Hakuba Tokyu Hotel

Property class: 4
Hakuba hotel with spa and bar/lounge, aimed at LGBTQ+ guests

Choose dates to view prices

Placing you just steps from Hakuba Ski Jumping Stadium, Hakuba Tokyu Hotel features a free ski shuttle. You can visit the spa to be pampered with massages, facials, or aromatherapy, and Chamonix, one of 2 restaurants, serves French cuisine and is open for breakfast, lunch, and dinner. This luxurious hotel also features a bar/lounge, a fitness center, and a terrace. Skiers will appreciate access to ski passes, storage, and rentals.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free parking
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Breakfast available
  • Free ski shuttle
  • Free train station pick-up
  • Free train station drop-off
  • Ski rentals
  • Ski storage
  • Ski passes
  • 4 outdoor tennis courts
  • Fitness center

Feel at home (6)

  • Refrigerator
  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
The current price is $113
$140 total
Oct 29 - Oct 30

Why we love this property

Work and play paradise
This hotel balances business with pleasure, featuring meeting rooms and a gym for productivity. After work, enjoy tennis courts, massages, and spa treatments.
Culinary excellence
Taste French cuisine at one restaurant and Japanese dishes at another. This hotel's dining options include a cafe, a bar, and a buffet breakfast.
Serene spa getaway
A full-service spa offering aromatherapy, facials, and body treatments creates a mountain retreat. In-room massages and a peaceful garden enhance relaxation.

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Standard Twin Room Entrance Side (2-4fl.)

A hotel room with two beds, a balcony, and a seating area with a table and chairs.

Standard Twin Room Entrance Side (2-4fl.)

  • Sleeps 3
  • 2 Twin Beds

View all photos for Economy Twin Room　Front Entrance Side

A hotel room with a bed, a desk, a chair, a television, and a window with a view of trees.

Economy Twin Room　Front Entrance Side

  • Sleeps 2
  • 2 Twin Beds

View all photos for Economy Twin Room (2nd-4th floor) Entrance side, Non Smoking

A hotel room with two beds, a desk, a chair, a table, and a window with a view of trees.

Economy Twin Room (2nd-4th floor) Entrance side, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Top Floor Standard Twin Room (5th floor) Entrance side, Non Smoking

A hotel room with a bed, two chairs, a small table, and a balcony with a view of the mountains.

Top Floor Standard Twin Room (5th floor) Entrance side, Non Smoking

10.0 out of 10
Exceptional
(5 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Deluxe Twin Room (2nd-4th floor) Entrance side, Non Smoking

A hotel room with two beds, a TV, a desk, a chair, a red sofa, and large windows with a view of trees.

Deluxe Twin Room (2nd-4th floor) Entrance side, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 41 sq m
  • 1 bedroom
  • Sleeps 4
  • 4 Large Twin Beds

View all photos for Standard Twin Room (2nd-4th floor) Entrance side, Non Smoking

Room

Standard Twin Room (2nd-4th floor) Entrance side, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Concept Room "Arbre" (3rd floor) Entrance side, Non Smoking

A modern living room with a sectional sofa, a coffee table, and a flat-screen TV mounted on a wooden accent wall.

Concept Room "Arbre" (3rd floor) Entrance side, Non Smoking

  • 64 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Standard Alps Twin Room (2nd-4th floor) Alps side, Non Smoking

A hotel room with two beds, a small table, two chairs, and a balcony with a railing.

Standard Alps Twin Room (2nd-4th floor) Alps side, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Top Floor Standard Alps Twin Alps Side

A hotel room with two beds, a small table, a chair, and a balcony with a view.

Top Floor Standard Alps Twin Alps Side

  • Sleeps 3

Similar properties

A spacious indoor area with a polished floor, wooden beams, and large windows.
Hotel Sierra Resort Hakuba
Hokujo
  • Pool
  • Onsen
  • Free parking
  • Free WiFi
9.4 out of 10, Exceptional, 164 reviews
The price is $204
$251 total
Oct 18 - Oct 19
Hotel Sierra Resort Hakuba
Compare similar properties
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the neighborhood

