Shimla like?

Hotel Willow Banks, Mall Road Shimla is a short 1-minute walk from Mall Road and 7 minutes' walk from Christ Church.

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Reviews

Hotel Willow Banks, Mall Road Shimla Reviews

7.6

Good

8.0

Cleanliness

7.0

Location

7.6

Staff & service

7.4

Property conditions & facilities

Reviews

Verified review

10/10 Exceptional

Location of property is very idyllic, staff very friendly & helpful x
Verified review

10/10 Exceptional

Great location and lovely views from the balcony. Bed was very comfortable
Verified review

10/10 Exceptional

Excellent responsive staff!
Verified review

10/10 Exceptional

Very accommodating staff right from front seat to housekeeping. I left Tip for housekeeping and the guy didn’t take whom I then called and gave. Breakfast was very delicious and staff was also very courteous. An excellent hotel to stay
Verified review

10/10 Exceptional

Outstanding place with really helpful people who are so polite, courteous, and willing to go way beyond the ordinary to make your stay worthwhile.
Verified review

10/10 Exceptional

My grandfather used to have a house with Shimla so I am very familiar with the place for the last 50+ years. Willow Banks is absolutely the best value for money you can find in the city. Very clean, very well located right next to the iconic mall road, right next to the tourist lift and very good service and clean and large rooms. Also excellent food options either within the hotel or right next door. Perfect place to stay and enjoy Shimla.
Verified review

10/10 Exceptional

Simply the best

Fantastic location, clean comfortable rooms with good quality amenities. Clear instructions on how to find hotel. Great views of Shimla. Thoroughly recommend.
Verified review

8/10 Very good

Good location. A proper European level service and maintained hotel. Rare for India. Stayed there twice. Would recommend. Food and drink relatively pricey as you would expect.
Verified review

8/10 Very good

We didn't use spa att all, room was clean. Staff really good, didn't use bar. Otherwise all great.
Verified review

6/10 Good

Descent room
Verified review

8/10 Very good

It is in nice location

It is nice hotel in good location. The only problem with this hotel is that you need to go down to get taxi. There are lot of steps to climb if you have to go early in the morning as the lift will be operational after 8:00 AM. The service is good, and the staff are friendly
Verified review

8/10 Very good

Shimla. Awesome, but Make your own decision.

My first time in Shimla, which turns out to be a party town. Epic views, but noisy accommodation as there are several bars in this place. It is on Mall Road which for first time travellers here is a tourist hotspot for national and international travellers. Depends on you, if you like to be in the heart of town then go if not choose somewhere else.
View from room.
In the old Townhouse. Either side of this is a KFC, Costa and Pizza Hut?!
Cool building
Verified review

8/10 Very good

Recommended
Verified review

10/10 Exceptional

Location
Verified review

6/10 Good

Yes
Verified review

10/10 Exceptional

There is no accessible parking. Beware! It's a long climb up steps or by the Govt restricted roadway. The hotel is not set up for anybody with an accessibility issue. Generally nice staff, professionally run. Food offering is pretty standard for India. Hotel is recommended. Would happily stay again.
Verified review

6/10 Good

Property is old,well maintained .Still property needs to be renovated. Poor experience with wifi.
Verified review

6/10 Good

Property is old & decent to live. Very poor experience with wifi . Wifi does not work at all. They need to work upon the room maintenance a lot now .Still the rooms of year 1817
Verified review

6/10 Good

Zimmer sind in Ordnung - Sanitäreinrichtungen waren jedoch sehr enttäuschend - renovierungsbedürftig!
Verified review

8/10 Very good

Service crew are friendly
Verified review

2/10 Poor

No heat no view but I paid for view room
Verified review

10/10 Exceptional

It was Good
Verified review

2/10 Poor

Check in process was not smooth.
Verified review

4/10 Fair

I'll not stay at this hotel again. Compared to the rate (20,800INR for 3 nights), the quality of service was much behind of ven India Standard. 1. Room was very chilly but nothing from reception even though I asked to do some things. 2. Staff are working like government officials. 3. Do not respect any hospitality. They work like a machine. I think from the top manager to the staffs on the floor don't know how to catch up the needs of guest. Avoid this hotel.
Verified review

10/10 Exceptional

Location