In the heart of Las Américas, Hotel Tropicana Santo Domingo offers a vibrant retreat. Stroll through the garden, unwind at the bar, or take a refreshing dip in the outdoor pool. With high-speed WiFi and multilingual staff on hand, previous guests have praised this hotel's attentive service.
Assembly Hall of Jehovah's Witnesses - 3 min drive - 3.7 km
Megacentro Mall - 3 min drive - 3.2 km
Getting around
Las Americas Intl. Airport (SDQ) - 23 min drive
Santo Domingo (JBQ-La Isabela Intl.) - 38 min drive
Restaurants
Mr Grilled - 13 min walk
Monaco Bistro - 7 min walk
La Movida - 13 min walk
Dial Bar and Lounge - 9 min walk
Fritaurant Deli-cioso - 10 min walk
About this property
Hotel Tropicana Santo Domingo
Hotel Tropicana Santo Domingo puts you just a 5-minute drive from Assembly Hall of Jehovah's Witnesses and Malecon. The restaurant is the perfect spot for a bite to eat, and after having fun at the outdoor pool, you can unwind with a drink at the bar/lounge. Also, Sambil Santo Domingo and Agora Mall are within a short drive.
Languages
English, Italian, Spanish
At a glance
DONE
Hotel size
53 rooms
DONE
Arriving/Leaving
Check-in start time: 4:00 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Late check-in subject to availability
Check-out time is 10:00 AM
Late check-out subject to availability
DONE
Special check-in instructions
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Prior to arrival, you must complete online registration via a secure link
If you are planning to arrive after 6:00 AM please contact the property in advance using the information on the booking confirmation
DONE
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
DONE
Children
No cribs (infant beds)
DONE
Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
LOCAL_PARKING
Parking
Free uncovered onsite self parking
Property amenities
Food and drink
Continental breakfast (surcharge) each morning 7:00 AM–10:00 AM
Restaurant
Bar/lounge
Working away
Conference space (1292 square feet)
Services
24-hour front desk
Luggage storage
Multilingual staff
Facilities
Garden
An outdoor pool
Accessibility
Grab bar near toilet
Grab bar in bathtub
Grab bar in shower
Accessible bathtub
Lever door handles
Tile flooring in room
Room amenities
Be entertained
32-inch TV
Home comfort
Air conditioning
Iron/ironing board (on request)
Sleep well
Blackout drapes/curtains
Bed sheets provided
What to enjoy
In-room massage
Freshen up
Private bathroom
Bathtub or shower
Free toiletries
Towels
Stay connected
Free WiFi (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
More
Daily housekeeping
Fees & policies
Refundable deposits
A damage deposit of USD 100 will be collected before check-in
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
Management fee: USD 10 per accommodation, per stay
Optional extras
Continental breakfast is offered for an extra charge of approximately USD 15 to 20 per person
Early check-in can be arranged for an extra charge of USD 20 (subject to availability)
Late check-out can be arranged for an extra charge of USD 20 (subject to availability)
Policies
This property does not have elevators.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Also known as
Tropicana Santo Domingo
Hotel Tropicana Santo Domingo Hotel
Hotel Tropicana Santo Domingo Santo Domingo Este
Hotel Tropicana Santo Domingo Hotel Santo Domingo Este
Frequently asked questions
Is there a pool at Hotel Tropicana Santo Domingo?
Yes, there's an outdoor pool.
Are pets allowed at Hotel Tropicana Santo Domingo?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Tropicana Santo Domingo?
Yes, there's free self parking.
What are the check-in and check-out times at Hotel Tropicana Santo Domingo?
Check-in start time: 4:00 PM; Check-in end time: 11:30 PM. There's a charge of USD 20 for early check-in (subject to availability). Check-out time is 10:00 AM. Late check-out is available for a charge of USD 20 (subject to availability).
Is there an onsite casino at Hotel Tropicana Santo Domingo?