Map
4688 Hokujo, Kitaazumi-gun, Hakuba, Nagano, 399-9301

What's nearby

  • Hakuba Ski Jumping Stadium - 1 min walk - 0.0 km
  • Hakuba Happo-One Ski Area - 6 min walk - 0.5 km
  • Happo-one Adam Gondola - 12 min walk - 1.0 km
  • Happo One Sakka Ski Lift - 13 min walk - 1.2 km
  • Happo Information Center - 13 min walk - 1.2 km

Getting around

  • Shinshu - Matsumoto Airport (MMJ) - 105 min drive
  • Hakuba Station - 9 min drive
  • Chikuni Station - 18 min drive
  • Shinanoomachi Station - 25 min drive
  • Free train station pick-up
  • Free train station drop-off
  • Free ski shuttle

Restaurants

  • ‪レストラン沙羅 - ‬5 min walk
  • ‪八方飯店 - Happo Hanten - ‬10 min walk
  • ‪Cru Cafe - ‬10 min walk
  • ‪飛鳥 - ‬9 min walk
  • ‪白馬八方 おひょっくり 八方本店 - ‬9 min walk

About this property

Hakuba Tokyu Hotel

  • Placing you just steps from Hakuba Ski Jumping Stadium, Hakuba Tokyu Hotel features a free ski shuttle. You can visit the spa to be pampered with massages, facials, or aromatherapy, and Chamonix, one of 2 restaurants, serves French cuisine and is open for breakfast, lunch, and dinner. This luxurious hotel also features a bar/lounge, a fitness center, and a terrace. Skiers will appreciate access to ski passes, storage, and rentals.

At a glance

Hotel size

    • 102 rooms

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Late check-in subject to availability
    • Minimum check-in age: 15
    • Check-out time is 11 AM

Special check-in instructions

    • This property offers transfers from the train station; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 15

Pets

    • Pets not allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site
    • Electric vehicle charging point on site

Transfers

    • Free train station shuttle*

Offsite

    • Free ski shuttle

Other information

    • Designated smoking areas
    • Caters to LGBTQ guests

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–9:30 AM
  • 2 restaurants
  • Bar/lounge
  • Coffee shop

What to do

  • Tennis
  • Shopping
  • Hiking/biking trails nearby

Working away

  • Meeting rooms

Services

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Ski equipment rentals
  • Ski storage

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness center
  • Full-service spa
  • 4 outdoor tennis courts
  • Lockers available
  • Banquet hall

Accessibility

  • Elevator
  • Elevator door width (inches): 37
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Area rugs in room

Ski

  • Free ski shuttle
  • Ski passes
  • Ski storage
  • Ski rentals
  • Downhill skiing nearby
  • Snowboarding nearby
  • Snowmobiling nearby
  • Snowshoeing nearby

Room amenities

Be entertained

  • 30-inch flat-screen TV
  • Digital TV channels

Home comfort

  • Air conditioning and heating
  • Electric kettle
  • Slippers
  • Iron/ironing board (on request)
  • Window screens

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Bed sheets provided

What to enjoy

  • In-room massage
  • Balcony
  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Restaurant dining guide

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Dining

Chamonix - This restaurant specializes in French cuisine and serves breakfast, lunch, and dinner.
Manyo - This restaurant specializes in Japanese cuisine and serves dinner only.
The Lodge - Onsite bar.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately JPY 3729 for adults and JPY 932 for children

Policies

Extra-person charges may apply and vary depending on property policy.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property caters to LGBTQ+ guests.
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Guests can rest easy knowing there's a fire extinguisher on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Hakuba Tokyu
Hakuba Tokyu Hotel
Hotel Tokyu Hakuba
Tokyu Hakuba
Tokyu Hakuba Hotel
Tokyu Hotel Hakuba
Hakuba Tokyu Mura
Hakuba Tokyu Hotel Hotel
Hakuba Tokyu Hotel Hakuba
Hakuba Tokyu Hotel Hotel Hakuba

Frequently asked questions

Does Hakuba Tokyu Hotel offer free cancellation for a full refund?

Yes, Hakuba Tokyu Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hakuba Tokyu Hotel?

Sorry, pets aren't allowed.

Is parking offered on site at Hakuba Tokyu Hotel?

Yes, there's free self parking. Electric vehicle charging is available.

What are the check-in and check-out times at Hakuba Tokyu Hotel?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is 11 AM.

What is there to do at Hakuba Tokyu Hotel and nearby?

Have fun with winter activities like skiing and in warmer months, improve your game at the onsite tennis courts. Indulge in a treatment at the spa and enjoy other amenities such as a fitness center and a garden.

Are there restaurants at or near Hakuba Tokyu Hotel?

Yes, there are 2 onsite restaurants, featuring French cuisine.

Does Hakuba Tokyu Hotel have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Hakuba Tokyu Hotel like?

Hakuba Tokyu Hotel is a short 10-minute walk from Hakuba Happo-One Ski Area and 10 minutes' walk from Happo-one Adam Gondola.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Hakuba Tokyu Hotel Reviews

9.4

Exceptional

9.6

Cleanliness

8.8

Location

9.6

Staff & service

9.4

Property conditions & facilities

Guest review summary

What guests liked

  • The breakfast buffet offered a great selection with a variety of local cuisine and delicious options. (6 reviews)
  • The hotel's shuttle service was great and tailored to guests' needs. (3 reviews)
  • The hotel's spa offers a relaxing experience with free hot springs and excellent massage services. (3 reviews)
AI Sparkle Icon
From real guest reviews summarized by AI.
Report

Reviews

Verified review

10/10 Exceptional

Clean, very comfortable, good breakfast buffet, and hospitality of all staff
Verified review

10/10 Exceptional

This was a great stay in every aspect and would do it again. The service was excellent. At the same time, I'd probably rent my ski's from the big ski place in town rather than here next time to get a more experienced fitter.
Verified review

10/10 Exceptional

This hotel is amazing on all counts, legendary breakfast beyond wildest dreams and expectations, a cornucopia of delights. I will return and recommend to anyone and especially my friends and family
Verified review

10/10 Exceptional

Stayed here for a week for a late March ski holiday . The hotel is very comfortable and spacious. staff is very friendly and helpful . The small downside is the service and food options were limited maybe due to towards the end of season . But overall enjoy the staying a lot .
Verified review

10/10 Exceptional

Everything was awesome. Service top notch. Rooms clean and views are spectacular. Only complaint if any was the pillows were uncomfortable. Would definately come back again.
Verified review

10/10 Exceptional

Excellent and friendly staff, always eager to help with any questions. Shuttle is great. Loved that the ski rental shop is right in the hotel. I wish the hot springs was a bit bigger and had more amenities but it was a nice way to relax after a day of skiing. The bar and restaurant is not open during the day which we didn’t realize. All in all a great hotel though.
Verified review

10/10 Exceptional

Great hotel with great facilities. Free shuttles available to and from the slopes. Individual locker’s provided if you are bringing your own snowboards/skis. Drying room you can use. Self laundry/dryer facilities available to use. Onsen free to use after each day on the slope. We also booked a massage with Lily for last night and she was fantastic together with an aromatherapy treatment. They also provide Yamato Black cat service from the hotel so I can send your bulky snowbag straight to the airport so you don’t have to lug it around whilst you continue exploring other parts of Japan.
Verified review

8/10 Very good

A little dated but great hotel
Verified review

10/10 Exceptional

Nice out door hot spa

Loves the out door spa. See snow falling down as you soak in the hot water. The place is wonderful. Pricing is very reasnable.
Verified review

10/10 Exceptional

We wish we had more time!

We loved our stay at the Hakuba Tokyu Hotel! We only had 2 nights in the area but wish we could have stayed longer. The hotel provides a free shuttle to the Happo One Gondola (and other ski resorts if necessary) and to the train station - very helpful! It is in an excellent location - close to the Happo One Gondola and plenty of places to eat. We ate in the hotel itself and the food and service were excellent. The onsen was incredibly clean and relaxing. We would definitely recommend this hotel and would stay here again!
Verified review

8/10 Very good

Average
Verified review

8/10 Very good

The hotel is great. A bit of a walk (15-20 minute) to the village. The town offers a shuttle bus which take you to the ski locations and stops at a variety of drop off locations. It would be nice if the hotel would offer their shuttle, then you would not have to wait for the town shuttle or pay the expensive taxi rates (if you could get a taxi). Allot of walking or better yet bring a car.
Verified review

10/10 Exceptional

We have never had such helpful staff member .Romain acted like a tour guide as well as English speaking contact at the hotel.He new about ,lift tickets ,the ski resorts ,rental gear,restaurants,taxis ,clubs and bars,transport to and from Hakuba ,bus time tables ,etc etc . And he did it all with a smile on his face and helped make our holiday a beauty! The hotel has a very good spa and bus services run to ski fields pretty regularly .
Verified review