No, this hotel doesn't have a casino, but Casino Colonial (5-min drive) and Casino Diamante (6-min drive) are both nearby.
What is there to do at Hotel Tropicana Santo Domingo and nearby?
Hotel Tropicana Santo Domingo has an outdoor pool and a garden.
Are there restaurants at or near Hotel Tropicana Santo Domingo?
Yes, there's an onsite restaurant.
What's the area around Hotel Tropicana Santo Domingo like?
Hotel Tropicana Santo Domingo is in Las Américas, a short 13-minute walk from Colon Lighthouse and Museum.
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Hotel Tropicana Santo Domingo Reviews
Reviews
6.8
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.0/10
Cleanliness
6.8/10
Staff & service
6.6/10
Amenities
6.2/10
Property conditions & facilities
6.6/10
Eco-friendliness
Reviews
8/10
Great place
Tehany
6-night trip
10/10
Staff was friendly but limited dinning no shopping close by
Saul
2-night trip
10/10
It's a peaceful place
Otoniel
1-night trip
10/10
Service and management are amazing …. Excellent food , clean rooms
Ramon
5-night trip
8/10
Its ok for me
Leonor
1-night trip
6/10
The shower need attention
Osvaldo
6-night trip
10/10
Wonderful
Andrely
1-night trip
8/10
The staff were very accommodating and professional. They did their best to make me feel like I was home. The hotel is not a new hotel but it felt like that when the staff added their accomodating skills. I would definitely recommend it
Vincent
5-night trip
2/10
The experience was not safe.Take too long to open the gate and you're a sitting duck the full quality was horrible and the menu was slim make a reservation online with 2 Queen size Beds up to 4 people. Then I was told i had 2 bedroom with standard beds for 2 people i had shown the receipt and the reception and owner insisted the computer showed I had pay less, ontop of that, we just when back and forth and sat in the lobby for an extra 3 hours. In the end i ended up paying 95 dollars extra a night in total 570$.
Abigail
6-night trip
4/10
Property was very clean but the staff was horrible receptionist tryed to charge me for bringing a case of water in to the Property even though no water or fridge was provided and the ac didnt work
Bernabe
3-night trip
10/10
It would be good if the shawer can be separate from the bathroom toilet. The staffis very kind!!!
Martha
1-night trip
6/10
Staff organization is terrible ask for check out 3 times and a manager ask for money after I paid for bring pizza from outside and eat at facility with a visit and not make people welcome parking inside you need tell 3 times walk to front desk after you ask to open the gate owners very nice people but need change some front desk staff ,kitchen and maids very good service
Roberto
7-night trip
2/10
Horrible
Yoly
1-night trip
2/10
I went there the first night and I canceled my stay because I just found out that my father passed away and I needed to stay close to family. I told this to the registration and canceled my 6 nights stays but the property manager refused to give me a refund for the rest of the 5 nights.
Vielka
6-night trip
4/10
Room was outdated. Bed wasn't clean.
Claren's
1-night trip
4/10
The pictures of the property and the rating does not reflect the reality of the hotel. Rooms had old furtniture and beds, was not at all what was shown in the Expedia profile. I did not stay there and ran away within 5 minutes of been there because I felt decieved by the pictures
Mario
2-night trip
2/10
I didn't like anything in this property. My family and i couldn't sleep because of the smells in the bathroom. The person in the receptionist was so stupid, he charged me double price for the room. He was so unprofessional, he needs to go to school to learn how to treat people. I will not come back to this nasty place. Do not waisted your money or your time on this place.
Ines
1-night trip
10/10
todo exelente el sevicio perfecto
Jose
12-night trip
4/10
francis
1-night trip
10/10
Migdaliz
5-night trip
6/10
Ana
6-night trip
4/10
Yadira
1-night trip
2/10
El hotel el servicio desde que uno entra es terrible no te ayudan para nada y la perona me indico que aparecia mi nombre pero que aun no estaba pagada le indique que la confirmacion yo la tenia pero no quizo verla espere