8/10 Very good

Spacious clean room and ensuite. Nice hotel with friendly staff. The hotel was very covid conscious and clean. It is well located and the Hakuba valley shuttle bus stops at the hotel. While the buffet breakfast was nice, the on-site French restaurant - Chamonix was disappointing. The staff made us pre-order food when we booked the table and we couldn’t adapt meals to cater for gluten free. The food was OK but the overall dining experience was underwhelming.
Verified review

6/10 Good

The restaurant option closes at 8pm. Something the staff did not explain upon check in. The bar doesn’t open till 4pm in the afternoon. Again, something the staff did not explain. They don’t have any vending machines with food options. Seriously so no food on site after 8pm and nothing available to eat. They don’t have vending machines with Beer or Liquor options. There were no towels in the shower area. Yes they give you an Onsen towel and small towel in a tote bag but come on. Have proper towels for the room for when you shower. Lastly, their shuttle service doesn’t run until after the first bus from Hakuba t Nagano runs so we had to take Taxi’s into the town-1.5KM.
Verified review

10/10 Exceptional

모든게 만족스러웠습니다. 욕장은 청결하고 직원들은 매우 친절했습니다. 휴식 시설, 편의시설, 조식 정말 좋았습니다.
Verified review

10/10 Exceptional

友人と一泊二日の滞在でしたが、終始心地良くとても癒される旅となりました どのスタッフさんにも優しく対応していただき、皆さん笑顔が素敵でした 送迎バスも最大限私達の都合に合わせていただき、申し訳なく思うくらいでした ホテルの内観外観ともに綺麗で、客室も落ち着いた空間でゆったり出来ました 広々としたバルコニーの椅子からも、カーテンを全て開け放した室内からも景色を楽しむことが出来ました 朝食は席を選べたので、朝の澄んだ空気や良い景色と一緒においしくいただきました 品数がとても多く、長野の郷土食もあり、食べたいものが食べ切れないことに悩みつつ満腹まで食べました 庭を眺められるベンチやハンモックがあり特にハンモックが気持ち良く、一度横になると起き上がれなくなり、滞在中ずっとハンモックでぼーっとしていました 庭ではルンバのような芝刈り機が芝刈りを頑張っていてかわいらしかったです 北アルプス展望デッキのブランコで揺られる時間も癒しで、タイミング良く雲が切れて白馬三山を観賞出来て良かったです 爽やかなウェルカムドリンクもマシンの珈琲もおいしく、何度もおかわりしてしまいました 夜のオカリナコンサートも普段聴かない綺麗な音色に心の中まで綺麗になったような気がしました 帰りの電車では友人と「本当に良いホテルだったね」と癒しの旅を振り返り、最後まで楽しめました ありがとうございました
Verified review

10/10 Exceptional

Great breakfast offerings with both regional specialties, traditional Japanese fare, and western style items. We also enjoyed that ther was both an indoor and outdoor onsen available.
Verified review

8/10 Very good

景色は非常に良く部屋も清潔です。 大浴場の湯温が熱くゆっくり入れません。 ロビーの給茶機がコーヒーだけなので紅茶があればと思います。 夕食予約が当日11時まで、それにしては近隣のレストランもホテルが把握していないので、夕食は自分で探しました。
Verified review

10/10 Exceptional

Nos encantó! Nos sentimos como en casa! Todo muy lindo y lleno de detalles
Verified review

8/10 Very good

スキー場が近くにあり、雪の白馬三山もお部屋から見る事も出来、丁度桜満開。近隣の環境も抜群。 ホテルの従業員のサービスは、素晴らしく。温泉の温質も良いし、広い。お部屋も清潔で、とても良い休暇がとれました。リピーターとなっている。
Verified review

8/10 Very good

手入れの行き届いた素晴らしいホテルです。駅や街から遠く交通の便がないので、買い物や食事は少し不便です。
Verified review

10/10 Exceptional

三星價錢五星服務及住宿
Verified review

10/10 Exceptional

ロケーション・サービス・食事・温泉どれをとっても全て満足レベルです。また来シーズンも家族で訪れたいです。
Verified review

10/10 Exceptional

適合家族旅遊滑雪行程很棒的地點，滑雪完可以享受飯店內的溫泉消除疲勞真是享受